#"DirectX 12 is not supported on your system. " solved

36 messages · Page 1 of 1 (latest)

fathom ether
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Ryzen 7 5800x3d
EVGA 3080 ti FTW hybrid
2x16gb corsair vengeance RAM 3200mhz
windows 10 pro ver 1809 (os build 18863. 107)
directx ver 12 installed
GPU driver release date 8/22 latest
solutions tried: ensuring directx 12 installed, updating c++ to latest version, installing windows 10 updates to latest, adding -d3d12; dx12 extensions through steam launch options, launching from desktop icon, launching from steam, launching from install folder, launching all of those but as administrator. i believe thats all.

today i had to do a fresh install of windows 10. prior to that i was able to play about 130 hours of r2. any help or insight into this issue would be appreciated.

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maybe its not the latest windows 10 update. more are downloading

quiet ermine
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did you try validating files with steam or reinstalling?

fathom ether
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validating yes. i only downloaded it a new today

quiet ermine
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i mean reinstalling is still worth a shot if nothing else works

fathom ether
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reinstalled and the issue persists

south forge
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Have you tried this? First, open the Nvidia Control Panel. One way to do that is right-clicking on an empty space on the desktop and choosing Nvidia Control Panel from the menu.
Navigate to 3D Settings > Manage 3D Settings.
Open the tab Program Settings and choose the game from the dropdown menu.
Next, select the preferred graphics processor for this program from the second dropdown. Your Nvidia GPU should show as High performance Nvidia processor.

fathom ether
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i dont see an option for preferred graphics processor. perhaps what i highlighted?

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this is the only option with anything like what you said. i tried running it with this setting as is and still no luck

south forge
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Looking back at your initial post, rem2 worked fine and you did a reinstall of windows and now it doesn't work?

cedar scaffold
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for your information, a friend of mine got the same issue with W10, he did the upgrade for W11 and the problem was gone

fathom ether
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the short version is my aftermarket cpu cooler did not support my previous r9 3900x. i had already bought the 5800x3d so i did the swap. after the swap i could not play any game without constant crashes ~5min in. "video scheduler internal error" BSOD. i had completed all of the troubleshooting steps verifying RAM and storage DDU then updating graphics drivers. a fresh windows install was the only step left. so i did and no crashes but now no remnant.

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the only other game i tried was armored core 6 which runs fine so far

south forge
fathom ether
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also geforce experience says its up to dat

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date

fathom ether
# fathom ether

im not sure what you mean. i get this popup when i try to launch the game

south forge
fathom ether
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i dont have it

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d3d10core.dll and d3d12.dll only

south forge
fathom ether
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Thank you for your help John

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ive updated 9 times in the last day or so and theres another update downloading now. even though 22h2 is supposed to be the latest

fathom ether
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Seems to be a Windows update issue. I'll look further into that after I sleep. Thanks again John

south forge
fathom ether
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it was an issue with the windows 10 updates getting stuck afterall. i went to the microsoft website and updated manually. i am now able to play

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for future reference should you run into the issue again. thank you again for your help

south forge
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Glad you got it worked out!