24.99 Club+ membership issue | Vegas Infinite | Page 1

next berry Dec 10, 2022, 8:58 PM

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I just bought a membership and when I login to pokerstars vr it shows everything locked. No access to rooftop my extra chips bonus items all unavailable? Why is this?

grim plinth Dec 10, 2022, 10:03 PM

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next berry I just bought a membership and when I login to pokerstars vr it shows everything...

Are you located in Washington State?

next berry Dec 10, 2022, 10:40 PM

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Yes I am

next berry Dec 10, 2022, 10:59 PM

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I don’t think living in Washington st should be an issue. It lets me buy chip packages. And the 27.00 dollars have already been taken from my bank account

grim plinth Dec 10, 2022, 11:00 PM

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next berry Yes I am

Purchases are not allowed in Washington due to State law. You were incorrectly allowed to purchase through the app. You should file a support ticket at the PokerStars VR help center for further assistance.
https://luckyvr.zendesk.com/hc/en-us/requests/new

next berry Dec 10, 2022, 11:01 PM

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Ok thank you

drifting sage Dec 20, 2022, 11:36 PM

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That happened to me also

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I’m in Massachusetts

#24.99 Club+ membership issue