ever since the update my load screen freezes. i was able to get on once and it froze in the middle of a MTT and i cant get on again...game just freezes..i see others with the same issue..
#game freezes
fleet terrace
inland gyro
Hey there @fleet terrace !
Please try the following:
Go to Meta Settings, Storage, find PokerStars VR, Delete App Data, then try launching PokerStars VR again (don't worry, this will not delete your account data. You will need to agree to the TOS/Permissions again though. Your Bankroll and Items will all be safe) 😄🙏
fleet terrace
Hey there <@396765036246466560> !
Please try the following:
Go to Meta Setting...
does this delete the app and i need to reinstal? if so i have deleted the app and reinstalled
inland gyro
No, this does not delete the app. This is a different troubleshooting step, give it a try and let me know if it works for you 😄🙏
fleet terrace
No, this does not delete the app. This is a different troubleshooting step, give...
ok doing now.
covert crystal
any luck with this? ive tried this a few times now same issue
fleet terrace
No, this does not delete the app. This is a different troubleshooting step, give...
it didnt help..still freezes
fleet terrace
any luck with this? ive tried this a few times now same issue
no
inland gyro
@fleet terrace @covert crystal
Please fill out a PokerStars VR Help Center ticket with as much detail as possible and a member of their Support Team look into it for you