#report-a-problem

1 messages Ā· Page 35 of 1

mellow flicker
#

it always says reconnecting engine

strange spear
#

Try that link

thin portal
#

I have a problem, on my tablet samsung galaxy tab 3 version 4.2.2, it has a lot of lag and apart the menu and everything looks pixelated and ugly ... Hopefully they can give a solution to my problem. 😭

fluid oasis
#

game freezing still appear in the game

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PC

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web version

coarse hedge
#

Doesnt show my friend code idk y

kindred heath
dawn hill
#

Whats the problem in that

kindred heath
#

thats 50v50 @dawn hill

dawn hill
#

So

#

Oh wait

#

The teams

marsh wren
#

people can hit you from out side of the house

kindred heath
#

@marsh wren its normal

marsh wren
#

oh

steady valve
#

How do u do a text in game??

marsh wren
#

enter @steady valve

kindred heath
#

when i emote my team will be disapear

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and its white

kindred heath
#

my team turns white

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i hate white p

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even 50v50 i cant see enemy and team

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i can only see on minimap

fathom stream
#

recorded, thanks for reporting

tacit furnace
#

why does my character keep moving only left or bottom when i only clicked 'W' or 'A' once? It's like the keyboard is stucked!

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Is anyone also facing this?

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is anyone also facing this?

vast ivy
#

are the servers down?

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as i click play it says Loading and then says Play again

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doesnt load anything

ruby arch
#

same i had that too

languid edge
#

Hola

slate mango
#

how to you spray on computer

languid edge
#

No se si alguien habla espaƱol

old ember
#

t

slate mango
#

how to you spray on computer

old ember
#

t

slate mango
#

wdym

old ember
#

with the button t

slate mango
#

ok thx

kindred heath
#

our zombsroyale always crashed

#

Crashed=cant move/disconnected?

unkempt fulcrum
kindred heath
#

thats crashed

#

that crashed stage 2

#

me crashed stage 1

#

that i can see but disconnected?

unkempt fulcrum
#

ok thank

sudden falcon
strange spear
drowsy charm
#

My friend code put my real life name from my email instead of what I typed into the bar

strange spear
#

@drowsy charm refresh your page

drowsy charm
#

It's already done, I can't change it

strange spear
#

Hmm

drowsy charm
#

Wait nvm I think it got fixed

#

Sorry to trouble you šŸ˜“

viral quail
#

there is a problem ive been having where after a game, when you are in the next lobby the HUD dissapears and you are unable to interact with the objects in the game

pine heron
#

Problem, when you play, sometimes, is EXTREME LAGS, Please, fix this promlem, its Madness!

#

Next Promlem, When you Die, you Normaly Click on "Play Again", Sometimes, You Doesent Join, and you need Restart game... Please again, Fix this problem, and game will be Better!

kindred heath
#

Next Problem,The game Always Crashed u can't move and disconnected

#

Next Problem,Screen always turns green

lunar holly
#

I am getting lag that makes the game unplayable. Any suggestions?

soft zinc
#

Yes

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Get a PC, not a toaster.

lunar holly
#

well excuse me if im not going to buy a pc for a web game that should run on a chromebook ffs

soft zinc
#

ON A CHROMEBOOK? dude I can barely play it on high on a GTX 1050

#

Idk why but you need something decent

lunar holly
#

well how much RAM do you have

soft zinc
#

8 GB

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I need to upgrade to 16

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Tho

lunar holly
#

and your internet?

soft zinc
#

Ethernet.

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Down: 53 Up: 26

lunar holly
#

graphics card doesn't really matter to knowledge with web games

soft zinc
#

GPU? or your CPU

#

?

#

phew that last gyt alsmost got me

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almost*

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got*

lunar holly
#

man i really wish i could play with phasing through walls and teleporting

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i just get stuck walking in one direction and can't stop it until either someone kills me or the game decides to work again

pine heron
#

Here is Writing Problems in Game, Not Chating, You Can Chating in general Chat...

lunar holly
#

i am reporting a problem can't you read

pine heron
#

Yep, i read it

lunar holly
#

so get off my back about it

soft zinc
#

That guy is bad.

lunar holly
#

me or frank?

soft zinc
#

The picture

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It was a guy who killed me

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He had an offensive name

lunar holly
#

ah ok

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well i guess we have to stop chatting here or frantank will tell us off

soft zinc
#

SO many people with offensive names

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This should BE FIXED

strange spear
soft zinc
#

@strange spear Whats "?m=1" supposed to do?

kindred heath
#

@soft zinc it fixes any kind of crash/bug/glitch

silver ravine
#

it will stop the game from freezing? my game has been freezing every 2 or 3 games

golden kayak
#

I was in a brown hut with my duo partner

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He shot 2 rpgs in the hut, which damaged both of us until we got knocked out

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and my 'knocked down' health drained quickly and it said I was killed by this guy that was all the way across the map that didn't even have a weapon.

rugged phoenix
#

@lunar holly i have a chormebook and it wotks perfectly xDD

golden kayak
#

I tried to replicate what I just did in duos and there wasn't any problems. I probably mistook that guy as my team mate probably.

strange spear
#

@soft zinc the m=1 increases the max memory usage

old ember
#

Hi, how can I fix the this problem that I'm having? When I press log in with google play it keeps on loading, even after like 10 minutes, still loading

dense fable
#

Are you using google to log in?

elder vale
#

i have the same problem with my tablet

old ember
#

Yes, google to log in, not facebook, as I have my lvl 25 on google

#

also, I couldn't find the game on playstore, had to download it through link (but this will eventually get sorted)

elder vale
#

when i allow permission to offline use then it goes to the same place again and again and says "Failed to log in, try again later."

zinc grove
#

I keep having to reload the page after matches because when I click to play it starts loading then just stops. Hinders my teammates if they are in my group and doesn't let anyone start.

dense fable
#

The game doesn’t show if you search for it by name?

elder vale
#

i find it only with searching yangcliu

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not with zombs royale

old ember
#

no, but that's sorted kind of, cause even if they find the game, they can't log in with google

dense fable
#

Sorry I don’t use android so trying to understand šŸ˜‚

old ember
#

keeps on loading like this ^

dense fable
#

Okay thanks!

soft zinc
#

@strange spear if I do m=300 WHAT WILL HAPPEN!?!

strange spear
#

Ehh. I doubt anything

soft zinc
#

😦

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So m=3

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?

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Or is the only option m=1

#

@waxen vector

kindred heath
#

LOL

#

wrong name?

#

@soft zinc wrong name?

soft zinc
#

Yes

#

@strange spear

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Will m'3

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m=3

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Do anything?

kindred heath
#

hes offline

strange spear
#

I dont know

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Ive been informed only m=1 works

stone badger
#

Hey owners of Zombie Royale, I would highly suggest adding the name of the profile to the leaderboard and not the game enter name. Thanks a lot !

timid lake
#

Everytime I'm in a round and it reaches around 15 players, the game crashes.
Anyone know why this is happening?

strange spear
marsh wren
#

lot of peole say mean stuff like someone said suck my dic* or you ga*

strange spear
#

We cant really stop that at the moment

marsh wren
#

by beep them out

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like this *****

strange spear
#

Well we do

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People will aways find a way around it

marsh wren
#

oh ok but you ban poeple for saying the words

strange spear
#

No

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We censor them

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We will probably never ban people for bad names

marsh wren
#

oh

half stratus
#

fix the grenade

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someone was clearly inside the radius on the bomb and it only did 19 damage

shadow dune
#

reconection forever

half stratus
#

reload

shadow dune
#

i reload

half stratus
#

that may help

#

mk

shadow dune
#

its not work

timid lake
#

@strange spear
That didn't work.

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The game still freezes every round.

old ember
#

I keep lagging

half stratus
#

get a better internet connection

old ember
#

This is taking so long to load

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wtf

half stratus
#

o wate

#

wth

old ember
#

.............

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what???

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@half stratus

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@shadow dune Same thing happening to me

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It will not load

marsh wren
#

my update does not work

open grail
#

got a problem

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problemememme

shadow blaze
#

I the problem

#

Not english

#

Suis franƧais

lusty sun
#

my player keeps moving while im pressing nothing

shadow blaze
#

?

timid lake
#

It's not my pc, it's just my acount.
I keep getting really close to the end of rounds and it just freezes up.

solar wharf
#

I want to report servers, since the last update, servers are the most laggy thing I have ever played, and is not because of my internet, servers are now a bull**** what have you done? Please I really can't play the game, It's impossible to play with this lag, fix the servers

dense fable
#

Where are you located? And you’re on pc?

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@solar wharf

pearl belfry
#

There Is a lot of lag in the games

dense fable
#

Where are you located and what type of lag do you experience?

solar wharf
#

@dense fable Yes, I'm on Pc and on Android aswell, I'm from Spain

#

Lag like teleports or I can't move the character and the character crosses the walls and I can't control it, when it charges, I'm already dead

dense fable
#

Okay thanks!

rancid hemlock
#

getting server connction problem any fixes

strange spear
jagged birch
cold remnant
#

my hp

#

oh you found it already too šŸ˜„

old ember
#

it has been a thing for weeks now

old ember
strange spear
old ember
#

@strange spear love you

#

i can now

#

THX BRO ā¤

vague arch
#

Fix phone on iOS pls wen I open door it so hard pls I’m on ipod #report-a-problem

#

Phone group

misty prairie
pearl fjord
#

oh

#

ok

dusk maple
#

every now and then it says I have 3 of some random item, and in the same game my ammod didn't go down it only went to zero or what ever I had before I picked up that med kit

tiny hornet
#

lol

coral cairn
#

the game's stuck to 100%

deft dagger
#

Why cant i move or do anything

golden kayak
#

Happened right after I died in duos.

deft dagger
#

lol

#

just click on duos and squad to get rid of the white circle

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ok fix the fing problem i cant Fing move and im getting no exp fix it. NOW

#

hello faffots fix my problem

fresh folio
#

You can use an impulse to blow yourself through walls

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FIX

jaunty meadow
#

that's intended

fresh folio
#

Is it?

jaunty meadow
#

it is

fresh folio
#

oohhhhohohohohohho k

stoic void
#

teams in solo

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ok

fresh folio
#

IKR so many people do

magic fractal
#

The pc version lags so much for me. I'm on LeeZY's discord and he agrees.

fresh folio
#

???? how?

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it works great for me

#

@magic fractal

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3 wins in 1 hour

deft dagger
#

i cant move on pc and thats all i have so im skrewed

north lynx
#

It's not letting me log in with my gmail on zombs royale

#

it just sits there and loads

bold hare
#

um?

#

i walked out of the map

old ember
#

@balmy flower Ik how to fix the Starting Engine problem it happened to me at school and when I try to play the game it was like that for 5 minutes so when I tried logging into my gmail it didn’t say Starting Engine and then the game went smoothly

topaz ether
#

I have a problem when I load the game and it ends up being paralyzed and it does not finish loading it usually stays at 93 and lagea is fried and when I enter the menu I can not do anything almost everything does not appear nor can I play or inisiar session

#

"log in"

formal ravine
#

game please

topaz ether
whole pelican
#

Look at the weopons

old ember
#

I crashed again.

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@whole pelican thats a mobile problem

modest roost
#

hola

languid edge
#

Hello, I want to report a problem and that is when I enter the game from my pc the game screen is black I would love to fix that problem

deft dagger
#

hello i want to bring up a problem from earlier every time i try to play i go to move and i hit the left one right. and every time i do that it will only move my that direction. plz fix that problem.

modest roost
bright robin
#

My game freezes on windows pc on chrome almost every game today. It has not been this bad even since the update. pppppplease fix. This is incredibly frustrating. No discernable reason.

silver ravine
#

I freeze almost every other game, I am not sure what to do

modest roost
#

year

old ember
#

@bright robin We are currently working on that problem, please standby. We will tell you the solution immediately once we find it.

modest roost
#

si

deft dagger
#

ok

old ember
#

Thank you.

bright robin
#

@old ember thank you

languid edge
#

Hello, I want to report a problem and that is when I enter the game from my pc the game screen is black I would love to fix that problem

dense fable
#

Make sure hardware acceleration is enabled

deft dagger
#

how?

lament whale
#

my game is constantly loading at 100

deft dagger
#

dont worry mine does that every day

languid edge
#

@dense fable how to enable hardware acceleration

fathom stream
#

Solo freezes too much now šŸ˜‰

keen kestrel
#

There's a problem that I've been having on pc when I try to join someone's party it brings me to solo

lament whale
#

so uhm

#

any fix on 100 loadings loop?

heady narwhal
#

to solve the problem of the black screen only activate the rendering by hardwere in the browser and the problem that remains frozen is only a matter of lowering the resolution of the game

polar wave
#

@hollow karma @balmy flower @dense fable @plain sky @lavish folio Hey guys, the game seems to be freezing today an absurd amount (more then 50% of my games have frozen today) mostly in mid to late game stages. It has never been this bad, and i've been playing this game since day 2-3 of launch, I primarily play on EU servers, not sure if ti's down to the servers or something else. Thank you

fallow sapphire
#

please for the love of god

#

Add a hardware acceleration button

rich epoch
#

On Android I just downloaded it today as it starts it says loading ( this may take few seconds ) and it stays forever plzz help

fallow sapphire
#

What device model

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Like LG, Samsung etc.

rich epoch
#

Xiaomi Redmi note 3

fallow sapphire
#

Hard reset?

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Just hold the power button until the whole phone shuts off

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And then let it boot up

rich epoch
#

But other games r working fine like clash royale

fallow sapphire
#

Have you uninstalled and reinstalled it yet?

rich epoch
#

Yess

fallow sapphire
#

Then idek

plain sky
#

@polar wave on pc?

fallow sapphire
#

The lag on pc today was Insane

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I was legit floating into buildings

polar wave
#

Yes @plain sky

#

Approximately 5-6 more people share my frustration in #general

misty prairie
#

yea it happens alot yang

plain sky
#

@balmy flower

polar wave
#

multiple people have posted in this channel regarding same issue

#

It started somewhere around Android release

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And it has been getting worse

#

since

plain sky
#

interesting

misty prairie
#

sela said it was because of all the asset files of cosmetics yang

#

it makes the game freeze alot

balmy flower
#

@fallow sapphire What region?

fallow sapphire
#

@balmy flower us east

polar wave
#

@balmy flower when you have a moment, could you please take a look into this

#

Hey guys, the game seems to be freezing today an absurd amount (more then 50% of my games have frozen today) mostly in mid to late game stages. It has never been this bad, and i've been playing this game since day 2-3 of launch, I primarily play on EU servers, not sure if ti's down to the servers or something else. Thank you

balmy flower
#

Hm and for you @polar wave lag in EU?

polar wave
#

Correct

#

its not lagg

#

it's just straight up grame freeze

#

@balmy flower

balmy flower
#

Ah does the developer console say something along the lines of it running out of memory?

polar wave
#

32GB ram, GTX 1080, I7 6850k 12 cores

balmy flower
#

@polar wave Can you take a screenshot of the developer console when it does happen? Hit F12

polar wave
#

need me to send you screen shots I shared with Sela and Sneezy?

balmy flower
#

Yeah

polar wave
#

Ill send you console log, once it happnes next

#

@balmy flower what part do you want from the concol command

#

It's about 20 screen shots long

#

everything is red

#

(game just froze btw)

balmy flower
#

Okay. Probably start from the end and then work your way up

polar wave
#

Ill pm u them

solar zealot
#

does anyone want to play some zombs?

twilit stirrup
#

Yes

plain spear
#

So what counts as an "AR Kill"?? Because I've gotten at least 15 kills with the AR, the AR Burst, the AR-15 and have only gotten credit for 3 kills.

twilit stirrup
#

BLITZ, what is your name in Zombs?

#

Hello?

#

Does anyone wanna play?

deft dagger
#

my zombs is rlly fked up i move one way in lobby or game and thats the only way i can move now whos gonna fing fix this sht

twilit stirrup
#

Not me

deft dagger
#

exactly no one is gonna fix this sht

twilit stirrup
#

šŸ¤·šŸ»ā€ā™‚ļø

old ember
#

zombs is still lagging and crashing because of the cosmetics

#

wtf I just crashed in a 1v1

#

now I know what happens when I try 1v1ing a person and I win automatically

#

come on

proper marlin
#

After you kill someone and there bullet hits you yo still die

formal flame
#

I'm close to finding a bug!

#

Just wondering do we get like a special in game item for finding a glitch?

magic vale
#

it lags a lot

hybrid needle
marsh wren
#

it keep logging me out.

#

now i need to start all over again 😭

warped edge
#

hello

fair kiln
#

game is crashing way too much

twilit gyro
#

not bleeding and cannot be revived. someone tried to, the timer got to the end(5 secs) and disappeared, yet i was still down. still taking damage from bullets and gas, but not bleeding out

fair kiln
#

I faced this too

potent shuttle
#

i keep lagging out like i kill someone then the game freezes

strange spear
#

I too am getting memory access violations since the cosmetic update. I hope you guys have been working on that. Its virtually unplayable at the moment.

deft lava
#

Here I have a big problem why is mobile and pc players together in matches?

#

For people with mobile is much harder to play rather than pc which is much easier to play and easy to kill players with

old ember
#

on pc

whole bear
#

wow

#

is anyone getting this glitch when a weapon keeps reloading?

old ember
#

yeah its the lag

#

and now i got disconnected great

mental steeple
#

Lmao

whole bear
#

lol

old ember
#

unplayable for me atm

coral jolt
#

the game keeps crashing

tawny tide
#

so much slowwwww

exotic maple
#

slow as in slow internet or slow as in slow game?

#

like as in the fps is very low

#

so fps or internet?

tawny tide
#

fps

#

the game

exotic maple
#

turn your graphics down

tawny tide
#

its in the lowest

exotic maple
#

wut...

tawny tide
#

stil slow

#

*still

exotic maple
#

Hmmm

#

then idk

tawny tide
coral jolt
#

the game always crashed -_-

lyric swift
#

Ok so everytime Im on the school's wifi this happens

#

and stays like that for hours

#

then when Im at home (the thing above doesn't happen, but) I lagged so hard that I went off the map , you're lucky I still got a victory royale

twilit monolith
#

I can't put a picture for my profile picture

#

Also wtf lol

#

Why

wintry shoal
marsh wren
#

same

#

it log me out

#

i can't get back in

dense fable
#

We're looking into the server issues right now! Please be patient with us :)

rare snow
#

Yeah My Friend Cant Get In

hollow karma
bronze galleon
#

I dont know if its just me, but on my macbook air with chrome the game doesn't load, I just see a green background after the loading bar disappears

elder vale
#

i couldnt even get to the servers today on pc

pale shoal
#

hello ... so the game just keep loading in 100 %

#

what should i do please

elder vale
#

idk

hollow karma
#

Wait longer, @pale shoal , the 100% is sometimes bugged - try the following:

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

shut zealot
#

@timber stirrup are you on mobile or pc

#

sounds like you have ur own issues not browser related sry bud use the issues with the game fixes listed earlier

dense fable
#

Please keep updated with #announcements ! Currently experiencing issues and working to fix them quickly!

ruby citrus
#

Why is it lagging when i play in mac?

vestal shadow
#

cannot sign in with google it says unkown error uccourred

hollow karma
stuck haven
#

game not working

marsh wren
#

i can't get back on my accont

stuck haven
#

@hollow karma text me pls

astral solar
#

Not getting exp at all

marsh wren
#

hmmm

astral solar
#

i don't get season rewards exp too

devout kelp
#

why my game is very sloww????

hollow karma
#

We're having servers issues that we're fixing right now.

marsh wren
#

but i can't get in my accont.

#

it not

#

they just working on it

cyan moss
tall ruin
rare snow
#

The Sever dont work

hazy mesa
#

the server isnt working

cyan moss
rare snow
#

Yeah

hazy mesa
#

@spring fableary zombs

exotic heath
dense fable
fathom condor
#

its fixed now

rare snow
#

What

dense fable
marsh wren
#

it have been playing zombs royale 4 a long time and i can't get back on my accont šŸ’¢

#

i did sign in

dense fable
#

Servers are coming back up now. Please keep trying to log in.

tall ruin
#

ok

marsh wren
#

ok

fathom agate
#

Why my team were marked as white on minimap while I was playing 50v50?

marsh wren
#

yah

cyan moss
fathom agate
#

I could not distinguish a teammate and the enemy.

stuck haven
#

it's backon

#

back on

twilit gyro
#

bacon

fathom condor
#

its just back on. just give it some time

#

dont cry

cyan moss
#

ok

marsh wren
#

yeah they are trying there best

kindred heath
#

we are not crying @fathom condor

marsh wren
#

true

kindred heath
#

we are happy

marsh wren
#

some of us

kindred heath
#

biggest emoji for us

#

šŸ˜‚

#

@marsh wren

marsh wren
#

yes

kindred heath
#

for us

marsh wren
#

oh ok

kindred heath
#

biggest emoji

marsh wren
#

ik @kindred heath

rain cobalt
#

Hey guys i have a problem

marsh wren
#

what the problem then

old ember
#

@hollow karma PLEASE DO THIS: if opponent knocked a and leave game, he drop guns etc. And you get kill

marsh wren
hollow karma
#

@old ember if anyone leaves the game they drop their items and ammo, as for getting kill credit it may be bugged, we'll look further into it.

wooden olive
#

bug, when you play solo, but you get telepoted to team (when teleported in lobby)

marsh wren
#

i try sign back in but it did not work 😄 😿

snow kestrel
#

I can't join a game

marsh wren
snow kestrel
#

okay

marsh wren
#

they tell you they fixed it

snow kestrel
#

ahh but when is it going to be fixed

marsh wren
#

hmmm

snow kestrel
#

cause its not working right now

marsh wren
#

have you restarting the game

snow kestrel
#

yes

#

im playing on my mac online

#

not on mobile

#

just so you know

marsh wren
#

what about go on a new tab

snow kestrel
#

same it just says loading starting engine

#

when i try to play in a game

marsh wren
#

it does not work i see well try leaving 4 a few mins

snow kestrel
#

already tried

marsh wren
#

best if you try a new mode

#

@snow kestrel

snow kestrel
#

a new mode ???

marsh wren
#

no

#

like duos or solo

#

i mean

snow kestrel
#

I cant click on them

#

it won't start anyways

marsh wren
#

hmmmm i not sure

onyx marsh
#

every time i try to play it brings me back to lobby

marsh wren
#

i rlly want accont back!

hollow karma
#

What are you trying to sign in with FB or Google?

#

@marsh wren

marsh wren
#

google @hollow karma

hollow karma
#

What browser? Try Firefox or Chrome in private browsing/incognito mode and see if you still cannot log in

marsh wren
#

i got a acer @hollow karma

hollow karma
#

I don't know what Acer browser is, use Chrome or Firefox..

marsh wren
#

ok

bright ridge
#

always crashes i tried resetting my pc and closing chrome the wifi everything

#

nothing is working

#

@dense fable

old ember
#

nl iemand

faint onyx
#

I cannot add more friends

#

What I can do

#

Help

pale patrol
#

How many do you have?

delicate sand
#

Not sure what happened there

#

Was in a fire fight killed the guy

#

and it said I had 0 health and 0 shield

wide dawn
#

still can not get into a solo match do not know why

carmine surge
#

how to fix lag

delicate sand
#

Change your graphics from highest to loewst

#

lowest*

coarse cedar
#

Why do i get like 4 xp

old ember
#

Is anyone else losing their costume after a game? Because after a game I lose the costume Im wearing and i don't see the next tier or level up time.

#

I put this on android too by the way.

blissful burrow
#

Can u guys help me

sick prairie
#

Is it just me, or are the servers really laggy?

blissful burrow
#

Uhhhh

#

I need help

#

can anyone help me

old ember
#

Yo

#

One second

#

I need you to send a screenshot of what you're doing.

#

@blissful burrow

blissful burrow
old ember
#

If you don't know how, download Gyazo.

#

Ok, tell him to add you through mobile.

blissful burrow
#

thats the problem

old ember
#

(One of the reasons you might not be able to add him right now is because the servers are still recovering.)

hazy wasp
#

I cant get in the game

blissful burrow
#

oh probobly why

opal jay
inland lion
#

yeah cant get in game either

opal jay
#

wait

#

its working now

#

im in

hazy wasp
#

oh yea me too

old ember
#

Yep

#

Servers are currently recovering.

#

@blissful burrow Have your mobile friend add you.

blissful burrow
#

ok

#

Uhhh

#

Dat boi

#

Its not working

heavy stirrup
#

game ain't workin

hazy mesa
#

game isnt working

#

what has happened

old ember
#

The game is being fixed right now.

hollow karma
#

The game is being fixed right now.

#

Bigger?

hazy mesa
#

it happened

#

twice

#

today

old ember
#

game will not load

hollow karma
bright robin
#

You guys are the best! Super responsive to issues. Thanks for all the great work on this amazing game. I am not receiving exp. in game right now. It is also displaying the wrong level progress (ie none when I am level 70)

stray thunder
#

does anyone want to play some zombs?

misty prairie
hollow karma
#

@bright robin looking into it, likely related to recent server issues - is it happening multiple games?

bright robin
#

it happened in a couple but it seems ok now. @hollow karma

hollow karma
#

Thanks for reporting @bright robin

old ember
#

but thank u

#

50vs50 is broken, it shows up as a solo game. Some people you can kill, some you cant.

#

its just white dots in some games

#

some it works

#

idk

regal crescent
#

its not letting me join a game

hollow karma
#

You probably got quickly queued into solo while queuing for 50v50, minor bug @old ember

#

What server @regal crescent

regal crescent
#

im on solo its not letting me join a gmae

#

game*

old ember
#

No, I was in a 50vs50, it was working just fine, then my teammates, I didn't know if they were (i figured out by shooting them and saw they took no damage) even chatted in game saying " do you get those white dots too?" "I think it is broken". At the moment I dont have a screenshot but If I see this bug again I will screenshot it.

warm cairn
#

i have lags all the time...

regal crescent
#

thats normal

#

put your ghraphics low

#

Graphics

full plinth
#

This

#

Both are selected.

still lichen
#

Resyart the app/website

#

Restart

regal crescent
#

now its working lol

#

now its not working

old ember
#

@regal crescent Servers are a bit confusing right now, just try checking who's the leader in your party.

regal crescent
#

ok

sleek violet
#

the game just stopped

primal orbit
#

my problem is why you dont add the store on pc

regal crescent
#

true lol

hollow karma
#

We need cosmetics to help grow mobile first, once things stabilize we will release for web as well.

warm cairn
#

im lagging all the time and its not because my pc is bad, im walking through walls all the time and everything is laggy. idk what to do...

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

hollow karma
#

Try those things ⬆

warm cairn
#

did all of those..

old ember
#

when you or someone you are watching, kill an guy with a mini gun shooting, the sound of the mini gun shoot bug, and gets infinite an louder.

hollow karma
#

You didn't because that last line "If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM)."

#

Yes the minigun sound persisting needs a fix, thanks for reporting it again

stray beacon
#

The medkit was glitching in the wall

old ember
#

lol

unreal lake
#

oof

old ember
#

unique brazilian here ;-;

sleek violet
#

nope

#

your not alone!

old ember
#

oh

stable relic
#

who wants to play a game of squads

serene island
#

yuppy

winter stag
#

Me!

#

Welp

#

I perfer duo

#

Anyone wanna do duo join duo 4

silver ravine
#

my game keeps freezing, is there something I can do to fix?

hollow karma
old ember
#

The game keeps crashing and freezing and I just move off into the distance

silver ravine
#

thanks I will try this

spiral aurora
#

welp, looks like the game isn't working anymore on google chrome, at least for me.

#

It loads up to this.

#

Works fine on firefox though.

full snow
#

same with me

simple stratus
#

It mever worked for me on chrome for mac

fleet ocean
#

too laggy

#

add middle east server

plain spear
#

Can we get a fix for the weapon kills not counting? I killed 4 people with grenades and only 1 counted. Hard to complete quests when stuff isn't working. 😦

serene island
#

@plain spear u rpobably knocked them out and they survived

#

the kill count works perfecty and no one has reported anything and i myself had have 0 problems

grizzled siren
#

Ummmm

#

It doesnt show my friend code on PC.

hollow karma
#

Relog on your account

coral jolt
#

sela why the game keeps crashing

hollow karma
coral jolt
#

i already tried that

hollow karma
#

Mmm, not much else you can do is it just freezing?

coral jolt
#

i needed to refresh so I can play again

hollow karma
#

Yea, we're working on a patch for that - even myself and @strange spear have the same issue

coral jolt
#

oh okay

hollow karma
#

I feel your pain :[

strange spear
#

Zwei

coral jolt
#

😦

raven meadow
#

hi

coral jolt
#

hello

hollow karma
old ember
old ember
#

The lag was fixed?

ripe furnace
#

when you look at the leader bords it says "It may take a few hours to show your recent games, Requires 5 rounds minimum for kills per round." do you guys mean Four? just asking. @hollow karma @balmy flower @lavish folio

#

if not i dont get it could you pls reword it better for me?

hardy talon
#

Randomly freezing on Pc

#

;w;

coral jolt
#

sad

hardy talon
#

ik it is

coral jolt
#

i am having the same issue but they are already working on it

hardy talon
#

HELP i have a perm glitch where one of my weapons in my inventory is always glitched out of the invetroy box

coarse canyon
#

got aids

#

please send help

#

my ipad pro doesnt support the gaming pencil i brought

#

please use apple pen to fulliest

fair kiln
#

Slow Loading

drowsy charm
#

Ads on the home screen don't go away even when I'm in a game

worldly dust
solar wharf
#

Please, don't put so difficult missions, they're insane, each day they get even more difficult wtf

restive temple
#

i can`t join an game

#

please fix it

marsh wren
#

plz i need my accont back i try sign in but it does not work 😭

stark steppe
#

whenever i play the next game i play it doesnt load

#

PLZ Fix That

vernal oxide
#

this is a broken building and that sniper is me yet i cant see myself and other people coundnt see me either

#

its also really laggy can you add oceanic servers

#

like we got 2 US servers

flat belfry
#

Then use asia server.

old ember
#

I my android app is stuck on loading

craggy scroll
pure matrix
#

on my mac it loads to the starting page but evrytime i press play it says it has no connection no matter what

strange spear
pure matrix
#

k

#

it did not work

#

it did not even ge to the staarting page...

strange spear
#

Hmm

#

Im not quite sure how to help you here

#

How old is your mac model?

pure matrix
#

i duno it is a pro

#

probally 5 years ld at most

#

no ten at most

#

lol

#

actually likw 6 years old

#

ye 6

strange spear
#

Hmm

old ember
#

ghmmm

#

rejoin my room @strange spear

#

@copper drum noob @bitter belfry noob

pure matrix
#

i can play on my school chromebook do...

strange spear
#

This is the report a problem channel @old ember

pure matrix
#

i dont get it

old ember
#

oof

#

ok

pure matrix
#

i have to use track pad....

#

but i still get winz

old ember
#

sometime it happens i lagg like when i try picking up gun it makes me GO AWAY

pure matrix
#

so old mac acant work but school chromebook work?

strange spear
#

Well. I dont know

old ember
#

beacause ur an dog thats normal

#

lol

#

leme change ma nickname

strange spear
#

What would you like it changed too?

old ember
#

can you finally fix the bug that makes u not able to walk through destructed building that u just destroyed and ur touching it sametime it affect me gameplay

#

if ur infront of a destrucitve building and u shoot it theres an invisible wall but if u walk away and theres nothing

rugged phoenix
#

6 grenades kills is impossible dont like that mission

#

put at least 6 kills RPG

dull copper
#

xD

worldly pier
#

yo, my mozilla updated and I have lags now 😢

plain spear
#

-grenade kills aren't impossible, just difficult. Finding grenades is the hardest part

elder vale
#

sometimes

old ember
#

no u

#

Kaka

foggy heart
#

i cant play zombs now no!!!!!!

blazing coral
#

I'm not sure but I think if you use helmet skins on pc you can frooze the game. Ppl with same problem?

coral jolt
#

i am not crashing anymore šŸ˜„

#

aw the game crashed

eager mural
#

EU really laggy atm

#

still laggy, even more than before

#

😦

hardy talon
#

maybe its user error

eager mural
#

my friend is laggy too, we're not on the same internet provider nor the same network

devout kelp
#

i can't add friend i click accept but it says you have no friends ???

kindred heath
#

Game keep freezing
i hate it it ruins the game

#

im mad about it

#

happens alot

coral jolt
#

how

kindred heath
#

still not working

#

am i right kacky?

coral jolt
#

i already tried that but it keep's crashing

#

sela said they already working for it

worldly dust
#

i like how no one cares i managed to stay alive at 0 health and 0 shield

#

in before its a known bug and they already working on it

hollow karma
#

First off Spotify is best, secondly yes the freezing issue has not been fixed - we've added some quick fixes that's help some players, but obviously not everyone. Unfortunately we simply haven't had the time to fix this issue as it only effects a small % of our users and isn't as high priority has other issues.

#

Thirdly I'm not a god at typing and saying what I wanna say so be patient. :]

worldly dust
#

hows the minigun bug going?

kindred heath
#

@hollow karma we are lagging so much
pls fix

hollow karma
#

We will knock these small bugs out of the way as soon as we can, like I've been saying* we're simply swamped with big issues atm especially with how big mobile's gotten and our team is still the same small crew we've had since day 1, which was 2.2 months ago.

kindred heath
#

@hollow karma i cant spray on mobile

old ember
#

IT STOPS

coral jolt
#

tap your character

old ember
#

each time the game finishs my game stop working

sullen depotBOT
#

How do I use my sprays?

For mobile - tap you character twice.
For web/pc - Press the T key.

How do I use my emotes?

For mobile - tap your character.
For web/pc - Press the B key or right click.
old ember
#

it sucks

kindred heath
#

@hollow karma i know but i cant spray

old ember
#

xd

coarse gulch
#

If you're spraying in the spawn area, i don't think it works there @kindred heath

kindred heath
#

@coarse gulch it doesnot work anywhere

coarse gulch
#

oh

little compass
#

I'm having connection problems with the game... when I play it freeze on move and I cannot control the player

coarse gulch
#

sometimes when i have a connection problems it moves on it's own

little compass
#

@coarse gulch oh yes! Me too

hollow karma
#

You cannot spray in the lobby, only in-game

little compass
#

@hollow karma what about me? I want to play the game but I always have connection problems :(

#

anyone can help me plz

hollow karma
#

Have you tried the following:

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

little compass
#

yes already tried...

old ember
#

i try

#

WHEN wer almost finish

#

the game

#

it stops

jaunty chasm
#

Sometimes i got bugged out of the world and walking through walls and lag..

kindred heath
#

@jaunty chasm thats lag

jaunty chasm
#

Ok

#

im pinged ;-;

#

Okno

tall ruin
#

why when everyone in a party is ready, it doesnt get me in game?

coral jolt
#

maybe they set up on other region

#

and you are different

ripe furnace
#

when you look at the leader bords it says "It may take a few hours to show your recent games, Requires 5 rounds minimum for kills per round." do you guys mean Four? just asking. @hollow karma @balmy flower @lavish folio
if not i dont get it could you pls reword it better for me?

bitter belfry
#

why does it load so slowly

hollow karma
#

What rewording do you need... Leaderboard may take up to a few hours to update your recent games... for you to show up on kills per round - 5 rounds played is the minimum...

#

@ripe furnace

lofty fable
#

It says it's 50 v 50, and everyone I see either has blue or orange, but both of them can kill me

old yarrow
#

yes i have a problem

#

game doesnt load when i log into any of my accounts

#

but when i log out

#

it works fine

long ice
#

I am not working

#

it keeps glitchiing

#

I glitched out of the map

viscid abyss
#

??? i just killed someone no bullets went near me and i died it just said Eliminated with no name?

ripe furnace
#

@hollow karma "It may take a few hours to show your recent games, Requires 5 rounds minimum for kills per round." there is no on

chilly cradle
#

why to much lag

#

I cannot load in the lobby

#

too

#

and when I can play I die instantly when I get on the plane

solid crescent
#

Ther is a lot of lag

fresh laurel
#

The game keeps freezing

#

:9

fresh laurel
#

please fix it

old ember
#

i can explain it there were alot of teammates in one area and some shooting us

#

and one stopped at 0.000 00 00 00 001 seconds to stop healing me i think and then i didnt lose hp it stayed at 32 and sometiems or oonly when i died there was a revive ui

#

sorry for the spaces in 00 00 spambot

zealous cairn
#

Why does Zombsroyale.io freeze all the time. Its the only program that freeze. I am sure that its not an internet connection problems, because all the other programs worsk as normal. Can you plz fix the problem?

#

Plz answer me @balmy flower or @lavish folio

#

Is it problems with the game, or is it my pc?

#

thumbsdown 😫 😩

buoyant ivy
#

I freeze on public computers but not my private one

eager mural
#

It doesn't unfreeze or get playable i have to restart the game from this point

serene island
#

Happens to a lot of people. It’s cause by skins I think

lucid geyser
#

Major Problem! I can't control my movement. My character only moves left.

slow umbra
#

still happening

lucid geyser
#

Can anyone address my problem?

slow umbra
#

no

lucid geyser
#

My player keeps moving on his own.

#

I can't control him

slow umbra
#

pc or mobile

lucid geyser
#

Pc

#

It's so annoying

#

I'm also a leaderboard player

slow umbra
#

oh

#

wierd mine doesnt move on its own

lucid geyser
#

@plain sky Please help. My character keeps moving left on his own.

slow umbra
maiden forum
#

Some of the servers are lagging

strange spear
#

@lucid geyser does this happen all the time or only on rare occasions

astral plank
#

i got kicked from servers multiple times

sharp cobalt
#

I would assume that someone already would have addressed this already, On mobile players can shoot through walls

old ember
#

On pc, remove ads and add online purchases

tired magnet
#

Really? on mobile is better optimalization than pc please fix for low end PCs!!!! thanks

old ember
#

i have problem but on button play i have loading starting engine pls help

torpid storm
sacred scaffold
#

i clicked "solo" right as i loaded into a 50 vs 50

#

the result..

#

it shows that all the players are enemys but some are teamate

#

s

nova quail
#

mine wanna play toget her

sacred scaffold
#

sure

#

duos

nova quail
#

yh

old ember
#

i have problem but on button play i have loading starting engine pls help

sacred scaffold
#

reinstall your wed browser?

old ember
#

i try

sacred scaffold
#

oh,and tab for map doesnt work in duos

tired magnet
#

Really? on mobile is better optimalization than pc please fix for low end PCs!!!! thanks

old ember
#

I don't hear the sound of the game and i have in max 😩

#

How do u drop weapons

tired magnet
#

Really? on mobile is better optimalization than pc please fix for low end PCs!!!! thanks

old ember
#

But can u drop weapons on mobile

#

Sorry didn’t mean to post that

#

Gg no re

golden minnow
#

yes you can drop on moblie

ripe furnace
#

IM trying to join a game with my friend but it makes him join but i still just sit in the lobby waiting

ripe furnace
#

@balmy flower @lavish folio @hollow karma it wont let me play any game mode i even tried having my friend invite me but it didnt work What do i do?

austere sedge
#

reload

ripe furnace
#

i did i even cleard my cookies

#

stilll nothing

austere sedge
#

ok dam

strange spear
grave eagle
#

fix the invite system

#

sometimes i put a random name and number and it says sent invite when the name belongs to no one

modest folio
#

When I join the team Asian server, it keeps disconnecting from the engine. What's wrong??

shut zealot
#

@grave eagle i think its just the game trying to tell you your bad

#

@modest folio need a little mre info

#

im assuming your playing solo

modest folio
#

@shut zealot when I logon, it connects to a engine and then the 'play' button shows up but it disconnects and keeps trying to reconnect. I tried all the modes, none worked

#

All servers too

shut zealot
#

are you on mobile or pc

modest folio
#

Pc

shut zealot
#

are you suing firefox or chrome

old ember
#

Hello

#

How do u drop your weapon

shut zealot
#

drag and dropo life

old ember
#

But that doesn’t work

modest folio
#

@@shut zealot to I tried safari and chrome none worked

shut zealot
#

safari is a no go u tried chrome really

modest folio
#

Ye

#

Nothing

#

Is it a glitch or a bug or what

old ember
#

@shut zealot but when I drag it, it doesn’t work

modest folio
#

My wifi is fine

shut zealot
#

have you done How to fix Network/Connection Issues:

How to Fix FPS/Frames Issues:

  • Use Chrome or Firefox
  • Make sure your browser is updated
  • Set the Graphics Quality to lowest
  • Do a basic cleanup of your device
  • Turn on hardware acceleration on your browser
  • Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)
modest folio
#

Thanks

shut zealot
#

@old ember are you playing on pc or mobile

old ember
#

Mobile

shut zealot
#

you have to many drop ur guns on mobile

#

manually

old ember
#

?

shut zealot
#

there isnt a button to drop ur guns on mobile

old ember
#

THAT SUCKS

lucid geyser
#

@strange spear it never happened until these last couple days...it happens all the time now.

strange spear
#

the crashing?

shut zealot
#

welcome to m world ez

#

i cant even play solo anymore

lucid geyser
#

I click to move right and it moves right then I click to move down and the right movement continues while moving down

#

Yeah it's unfortunate @shut zealot

strange spear
#

do you sometimes walk through walls?

lucid geyser
#

I can't play any game mode now

austere sedge
#

@strange spear tier?

lucid geyser
#

No

#

I'm like level 30 or so

#

Tier 10 or so

strange spear
#

so you can still shoot in this state right ez?

shut zealot
#

nvm ur issue is alot worse then mine

old ember
#

It lets me play any game mode

lucid geyser
#

Well I can't move to a close crate to pick up anything

#

My movement is basically broken

#

Have no control over it

strange spear
#

because the way you describe it sounds like you are disconnecting from the servers

shut zealot
#

are u playing on mobile or pc ez

lucid geyser
#

It happens before the plane also

#

Pc

#

I'm not used to mobile

shut zealot
#

have you tried reseting after every game

lucid geyser
#

Refreshing yeah

#

Both game and computer

shut zealot
#

you dont have to do computer but hmm

lucid geyser
#

Guess I can't play anymore

#

+(

#

😦

#

Nice

shut zealot
#

maybe later tonight gonna go see deadpool in like 2 hrs

old ember
#

since today i have a bug on some games, there's no UI in-game

#

on PC

#

How do u put text in your name in a party on Zombs Royale

shut zealot
#

press enter

jagged moon
bright robin
#

I am not sure how exp. is calculated (how is it calculated??) but this seems wrong.

quick cloud
maiden forum
#

It's large sometimes

#

Laggy

old ember
#

is there a way to drop a wepon and not drag it on computer

strange spear
#

not currrently

old ember
#

k

nocturne hinge
#

There’s a problem where the game keeps freezing and I have to refresh the page but I get nothing for doing that

late badge
#

So like, I lost like 5000 coins switching from PC to iOS?

old ember
#

coins have been replaced with z coins

late badge
#

Oh, thanks.

#

They could have at least transfered the coins. :/

old ember
#

same i lost 1000 @late badge

late badge
#

i take back my comment

#

1000 is the same as 100 zcoins

old ember
#

oh

quick warren
#

I have lag why do I lag so much

old ember
old ember
#

Is anyone on

#

I need help

old ember
#

I crashed on my best pc...

#

I never crash...

#

thats a huge problem considering I can run 200 fps in most fps shooters

nocturne hinge
#

I keep freezing once again

worldly bloom
#

The servers are not stable

nocturne hinge
#

Oh

worldly bloom
#

Sometimes its smooth

#

Sometimes its laggy

nocturne hinge
#

Oof.

serene island
#

i freeze every round.... :c

exotic dagger
#

I thought we were able to place blocks. Are we allowed to place blocks on mobile ZombsRoyale?

fleet wind
#

Press "F" to pay respects to [GS]Finefit

old ember
#

F

#

Lol

exotic dagger
#

?

old ember
#

OOF

exotic dagger
#

OOOOFF

old ember
#

I like the roblox death sound

exotic dagger
#

Ik

#

So do i

old ember
#

Ya l

past trench
#

@old ember That goes in Looking for Group, Not Report-a-problem

old ember
#

@past trench nice pfp You play wolfeinstein alot? or just google it.