#BlackJack Issues
43 messages · Page 1 of 1 (latest)
I saw this happen, Nikko044 had an 11 then hit and got a 7, dealer had 17, then hit again for some reason on 17.
Best to file a #❓︱support-tickets for them I review the logs of what happened.
@low ingot I submitted a ticket at 5:30pm est still no word
It can take up to 7 business days to review the situation, pull logs, etc. You got the auto generated email confirmation right?
@low ingot yes they got back to me at 12am EST last night thank you so much for the help
Glad to hear it!
@i_identify_as_a_pokerchip
Did the dealer have "Soft 17" (Ace and a six)? The dealer always hits on soft 17. This rule is displayed on the table. Edited for clarity. Dealer does stand on soft 17.
Oh, I had forgotten about that possibility. You can tell I don't play Blackjack much.
Were the cards Ace and 6 by chance?
no
sorry for saying this 5days lator but he said the deler had a 7 and someting
ok
popping in to say this is false lol
using someone else's message because too lazy to log into the game, but the game has always been 'stands on soft 17' #✨︱casino-one message
Looks like he said here a seven and a one. 🙂
ya thinking about that i have had the deler stand on a soft 17
THE DEALER NEVER HITS A SOFT 17 . you’re trippin
My mistake. You are correct. The dealer stands on soft 17.
If this did really happen then something with the “rng” is off and i want to be refunded as well for my blackjack losses lol
Do you play on PC? what was the resolution from the team? If you play on pc you can access hand history.
Glitch, maybe. But doesn't necessarily mean the RNG is off.
I trust what my eyes see. People claim a lot on here so without evidence it's hard to say. The game can pull the logs
that’s why i said “if” but it’s hard to believe without seeing it.
they said yes
who?
support replied “yes”? lol
what was the resolution. did they confirm or deny it happening
no they said yes to them making the mistake
they gave it to him
i want to see proof of this. The person deej isn’t in the discord any longer
did he get banned?
not sure
ok
@obtuse sierra @vale current he got kicked from the discord fro saying something stupid