Game crashed during MTT club + when changing tables

[solid dragon]

lost some money due to the crash

[magic void]

Next time this happens you need to restart your oculus and when you are able go back to watch and join back to tournament .

[solid dragon]

why does one assume i have oculus lol

im a steam player dude

the game is very unstable even on high end hardware, I9 9980xe 18 core , 64gb ram amd 6800xt

[olive owl]

If you ever experience lost chips due to a crash, please let our Support Team know with information such as what time, map, stake, etc this occurred and they’ll look into it: https://luckyvr.zendesk.com/hc/en-us/requests/new

[solid dragon]

hi @olive owl thanks for the response. would it be worth reporting it though i mean it was the MTT club plus match ?

[olive owl]

Ah, I just read the title. If you’re able to recall any info about the crash, our Support Team would still greatly appreciate it! Reports help them pinpoint root causes of bugs and get em squashed.

[solid dragon]

kk ill make a ticket in few mins can you remind me were the player log is ?

its appdata right ?

[olive owl]

Here’s the Player.log file location: %USERPROFILE%\appdata\LocalLow\LuckyVR\PokerStarsVR