#report-a-problem

1 messages · Page 32 of 1

earnest anvil
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It also said in the GameCenter app that I was signed in to Zombsroyale but in the actual app it said I wasn't, then it exited before loading the main screen. (This was after I tried signing into Google acc.)

hollow karma
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You may need to update your iOS, have you also tried completely restarting the app?

earnest anvil
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How do I restart it?

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I have an iPad mini iOS 9.3.5

hollow karma
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Double tap the home button and swipe up on the app to close it

earnest anvil
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Oh, yeah I did that

hollow karma
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You may need to update your iOS, but it should work* with 9+

earnest anvil
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I'm going to restart my iPad, brb

hollow karma
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Okay gl!

kindred heath
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@hollow karma i have clones zombsroyale make clones

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im solo then this happens

hollow karma
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Try leaving your current party with the X

kindred heath
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ok

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@hollow karma still like that

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its reloading so much i can click solo

earnest anvil
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@hollow karma I restarted my device and it no longer exits the app. I will see if the login will work now..

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Ok, both my google account and Game Center are connected to the app. But Game Center says it failed to sign in. And Google is doing the same thing @hollow karma

hollow karma
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Hmm we'll look into it further as soon as we can, thanks for the report.

earnest anvil
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Yeah, I think the problem is on the game's side because it works fine signing in with Google to other games. Thanks Sela for the help

inland ore
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i had 3800 coins, it got converted and i have 389 z coins now

uneven dragon
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What if I have 5 coins? Will it count as 1 or none?

inland ore
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ok

zenith widget
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My game keeps crash on mobile

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I can’t join in the game 😭

earnest anvil
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It crashing aswell again @hollow karma

zenith widget
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@hollow karma help us

earnest anvil
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I'm sad I want to get cosmetics

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It won't let me play solos or any thing now

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@hollow karma

plain sky
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How old are your devices

earnest anvil
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iPad mini 1

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iOS 9.3.5

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It should work

plain sky
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Uh

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thats probably too old man

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...thats 6 years old

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and ur on a 2 year old os

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sry :/

zenith widget
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Mine too

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I can’t join

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iOS 11

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@plain sky

earnest anvil
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So it isn't compatible or what...

plain sky
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ok we are fixing an issue on joining

zenith widget
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Help

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Thx

earnest anvil
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So it might maybe possibly work for me yang once it's fixed?

zenith widget
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Oof, goddd

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I guess

plain sky
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Maybe

earnest anvil
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Sela said it should work

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Hmm..

zenith widget
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3 hours ago is fine, but an hours before now, it’s start crashing

earnest anvil
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Yang, are you guys fixing the thing where you can't login?

zenith widget
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Nani?! XD

old ember
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why cant i join a game on mobile?

uneven dragon
old ember
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same

zenith widget
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@old ember now Mobile cant

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Mobile server crashed

uneven dragon
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Oh

old ember
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ok

zenith widget
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The devs is working on

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I can’t played for 4 hours

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XD

craggy scroll
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my problem is that im automaticaly deafened

zenith widget
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Just now the server is okay for a while and then now it crashes again @plain sky

elder minnow
lofty torrent
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some games crash. some players are invisible

old ember
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u cant really shoot on mobile plus that u auto pick stuff up is super broken.

zenith widget
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U can aim in mobile

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Easily

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U just need to get the hang of it

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And auto is broken confirm

slate mango
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when i use chrome, when the game finishes loading, it just shows a blank grid

glass wave
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why can you punch someone trough the wall?

craggy scroll
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the vc still makes me deafened fgs

old ember
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make so the game instead of having a broken shoot button make so it its normal.

lofty fable
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@slate mango You're probably using an underpowered computer

uneven dragon
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Tap and long press to shoot, swipe to aim

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On the same joystick

modest schooner
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My screen keeps freezing :(

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@old ember

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in middle of game

toxic pike
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what is the http?

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not that

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it say us the http.

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but am us the http

smoky gyro
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My friend code is not showing up

split nova
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for some reason on mobile i cant turn myy phone around to play

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i know it isnt a big issue but u know...

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first world problems am i right

round sorrel
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.

craggy scroll
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`

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(╯°□°)╯︵ ┻━┻

uneven dragon
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MOBILE LAG

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RAGE

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😭😭

serene island
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Yea me too itbmakee me flip my device while playing

viral oxide
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ж

weary cairn
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i survived with 0 hp

old ember
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Faster Loading PLEASEEE

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I have a problem i wanna connect my account Pc to ios but i loged on pc with facebook and on ios u can only gamecenter and google

tall helm
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saying im not using https but i am using it and it wont let me play

drifting jackal
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keeps glitching out of map when trying to move

tall helm
old ember
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go to the link

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and change the page security

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https://

paper topaz
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how do i link mobile to my pc account

old ember
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u log in with the same account as on pc

paper topaz
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i did

old ember
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u bought something?

paper topaz
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i didnt get no cosmetics yet tho

old ember
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but did u buy something?

paper topaz
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no

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theres no cosmetics you can even buy lol

old ember
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then u need to do it

paper topaz
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what?

old ember
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u can buy stuff on mobile

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not pc

paper topaz
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yes

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but it has no use

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the gems and coins have no use on this game yet

old ember
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u buy stuff with mobile and then u got it on pc

paper topaz
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and my coins dont match on mobile and pc either

old ember
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ok

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idk

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ask devs

paper topaz
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im loging in with google

old ember
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yeah that is what i did

paper topaz
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im doing it on ios

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how do i contact devs

old ember
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"Where did my coins go? Why do I have less than I used to?"

Coins have converted into Z-Coins, which is the new currency. Z-Coins are worth 10 times more then coins. 
Meaning 5000 Coins would turn into 500 Z-Coins, you did not lose any coins.
paper topaz
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coolbot

old ember
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?

paper topaz
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why does it not show epic zombs on the right

old ember
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cause I'm invis 😛

paper topaz
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😮

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do you know if ios doesnt work with linking yet

old ember
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Not sure, sorry. /shrug

paper topaz
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its not even on anroid right

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fixed

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omg ez itens

tired magnet
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hello I have intel hd graphic and have lags please optimalize for low ends

native barn
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Hi, why always so mutch time for load the game?

lunar basin
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Squads or duos on mobile wont work

dense fable
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Working on it! :)

old ember
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the shoot button is broken on mobile

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no ?

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The biggest problem is lag

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sometimes it lags sometimes not :/

sharp scarab
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@old ember put the grafics lowest

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it works

old ember
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its

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still lagin littebit

sharp scarab
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wat dont WORKS?

dense fable
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We are working on servers. Please be patient with us :)

old ember
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okay i mean just when im walking it lags me littebit back

sharp scarab
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oh ok

neat brook
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iOS app: When trying to join a Squad game, it stays on matchmaking screen and this message appears: "Unable to connect to server on HTTPS, please try using the HTTP version instead."

lunar basin
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Enit

twilit gyro
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tried to move the uzi onto slot 2, game stopped responding to my input(other people were rendered as usual, i saw myself die, unable to do anything other than spin)

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also my emote setup and player name keep resetting. so much for linking my google account

severe jolt
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¯_(ツ)_/¯

hollow karma
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@twilit gyro unknown issue, if you swap weapons too fast or lose connection during the process you will be unable to do anything - reload to fix. As for the resetting try logging in and out, we are fixing server issues atm

unborn folio
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I do not think any of the new cosmetics :c

hollow karma
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?

plain sky
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my iOS doesn’t work

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Just says matchmaking

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Or use https

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For hours

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I rly want to play pls

hollow karma
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We are working hard to fix that issue @plain sky, thanks for volunteering!

plain sky
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Working hard

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What were u doing past 6 days

hollow karma
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AFK.

plain sky
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How is it not working at all

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U had one job

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Didn’t u?

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Make sure servers work?

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One job

eager mural
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not sure if reported yet but i had to restart my game to see my friend code after choosing a name

plain sky
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Did I drag u away for other tasks? @hollow karma

unborn folio
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Porque no me aparecen los nuevos cosmeticos!!?

haughty mortar
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how do you win coins

unborn folio
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Because I do not see the new cosmetics!

haughty mortar
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@unborn folio not added yet

unborn folio
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@haughty mortar If other people are posting photos with their new hats and so on?

hollow karma
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Earning coins have been reworked completely, currently for web you can only obtain them through quests and leveling up. We will add season rewards, opt-in ad rewards, more quests, and more.

unborn folio
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@hollow karma Still no new cosmetics on pc?

twilit gyro
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don't you think i am a bit far? and also shouldn't see through walls?

hollow karma
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@twilit gyro it's a bug related to rendering distance, rarely happens, we will fix these smaller issues when we can. Thanks for the report

unborn folio
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@hollow karma Thanks!

twilit gyro
hollow karma
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Wrong channel, but shadow effects will hurt game performance even more - our game already doesn't run well on lower spec hardware

versed osprey
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Thats true yeah

torn trench
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yo edition

green oar
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when you go to the outfits-gloves, there are a few gloves you have to get through social networks. if you click the button to get to like facebook and then return to the page, you have the gloves without even following your facebook

haughty mortar
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yeah

ionic zodiac
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@XXXKakelkip BramK#1187 shhhhhhhhh

tropic sonnet
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i didnt get the free loot box...

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i have it in ipad but it didnt give me it

old ember
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Deagle shots can go throught corner walls

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through

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sometimes

small socket
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I used to have over 5k coins and now that the coins converted I only have 448

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what

fathom stream
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@small socket proof?

small socket
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I don't have any because who tf is just taking pictures of the main screen

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Lucy do you have any of yours?

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see how stupid that sounds

fathom stream
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@small socket I do

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:3

small socket
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do you have any advice of what i should do??

old ember
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yeah same for me 6800 became 681

stiff remnant
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the game keeps lagging like crazy

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my reload time goes negative

fathom stream
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wifi problem

stiff remnant
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ook

small socket
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lucy what is your position on the discord

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like are you a mod or helper

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@fathom stream

fathom stream
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@small socket Helper I would say 🤔

surreal sedge
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no

small socket
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then can you help mee..

surreal sedge
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rare zombie

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Kappa

lunar basin
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Haven’t got my cosmetic box yet

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Anyone got it

lost swift
small socket
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dont kys

hollow karma
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Coins were converted to Z-Coins at a ratio of 10:1, there was 0 hiccup or issues during* the process. If you believe you have lost value in your coins you are wrong. If you would like us to give you back your original coins just PM us your email and we will give you back your old coins that you cannot spend on anything ever.

desert stratus
small socket
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...

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oh i see my fault

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its 10 regular is 1 new coin

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i thought it was 1 regular was 10 new coin

stiff coyote
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I signed up and didn't get any free loot on mobile

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anyone know a way to get it?

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I was really excited for it

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I think I signed up with all my accounts

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is there a place to find it?

drifting hearth
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@hollow karma I had 2K coins... now I have 300. PLZ FIX ): I was so happy to spend them but they are gone...

stiff coyote
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it's a 1:10 ratio

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i had 5k

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now i have 500

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it's fine

drifting hearth
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Oh

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Well why cant I buy skins?

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It says there are now skins

stiff coyote
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It's on mobile only atm

drifting hearth
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-_-

toxic garden
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has anyone tried mobile on an ipad mini

stiff coyote
drifting hearth
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They couldnt have released at least 1 new think on PC?!

toxic garden
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cause the joystick type thing is visualy in the right spot but is actually off to the side

dry flume
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Says I’m level 29 but there it says I’m level 1

drifting hearth
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Probably just a graphical glitch.

stiff coyote
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Sela daddy where do i find the cosemtic box?

hollow karma
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@drifting hearth friend list was released yesterday...

drifting hearth
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Oh yea, my friend code keeps vanishing.

stiff coyote
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don't want to @ you so you don't get the notif

hollow karma
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@stiff coyote play a game, you should see a free box when you get back to the main menu

stiff coyote
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okay

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does it have to be a win?

hollow karma
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We're working on getting it pop up right away instead

stiff coyote
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Also, thanks for the help!

hollow karma
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It should've been like that, but something went wrong

drifting hearth
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So on PC can I get a box?

dry flume
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Not yet

hollow karma
stiff coyote
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@hollow karma did I misunderstand the picture?

hollow karma
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I didn't spend all that time writing it for you to constantly ask me questions that answered on there.

stiff coyote
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are we guranteed to get these

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or is it a chance

drifting hearth
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I waited all day for nothing. Dang it. I misunderstood it.

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Its coming in LOVE days!

old ember
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i didnt get the box

hollow karma
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Yes you should've gotten one for free, hmlmm

stiff coyote
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One or all?

old ember
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i didnt

stiff remnant
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So I misplaced my iPod but i still want to get the cosmetics pack. Do you know if there's any way for me to get it still?

old ember
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i really want a glider

stiff coyote
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Because I thought you got everything below on that pic for free

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I was wrong

hollow karma
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We're looking into it further, you should've gotten one right away where it says "100 Z-coins" it should either not say anything at all or "Free"

stiff coyote
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I apologize for wasting your time

old ember
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when can we buy stuff and earn Z-coins on pc?

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i only got 27 😦

dry flume
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I’m pretty sure it still said 100 coins for me after I played (and won) a game

hollow karma
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The cosmetics underneath are just a few things that are in the box, we should've cleared that up a bit more but it's not easy fitting every single little info in that little splash

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When cosmetics come to PC you will be able to earn coins in similar ways as you do on iOS now

old ember
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Cool

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Wait... you're a dev !

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i want a bat glider

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It's a honor to meet you

hollow karma
old ember
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but there is no quests

hollow karma
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Guys please read #❤update-log❤, I shouldn't have to answer questions that are already answered

old ember
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or season rewards

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Respect devs !

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Devs are gods

hollow karma
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Yes.. YOU WILL obviously it's not out right now...

old ember
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lmao that guy is weird

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Coming soon, why don't I see it ?

prime galleon
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Hey I just downloaded the iOS game and ever time I try to play it crashes when it says loading and before that I couldn't log onto my google account because after I clicked logon with google something messed up

old ember
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I revived one team mate and i tried to revive the second teammate but it didnt work

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😦

stiff coyote
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Let him die, with all the other mortals.

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I meant...

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PC or mobile?

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Because if mobile just let is pass, I've noticed some huge issues on mobile

lime cobalt
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-There is lot of sound bugs you can make with shield pots and bandages

celest reef
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there is ony one scren rotation on mobile and it is not good

stiff coyote
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Yes it's so annoying

dry flume
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Yeah that’s annoying me a ton

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I hope it gets fixed soon

old ember
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sound bugged it keep repeated and in this image my mate had wrong health on left side

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sound keep repeated ( weapon ) till my mate was revived

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so u die in barrier?

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omg

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ur name

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:-:

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cant use my spray! 😦

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Lol

heavy dirge
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i had about 10k zcoins before and now ima t 1 k

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i know this happens usually

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but its been after 3 refreshes and i still donnt have my coins

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i wouldnt be lvl 27 with 1k coins

lime cobalt
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Bugs:
-You can use med kit or shield while you reviving the teammate
-There is lot of sound bugs you can make with shield pots and bandages
-Sometimes you can see planes or players in the background when you are in main screen
-Sometimes you can see gas is moving now before game starts (in lobby)

dry flume
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Dear Everyone about to put a problem:
-Coins are now Zcoins worth 10x more but you have 10x less
-Servers are cross platform #

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-there are still some bugs to be fixed

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-you may have gotten your free cosmetic box and not realized it

heavy dirge
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oh

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sorry dude

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mb

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will read next time

versed osprey
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Why am I stuck on loading screen when I have installed iOS?

split nova
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i downloaded the mobile version but i didnt get the free cosmetics. my name is botman#2917 on mobile

versed osprey
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You need to open the cosmetics you dont get them automatically

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Why am I stuck on loading screen when I have installed iOS?

split nova
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how?

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how do i open them

hearty folio
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FIX LAG

split nova
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the present? @versed osprey

versed osprey
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oh wrong thing sorry

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did you get them before?

split nova
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no

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i havent got the free cosmetics

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ill delete the game and re-install

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see if that helps

versed osprey
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i think I will do that too

lunar basin
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Friend requests on mobile don’t show up or work

old ember
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On mobile on my iPad 2017, I can only play if I rotate my iPad so the home button is on the left

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So basically playing upside down

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I would appreciate you guys fixing it if it’s possible 😉

hollow karma
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@split nova you should get 100 z-coins your first game, you can spend that on a box

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@old ember we will fix this issue when we can, for some reason ipads don't like us- also the dog in your pfp doesn't look that wet

neon jay
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i’m picking everything up automatically on ios, what’s up with that?

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i keep picking everything up as if they were bullets until my inventory fills up, only then the game lets me pick things.

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this also makes dropping things impossible, as i pick them back up instantly

old ember
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@hollow karma thanks!

deft lava
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when you try switching guns/loot while walking(in any direction) it doesnt stop walking untill you change the gun/loot

violet flower
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Anyone know why I can't switch my Google account while logging in?

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I've already tried clearing cache and cookies

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It just doesn't give me the option to select another Google account. It auto logs me in.

old ember
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My account completely reset in coins.

brazen leaf
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same

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I HAD 30,000 coins

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smh

violet flower
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Nvm fixed it

mental kiln
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omg

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this is going to turn into a buyer game

barren nebula
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@everyone do i suppose to block pop ups?

desert stratus
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It was divided by 10

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@dense fable

old ember
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how i can chat

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ingame?

desert stratus
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Pc

old ember
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YES

desert stratus
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Just press "enter"

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Type the message

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Press "enter" again

old ember
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OK THX

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german anyone?

mental kiln
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devs... the missions give 100 Zcoins, wouldnt that be worth 10x more than the old prize?

minor marsh
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I'm not sure if this is answered in announcements, but I had 8580 coins but now I have 858, us that a problem or just the update?

misty prairie
#

Coins have converted into Z-Coins, which is the new currency. Z-Coins are worth 10 times more then coins.
Meaning 5000 Coins would turn into 500 Z-Coins, you did not lose any coins.

minor marsh
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OK tks, that's what I thought

misty prairie
#

?

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it helps everyone though

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how do you lose coins?

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its just transferred to z coins

old ember
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i cant copple my google acc

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I got problems

misty prairie
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lol i dont know what to say i didnt make it

old ember
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I lost 2000 now I have 43

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Coins

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Is not fair

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I lost it all

misty prairie
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Coins have converted into Z-Coins, which is the new currency. Z-Coins are worth 10 times more then coins.
Meaning 5000 Coins would turn into 500 Z-Coins, you did not lose any coins.

old ember
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Oh

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rip.

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I miss having a lot of coins

serene island
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Well u still have a lot

hollow karma
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I understand your guys' frustrations, you'll still be able to grind gold. It's not like you lost anything...

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The amount of gold you HAD would've bought you the SAME amount of boxes..

serene island
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Hey sela can we get crystals in game?

hollow karma
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Literally you lost 0 value

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Cosmetics are also optional and don't impact gameplay

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You guys literally didn't lose anything...

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Was the time you spent not fun?

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Are you not going to be able to buy THE SAME AMOUNT of cosmetics?

serene island
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What they are saying is that when u get 100 coins every 3 hour the value of the coins they got over time diminished

hollow karma
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Yes we want everyone NEW to enjoy the game

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How is it fun if you have to GRIND for everything

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You can still grind with our new system

misty prairie
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you lost no value. now everyone can get the same amount from the quests and free 100 coins. so you are always going to be ahead of those people in coins anyways

hollow karma
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Did you guys pay to play our game?

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How much did you contribute into server costs, then why are you guys complaining like you are..

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We have to grow, we improve the game constantly with updates.

serene island
#

Sela how much do servers generally cost?

misty prairie
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there cosmetics guys it doesn't affect how you play

hollow karma
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I'm not going to continue this conversation, you didn't lose anything

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All that grinding you did will get your the SAME amount of reward as you would've gotten

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NEW players will be able to get cosmetics easier than you, yes

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Cosmetics DO NOT effect the game..

pale totem
misty prairie
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lets drop it guys

hollow karma
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You will receive the same amount of boxes that were you going to receive, we're on a new system now that will help new players get into the game

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Would you rather have had us completely reset everything?

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Give me your email account you use to log, in

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Let me reset everything for you

serene island
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Oof

hollow karma
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You're ignoring the fact that ALL THE MONEY you GRINDED FOR and SAVED

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You will GET all of that

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You NEVER LOST

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ANYTHING

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You were grinding to save up money to buy cosmetics

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THAT VALUE

serene island
#

@ionic cedar dude drop it.... its getting chilly

hollow karma
#

HAS NEVER EVER CHANGED

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I honestly don't understand

serene island
#

Sela Chill

hollow karma
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If that's how you feel

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No one ever promised anything

hollow radish
#

how do get head/skin cosmetics?

serene island
#

@hollow radish only available on IOS rn

kind garnet
#

i had seven thousand coins and now it says i have 700 😠

hollow radish
#

darn

hollow karma
#

I'm a dev and I played the game a lot, the 2 of you can ask around

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And I still play it

serene island
#

@kind garnet 7000 coins is 700 zcoins

kind garnet
#

o

hollow karma
#

And I also have metrics that you don't have access to

kind garnet
#

XD

misty prairie
#

drop the argument guys. It doesn't do anything

serene island
#

Yea.

hollow karma
#

I'm also the one who has the power to completely erase everything on your end

serene island
#

Sela don’t do that

hollow karma
#

If you really feel that 3 months you grinded for wasn't worth what you're going to get

#

Let me do that for you

#

End of story

#

They will keep all their stuff, nothing will be done to their accounts - simply banned them off Discord

#

This is why devs never talk to players

serene island
#

Hmmm

hollow karma
serene island
#

Yea it went too far

misty prairie
#

feelsbadman

hollow karma
#

They just couldn't get it through their thick skulls

#

THICC

serene island
#

Lol Sela, get some better quality emojis, that one is pixelated

hollow karma
#

Even worst

serene island
#

permbanned

warm fossil
#

is zombs down right nowÉ

serene island
#

Get the ones that @worthy bison has

#

Nitro dancing

warm fossil
#

nvm

dreamy sleet
#

@hollow karma , Is zombsroyale for android coming out on saturday, or sunday?

#

Just wanted to know because I use a android phone

hollow karma
#

Not sure, we will get it out as fast as we can

dreamy sleet
#

ok thx

kind garnet
#

when do costumes and stuff come out for computer/laptop?

uneven dragon
#

What happened to the email address I signed up in the iOS update pop up a few weeks ago?

hollow karma
#

We're sending out links, but if you just download the game on iOS right now you'll be able to get some boxes fairly fast

#

You also get 100 Z-coins your first game which is enough for 1 box.

old ember
#

How I can’t play the round

#

Is not working

hollow karma
#

What region? @old ember

plain spear
#

Sela, is it possible to add a login for the mobile game for Facebook? I used FB to log in on PC

old ember
#

Is working now

hollow karma
#

We had to disable FB login for now since it has to be 100% working, we couldn't find the issue in time.

#

Woah wait a minute

#

Looks like you gained some during the conversion?

#

🤔

plain spear
#

I love you Sela

#

I dloaded the game on my phone just for the cosmetics but can't login. 😭

hollow karma
#

:[

kind fern
#

The game constantly lags out and I can't do anything.

#

Has happened on multiple occasions now

old ember
#

Same here

plain spear
#

Is it possible to do something about the UI? The item slots? Everytime I try to shoot someone down there I drop my gun. 😦

old ember
serene island
#

There are supposed to be only 2

#

Hmmmm

neon jay
#

me: //legitimate problem

#

//devs answer stupid whining

#

me: oh

#

on mobile, i’m picking things up automatically, making it hard to drop things

#

why is that?

hollow karma
#

We'll fix that, on mobile you currently automatically pick up weapons. If you wanna drop a weapon just swap it with another

#

As for the quests overlapping - we added a 3rd quest, just refresh your game

old ember
#

yeah 3 quests

#

i think 5 is a good number since quests are to easy

sonic magnet
#

Can’t flip my screen in mobile

naive gate
#

i dont think that supposed to happen

#

i could also just go through it

old ember
#

why are you camping

ebon canyon
#

cause he cam

#

can

#

i win games doing this

polar wave
#

@ebon canyon @naive gate Ballers cool

old ember
#

wins arnt hard

#

it depends on how you get the win is how good you arre

#

you could camp if you were a pathetic human being or you can rush if your cool its all about the journy not the destination

#

@naive gate didnt camp becuase he has alot of kills

naive gate
#

oh i didn't camp lol

#

i just wanted to show that it didn't show what it shows when you go inside

#

also the barrier was coming anyways

grave eagle
#

the game is very laggy

#

sometimes i would lose controls, players around me start spining and i move towards a direction, sometimes move out the building and i keep moving until i see no trees or stones, just the grid and then i regain control but im in the storm, already dead, or in some random place

#

please fix

bitter mortar
#

hi

orchid flicker
#

My game won't load after trying a new match. please fix

old ember
#

Im constantly blue screening is this a common issue or just me

#

especially around the last 10 people

#

So when i try to get zombsroyale on my ipod touch, its very old and broken mind you, i cant log in to gmail. It will redirect me to safari and try to go to google, but never actually load. I know its not my firewall, or i assume its not, as i tried it on a hotspot. If anyone has help to offer it is very much appreciated.

#

try making google your defualt browser

#

That doesnt really work on an ipod

#

oh well i have android so idk

#

Yea..

hollow karma
#

Ummm iPod touch seems very outdated, probably won't work.

old ember
#

Yea, i agree. Thanks, i will try on my ipad i guess.

stiff remnant
#

hi help i just logged in to zombsroyale ios and i didnt get the stuff... i was just wondering if it was outdated or if its a glitch or something thanks

hollow karma
#

The pop is currently bugged, we are fixing it. Click on here, you should get some coins every 3 hours*. If you play a game or two you will be awarded 100 gold as well.

serene island
#

@stiff remnant play a game and u can get a free item after the game is over

#

Sela beat me to it :c

stiff remnant
#

no i mean the free cosmetics box

#

ik about the free coins

serene island
#

Play a game yea u will get 100 coins with which u can buy a cosmetic box

#

That’s the ‘free cosmetic box’

#

@stiff remnant

stiff remnant
#

i didnt get that

misty prairie
#

on mobile it cost 100 to get one of those boxes and your first game you get 100 for free

serene island
#

Yea...that’s basically the 100 fire coins lol

#

Free*

misty prairie
#

its a free box

serene island
#

It says a free not free

stiff remnant
#

NO

serene island
#

?

#

Lol

#

Don’t type in caps

stiff remnant
#

it says EXCLUSIVE cosmetics box

#

and i did download today

serene island
#

It is exclusive

#

To everyone

stiff remnant
#

and i didnt get it

serene island
#

😂

stiff remnant
#

WHAT

#

this makes no sense

plush olive
#

i was thinking we would get what was shown...

serene island
#

The 100 free coins allows u to buy the box

stiff remnant
#

yes

plush olive
#

not just a free 100 coin one..

#

kinda lame

stiff remnant
#

yea

serene island
#

Well that’s what the box looks like

#

Oof

stiff remnant
#

thats why im here... xD

serene island
#

Lol yea it’s kindda lame but at least it’s better than nothing

stiff remnant
#

sigh

serene island
#

Don’t worry u get 100 coins for free every 3 hours

#

So 1 cosmetic every 3 hours

stiff remnant
#

i lost my iPod and I had to download it on his phone and he had to delete like 3 apps AND I DONT EVEN GET A "EXCLUSIVE" BOX???

plush olive
#

yay.. so they gave me 3hrs worth of cosmetics of my time...

serene island
#

@stiff remnant ouch

stiff remnant
#

ok ima calm down

hollow karma
#

Technically speaking, only iOS have cosmetic boxes

stiff remnant
#

ye ik

hollow karma
#

So it is EXCLUSIVE

#

I didn't make that poster

stiff remnant
hollow karma
#

Don't blame me

serene island
#

Wait I’m laughing so hard from ur last message @stiff remnant

#

😂

stiff remnant
#

THE ITEMS

plush olive
#

its still dissapointed and clickbaity...

stiff remnant
#

i thought i would get THOSE

hollow karma
#

The items were meant to just show what's possibly in the box

serene island
#

LOL when in doubt blame Yang

stiff remnant
#

oh

#

COME ON

hollow karma
#

The wording on the poster... I MEAN

desert stratus
#

Blame the Fish

hollow karma
#

I didn't make the poster, okay bye!

stiff remnant
#

ive wasted my life... cry

serene island
#

Lol u downloaded an app and it took u 10 seconds

#

That’s not wasting ur life

stiff remnant
#

i lost my iPod and I had to download it on his phone and he had to delete like 3 apps

serene island
#

And yea well u do get those

#

Eventually

stiff remnant
#

welp

#

whatever cry

#

im ded

serene island
stiff remnant
#

bye

serene island
#

Look I’m black panther

stiff remnant
#

lol

#

nice meeting you overmancer

serene island
#

U too

stiff remnant
#

yee

serene island
#

Most important question- how does one change name on IOS version

hollow karma
#

No one can change name atm :[

serene island
#

Ah oki

pale totem
#

I keep dying 8th place because right after i kill thw person his bullet hits me before he dies

serene island
#

That’s not a problem. Please respect the topic of this channel.

fathom locust
#

This isn't a big issue, but there is a reloading glitch with the pump and tactical shotguns. Every time I try to reload them, they keep reloading over and over and the sound gets really annoying. It's been happening for a while

flat belfry
#

Hello?

#

Uh

#

This.

meager oasis
#

😐

#

me and minor are in a superpower server xD

meager oasis
#

lol

#

ik

#

like

#

wot

flat belfry
#

@hollow karma

meager oasis
#

uhhhhhhh

flat belfry
#

nani?

meager oasis
#

0.o

shut zealot
#

have u tried restarting

meager oasis
#

i want to stay in it tho

#

but

#

i wanna see how me and minor got here xD

#

and

shut zealot
#

did you do anything trying to get into it

meager oasis
#

no

flat belfry
#

No

#

We just queued duos and, we got sucked into superpower

meager oasis
#

me and minor just died, then we clicked ready fast and then we ended up here -_-

#

yeah

shut zealot
#

mighta been a bug with requeing to quick but good find

meager oasis
#

yeah

compact crystal
#

I need help

#

Please

meager oasis
#

probably a bug -_-

compact crystal
#

I need help

shut zealot
#

whats up easy

compact crystal
#

In my ipod 5 the game when start in the screen purple the game is crash

#

And go out of the game

#

And i is the first time play

#

What happende

#

PLEASE answer me

shut zealot
#

you might have too old a version of iphone easy

#

try restarting the app

#

i dont think it works for ipod

compact crystal
#

Oh really the info say iOS 7 and up

shut zealot
#

iphone ipad

old ember
#

i play on iphone 6 +

compact crystal
#

Yes yes but say iOS 7 and up on iphone iPad and ipodtouch

#

🤷🏽‍♂️🤷🏽‍♂️🤷🏽‍♂️🤷🏽‍♂️

#

Comon i need this game

#

😔

shut zealot
#

maybe uninstall and reinstall it?

compact crystal
#

Thanks i try it

regal crescent
#

my coins were al gone i had 7,000 coins

shut zealot
#

@regal crescent you should have 700 then

#

Note again: We converted everyone's "Basic coins" to "Z-Coins," 1 Z-coin is equal to 10 Regular coins. So instead of a Cosmetic chest costing 1,000 coins, they now cost 100 Z-coins!

regal crescent
#

WHY

#

Oh ok thxs

opal jay
#

its ok

sullen depotBOT
#

dynoSuccess manny#6370 has been warned

crisp copper
#

Um

#

Exuse me

#

I was going to to into Squad mode

#

till I accidently clicked on Super powermode

#

and it sent me in the server

#

I don't have a pic

#

but I was with this other guy

#

weird

flint warren
#

lol

shut zealot
#

@anime_lover69#5333 this was reported earlier so im sure they will see it and look into

old ember
#

Uh so the ratio is a little wierd. I had 5k - 5.5k coins and this seems a little unfair. I have been playing for a while (Level 21)

#

And you can earn like 100 in a single match

shut zealot
#

@old ember Note again: We converted everyone's "Basic coins" to "Z-Coins," 1 Z-coin is equal to 10 Regular coins. So instead of a Cosmetic chest costing 1,000 coins, they now cost 100 Z-coins!

old ember
#

o

#

ok

static compass
#

When i try to log in it keeps crashing 😕

#

I try to put my email but it keeps crashing

shut zealot
#

are u trying to do it on ios or pc

proper valve
#

i logged into mobile when it came out to get the free cosmetics that it advertised and i didnt get them.

shut zealot
#

@proper valve some people have been having that issue as well

#

@proper valve can try relogging ur email or redownloading the game

azure gulch
#

what is you dident get it and its the next day

#

can you still be given it

coral moon
#

So guys with the new zombs royale app for mobile if you flip your phone/tablet the screen doesn't rotate. I checked to see if rotation lock was on and it wasn't and im pretty sure the gyroscope isn't broken because it works fin with othere apps. pls fix

split nova
#

here are a bunch of bugs that i have found in mobile version (they have probs been mentioned a lot but i just wanted to put them all together)

  1. screen wont flip - it is fixed in one horizontal position
  2. i (and others) didnt get the free cosmetics
  3. some people cannot log in (it just isnt loading)

those are the most common bugs i could find.

coral moon
#

oh yeah shooting in the mobile version is so hard

plush olive
#

@coral moon thats a feature XD

split nova
#

oh and i have deleted and reinstalled the game twice but i still dont have the free cosmentics

fluid oasis
#

keep freezing in the gmae

#

game

old ember
#

Friend code: #8904

uneven dragon
#

Game delay is serious

old ember
#

Yeah

restive nest
#

my game on ios 11 is not working it wont let me play

winged tangle
#

I can't do anything on the app

#

I can't log in

#

I can't even play as a guest

#

It just glitches out to my home screen when ever I start a match

#

But it seems like it works for quite a lot of people too

#

Because I've seen loads of in cosmetics today while I was playing on pc

uneven dragon
#

Can’t play

winged tangle
#

Lol same here

#

But only on ios

#

Works fine on pc

uneven dragon
old ember
winged tangle
#

hmm

#

I guess thats still a problem

old ember
#

servers are terrible today... been playing on windows / Europe

#

cant buy any cosmetics from pc version , i dont have an iphone to buy cosmetics from
@lavish folio

#

lol

#

@old ember cosmetics on pc will be available soon

eternal trench
#

some guy talked about it earlier and yeah I still find the conversion pretty weird. I had around 6000 coins I think, and now the ratio brought it down to 500 ish. After my first win I earn 200. This seems a bit unfair knowing that I was looking forward to being able to immediately buy some of the most expensive stuff in the store when it would come out

dense fable
#

We converted everyone's "Basic coins" to "Z-Coins," 1 Z-coin is equal to 10 Regular coins. So instead of a Cosmetic chest costing 1,000 coins, they now cost 100 Z-coins!

#

WEB/PC WILL HAVE COSMETICS SOON TOO. If you can't wait - download the iOS version, get free cosmetics, then log onto web/pc using the same account and you will be able to use cosmetics on web too!

dark phoenix
#

my game is laoding for like 19 mins

#

and im on iphone

old ember
#

how do i get on phone

versed osprey
#

I got 5 pistol kills yet it says I have 0

#

2 deagle kills 3 revolver kills

lone shore
#

I couldnt log in with my Google account on iOS.

mellow goblet
#

same as Edition

#

but mine says 1

ashen hare
#

i cant click, therefore cant shoot, on the greyed area

dense fable
#

Aren’t you dead?

#

You’re spectating

serene island
#

^

placid anchor
#

Why is it lagging so much on ios and ipad?

serene island
#

What device? @placid anchor

old ember
#

its also lagging on pc like crazy

ashen hare
#

@dense fable that's the reason why i died

#

i can't reproduce the problem though

dense fable
#

Okay

pale patrol
#

@velvet wharf so on PC the game is freezing?

velvet wharf
#

Why cant we can talk in general

#

it took 10secs for me to come here

pale patrol
#

Because this is where you report problems

velvet wharf
#

Yep

#

it was all good before

#

Dev's rlly messed up with the update

pale patrol
#

As soon as it freezes, do you refresh or does it go away eventually

velvet wharf
#

It never goes off

pale patrol
#

I have heard of problems of freezing on mobile, but not really on PC. I'll tell the devs if possible

velvet wharf
#

Hmmm

dark phoenix
#

I signed in and its says loading this may take a few secs so what should i do

#

its taking me like 10mins

dim parcel
#

I've been klled by a no-revive glitch

gritty meteor
#

I have a problem

#

When i installed the IOS app i didin't get any exclusive box

#

):

spice wave
#

An error is that the mobile ios app doesn't allow to connect with facebook account, so I can't get the bonuses

gritty meteor
#

Oh i connect with my Gmail

#

But still no exclusive box

lunar basin
#

@hollow karma it isn’t the free gift we wanted on mobile

#

It’s the cosmetics box when we signed up

#

No one got it

plain sky
#

u get 100 coins when u log in

#

the items in the box are exclusive items

#

that wont be available

#

outside of the period

#

of time

#

after launch

eternal trench
#

@dense fable Yes I get that "We converted everyone's "Basic coins" to "Z-Coins," 1 Z-coin is equal to 10 Regular coins. So instead of a Cosmetic chest costing 1,000 coins, they now cost 100 Z-coins!
WEB/PC WILL HAVE COSMETICS SOON TOO. If you can't wait - download the iOS version, get free cosmetics, then log onto web/pc using the same account and you will be able to use cosmetics on web too!"

#

But if I played 100 hours and then a random guy played 5 games today, we'd have the same amount of coins. That's what I was talking about. It's not about the buying power, but it just looks like I've been wasting my time playing for nothing if we take the pleasure out of the equation.

inland lion
#

i like the fish yang is holding in his profile pic

plain sky
#

You dont play the game for coins

#

You play the game for fun

#

@eternal trench

#

That's all I have to say

#

Cosmetics are optional

lime cobalt
plain sky
#

@balmy flower

#

lol

lime cobalt
#

we played squad before this game it selected to superpower it ended but we joined

plain sky
#

its a bug

#

we will fix it

lime cobalt
#

xdf

eternal trench
#

@plain sky yes I know of course. But it still doesn't change the fact that the conversion could have been done a bit better or am I the only one who thinks so?

plain sky
#

Sure

#

but coins were earned extremely inconsistently

#

basically we gave you random # of coins

#

u can get 20 kills and get 4 coins sometimes

#

and get 1 kill and we give u 40

#

so there is no balance really

#

we appreciate you playing the game of course

#

but i think you just have to look at as

#

youre not competing with everyone

#

u get ur own skins

#

why worry about what other people get

old ember
#

well because if everyone has a ferrari its not that cool anymore - and braggin rights of course

eternal trench
#

I haven't tried the app yet. If there are hundreds of skins and none of them are super expensive than yeah ok who cares

plain sky
#

theres 1000 skins

#

and u dont b uy them

#

directly

#

also if u played 100 hours

#

ur better than people who just started

#

and we will have better rewards for perfomrance soon

#

thru season challenges

#

and dialy missions that are better

eternal trench
#

ok sweet

old ember
#

ok nice - looking forward - but pls fix first the servers - its absolutly unplayable right now... pc on europe

dense fable
#

They’re being worked on right now

plain sky
#

why is it unplayable @old ember

old ember
#

the ping is insane

#

it usually is super smooth on that machine - since today cant play anymore

inland lion
#

for me the servers are fine

austere sedge
#

i am not reseving eny coin at alll

sharp scarab
pale patrol
#

No need to post again, but i'm pretty sure this is a known bug and is being fixed

sharp scarab
#

ok

austere sedge
#

i am not receiving any coin at alll

pale patrol
#

There are a few extra methods on the mobile to get coins right now, but on the PC it is limite

#

*limited.

austere sedge
#

who do u get coins?

#

how@

pale patrol
#

You can get them from daily challenges

#

and winning I think, unless that was removed temporarily

austere sedge
#

do u 50 zcoin for wining?

pale patrol
#

I don't think it is that much.

austere sedge
#

how much?

pale patrol
#

I don't know the exact amount

austere sedge
#

ok np

fast gate
#

my game is stuck at 100% after countless refreshes

versed osprey
#

europe

fast gate
#

yes europe

#

nvm it loaded now

austere sedge
#

now it is craching

sharp scarab
weak anchor
#

O

#

H

#

N

#

O

misty prairie
#

@weak anchor keep this to reporting a problem

grave eagle
old ember
#

Deagle too op please fix

#

how is it to op?

#

Too accurate

#

how are they gonna make it less accurate

#

Just like smg

#

Smg is not accurate

#

Well they could just add a knockback effect

#

When you shoot you get thrown back

#

but it is a pistol

#

But powerful one

wild pond
#

Game is unplayable in US East. Never had a problem before today, but now there's lag when moving and shooting.

#

Can't get more than 1 or 2 shots off before getting killed, every game.

old ember
#

Why cant we do duos and squads

#

@lavish folio

#

@hollow karma

#

and friend codes dont work

#

@balmy flower

sand kayak
old ember
#

have u tried to pick it up?

sand kayak
#

yea it does not do anything it doesnt even say click e to interact

old ember
#

maybe a new item

sand kayak
#

it is just lying there on the floor

#

idk

old ember
#

with bugs

sand kayak
#

maybe a glitch

old ember
#

yeah

sand kayak
#

probably

old ember
#

everytime im playing it crash

fading imp
#

@xZsev#9439 Bruh don’t spam the devs

#

@shell karma No advertising

old ember
#

why is keep crashing

fading imp
#

@shell karma No advertising

#

Change you nickname to PG @old ember

#

Then I will answer your question

old ember
#

ew

#

when i destroy a building and im right infront of it theres an invisible wall but if i step back i can walk throug

#

pls fix

#

when i try to do a spray it will not let me do it and the cicle stays there forever

#

lol

#

hmm

#

what?

#

have u stable internet (i dont mean good maybe ur too far away)

#

nope

#

ok then play next to your router

#

maybe then it will work

#

no on mobile

mental scarab
#

I only get hats

old ember
#

My uncommon tactical shotgun only shot 2 pellets

eternal trench
#

cant log in with facebook?

#

wasup with that

fathom stream
#

@shell karma no advertising

ashen hare
atomic wasp
#

is lagging more than usual after some kind of update, and my internet is relatively good 😢 please,invest in it

round moon
#

My settings page is really pixelated and the only thing decipherable is "Settings" and "Logout". There are slidey things, but i don't know what they do. Plz help!

old ember
#

maybe your internet is really bad so the graphics got set to really low

#

or your phone is broke

round moon
#

this on pc

atomic wasp
#

nope, it isnt

old ember
#

that isnt pc

#

i have never seen it like that on pc in all the time i have played

round moon
atomic wasp
#

me too

#

not the glitch, never seen part

round moon
#

its always been like this

#

since i started playing a month or so ago

old ember
#

i can join a superpower server but i'm alone

round moon
#

lol

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forever alone 😦

old ember
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😢

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theres no more trees on this server

nimble timber
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whenever im on the game and i try to switch fourth slot with another slot but the item just sits ontop of the 2nd slot and im not sure why

old ember
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screenshot?

nimble timber
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ok

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ill get one now

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nvm it fixed now

drifting hearth
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Lots. Of. Lag

hollow karma
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@drifting hearth What kind of lag?

old ember
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fix this

drifting hearth
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@hollow karma When I move or control, about 15 seconds later it does that. The WHOLE server had that lag. I was in a private call with 10 people on the same server. Somehow. And EVERYONE said the same thing.

hollow karma
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The weapon swap bug is known, we will fix it when we can - we're focusing heavily on fixing lag and releasing major features

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Do you remember which server?

drifting hearth
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America - All i know

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In DUOS

uneven dragon
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What happened to the scar and rocket launcher skin? Mine is still the old one

hollow karma
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Is this issue persisting or just that one game? Sounds like that 1 particular game decided to destroy itself, we're looking into a similar issue

serene island
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Are u on mobile ?@uneven dragon

uneven dragon
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Yes

drifting hearth
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Just that one game.

serene island
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Yea it’s old on mobile version @uneven dragon

uneven dragon
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Oh I see

serene island
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For everyone

sharp flower
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how do you qualify for uncommon zomb role?

uneven dragon
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Maybe I gotta login back on my pc to check them out then

sharp flower
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how do you qualify for uncommon zomb role?

hollow karma
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The weapon reskins will be updated in the first mobile update.

drifting hearth
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@sharp flower Be active.

serene island
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@sharp flower u chat for a while and I’ll get it automatically

sharp flower
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ahh

serene island
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U will*

hollow karma
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Yea if you chat enough, you'll give Overmancer power.

sharp flower
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ohh k