obtuse helm
When I start the game, from the Xbox application in the Microsoft Store (I have the game through gamepass), a Remnant 2 screen loads and then a full screen of the game appears but in black, and after a minute the game closes without loading absolutely anything, I checked the game files, I have everything updated (windows, video card, applications), everything is up to date, and there are no third-party applications that could interfere with anything
obtuse helm
When I start the game, from the Xbox app in the Microsoft Store (I have the game through gamepass), a Remnant 2 screen loads and then a full screen of the game appears but in black, and a minute later the game closes without loading at all nothing, I checked the game files, I have everything updated (windows, video card, applications), everything is up to date, and there are no third party applications that could interfere with anything. I also tried reinstalling the game but it didn't work.
lucid elbow
When I start the game, from the Xbox app in the Microsoft Store (I have the game...
Can you please send over your crash log?
To find crash logs, Press Windows Key and R and paste the following into the field:
%USERPROFILE%\AppData\Local\Remnant2\Saved\Crashes
once in that folder, zip up your most recent crash and send it to [email protected]
also, what is your cup/gpu?
obtuse helm
obtuse helm
Can you please send over your crash log?
To find crash logs, Press Windows Key ...
there are two folders and both have those 2 files, the folders name is "UECC-WinGDK-FD4A1A90434B3455A72308A81287AFED_0000"
lucid elbow
there are two folders and both have those 2 files, the folders name is "UECC-Win...
not sure what you typed
but what is your cpu/gpu
obtuse helm
ryzen 5 5600x and rx 6700 xt 12gb
lucid elbow
ok, we'll have a look at the crash and see it there's any info in there
obtuse helm
I thank you for the time John
lucid elbow
I thank you for the time John
sorry unfortunatly, it's a hardware error. it's an error that we usually only see with intel hardware, very rare, but it happens on amd too
this is the error: LowLevelFatalError [File:C:\Unreal_TC\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 354]
ShaderCodeArchive::DecompressShader(): Could not decompress shader (GetShaderCompressionFormat=Oodle)
it could potentially be hitting a defect in the cpu hardware
the only thing we could say is possibly if it's overclocked, turning down the overclocking could potentially help, however we cannot directly recommend that.
obtuse helm
I understand, but it is not overclocked, so what could I do? It seems very strange to me since I was extremely careful when installing the cpu, it seems impossible to me that any pin is damaged or something like that, but I understand that it could be possible
lucid elbow
no idea. the error is hardware related, it might have a defect in it, but that's beyond what we can say
obtuse helm
Is it possible that the error appears only with this game? because I never had any problem with any other game, it doesn't matter, thanks for the time and information
lucid elbow
It's likely going to be an issue with any game using unreal 5