hi i just got voice banned in pokerstars vr need help please

[knotty zodiac]

hi i just got voice banned in pokerstars & i have no idea why i really dont remember saying anything even the people in the room couldnt understand why i was voice banned

[vestal umbra]

Bans are issued for clear violations of the Terms of Service. However, to maintain a standard of fairness in our game, we welcome all players to share their side of the situation in the form of a Ban Appeal. If you are interested in doing so, you may submit a ban appeal here: https://luckyvr.zendesk.com/hc/en-us/requests/new?ticket_form_id=1900000862184 Please wait up to 7 business days for a response upon submitting an appeal. Ban appeals for underage or extreme violations will not be granted.

[slate ruin]

Just so you know you could have been VOIP banned for something you said previously. Bans are not instant in most cases.

[knotty zodiac]

thank you im going to appeal as i really try follow there guidelines & dont understand the ban thanks for the appeal link

[remote hatch]

Have you heard back yet?

[indigo sigil]

All in game reports are sent to the game moderation team. The game moderation team is separate from the discord moderation team.