#my account / “cash”
1 messages · Page 1 of 1 (latest)
Were you playing craps?
Were you on a cash table?
No I left
The chips should return to your account within an hour
Any chips you had on the table are kept on that specific table for 1 hour - it's part of the disconnection protection in the game
if you went back to that table your chips would still be there for you
I have no idea what table I was at I used the auto button for the game to put me at a table
In that case they'll be back in your account within an hour of you leaving the table
I have never had this happen in the game before
I quit the game all together to get on here
If they aren't back after 1 hour you can fill out a support ticket here: https://luckyvr.zendesk.com/hc/en-us/requests/new
The game is so glitchy. Connection issues, mtt issues and now this? I’m thinking about ending my subscription service.
This is not a glitch - it is part of the disconnection protection that is built into the game
It is part of the same system that holds your seat when you are in a tournament. Previously if you disconnected the game would have automatically forfeited you.
Again I’ve never had it happen before and I have been playing for several years
If they aren't back after 1 hour you can fill out a support ticket here: https://luckyvr.zendesk.com/hc/en-us/requests/new
No, that's not what I said
I specifically said that it is part of the same system that holds your seat in tournaments
You are clearly misunderstanding what I am saying. Just wait an hour and if they aren't back in your bankroll fill out a support ticket.
👍
So did your chips return as JAC said they would?
I can confirm this is true. Your chips will return in an hour.
JAC knows his stuff!
im waiting on ps vr to sort my account put q2 on went into ps free cash wheel had 8.5 million and change then spun wheel won 13200 and BOOM thats all i have in account all my 8.5 million gone that was sunday had couple emails from ps vr saying sorry we will look into it
then get email saying that username does not exist so logged in and got the spelling that is in my ps vr account and gave them that heard nothing since if not sorted ill just quit ps vr game and play on other ones as told in MY post pokerstars very shoddy comp and slow to react o problems