#BlackJack Issues

43 messages · Page 1 of 1 (latest)

hollow pawn
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I was playing BlackJack an I had a 25 mill bet in I got dealt an 11 an dealer had a 7 I doubled down an got an 18 the dealer flipped over a 17 an hit to get a 19 the dealer shouldn’t have pulled another card I submitted a ticket an I have a player who witnessed it aswell, his username is Jason.Biztech

Best Regards, Nikki044

snow wave
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I saw this happen, Nikko044 had an 11 then hit and got a 7, dealer had 17, then hit again for some reason on 17.

hollow pawn
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<@&676467076562419712>

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@thorn solar

low ingot
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Best to file a #❓︱support-tickets for them I review the logs of what happened.

hollow pawn
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@low ingot I submitted a ticket at 5:30pm est still no word

low ingot
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It can take up to 7 business days to review the situation, pull logs, etc. You got the auto generated email confirmation right?

hollow pawn
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@low ingot yes they got back to me at 12am EST last night thank you so much for the help

low ingot
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Glad to hear it!

dark gazelle
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@i_identify_as_a_pokerchip
Did the dealer have "Soft 17" (Ace and a six)? The dealer always hits on soft 17. This rule is displayed on the table. Edited for clarity. Dealer does stand on soft 17.

full pond
full pond
obtuse sierra
obtuse sierra
normal quiver
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7 and a 10 it seems

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Seems that this was solved though

obtuse sierra
rotund zephyr
full pond
obtuse sierra
obtuse sierra
vale current
dark gazelle
vale current
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If this did really happen then something with the “rng” is off and i want to be refunded as well for my blackjack losses lol

vale current
low ingot
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Glitch, maybe. But doesn't necessarily mean the RNG is off.

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I trust what my eyes see. People claim a lot on here so without evidence it's hard to say. The game can pull the logs

vale current
vale current
obtuse sierra
vale current
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support replied “yes”? lol

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what was the resolution. did they confirm or deny it happening

obtuse sierra
obtuse sierra
vale current
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i want to see proof of this. The person deej isn’t in the discord any longer

vale current
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not sure

obtuse sierra
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ok

open fern
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@obtuse sierra @vale current he got kicked from the discord fro saying something stupid