As far as I can tell me and my friend are not banned but we can not hear other players or each other.
#Am NOT banned but CANNOT hear
rain spade
cyan tendon
I had that problem the other day, not sure what caused it, the next day it was working again.
Make sure you did the audio tutorial. Might be worth it to reset app permissions and make sure to enable mic and recording permissions
dreamy arch
Same!
sudden dove
As far as I can tell me and my friend are not banned but we can not hear other p...
Are you linked to PC, or are you on a standalone headset?
rain spade
I reset 3 times and it fixed the issue, however 4 of my friends also experienced the same issue.
sudden dove
I reset 3 times and it fixed the issue, however 4 of my friends also experienced...
It could be due to permissions settings or issues with their Internet connection.
They can try resetting permissions by clearing app data:
Go to Meta Settings, Storage, find PokerStars VR, Delete App Data, then try reloading PokerStars VR again (don't worry, this will not delete your account data. You will need to agree to the TOS/Permissions again though. Your Bankroll and Items will all be safe.)
rain spade
If this turns out to be a bug do I get a fly swatter?
normal mountain
That is up to the determination of the Support Team, though the requirements to receive one are fairly strict.