covert steppe
Just as an image here's what I'm looking at. And here, have the link to when I tried doing a bug report too, which is what ultimately led me to coming to this discord bc Grimli unfortunately was also out of ideas.
https://support.arcgames.com/hc/en-us/requests/950187
I don't know and somehow with the update and my PC set on Potato settings the problems have gotten even worse.
nocturne gazelle
what's gpu/cpu?
covert steppe
CPU: AMD Ryzen 7 5700G with Radeon Graphics
Video Card: Nvidia Geforce RTX 3060
Yes DirectX is updated to the max
16 gigs of ram
For whatever it's worth, here's my most recent DxDiag, taken literally a few minutes ago
covert steppe
Is there anything else I can do to be helpful?
covert steppe
Things I've discovered that increases the speed between booting up and the freeze happening:
Steam Overlay being active
Playing with friends
Playing on higher graphical settings
Fighting multiple entities at the same time. Especially an elite with multiple little guys
I'll still freeze regardless, in the end. But these things speed it up
Solo, potato settings, steam overlay disabled. About an hour and a half of playtime.
I apologize if this information isn't actually helpful. I'm sharing anything that I've even thought might be tangentially relevant.
atomic cave
Things I've discovered that increases the speed between booting up and the freez...
Make sure your graphics card is actually being used (instead of CPU) AND also make sure your settings are using maximum power to Remnant 2 (NVidia Control Panel for both settings but then also have to use Windows Graphics settings after since Windows does some gatekeeping)
covert steppe
Make sure your graphics card is actually being used (instead of CPU) AND also ma...
Which one do I check to make sure the GPU is being used instead of CPU?
And yes I've been going "prefer maximum performance" for Remnant 2
covert steppe
I'mma nap then test later. Long day at work
Gonna turn on Hardware Accelerated GPU scheduling as well.
atomic cave
Gonna turn on Hardware Accelerated GPU scheduling as well.
Try also adding the win64 remnant package to the Windows setting.
Also add the Remnant2 bootstrap version to NVidia Control panel.
Just so all your bases are covered.
Basically there are 2 versions of remnant - the Remnant2.exe (shows as Bootstrap) and then the win64 -package version.
What I mean to say is that the win64 package version is showing in NVidia but the bootstrap one is showing in windows settings.
You can cover all your bases by adding what’s missing to both NVidia and the Windows settings.
covert steppe
Why is Remnant running 2 instances of the game at the same time?
granite mantle
apps use multiple processes for a variety of reasons, some of which can be quite technical, its normal (im lying u r getting hacked by gunfire games and they own your soul now) how is your game doing tho
covert steppe
Apparently still not working
Also I double checked. The names appear different but the executable location are the same so ye
atomic cave
Apparently still not working
No error message from Unreal right?
In my experience hard crashes are caused by improperly configured hardware. Also one option has been causing problems as well.
Make sure Detaled Geometry is set to ON.
Make sure your GPU/CPU/RAM are all clocked normally (do not overclock) and bolted properly (do not undervolt GPU).
Make sure your drivers are up to date (and clean installed).
I get back home in a day and can help troubleshoot with you if you are around.
covert steppe
It's never a hard crash
atomic cave
No error message though?
covert steppe
It just freezes and then the task manager says not responding. For seven hours if I leave it to take a nap
Of course there's no error message. Because as far as Unreal is concerned I closed the game through Task Manager
atomic cave
Can you take a screenshot of your task manager while the game is running and not frozen?
Also, how long before your game freezes like this? Random or about the same time each time?
covert steppe
Semi-random. Before the update it was an hour and 30 minutes ish while playing solo. It got faster with coop though. after the update it's usually about 30 minutes
give or take 20-40 minutes before, 10-25 after
here you go. I'mma go back to Baldur's Gate in the meantime.
covert steppe
@nocturne gazelle Apologiues for the ping, I just wanted to do a followup.
nocturne gazelle
<@282252718876393472> Apologiues for the ping, I just wanted to do a followup.
Sorry, don't really have any idea without a hard crash. Do you have any thermal monitor software? Only thing I can think of is maybe it's overheating and locking up
covert steppe
Not that I'm aware of, but I somehow doubt it's a heating issue either. I've run more demanding games without having this issue, after all. I've only had this issue with Remnant 2
And for what it's worth, I apologize that I'm not able to be particularly helpful myself.
I've been suggest to try replacing the ram but it's only 2 years old corsair brand so it should be fine. Not to mention the issue would have then shown up with other games as well.
Just as a for the record on my system settings as I try again.
Well it certainly isn't the heat.
If you look at the NZXT cam that the CPU load increased slightly. That's when I actually loaded into the game. The crash happened right as the load just bottoms the fuck out.
I have no idea how helpful this is or isn't, but we can rule out temperature at least. @nocturne gazelle
nocturne gazelle
Have you tri d with detailed geometry on and fdr u scaler?
covert steppe
Didn't work
atomic cave
Didn't work
Message me when you're online and I can help troubleshoot live.
By the way from the pictures you are posting it looks like at least one component you are using is overclocked (at the very least CPU).
I would suspect your RAM and GPU are overclocked as well since your CPU is massively overclocked.
This game doesn't play well with overlocking. Go into BIOS or use whatever software you use to overclock to reset your clock speeds back to base. I can almost guarantee that's the issue.
covert steppe
I don't have anything overclocked bc I don't know how to do that
I just woke up. Lemme get up and out of bed
covert steppe
I'm up and at my PC
I'll be in chat 2 @atomic cave
changing settings from performance to ultraperformance on the ai thing didn't so.lve it either
covert steppe
I think I'mma go play something else. I'm malding
atomic cave
I think I'mma go play something else. I'm malding
Hello, I just got back to my computer. I'm going to give you a ring and we can get you set up - your CPU is mad overclocked (it's showing in the NZXT cam software) so I can only assume your other hardware is cranked too 🙂
Let's get you fixed 😄
covert steppe
I didn't overclock my PC
I don't fuck with my BIOS settings to overclock it explicitly bc I don't know how to do it without fucking it.
I am running my CPU at base default settings. Plugged it in, played it.
atomic cave
I didn't overclock my PC
Your GPU may be factory overclocked though.
Also a few weeks ago I was helping someone who swore nothing was overclocked but it turns out the person who built the PC for him had overclocked it.
At the very least it's worth a check. Could solve a lot of problems pretty easily.
covert steppe
Geforce RTX Ventus 2x 3060, 12 gigs of vram. Does this come factory overclocked?
naive shuttle
@covert steppe Do you still have the box it came in it'll have an OC on the box if it's factory overclocked. I did look that model up on Amazon and it's description says OC which means factory overclocked. Have you tried to underclock the GPU a bit to see if the game crashes if not try that
covert steppe
looked at the box, said "OC edition"
Getting MSI Afterburner to give that a look but will try messing with shit later. I'm in DnD atm
The problem existed before upgrading my graphics card tho so I'm not too optimistic
Here's what MSI Afterburner says. No idea what it all really means
atomic cave
The problem existed before upgrading my graphics card tho so I'm not too optimis...
If you upgraded your graphics card and didn't use DDU to uninstall the drivers you might be having issues as well. Especially if you swapped from NVidia to AMD or vice-versa
naive shuttle
What was your previous GPU card that one as well could have been factory OC. All of the cards I've used have been MSI and have always been OC out of the box
covert steppe
The exact brand escapes me but it's an Nvidia 2060
running an overclock scanner. 19% complete
atomic cave
running an overclock scanner. 19% complete
Scanner won't be accurate here because this game doesn't play with overclocks that other games play well with.
I'm not sure why but I suspect it's because Remnant 2 uses Unreal 5's Nanite technology.
Best way to troubleshoot and make sure this is a GPU clock issue and not something else is to play the game with the Core clock on afterburner set to like -200. If it crashes still we'll know it's something else.
naive shuttle
Did you just pop the new one in without uninstalling the drivers like Leroy mentioned cause I did that with my newer GPU just put it in without uninstalling old drivers and noticed some issues with my PC though they eventually went away but could be an issue for you
covert steppe
Correct, bc they're both nvidia graphics cards. Can't be a real issue
Set to -200, but I'll wait till this scan is done before trying shit
hold up it reset itself back to 165
naive shuttle
Both of mine were Nvidia and were MSI and still had small glitches also MSI Afterburners settings were messing with my new GPU cause the settings were set for the old GPU and the new GPU didn't like that had to uninstall and reinstall MSI Afterburner
covert steppe
yeah it's not letting me set the core clock mhz
I even tried increasing it and it reverted
naive shuttle
Did you make sure to hit the check mark at bottomed to confirm your changes
covert steppe
Indeed. And after a while it reverted
maybe if I stop the overclock scan it'll let me do it
naive shuttle
Do you have any profiles set in MSI Afterburner wonder if the profile is overriding it
Could be the scan try without the scan
covert steppe
not that I'm aware of, I just installed it
covert steppe
Best way to troubleshoot and make sure this is a GPU clock issue and not somethi...
Here goes nothing
atomic cave
Here goes nothing
Double and triple check the setting Advanced Geometry --> It should be set to ON
naive shuttle
Not sure if anyone mentioned this did you make sure your Epic Launcher is up to date I know some people have had issues due to this not that it could be causing yours but could rule out it
atomic cave
Also if Steam overlay is a catalyst in freezing up the game I would also take a look at disabling other overlays.
Here are overlays that you can disable:
Discord overlay
Steam overlay
NVidia GeForce experience overlay
covert steppe
I don't have an Epic Launcher to keep updated
naive shuttle
Then maybe try installing it since it installs Unreal Engine updates along with the Launcher
You don't have to have Epic Launcher running at all just install it and make sure it's up to date I only use Epic Launcher for the free games anyway
covert steppe
The last thing I am doing is installing Chinese spyware deliberately
naive shuttle
Remant runs on Unreal Engine owned by Epic so you already have it installed
Or at least part of it installed
covert steppe
Well we can rule that out I guess
covert steppe
Double and triple check the setting Advanced Geometry --> It should be set to ON
It was on
atomic cave
It was on
Give me a call in Discord or we can go into a chat here and we can try a few things. I'm available now for the next hour or so but I'll also be here tomorrow is my day off.
granite mantle
turn off game mode in windows.
naive shuttle
Any update did you manage to get the game running. Also you mentioned in the beginning of the post your CPU: AMD Ryzen 7 5700G with Radeon Graphics. Could the built in GPU within the CPU be causing conflict with the Nvidia GPU. Like maybe any AMD software that applies settings for the AMD built in GPU could be conflicting with the Nvidia GPU.
covert steppe
@nocturne gazelle I apologize for bringing this back up again but I found this reddit thread sharing other people also happening. It seems we all have 3000 series Nvidia drivers. Do you think there's something to this?
https://www.reddit.com/r/remnantgame/comments/156d54f/any_pc_players_freezing_remnant_2/
high hemlock
I've had a bad driver install before. It's already been suggested once here, but I do recommend using DDU if you haven't to uninstall and remove previous drivers and then reinstalling your new drivers.
covert steppe
I've tried it, I'm pretty sure, and it didn't work.
covert steppe
Trying again.
Blue are now green and reds are now pink
Alright reinstalling Nvidia seems to have resolved the color issue
covert steppe
I've had a bad driver install before. It's already been suggested once here, but...
It didn't work.
covert steppe
Is it normal to have this much ram in use for Remnant 2?
covert steppe
Darktide for comparison
covert steppe
So, I assume that, as far as help figuring things out from the devs are concerned I'm effectively outta luck, on account of being outta ideas and being unable to send bug reports.
I appreciate y'all trying, at least.
covert steppe
Hang on, I have an idea
@nocturne gazelle So your store page says 16 gigs of ram should be sufficient.
It doesn't say what type of ram it should be. Do you think it could be that?
I just checked my shit in the command prompt and it turns out that my ram is DDR4
Specificity here is important so here we go
covert steppe
Or whatever the recommended MHz is for dddr4
Also, I took the time to look in my bios. No it is not overclocked.
@atomic cave
Neither my CPU nor my motherboard is overclocked.
atomic cave
Hey there, I haven’t done a deep dive into this post as I’m at Thanksgiving but something I’ve noticed just from skimming is that your memory is clocked at 2133.
This seems low. You should be able to go much higher with DDR4 without overclocking. I believe somewhere around 3600 or so but you should check with the RAM specs/motherboard specs.
This does not explain why Remnant 2 was taking 14 gigabytes of RAM but it’s something I’d still look into.
covert steppe
The 2133 is the standard MHz for my ram so I don't think I can. I'm apparently going to be getting some more for Christmas and it'll be higher quality so maybe that will do it.
covert steppe
If that doesn't do it, if having 128 gigs of 3200 MHz of ram doesn't resolve what appears to be a fairly significant memory issue, then I'll just give up entirely. It certainly feels like the devs already have.
grizzled hull
Verify integrity of files
covert steppe
I've tried that a few hundred times as well as uninstalling reinstalling.
I just tried something new though:
Manually deleting files and then having Steam's repair tool verify the integrity, notice and then manually reacquire the files. Maybe THAT will fix things. At the very least, most of the time this usually doesn't "hurt"
This sounds so stupid to me and yet it's absolutely worked for me for other games so
nocturne gazelle
I've tried that a few hundred times as well as uninstalling reinstalling.
I jus...
so is it now working?
covert steppe
I'm testing at the moment and I'll be doing even more testing after work
If the issue pops up again, I'll say so, but if it doesn't pop up after a couple days testing I'll let you know
It IS still using 13 gigs of ram though so there's that. It's not encouraging a start.
I imagine that's not a normal usage amount
I'll get the guys together to run a stress test (multiple summoner builds in a newly loaded world, for instance) and if it doesn't happen by Friday I'll let you know that it appears to be resolved. Sound reasonable?
....never fucking mind it just happened.
Leave the council tribunal into the council chamber, vault over a railing, land on and break a destructible and the entire game freezes almost immediately after
Hm. Now that I think about it I recall a few of those freezes happening after a destructible being destroyed. Maybe that's a point to look into but if that was the case I'm sure more people would have reported it.
Sorry @nocturne gazelle
Still screwed
covert steppe
Hey there, I haven’t done a deep dive into this post as I’m at Thanksgiving but ...
My roommate has the same ram as me, including MHz clock count, and he doesn't have the issue, so that's likely not it.