chips from mobile beta testing

[minor crescent]

Who do I speak to about not receiving my chips after fulfilling the requirements and filling out the form and selecting chips as a reward for mobile beta testing? I submitted a support ticket over a week ago but received no response.

[near shadow]

If you submitted a ticket then you have spoken to the ones you need to. There is no other group/person to try. Most of those types of rewards they will tell you to wait two weeks at least.

[bleak charm]

Did you receive the auto confirmation email after submitting your support ticket?

[minor crescent]

Yes i did

[bleak charm]

It may take up to seven business days after submitting the ticket for a response. If seven business days have already elapsed and you haven't received a response, you can reply to that confirmation email to request a status update.