#Cannot access DLC. Purchased through epic game store.
56 messages · Page 1 of 1 (latest)
I'm having the same problem!
same here
Same here i tried everything to fix it and nothing. Also for what ever reason EPIC store support keeps failing to receive my support requests. I sent in a support request on the Devs website but they too are also not responding. Has anyone got any responses? I came here as a last resort before i just tell my bank to refund the money and quit Remnant.
Me too
I have not tested any other solution, just came in here. Next is twitter if there will be no response and then will see. I'm sure someone will help us here 🙂
It's assuring to see that it's not just me as yesterday I went through no one having any problems like us ahahahah
I wouldn’t be so sure, the developers threw out instructions that don’t work and don’t want to hear anything about the problem
oh so they want to be added to the bad business practice game company list ??
what were those instructions i have not seen anything on this out there
Where are the instructions? I haven't seen them. But surely, there's much more people affected, especially on twitter so it won't go away. Afer all, community pays for their jobs 
#1174060743772078080 message
But that's not troubleshooting, that's just how to access it. According to twitter they are looking into it: https://twitter.com/Remnant_Game_EU/status/1724485818692059374
So I'm chilling for now.
Also just posted here: https://twitter.com/Remnant_Game_EU/status/1724768288180232383
So, lets give them a bit of time 🙂 (and someone asking the same we do, so it's all good)

We're looking into this, we have no further information at this time
Thank you, I'm very glad I was wrong.
Thanks John
I paid 26 Swiss francs for the dlc bundle... epic says, its on my account... and in the game, i cannot acces the dlc
I need help or anything official from the dev... not just 'we are aware of issues'... i don't want to have bugfixes for 'to much dmg, etc...'... i want a bugfix for not able to play a game, i paid for!!!!
yep, same issue
This is sad, you definitely shouldn’t expect a quick fix from EpicGames
Same issue here.
there is some info on why the dlc is not available if you have already paid for it
Same issue here. End 3 of my friends same gd issue
Some one help plz
Im gona cry
Слава искал)
Yes, we should have a fix later today for the Epic dlc issue.
this is great news, thank you.
excellent, thank you!
Thank you!!
In GB we believe! Thanks!
DOWNLOADING IT RN
it works 😄
yeah geforce now is also patching it, I will be able to play it in a few hours 😄 thank you!