For some reason after a few rolls I’m unable to grab any of my chips, make any bets, deposit or add money. When I leave the table and do a new seat, it doesn’t change anything. I have to physically close out and rejoin. It did it again after 5 or 6 rolls. I just tried restarting my headset. Will report back if that helps.
#craps issue
pure heart
frail grove
For some reason after a few rolls I’m unable to grab any of my chips, make any b...
Can you please submit a ticket at the PokerStars VR Help Center with as much detail as possible so Support can look into this for you? https://luckyvr.zendesk.com/hc/en-us/requests/new
pure heart
Will do! It’s working better now after restarting my headset but if it happens again I’ll grab some screenshots and submit a ticket.
frail grove
Will do! It’s working better now after restarting my headset but if it happens a...
Thank you so much 🙏
viral sun
I remember that happening in beta and reported it but guess they couldn't nail it down. Couldn't figure out how to get around it without coming back
low garden
I have the same problem
wise fog
It seems this may be due to running out of low denomination chips. Try topping up, or depositing and then rebuying.
tidal plaza
Played craps and bought for seventy million
And I left the table and now I don’t have anything
Help please
wise fog
Played craps and bought for seventy million
And I left the table and now I don’t...
You can file a report at the PokerStars VR Help Center using this link and a team member will check into the situation:
https://luckyvr.zendesk.com/hc/en-us/requests/new
tidal plaza
I went ahead and filed one
I don’t complete understand how it happens
I made sure of everything then crashed right before leaving the table and joined back and it was at 66 mil which I was ok with
Then went to 23
wise fog
I went ahead and filed one
I don’t complete understand how it happens
The team will be able to check the history to find out what occurred.
tidal plaza
Mk
Sorry for the freak out
This isn’t related to craps but it just happened again at uncapped
Vince was there and jroc and dirty draw
I keep crashing and it’s costing me each time
low garden
Legit, every table I join, I either A. Get a connection loss
B. Can't grab any chips
tidal plaza
Except like I’m losing millions each crash
I stopped after 55 mil lost to crashed and five mil lost from playing
onyx idol
this issue happened to me too, the 'green pointer' was stuck (the pointer you use to place bets) at one point and nothing I did would unstick it, I had to leave the casino floor completely and return for it to resolve.