#Game Crashes at seemingly random intervals without providing any crash report

19 messages · Page 1 of 1 (latest)

floral ibex
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The game seems to crash at random intervals for a friend and me playing Multiplayer via Xbox Gamepass.
Whenever we are actively playing out of nowhere (there seems to be no consistent trigger from what we have seen) sometimes during combat, sometimes by just standing there and sometimes we just walked from point A to B the game just closes for either him or me without the Unreal Crash Reporter showing anything!

My Specs:
CPU: AMD Ryzen 7 3800X 8-Core Processor
GPU: NVIDIA GeForce RTX 3070 Ti
Operating System: Windows 11

His Specs:
CPU: AMD Ryzen 5 3600X 6-Core Processor
GPU: NVIDIA GeForce RTX 3060
Operating System: Windows 11

We are all on the most recent drivers, Windows Versions and have also reinstalled drivers just to make sure as well.
Reproduction Steps are hard to define, normal gameplay seems to trigger it.
Cannot Provide a StackTrace or the like due to lack of Crash Report!

fossil crane
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by any chance do you get a fatal error pop up when you crash? if you do I am having the same issue and have been unable to fix it so far just mitigate how often it happens

mighty moth
floral ibex
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Is there by chance a way for us to provide more information? A log file that gets created perhaps?

foggy mason
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you can check here and see if you have crashes that were silently saved off: Crash logs are located here: %USERPROFILE%\AppData\Local\Remnant2\Saved\Crashes

quartz comet
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Is there any command to run the game in logging mode? So that you can finally understand what caused the game to crash?

quartz comet
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all 5 directories contain a single file CrashReportClient.ini with the above text.

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quartz comet
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Spotted on purpose time - game crashes every 30 minutes after startup

mighty moth
# foggy mason you can check here and see if you have crashes that were silently saved off: Cra...

Hello John, I have tried multiple things to see if it would cause a fix,thigns such as updating windows, driver, reinstalling the game, verifying data. few other out of the box fixes like a gpu drive crash (Saw this suggestion on few reddit posts. https://docs.unrealengine.com/5.0/en-US/how-to-fix-a-gpu-driver-crash-when-using-unreal-engine/) and disabling XMP.

Sadly all of it lead the same way with the game crashing after specficially 30 minutes after starting the game. All of these tests have been done in multiplayer with @floral ibex and have been tested with count down especially since it takes between me and @floral ibex minute or two before the other person crashes. Sadly I've didn't test it in solo so cannot confirm if its only multiplayer issue or not.

As for the crash log report it would seem that it barely saves one as with @floral ibex he doesn't have any crash logs in the file path you mentioned while from my side there is only one time where it saved which was at 8th of december 2023 and i've been testing for a while and have resulted my game to crash for almost 20 times ever since that crash log have been in my pc never the less this is the two files that is in there.

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foggy mason
mighty moth
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Pc gamepass

foggy mason
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Also, does this happen 100% of the time at 30 minutes?

mighty moth
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Not really. Alot of times 30 so can say about 80-90%. Sometimes it goes quicker 15-25 minutes but it's usually 30 or slightly more.

The last time I tested the game I started at 12:14 am and crashed at 12:44 am

foggy mason
mighty moth
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Me - Jordan
@floral ibex - Austria

foggy mason