#Chip Dumping

32 messages · Page 1 of 1 (latest)

fluid ingot
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Do you consider it chip dumping if I own two accounts 1 meta and 1 steam to give chips between them as I'm the owner and chip buyer for both? Facts behind question.. My meta account Hellfish cannot buy chips or club membership (which I had prior to the issue) as I'm unable to buy chips of club membership. My steam account I have no problems with this issue even using the same bank card. So is this chip dumping to myself?

fervent dustBOT
indigo kite
fluid ingot
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and if you are not able to see the other person in poker then how do you buy yourself chips?

indigo kite
fluid ingot
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I cannot see my other account to gift myself from one account to the other

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can only gift a friend from the steam account and I cannot see my meta account in friends

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this whole issue is cause by the meta store giving me an error when trying to buy chips for the past 3 months and they are not finding a resolution for me

indigo kite
fluid ingot
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I can play my two account against each other, I cannot gift from my steam account to my meta account

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when playing from a pc?

indigo kite
fluid ingot
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i DID JUST AS YOU ASKED AND PURCHASED THE CHIPS FOR 19.99 AND NEVER RECEIVED THE CHIP TO MY META ACCOUNT?

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so now that I purchased the chips where did they go as they are not in either of my accounts?

indigo kite
dusty hound
fluid ingot
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So what happened to my 19.99 that I purchased through the steam account for chips?

dusty hound
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You are more than welcome to inquire at the Vegas Infinite Support Center to have the Support Team look into this. We do not have the tools to answer that question, nor would anyone on Discord.

fluid ingot
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Also then my meta account cannot purchase chips because an error on that side doesn't allow me to. that must mean my meta account is dead?

dusty hound
fluid ingot
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it has been 3 months they have been looking into this

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multiple tickets no resolution and finally now no reply back?

dusty hound
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You can reply to the automated email sent when you made your Ticket to request a status update

fluid ingot
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I have for three months now

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found my chips given to myself as the gifting to myself doesn't work

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As I checked my meta account never received the chips

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never received the chips in my steam account either?

indigo kite
solemn orchid
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Lol you call it a support team, most companies would have fired the entire team for not meeting SLA's in a timely manner.

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But who are we just the many customers who keep this app running.

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No problem I'll wait soothe 12 months for a possible response.

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(SLA) Service Level Agreement non-existent here