[1.55.5] unexpected loading error 17 | Kodera Software | Page 1

lament lagoon Sep 12, 2024, 9:38 PM

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Happened after leaving experimental branch

📎 dV.rar

raw arrow Sep 12, 2024, 10:00 PM

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That's "game files corrupted". Please start with verifying game integrity.

lament lagoon Sep 12, 2024, 11:02 PM

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raw arrow Sep 13, 2024, 6:43 AM

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Looking at the logs, it seems that you run out of the memory when loading your game. Please quit other applications, or just reboot your system and try again.

lament lagoon Sep 13, 2024, 4:26 PM

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raw arrow Looking at the logs, it seems that you run out of the memory when loading your g...

That is what doesn't make sense, I had my task manager open, and my memory was fine.

raw arrow Sep 13, 2024, 4:26 PM

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Let me get you the line from the logs.

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ERROR: Condition "!mem" is true. Returned: nullptr
   at: Memory::alloc_static (core\os\memory.cpp:77) - Condition "!mem" is true. Returned: nullptr
WARNING: png_image_finish_read: invalid argument

lament lagoon Sep 13, 2024, 4:27 PM

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raw arrow Sep 13, 2024, 4:27 PM

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this is the most important part on the top of the logs; the game requested memory from your OS, and didn't get any.

lament lagoon Sep 13, 2024, 4:27 PM

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lament lagoon

Here you see the spike, in my memory, it did not reach over 80% if that

raw arrow Sep 13, 2024, 4:27 PM

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lament lagoon

This is VRAM chart. You were out or RAM.

lament lagoon Sep 13, 2024, 4:28 PM

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Is there any way to fix that?

raw arrow Sep 13, 2024, 4:28 PM

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Please quit other applications, or just reboot your system and try again.

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If that doesn't help, get me another log dump after reboot, we'll see what I can figure out from there.

lament lagoon Sep 13, 2024, 4:29 PM

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I just boosted my PC up today again, so I will see

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My GPU now

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Let's see if it works properly

raw arrow Sep 13, 2024, 4:30 PM

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Again, the error was for your RAM, not VRAM. This chart does not show that.

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you want to look at this one:

lament lagoon Sep 13, 2024, 4:31 PM

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This?

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Seems to work now

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I did nothing different from yesterday tho

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That is why I say it seems semi random

raw arrow Sep 13, 2024, 4:34 PM

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you probably had your memory used up by other software

lament lagoon Sep 13, 2024, 4:34 PM

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As I said I had the exact same things open yesterday as today

raw arrow Sep 13, 2024, 4:35 PM

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your logs show several instances of game requesting memory and getting denied by your OS; this usually means that all your memory is used up with some other software.

lament lagoon Sep 13, 2024, 4:36 PM

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Lemme test a few things in game to see what happens memory wise

lament lagoon Sep 13, 2024, 10:00 PM

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Game crash randomly. Memory fine, GPU spike, CPU fine.

📎 dV.rar

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Context, just got done with a dive, returned back home, as the ship was autopilot, it crashed.

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It went well all day, and when it happens once, it keeps happening until I restart my PC.

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Tried to hop into the simulation to test a setting I changed in tuning, and it crashed once more

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📎 dV.rar

raw arrow Sep 14, 2024, 7:08 AM

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Is this still about the loading of the game, or was that meant for #1283884004734668884 ?

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[1.55.5] unexpected loading error 17

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Anyway, here are relevant parts of the logs:

ERROR: Condition "status != 0x8CD5" is true.
   at: RasterizerStorageGLES3::_render_target_allocate (drivers\gles3\rasterizer_storage_gles3.cpp:7271) - Condition "status != 0x8CD5" is true.
ERROR: Condition "!mem" is true. Returned: nullptr
   at: Memory::alloc_static (core\os\memory.cpp:77) - Condition "!mem" is true. Returned: nullptr

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ERROR: Condition "status != 0x8CD5" is true.
   at: RasterizerStorageGLES3::_render_target_allocate (drivers\gles3\rasterizer_storage_gles3.cpp:7122) - Condition "status != 0x8CD5" is true.
ERROR: Condition "status != 0x8CD5" is true.
   at: RasterizerStorageGLES3::_render_target_allocate (drivers\gles3\rasterizer_storage_gles3.cpp:7122) - Condition "status != 0x8CD5" is true.

both of which means "game asked OS for memory and OS didn't give it that memory".

If you are positive that your system has sufficient memory to run, you might be hitting an OpenGL driver bug. Please take a look at https://delta-v.kodera.pl/index.php/Troubleshooting for some common solutions - the fist thing I suggest trying is to check for corrupted system/driver files using the windows filechecking tool with sfc /scannow

Troubleshooting

lament lagoon Sep 14, 2024, 8:02 AM

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I'll try that, thank you.

lament lagoon Sep 14, 2024, 8:03 AM

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lament lagoon It went well all day, and when it happens once, it keeps happening until I resta...

And here you can see it's very likely not the memory unless task manager is bugged?

raw arrow Sep 14, 2024, 8:20 AM

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I mean I see calls to "give me memory" and your system saying "no"

There might be other causes for this to happen, but that is a root cause. If the game asks for memory and doesn't get it, it can't really do anything other than crash. It can't even display nice custom message, because it doesn't get the memory to do that.

lament lagoon Sep 14, 2024, 11:50 AM

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I see. I tried the sfc command, and it did not find any integrity violations

torn adder Sep 14, 2024, 5:41 PM

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Your image does show you being low on memory.
The graph might not look it, but the numbers do.

Also, this is rare nova days, as people generally have stopped fiddling with it, but technically still a thing - is it possible for the memory issue to be related to the size (and managing) of the Windows page file?
Perhaps worth checking the settings there, to make sure it is not set too small or turned off for some reason, if everything else seems exhausted.

azure meadow Sep 15, 2024, 11:00 AM

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torn adder Your image does show you being low on memory. The graph might not look it, but t...

The 15.9 GB is just the axis label of the graph. See the "0" and "60 seconds" below it. Not sure why it doesn't go up to 16 GB, maybe rounding or something.

torn adder Sep 15, 2024, 3:07 PM

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Ah sorry, did a dumb.

lament lagoon Sep 15, 2024, 9:18 PM

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I am just confused, I tried everything, I can go for hours, sometimes days, and suddenly it happens, and once it happens, it keept happening till I restart my PC

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I will continue monitoring, I believe it could be that my RAM is faulty? Although I haven't observed this happening to any of the other games I play, which is the confusing part

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Because if it was indeed my RAM being faulty, surely it would happen elsewere as well, right?

azure meadow Sep 15, 2024, 9:36 PM

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Faulty RAM usually shows itself in form of spurious crashes, but afaik without generating explicit "Out of RAM" errors. Basically the game or any other program would write something to memory, then when it later wants to retrieve it, one or more bits have been flipped. This can cause all sorts of strange issues, usually the kind that brings a program into an unrecoverable state.

A way to check the RAM is to run memtest86+ (https://en.wikipedia.org/wiki/MemTest86). Leave it running for as long as possible, ideally hours or a full day. The longer it runs without errors, the more confident you can be that your RAM is error free.

#[1.55.5] unexpected loading error 17