#Cannot access DLC. Purchased through epic game store.

56 messages · Page 1 of 1 (latest)

elder zenith
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The DLC campaign isn't showing up when I tried to roll a new adventure. I have bought the DLC pack and it is showing up in recent purchases. Any help would be amazing!

open narwhal
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I'm having the same problem!

small plume
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same problem

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and nobody wants to help

remote bough
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same here

granite pewter
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Same, along with my friend.

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@stray dome can we get any assistance here, please.

light wigeon
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Same here i tried everything to fix it and nothing. Also for what ever reason EPIC store support keeps failing to receive my support requests. I sent in a support request on the Devs website but they too are also not responding. Has anyone got any responses? I came here as a last resort before i just tell my bank to refund the money and quit Remnant.

nova field
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Me too

granite pewter
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I have not tested any other solution, just came in here. Next is twitter if there will be no response and then will see. I'm sure someone will help us here 🙂

nova field
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It's assuring to see that it's not just me as yesterday I went through no one having any problems like us ahahahah

grave coyote
light wigeon
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oh so they want to be added to the bad business practice game company list ??

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what were those instructions i have not seen anything on this out there

granite pewter
granite pewter
light wigeon
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Thanks WBC guess ill giveem a week and come back

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fingers crossed

granite pewter
light wigeon
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cool

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caio

granite pewter
stray dome
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We're looking into this, we have no further information at this time

grave coyote
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Thank you, I'm very glad I was wrong.

granite pewter
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Thanks John

small plume
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I paid 26 Swiss francs for the dlc bundle... epic says, its on my account... and in the game, i cannot acces the dlc

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I need help or anything official from the dev... not just 'we are aware of issues'... i don't want to have bugfixes for 'to much dmg, etc...'... i want a bugfix for not able to play a game, i paid for!!!!

olive turret
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yep, same issue

cosmic zodiac
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same here I created a ticket with Gearbox Publishing I just got a response

grave coyote
gentle galleon
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Same issue here.

dark shell
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there is some info on why the dlc is not available if you have already paid for it

proper ermine
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Same issue here. End 3 of my friends same gd issue

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Some one help plz

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Im gona cry

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Слава искал)

cosmic zodiac
stray dome
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Yes, we should have a fix later today for the Epic dlc issue.

proper ermine
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Спасибо братик
Уважение тебе большое

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Слава Искал

grave coyote
cold flare
granite pewter
stray dome
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This should be live

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@here

granite pewter
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DOWNLOADING IT RN

chilly wedge
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it works 😄

granite pewter
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reporting back, it's working

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Thank you for the fix!

olive turret
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yeah geforce now is also patching it, I will be able to play it in a few hours 😄 thank you!