So I have been playing this game for a while and am currently hard-locked (ok, semi-hard-locked) out of the rift because I do not have a squire class currently. (Rift 8 requires a divine knight.) I am out of luck until an elite class swap token returns to the limited store, a new character is added, or I need to start a whole new account, as I have 10 elite characters.
This is one of a few cases where players can be hard-locked out of features. For instance, if you don't discover a beginner class, you won't be able to level up. Jewelry/Armor in the dungeon shop. (and all the quests and benefits the class offers.)
Possible solutions I can think of:
-allow people to delete characters so they can re-level them. (for instance, if someone created only Barbarians, it would not be fun.)
-make class, sub-class, and elite-class tokens always available in the store (maybe with a month or 2 restock period.)
-remove requirements that have to have certain classes.
It would be nice to have an accessible solution for this. I know it's a minority of people, but being locked out and having to wait for an unknown amount of time feels terrible.