I have proof of ID I don’t know why I got banned my mic is on mute most of the time. I seriously love this game I just go it 2 days ago and I already have 6 hours of playtime. I have also spent 5 bucks on this game so if I don’t get unbanned is there any way I can get a refund?
#I got banned for being under age
jovial cliff
lavish halo
I have proof of ID I don’t know why I got banned my mic is on mute most of the t...
Bans are issued for clear violations of the Terms of Service. However, to maintain a standard of fairness in our game, we welcome all players to share their side of the situation in the form of a Ban Appeal. If you are interested in doing so, you may submit a ban appeal here: https://luckyvr.zendesk.com/hc/en-us/requests/new?ticket_form_id=1900000862184 Please wait up to 7 business days for a response upon submitting an appeal. Ban appeals for underage or extreme violations will not be granted.
jovial cliff
Thanks doing one right now
umbral flax
I have proof of ID I don’t know why I got banned my mic is on mute most of the t...
Although not often said, make sure no others in your household are playing on your accounts. Especially if they are under 18 years of age. 🙂
jovial cliff
Although not often said, make sure no others in your household are playing on yo...
No one has played on my account
@lavish halo Ban appeals for underage or extreme violations will not be granted. does that mean I have no change of being unbanned?
slender atlas
<@682650508510494776> Ban appeals for underage or extreme violations will not b...
Our Support Team will investigate the report and determine whether the appeal will be approved or not. It’s case-by-case. 😄
jovial cliff
Our Support Team will investigate the report and determine whether the appeal wi...
ok thanks
subtle basin
Has anyone gotten their account back after being reported for underage and not being underage? I spent money on the game and want my stuff.
lavish halo
Has anyone gotten their account back after being reported for underage and not b...
Yes. Many players have had successful appeals.
subtle basin
Yes. Many players have had successful appeals.
Do you know how long it usually takes?
lavish halo
Do you know how long it usually takes?
Ban appeals typically take up to 7 business days.
jovial cliff
I just got declined but I proof of my age I have also spent money so was that just a waste
just makes me mad
lavish halo
I just got declined but I proof of my age I have also spent money so was that ju...
You can reply to the email you received if you have more info to provide, but the appeal team are the only ones who can make the determination regarding the potential appeal.
jovial cliff
You can reply to the email you received if you have more info to provide, but th...
ok my bad
maiden sequoia
Anyone working tickets on the weekend?
pure roost
i have full id to show im of age, sent out a ticket.
how long does it take for someone to get an answer back?
jovial cliff
Your guys support is so bad it like are full on bots just repeating what they are saying I just give up do better
spark wave
Yeah i jave not been unbanned either