#report-a-problem

1 messages · Page 31 of 1

old ember
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well when i join to zombs royale and when i log in into google it resets the site

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and when i want to play with my friend

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he must relog the site everytime

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to log in

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too

pale patrol
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hmm

old ember
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and both can't play with log in acc

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only one

astral solar
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Well you can't play both in the same account.

old ember
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not like this

astral solar
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If that's what you mean.

old ember
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we both have accs

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our own accs

astral solar
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You want to play as a duo ?

old ember
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can you make something like agar.io? in agar.io you need to log in and it doesn't reset your site

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yeah

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with my friend

strange spear
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@old ember it should be keeping you signed in

old ember
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yeah but not my friend

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he always need to relog

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sometimes also me

astral solar
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This happend yesterday ?

desert stratus
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Are you using the same computer or same email?

old ember
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no everytime

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no

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no same things

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both we have ACCs

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Computers

desert stratus
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Not even wifi is the same?

astral solar
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Do you have a dynamic IP ?

old ember
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no wifi

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no dynamic ip

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he must relog to his gmail account

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when he join to my lobby

strange spear
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He probably has a dynamic, most people do

astral solar
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Do you log off of your gmail account ?

old ember
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no i am not logging off my g account

strange spear
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I had to manually change mine to static a while ago for port forwarding

astral solar
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Matty can you go to ''my ip'' in google and note it ?

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Than reset your internet and see if it's different

old ember
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We don't have same ip

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he just always when he reset site he need to log in

astral solar
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Yes i know.

old ember
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he can show it to you if you have skype

astral solar
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I want to know if you have a dynamic ip ( a ip that change everytime you restart your internet box )

old ember
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its ok now he must join the party but still..

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nvm bb

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and add building system later please

astral solar
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Just give him the party link and he can join your party.

strange spear
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Noob thats not going to make a difference

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The dyn shouldnt affect his sign in status

astral solar
final crypt
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anyone to play duos or squads? join in squad 2 and the party key is 1337h

astral solar
final crypt
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hey

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uh sry

versed osprey
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omg lag is so bad right now

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^ my computer reset itself 2 seconds after I send that message ^

old ember
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currently I am having very bad lag at Superpower mode

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In the waiting lobby everything is ok but in fight it is extremely extreme

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Server: Europe

astral solar
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How to fix Network/Connection Issues:

How to Fix FPS/Frames Issues:

  • Use Chrome or Firefox
  • Make sure your browser is updated
  • Set the Graphics Quality to lowest
  • Do a basic cleanup of your device
  • Turn on hardware acceleration on your browser
  • Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

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@old ember

torn trench
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gg

golden needle
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cant find a game in asia superpower mode lel

astral solar
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This is not a problem ?

serene island
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@golden needle servers are probably empty

golden needle
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guess ya right

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solos are fast tho

serene island
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People
Refer solos over superpower?

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Prefer*

golden needle
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FeelsBadMan

scenic raven
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i have a problem

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my server has no one

old ember
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what server are you in

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just realized im 6 minutes late

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lmao

stuck summit
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im lagging nearly every game, and im not using auto detect, im on lowest quality, im on https, and im using chrome

molten umbra
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I don't like superpower mode.

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I miss being able to build

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It was nice being able to quickly build a small wall around me and a teammate while rev-ing them

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Odd. I killed someone, but they still managed to damage me and kill me about a second later, but the kill still counted and they seemed to actually die.

alpine flare
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what just happened

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i went for a solo game

old ember
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hmm

alpine flare
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it was like

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a mix between superpowers or w/e

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and solo

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didn't see the bars on the left either

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won the game, that's what I saw

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weird

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this usually happens when i click play too fast after leaving a game

plain spear
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Whats the deal with duo super powers? Teammates that can kill each other??

jaunty meadow
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I can only get into a solo match

jaunty meadow
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?

plain spear
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My son was playing and he had a teammate, so we made a party and went into the game but it was odd because it said he was my partner on my screen but on his it said someone else's name and he could shoot me.

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The screen shot shows I have Superpowers clicked and the option to invite to my party.

eager mural
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did your son's name show up in the party list before you entered the game? @plain spear

plain spear
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Yes

neat galleon
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Have you ever wondering what happens when you aboard the plane beyond the map borders perpetually

old ember
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Nice

glass wave
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why is my account reset??? I was level 16 and had over 12 wins with over 4000 coins. wtf please help🙁

old ember
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i got 19k

glass wave
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i had 100 played rounds

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is this a bug or what??

serene island
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@neat galleon no because it happened to me rn

old ember
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Sup

neat galleon
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well, overmancer is it caused by high latency or other components? mine was not inflicted by disconnection issues

serene island
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Yea I lagged hardcore @neat galleon

neat galleon
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I did mine intentionally so 😛

serene island
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How

glass wave
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why is my account reset???

serene island
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@glass wave did u get logged out by accident?

glass wave
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no

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im logging in to my old account and it's reset

neat galleon
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I can actually pause buffer at any point in-game and it exhibit the same behavior as disconnection, but I am technically still connected to the server

glass wave
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my accounts stats is now back

serene island
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@glass wave yay 😁

true tulip
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Hey guys csn someone help me out

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I a living in germany and not able to play Zombsroyale

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its always saying, that Zombsroyale cannot connect me to the servers

serene island
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Hmm

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Might be a problem with European servers being too far away to connect to

true tulip
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I dont think so i selected the European servers...

serene island
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On the bottom left click in the button to choose the server location and select Europe

true tulip
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Yeah did that already 😦

serene island
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They might be down

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Try joining a u.s server

true tulip
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I am not able to

serene island
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Hmm

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I don't know how to help

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Wait for a moderator or dev to help u out

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Just keep trying if u can connect to any server

true tulip
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thats alright you did your best, thx again have a good one...

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😄

serene island
#

How to fix Network/Connection Issues:

How to Fix FPS/Frames Issues:

  • Use Chrome or Firefox
  • Make sure your browser is updated
  • Set the Graphics Quality to lowest
  • Do a basic cleanup of your device
  • Turn on hardware acceleration on your browser
  • Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

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Or try this

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@true tulip

true tulip
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yah thx I´ll try

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So if a dev or supporter shows up, would be very kind if someone helped me to fix this 😄

desert stratus
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did you reset your client? 😂

strange spear
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@true tulip here

true tulip
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w´how do i reset my client ?

eager mural
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anyone else having performance issues when there's a lot of stuff going on? usually happens on duo & squad:

eg. 2 flamethrowers and 2/3 dudes shooting AR/SMG bullets

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really really laggy

strange spear
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the link might look identical

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just try it

true tulip
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I can play it thx Duko 😄

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thx thx thx

strange spear
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easy fixes

true tulip
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but what was the problem ? 😄

strange spear
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The https

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At the start of that link

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Is what helpped you

naive prairie
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I should have 110 health here

naive badger
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name is different in the party

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hmm..

tiny whale
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I can't copy invite links in Firefox. CTRL+C, right click then "Copy", nothing seem to work.

naive badger
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Did u click on the inv code

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When u click the inv code it saves in ur clip

static sentinel
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My game just froze, I could still move my crosshair, but the entire game was frozen. I knew it wasn't my computer because I could still run everything else.

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now im getting killfeed in the lobby

hollow karma
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@tiny whale try chrome for now, firefox sometimes bugs out. We'll fix it as soon as we can.

static sentinel
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sela mom notice me

earnest anvil
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Playing duos and my teammate's health bar showed up twice in game, on with his real name and one with Player. Whenever he took damage they both went down.

old ember
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My game froze then my person moved into the zone endlessly and i had to quit to match there was nothing i could do to stop it

misty prairie
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it happens when a error occurs with your internet @old ember

old ember
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thx

misty prairie
fallow sapphire
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tells person advrts arnt allowed

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keeps the invite posted

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10/10 mod

misty prairie
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I cant do anything to it. i do not have the commands to do so

fallow sapphire
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then what the point of being a mod :v

misty prairie
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im not a mod im like a helper

strange spear
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thats the epic zombs job

fallow sapphire
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welp then that invite is gonna be there for hours

strange spear
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and who cares?

misty prairie
earnest anvil
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@fallow sapphire the point is you have to be cool and helpful

fallow sapphire
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aparently lurphy

earnest anvil
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*lurmyth

fallow sapphire
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can you get banned here for gachi

strange spear
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i dont think that belongs in this chat or the server really

fallow sapphire
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but can i get banned for it

misty prairie
neat jacinth
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sometimes the game crashes and it stays as if it were an image and I have to restart it to work

blissful spindle
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and i can use "Tab" key when im in duo/squad

sharp flame
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how do i fix input lag

plucky jetty
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I keep getting around 7s freezes and sometimes losing connection to the game

brave hull
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Can't see my stats in super power duos my team mate got the same problem in the pre game lobby at the same time. We did leave and rejoin the lobby a few times to try and pick our starting power up @hollow karma

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P.s i never used any of those mythic guns because the VSS is busted af and i love it

dense spade
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i get lag delays that are like 20 seconds behind, when everything comes back im somewhere completely different and most of the time dead. i was drinking a potion once and the timer was counting backwards into the negatives and it said (-20) when i was drinking it. it then froze and everything happened at once then i found myself dead. fix these lag issues please my internet is fine and i have a gaming pc. i also just crashed from the game and said if this constantly happens, go to the discord.

knotty bolt
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hello i want help.... i satrted playing this game like 20 ago and it was ok but now... join into the game than a get like 200 ping but in other games like pubg,fortnite i have 5 ping.... help me

fluid rampart
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i should be dead

old ember
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Lmao

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I have a video too

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At the beginning it is no health too

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I don't know what happened

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But that round I won

shadow dune
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i cant earn new cool skins and download a launch for mobile

soft prawn
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?

shadow dune
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but i wrote my email

soft prawn
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sorry... but u r dumb

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its not launched yet...

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-_-

shadow dune
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i have not make screenshoot

old ember
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Lol

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Very lol

soft prawn
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😐

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yes

old ember
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What are u thinkin

shadow dune
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-_-

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i have info about it launch

old ember
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Me2

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But it still not yet update

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Idiot boi

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Hahahahahaha

shadow dune
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there new cool skins for zr

soft prawn
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HAHAHAAHA

shadow dune
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u r idiot man

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its truth

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wtf

old ember
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It's true

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But it still not yet update

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Noob

shadow dune
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wait?

old ember
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lmao

shadow dune
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why noob, dude

soft prawn
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😐

shadow dune
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wtf

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omg

old ember
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You are a noob

shadow dune
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it so idiotical

old ember
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It's not update yet

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What are u even thinkin

strange spear
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Both of you chill

karmic grotto
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it kicks me out pretty much over a game

spice dirge
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@dense spade it happens to all of us 😦

versed osprey
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party system is kinda buggy sometimes

shadow dune
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this problem is immortal, i cant play normal :c

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lags...

shell trout
chrome furnace
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theres a weird problem i found

misty prairie
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@shell trout that happens when a error occurs with your internet

chrome furnace
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sometimes i will move without even touching the direction to go

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then i will disconnect

misty prairie
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that also happens when a error occurs with your internet

chrome furnace
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oh

shell trout
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my internet is also fast

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56mb/s

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and i always have 3/4 wifi intensity

plush bloom
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A control Problem: You can move while you houlding something to drop, pls fix

winter stag
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Okay

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I have had that problem to

patent torrent
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hmmm...have a problem with log in ... why cant clik the log in button?

dull copper
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which button, google or facebook

patent torrent
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both

dull copper
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oh...

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what happens when you click thos buttons?

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those*

patent torrent
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nothing happen

dull copper
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hm...

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maybe you should ask someone more important on this server than me xP

patent torrent
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XD haha okey

dull copper
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😛

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I have a problem, not that much of a problem just something i want fixed (XD) fix the How-To tab, it has old stuff like logos and icons, I just want that fixed xP

patent torrent
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right clik ?

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do you know how to chat?

serene island
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Press enter

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And tho something

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Then press enter again @patent torrent

young musk
#

hello

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hello

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hello

astral solar
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hello

sullen depotBOT
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dynoSuccess norek03#1540 has been warned

young musk
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hello

old ember
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hello

young musk
#

oh

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i love you guys

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dont warn me man

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rude

serene island
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Stop chatting here

young musk
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i was being nice

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wys furry

misty prairie
#

thats enough of that

young musk
#

dont come to my ends bruv

serene island
#

😒

misty prairie
#

you need to stop talking here

young musk
#

allow it g

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calm it

misty prairie
#

last chance

young musk
#

?

serene island
#

Dude, do u wanna get muted

young musk
#

whats that?

sullen depotBOT
#

dynoError I can't find user 1h.

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dynoSuccess norek03#1540 was muted

serene island
#

Lmao the fail

old ember
#

karma

dull copper
#

xD

old ember
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There is something wrong with the loading screen it doesn't want to get to the main page

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And also it is so hard to find shield potions could make them to where you can find them anywhere

minor glacier
#

??

misty prairie
#

@minor glacier it happens when a problem occurs with your internet

minor glacier
#

are you a pro fortnite player?

misty prairie
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lol no

minor glacier
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Crying

ivory python
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why the new superpower mode dont work

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it is only for me?

earnest anvil
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It is over

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@ivory python

ivory python
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but the duo one

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somebody?

misty prairie
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superpowers ended

solar portal
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had a glitch where minigun sound continues after being knocked down or killed

carmine hull
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i was just about to report that!!!

spiral venture
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And uhh duos superpower isnt in the game

carmine hull
#

it ended

spiral venture
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It says it should be duos now

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In announcements

carmine hull
#

that was YESTERDAY

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🤦

plush bloom
#

I have a prblem

carmine hull
#

what is it

plush bloom
#

You can move while you Dropping something

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You are*

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@carmine hull Testes IT?

carmine hull
#

what?

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you want me to test it?

plush bloom
#

That Bug I Reported

carmine hull
#

ok

plush bloom
#

Have to sleep Hope you will fix ist soom

solar portal
#

fix the minigun sound glitch plz

carmine hull
#

yeah its really annoying

plush bloom
#

@solar portal and that too ITS anoying

carmine hull
#

just remove the tab and come back in someone will probably fix it

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this game has a lot of bugs

hushed sage
#

does anyone else expieriace a problem when you destroy a hut and it doesnt let you move outside of the hut through the walls

carmine hull
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no

hushed sage
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ill try screen recording it whenever i get the chance to

drifting hearth
#

uh oh

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My game has no HUD

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minimap gone

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and cant interact

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it took reloading the page to fix

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no reason why

willow walrus
#

When EVER I try to sign in and create an acount, it ALWAYS gives me the error messege. It's REALLy anoying, because it won't be saving my progress/coins

lethal quarry
#

that revive glitch happens when you lag out

lone peak
#

ive been trying to join a game for 2 months and i still cant

faint rock
#

Fix the lag

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It’s annoying

marsh bane
#

I had a problem

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

marsh bane
#

How do I do a cleanup on my device

bronze galleon
#

i was experiencing a problem where zombs royale is using 50%+ of my CPU

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and my cpu is relatively more powerful

flint warren
#

in my computer it says your website is automatic downloading something and idk see for your self

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i think its not your fault may be a hacker

old ember
#

my game keeps glitching like it puts me back to a spot i was in before and stuff like that and it keeps disconnecting me when im close to winning 😢

flint warren
#

why wont nobody answer our problems 😭

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

hollow karma
#

It's Sunday night, everyone has work or school tomorrow here in the U.S.

haughty mortar
#

closed a door from inside a house and it teleported me outside

serene island
#

@haughty mortaryea hitboxes weird

balmy spoke
#

a

mortal oar
#

i was walking into a house and then i realoaded and then i went into the negetives and i couldn't move

balmy spoke
misty prairie
#

@mortal oar it happens when a error occurs with your internet

mortal oar
#

im at school lol

old ember
#

Well today I was playing and then another player came up and killed me, now idk if this is a bug but I would like to see it fixed

mortal oar
#

thats normal

old ember
#

Pls nerf the minigun

old ember
#

Does anyone know why in chrome it looks like this? in edge it looks good

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Try firefox @old ember

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hm, looks like it's just an issue with your graphics card then.
sorry

#

the game needs software as flash player or java?

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Yeah, I believe it requires java

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ok

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I have a problem

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;-;

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omg

old ember
#

Ok i discovered the issue, if i disable hardware acceleration it loads perfect, but is soooo laggy, and if i enable hardware acceleration it loads as in image but runs better

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25 hp

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;-;

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@old ember Okay, thanks for the info!

fathom stream
#

@old ember when you had 25 hp, you got shot and went to spectating mode so it says 25

old ember
#

I recognize that my PC is a bit old and that its hardware is not very good so that may be why. The other error I had was that I did not connect, but it was fixed by entering as https. I can play UuU

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

fathom stream
#

I see you on highest

#

in your screenshot @old ember

shell sapphire
#

oof the game always freezes

#

can u pls fix it

fathom stream
#

can you go to console when it freeze? screenshot the red part @shell sapphire

vocal pike
#

People who like to play with a friend together?

fathom stream
#

this is not a problem, only report problems here @delicate pasture

young musk
#

adds are inapropiate

dry heath
fathom stream
#

@young musk the ads are from your cookie, you must have watched some inappropriate stuff before

old ember
#

There is too much double teaming like there was me and two people left and they were together not fighting saw me and double teamed me

warm fossil
#

I can't join solos it always says "restart my client or press play again"

pale patrol
#

..Were you playing squads?

earnest anvil
#

I was playing solos and I couldn't see any UI (is that wat it's called?) Was someone spectating

pale patrol
#

Or duos?

earnest anvil
#

Put https:// I front

drifting hearth
#

Playing with partys, some random person becomes the host after one match.

warm fossil
#

Whenever I try and play squads with someone they always go in game and I just get left out (glitch)

old ember
#

no pigpower

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i am not dumb

warm fossil
#

help me plz...

old ember
#

oh crap i got a win in squads with 25 kills!

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with 25hp

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Lol

weary cairn
#

i spawned on the (1, 1) square

worthy kraken
#

that happened to me too

#

please buff the shotguns, it can take 3 hits to eliminate someone

weary cairn
plain spear
#

I smell sarcasm.

spice dirge
#

i frozed in the middle of a game :/

lament whale
#

ur game broke my browser

#

i cant close the tab

spice dirge
#

lol

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hmmmm

#

restart

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i just frozed

uneven dragon
#

Why does everyone experience lag these days🤣

old ember
#

私は英語を話せません

#

どうして?

queen laurel
#

I cant play

sweet ginkgo
#

try just using this link?

barren nebula
#

im having a problem

#

i cant login into my account @hollow karma @old ember @plain sky

#

i can share screen ir so yall can see

plain sky
#

Surefour l

barren nebula
#

?

old ember
#

there's this bug where i join a game and i can't hit , open things, or pick up guns. please fix it

#

and my health and stuff doesn't show up

earnest anvil
#

Same

limpid hearth
#

.ii killed six people and did not give me credit for it

flint warren
#

well

sharp flame
#

someone help me fix input lag

uneven dragon
#

@old ember
このサーバーは英語のみを使用しています。幸運にも、日本語を話す友人を探しています。私は今すぐ翻訳しています

#

Thanks Google btw

drifting jackal
#

keeps disconnecting
when im with my team
it just stops and i thought it was laggy
but it moves fine but the game is frozen and after that it just disconnects me from the game.

hidden pine
#

my whole game just froze

#

XD

knotty bolt
#

my game lags help or never turnin it on again

lament whale
#

glitch were when u knock someone who is using a minigun the spinning sound is still played, its annoying :/

fair kiln
#

it happens while switching weapons

shell siren
#

i just got stuck in a tree and then the game just frozed

serene island
#

Try refreshing

#

Glitches will happen as the game is still developing and undergoing massive updates

shell siren
#

yes im just telling you 😃

serene island
shell siren
#

old ember
#

lag lag lag lag lag

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

old ember
#

@old ember ⬆ ⬆ ⬆

old ember
#

I have been facing heavy heavy lag @old ember

#

After the latest update

#

Kindly help me

#

Did you try the things listed above?

#

Internet test nop

#

@old ember

#

On sec..

#

@old ember done see?

#

86mbps

#

Lowest graphic quality

#

Basic cleanup done..

#

okay so your internet is great

#

Ya

#

But I have heavy heavy lag

#

did you make sure hardware acceleration is on?

#

How to check?

#

@old ember

#

@old ember @old ember

#

Pls help me

#

;-;

#

you don't need to ping me repeadatly just have some patience lol

#

what browser do you use?

#

Oh sorry m8

#

Chrome ofc xD

#

heres a google search

#

Ok

#

@old ember it is enabled..

#

😃

#

still the same lag tho? hmm... sounds like your pc just isn't able to handel the game

#

-.-

#

It had i5

#

4gb ram

#

what specific proccessor?

#

@old ember intel i5 2.8ghz 4cpu

#

I5 4440S

#

@old ember ok?

#

😔

#

So what type of lag are you having?
and did you try out different regional servvers?

fringe widget
#

me and my friend are trying to play duos but whenever we enter either of our party codes the message comes up saying 'unable to join party as it is full'. Are we doing anything wrong?

old ember
#

Try using links instead of codes (or vise versa)

karmic bison
#

#NotMyRoderick

fringe widget
#

we figured out the problem. i hadnt yet entered my name so it wasnt counted as a party. Thanks for the help anyway

karmic bison
#

thank you guys really appreciate it. lotta love for zombs, great game

#

#notmyroderick wazesxrdctfvbgyuhnijmo

old ember
#

@old ember nvm my cable was lose axaxaxaxxaa

serene island
#

Not really

toxic pike
warm fossil
#

My solos never work duos and squads take forever and I don't think it ends up loading

#

plz help me zombs royale...

#

Im on chrome, my ping is 15 and I can't even play, 1 out of every 100 games work though...

sonic magnet
#

@toxic pike that happened to me too. It’s a visual glitch on your part. It doesn’t seem to affect other players and all you need to do is restart the browser

lofty fable
#

@hollow karma @balmy flower wanna see something

hollow karma
#

Is it an issue? @lofty fable

lofty fable
#

Yes

#

I'm in superpower mode

hollow karma
#

K, thx for the report!

old ember
#

If you happen to get knocked while firing with a machine gun, the sound of the it still spinning will still play. Did anybody else come across this weird glitch?

sonic magnet
#

Yeah with the minigun it happens to me

#

It’s annoying

old ember
#

yes exactly minigun*

silent elk
#

i have a problem

#

what is happening is that the game will randomly have lag spikes

serene island
#

Internet problem or low FPS probably

old ember
#

I froze in game

#

this is the thrid time this week that its happened

#

@forest forge @opaque copper I froze

opaque copper
#

it happens to me every once in a while too

old ember
#

;-;

opaque copper
#

oops

drifting hearth
#

All emojis and items reset when reloading. friend doesnt have it. only me. Cant fix. help.

hasty magnet
barren nebula
#

i cant login @old ember @hollow karma @plain sky

old ember
#

Which platform are you trying to login with?

barren nebula
#

google

#

can u fix it/

#

?

old ember
#

What exactly happens when you try to login?

lofty fable
#

This is so annoying

barren nebula
#

@old ember when im trying to login in it loads idky?

old ember
#

What do you mean by 'it loads'?

lofty fable
#

when I'm playing on different platforms it randomly just freezes

#

@old ember Do you have any solutions

old ember
#

'different platforms' Please elaborate?

sweet ginkgo
#

When I finish a game it gives me an ad and it always never works so I have to refresh and lose my exp

lofty fable
#

I used Safari, Chrome, and Edge, used Chrome OS, High Sierra, and Windows 10. I've used integrated and dedicated graphics from intel iris 6100, to a GTX 1060ti, and have used an i3, i5, and i7vpro. I've also used LPDDR3 ram, and DDR4 from different amounts of RAM from 8 To 16 gigs

old ember
#

@sweet ginkgo Don't worry, you aren't actually loosing your exp.

lofty fable
#

And it's not only me who experiences it

sweet ginkgo
#

Okay, but its still annoying having to refresh it ._.

old ember
#

and your saying that no matter what the game freezes?

sweet ginkgo
#

Ive played over 50 games

#

hasnt happened

#

maybe computer or internet problem

lofty fable
#

I have gigabit firberoptics, and have used ethernet and Wi-Fi

#

@old ember It freezes arbitrarily

sweet ginkgo
#

You use a laptop?

lofty fable
#

I've used both a laptop and a desktop

old ember
#

not really sure, I barely encounter any freezes on either of the computers I use, (only twice, both while playing Super Powers mode)
If the freezing keeps happening, use F12 to send screenshots of your console. This will (hopefully) help us find the issue, thanks!

lofty fable
#

Sure

#

@old ember What do you use to play

old ember
#

uh, Self Built PC with: WIN 10, AMD A10-6800k 16GB and GTX-780ti
and a Dell latitude E6400

lofty fable
#

Hey! You build PC's too

#

16 gb of DDR4?

old ember
#

tho... the little craptop can barely handle it... the poor thing ;-;

lofty fable
#

Yeah, trust me same problem with my schools chromebooks. My AP Physics class has iMacs, and those can easily handle it

old ember
#

*750

lofty fable
#

@old ember I am pretty sure that the integrated graphics on your AMD can beat out the Lattitude

old ember
#

oh yeah absolutely lol

#

also, DDR3

lofty fable
#

DDR3 in no way is bad, and with 16 gigs, it's fine

sweet ginkgo
#

I use a self built PC, 70 inch monitor..

#

Sounds like PC's are good for this game.

old ember
#

I mean, a laptop with a strong cpu will beat out a desktop with decade old innards anyday.
the casing has no impact on the preformance

silent elk
#

@lofty fable same thing happens to me

lofty fable
#

@silent elk What do you use\

silent elk
#

laptop

lofty fable
#

What laptop lmao

silent elk
#

dell inspirion

lofty fable
#

Integrated graphics?

silent elk
#

yes

#

i can play gta5 on it so i think it is my wifi

lofty fable
#

That doesn't make a difference

silent elk
#

welp

#

('-')\

barren nebula
old ember
#

ah, make sure you are not blocking pop ups or that your browser isn't sending you a "make sur this is okay" notif that you haven't seen

lofty fable
#

@old ember How did you get epic zombs

flint warren
#

-_-

old ember
#

Pester Sela over and over for it
Sell my soul to yang...

flint warren
#

lol

mental scarab
#

@old ember I am still nite and can't hear what people say plz fix it

#

Mute

old ember
#

Try double checking that you haven't muted and deafende yourself...

serene island
#

Lol

old ember
#

For some weird reason my ads make me refresh everytime

#

And I don't use an adblocker

#

I sometimes get ads

#

and just sometimes dont so I have to refresh

earnest anvil
#

Same for my friend at school

marsh bane
#

I want to report a problem

#

hello

old ember
#

mkay what you got?

marsh bane
#

So when you throw down a impusle gernade right next to you and ur inside a building it will push you out of the building

old ember
#

this is on purpose

marsh bane
#

Oh

#

Will they ever change that though

old ember
#

nope, its too awesome

#

IGs are the best item in hte whole game

marsh bane
#

Oh

old ember
#

you cna do a lot of fun things by wall phaseing

serene island
#

It happened by accident and they pulled it off like it was meant to happen

#

🤣

marsh bane
#

ok thanks for the anwser

old ember
#

np thumbsup

flint warren
#

dont take that off pls

#

lol

misty prairie
#

@old ember no advertising

old ember
#

ban ban ( ͡° ͜ʖ ͡°)

simple vault
#

thats the 7th time ive been kicked out of a game

misty prairie
#

@simple vault keep it PG

simple vault
#

okay

craggy scroll
#

im still automaticaly deafened on vc

versed osprey
#

I don't get IOS popup when I log in so what da heck am I supposed to do

#

Kinda unfair if I don't get ios items because of stupid glitch

#

@hollow karma Please add IOS sign in at bottom right next to media links

#

Nvm I got it in incognito sorry to bother

prime orbit
#

my problem with the game is 3 things 1. whenever someone starts shooting at me and im in cover it'll pass through the block and hit me 2. usually i get sniper at the start of a match and when someone randomly appears hes out of nowhere my computer doesn't show me that he was walking towards me 3. my shooting its too slow to respond and it usually doesn't fire when i left click / plz fix these problemws

old ember
#

@prime orbit That's most likely not the game's fault.

#

All the things you listed are because of your internet.

#

Not the 1., tho.*

warm fossil
#

I still can't play solos it just says to "restart client or press play again" and can't play duos or squads because whenever I try the ready button goes to cancel then it stop right after... Please help me

old ember
#

Which browser do you play on?

#

@worldly axle try refreshing the page

#

cool

rugged thicket
#

my server is hanging

#

continuously for 3 times

young cove
#

sever is so lag

old ember
#

-new

#

Oh

#

Um

#

Guys, duos and squads are not working

#

I cant join other ppls links

#

or select it myself

young cove
#

yup

stiff coyote
#

This isn’t a game problem (glitch) but this is kinda a big deal

#

Was checking to see if mobile was out and

#

You guys should take this down like ASAP

old ember
#

Its just fake

old ember
#

i cant choose duo or squad

#

Duos and Squads aren't working

#

@lavish folio

#

@dense fable

#

@balmy flower

dense fable
#

How are they not working?

sonic magnet
#

@old ember ^^

old ember
#

No one can select duo or squads as a game mode currently.

dense fable
#

I did

#

Works for me

old ember
#

i can send a pic

dense fable
#

👌

old ember
#

oops it doesnt let me screenshot

#

im on a school computer and it wont let me screenshot

#

like when i click duo or squads nothing happens

#

they dont glow like the solo button does

#

I have refreshed the tab and closed the window

dense fable
#

Okay looking into it

old ember
#

k thx

sonic magnet
#

Windows+printscreen button

old ember
#

it does not allow me to join a game of zombsroyale

#

it says "We had a problem connecting you to the server"

#

anyone help?

misty prairie
#

"Failed to connect to server"
-Turn your region off of auto-detect, and to the closest one to you
-Make sure you are on HTTPS (https://ZombsRoyale.io/)

old ember
#

oh

#

trying

#

worked

#

thanks mr rare zomb

misty prairie
paper topaz
#

my game crashed 3 times in a row and i lost number one on leaderboard

#

please fix

old ember
#

@plain sky major problem... your a big meanie 😭 😭 😭 😭 😭 😭

#

i got no friends to..

paper topaz
#

ill be ur friends

old ember
#

u in europe?

#

gtg

paper topaz
#

as long as ur somewhat good in squads

old ember
#

too relateable coolbot

paper topaz
#

a 8 yearold would have been born in 2010

#

i feel old

plain sky
#

@old ember sucks

fathom stream
#

@plain sky stole my zbucks, robux and vbucks 😦

#

it's a problem

#

a big one

old ember
#

anyone know whats wrong with squads on us east

fathom stream
#

what happened? ¯_(ツ)_/¯

#

@old ember is it lagging or something?

old ember
#

yeah really bad XD

fathom stream
#

oh might be server issue or did you open another tab that takes a lot of internet? @old ember

#

Pretty sure servers are healthy

old ember
#

nope one tab

fathom stream
#

click on chrome @old ember , sometime chromebook hides tabs xD

old ember
#

i just turned on my chromebook so i doubt thats the problem but ok XD

#

wait isint chrome automaticly the browser used with chromebook?

#

i think i just figured out a part of the problem i dont have https in front of zombroyal.io it might fix it even though ive played without the https ever sence i started playing

#

yup the https fixed it its now running really smooth evenn on auto detect and highest settings thanks @fathom stream

limpid vale
#

soemtimes the duo and squad wont work cus u cant click on it

hollow karma
#

We are fixing a couple issues with the new party system, patch notes will be out as soon as possible.

limpid vale
#

sela

#

r u the dev

old ember
#

hes one of the 4 devs

sullen depotBOT
#

What are the roles and what do they mean?

Legendary Zombs: These are the devs & creators of ZombsRoyale.io
Epic Zombs: Moderators appointed to help manage members, chat, and issues
Rare Zombs: Appointed members to help manage chat & issues
Uncommon Zombs: Auto-assigned members who are active

old ember
#

i forgot jeremiah ok XD

#

its hard to remember him when he is: Do Not Disturb

balmy flower
#

Wow

hollow karma
#

@old ember noobhammer

old ember
#

omg

desert stratus
#

Uh oh

misty prairie
#

wait what! ive never seen jeremiah talk

desert stratus
#

Ikr

old ember
#

me to

#

nooooo

#

wooooooah

#

i could still omve around

#

but died shortly

#

move

#

sorry jeremiah its just that luck was added to the discord a while ago and i see him on discord more than you and ive always had a mental note that there were three

#

wtf

#

0 hp

#

2 bugs in 5 minutes

#

ok game

empty path
#

Got a quick problem. When I load the website up, it loads, but only solo is showing. I can't click on duo or squad. What's up with that?

old ember
#

hm, after a refresh does it continue doing this?

#

or does it only happen once?

empty path
#

After refreshes, it still happens.

#

I tried logging out and back in, idk if it worked.

#

Didn't work.

old ember
#

hm... could you send a screenshot of the menu screen?

half stratus
#

and i got a teammate in duo even though i deactivated auto fill

silent flume
#

Hello gais why can i not choose duo or squad?

hollow karma
#

We are fixing this @severe salmonTheShoplifter_#2317

drifting hearth
#

I want a friend code. It didnt work.

old ember
#

@empty path thanks for the screenie, also, did you just kill me in solos like an hour ago??

empty path
#

what was my name on there?

astral otter
#

I cant click on duo or squads its just blank and i cant join a lobby even by following a link invitation :/

#

nvm after having the tab open for some minutes it somehow fixed itself and i joined a lobby

#

but now i cant click on duo or solo

#

i am stuck in squad

#

lol

paper topaz
#

i cant go on squads or duo

vast ivy
#

rip

lunar basin
#

It all ways says cannot load player config

heavy dirge
#

i cant join peoples lobbies they have to join mine

#

it only allows me to type in 1 character

#

and it can be really annoying

#

i cant click links either

hollow karma
#

We are fixing this, the current copy-and-paste link shows ALL CAPS - rather than the actual invite code

#

We are changing it so all codes are capped

heavy dirge
#

its more the fact that when i press "join party" it will only allow me to tye in 1 character and i cant join any lobbies

#

but thx

jaunty pebble
#

everytime I'm in a party and I try to join in and play, my game crashes

heavy dirge
#

wait

#

so are duos and squads offline rn

naive badger
#

my game can't load more than 33%

#

I keep on refreshing but it does nothing

jaunty meadow
#

how long have you waited before refreshing?

naive badger
#

like 5 min

#

it's been at 33% for a long time now

paper topaz
#

game keeps freezing

spiral swan
#

Thats not even realistic

#

My least favorite problem is when zombs takes 10 years to load

naive badger
#

mine still won't load pass 33%

sonic magnet
#

game freezes mid game randomly every 30 minutes even though sound still plays

sharp dagger
#

My game wont let me play duo or squads. Only solo

drifting hearth
#

Possible hackers with lag switch

#

Entire squad lagged

sonic magnet
#

could be from another region

naive badger
#

my game finally loaded and this is what shows up

misty prairie
#

is https in front of your game? @naive badger

naive badger
#

what?

misty prairie
naive badger
#

oh

#

no

misty prairie
#

try https

naive badger
#

k

#

thx

#

I tried already and It says site cant be reached

median narwhal
#

i cant play on duos and squad

naive badger
#

it alright Ill just type it

median narwhal
#

that happend to me and even if i write it the same hapend but a friend send me the link and i was able to play

misty prairie
#

@old ember @naive badger

old ember
#

@naive badger try on a different browser?

covert wave
#

I accidentally logged into a wrong account, I try to log out then log back in, but it wouldn't let me choose which account I should go in

old ember
#

is this bug something

manic torrent
#

i've had this problem with only green pumps

old ember
#

yes ik

#

and i can't move

old ember
#

Always says "testing servers" on the green play button.

#

Someone stole my name, or the game doesn't show that I already got a code

#

I had done this earlier, and no error message showed up but it didn't show my code

#

My name isn't popular, I'm not near the top of the leaderboard

bright robin
#

@hollow karma game froze when I tried to accept a friend request mid match

old ember
#

@old ember It always shows testing servers

#

If refreshing the page doesn't work, talk to someone higher up

queen laurel
#

Everybody says their problems but nobody help them :c

old ember
#

@queen laurel What was your problem?

#

Exactly, Beast

dreamy sleet
#

@hollow karma I found a bug to where i picked up the flamethrower, but it didn't give me it! Plz fix

shell karma
#

it just made me freeze and woudnt let me move and i had good guns

hollow karma
#

@queen laurel this channel is for reporting problems. It is NOT a LIVE SUPPORT, this is a free game we work very hard on - show some respect.

#

@old ember try logging in and out to fix the friend-code issue, if this doesn't fix the problem please leave another message

#

@old ember the weapon swapping bug is known, it usually happens when a user swaps weapons too fast or loses connection during the process. For now try swapping weapons slower. If this happens to you frequently please let us know.

old ember
#

Sela, that fixed it. Thank you very much

hollow karma
#

The big biggest problems we're focusing on right now are: the game freezing for some users and not being able to play duos/squads. Thank you for all the reports.

old ember
#

i also freeze i believe the cause is overwhelming ammounts of bullets if that helps

old ember
#

ok i will try slower swapping weapon

earnest anvil
#

Sela, I was moving a legendary RPG and it got stuck a little below the actual inventory box. When I switched weapons into that box therefore in that game, the item was always below the actual box for it. @hollow karma

torn trench
old ember
#

@earnest anvil try slow swapping weapon

torn trench
#

What's this?

#

I logged in my account and got nothing

#

how long wil lthis take

#

@hollow karma

misty prairie
#

no ETA.

hollow karma
#

5 more minutes~

misty prairie
#

dangit

#

xD i failed

earnest anvil
#

Cool!

modest schooner
#

:D

#

This is awesome!

earnest anvil
#

Not the fail part but the new feature

hollow karma
#

Should be back up!

modest schooner
#

Thanks!!

#

:D

queen laurel
#

The game is just for apple?

#

:c

wise sonnet
#

When I log onto my account, the game freezes and doesn't unfreeze when I'm at the area where you can hit the "play" button. However, the game works when I go on incognito mode and allows me to play there without an account, but when I log onto my account again it freezes. Please fix this.

grave eagle
#

when i went back into the game allmy gold was gone, i was at 10k but now im at 1k.

earnest anvil
#

I prolly have 1,2k then

bright robin
#

@hollow karma game is freezing every round since update. happening on both duo and solo. have not been able to finish a round since update (played 4 or 5 matches).

#

not sure how to report more specifically

lofty fable
#

@queen laurel What made you think that?

queen laurel
#

When i logged the game says That the version to apple is available

#

And the game is freezing 😃

polar wave
#

Seems like since the update, coins are no longer being rewarded @plain sky @hollow karma

plain sky
#

Yes

#

that is intentional until next release.

polar wave
#

ok

earnest anvil
#

Hmm

#

Why

hollow karma
#

Use this link if you are experiencing freezes

#

@bright robin

old ember
#

I think I was in wrong version or something, because I saw way more cosmetics than usual, like over 100 melee

#

I refreshed and it's fine now

#

Was that the dev version?

serene island
#

Maybe

fallen sphinx
#

I lost all my 10000 coins

misty prairie
#

read anoucments @fallen sphinx

solemn wasp
#

I had north of 11,000 coins, now I have only 1,000. Was that an intentional adjustment as part of the Z-Coins thingy?

barren nebula
#

@hollow karma @old ember @plain sky y my login is not working?

mellow plaza
pale totem
#

LMAO

unreal summit
#

@hollow karma Hi sela. When you changed the currency from coins to z-coins, I lost butt ton. I had around 20k but only have 1k now. I know that you divided the currency by 10 but if I know math, I don't think that's right

desert stratus
#

You spend any? cry

barren nebula
#

plz fix this @hollow karma

unreal summit
#

lol no

hollow karma
#

We'll look into these as soon as we can no worries!

unreal summit
#

thanks@!

pale totem
#

woy

#

Obi The Great

#

😮

hollow karma
#

@barren nebula can you pm me the method you use to sign in and also the email

#

@unreal summit samething ^

pale totem
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Sela

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If i signed up for ios and i have an android do is still get to play

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?

hollow karma
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Android support is on its way!

pale totem
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YAY!

opal jay
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i have a problem, more of an exploit, i got a daily achievement of kill 3 ppl with grenades
the thing is, if you dead yourself it counts

old ember
opal jay
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wait

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what did you pin

old ember
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It's just one click...

opal jay
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tru lol

frosty coyote
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Fff

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I’m on mobile

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What the hell did he pin

opal jay
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Sela - Today at 8:48 PM
Android support is on its way!

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that @frosty coyote

frosty coyote
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Ty

hollow karma
#

Android support is on its way!

old ember
#

@hollow karma This is known issue, please read the pins before making a report next time for some helpful info!

polar wave
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@hollow karma Game is available in Croatia on IOS now!

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Here comes the problem tho...

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Im logged in to facebook

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on PC

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And im only getting Game center and google login options

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any ideas?

hollow karma
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We're looking into fixing it, we had to temporary disable FB login

polar wave
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Any ETA on that?

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Kinda looking forward to use up the coins i've gathered over past 2 months on some cosmetics

lunar maple
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pls add the FB login back. i miss my coins 😦

coral helm
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on the boswer verison when i move then get to the battle field it late responds

hollow karma
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FB login is only disabled for iOS...

opal jay
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hey sela

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did you see my report a problem 👀

old ember
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@opal jay Your issue is known, thanks for the report! 😄

opal jay
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oh ok lol

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im mad at you guys, with the texture reskin of the scar the loading screen has to change bc its the previously textured scar

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im picky sorry

fluid oasis
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Umm

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sorry

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but the new version

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5.9.18 Update

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makes more problems in the game

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like most of the times the game just stopped

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and the screen get frozen

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ummm

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like not moving

opal jay
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put it all in 1 sentance lol

fluid oasis
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ok

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Umm... sorry, but the new version- 5.9.18 Update makes more problems in the game: like most of the times the game just stopped, and the screen get frozen. Ummm... like not moving

opal jay
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yeet'

fluid oasis
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yeet

hollow karma
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@opal jay we'll fix it later, not a big issue. The big biggest problems we're focusing on right now are: the game freezing for some users and not being able to play duos/squads. Thank you for all the reports everyone!

fluid oasis
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yah

opal jay
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lol ok

fluid oasis
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a short video showing the game freezing

opal jay
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the thing id

hollow karma
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Yes we are aware, we are fixing no need for a video as proof lol

opal jay
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i think they know how it freeze

fluid oasis
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lel

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yah

kindred heath
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@hollow karma what happen to my coins i have thousands of coins now its 560

hollow karma
fluid oasis
#

oh

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yah

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1:10 coins

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XD

hollow karma
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@fluid oasis

fluid oasis
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ok

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thank you

hollow karma
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You may still freeze, but it should for sure happen way less

fluid oasis
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ok

earnest anvil
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I downloaded Zombsroyale from the AppStore. When I clicked the sign in for Google acc., it kept reloading the sign in page @hollow karma

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Also, I just got into a solo and it exited me out of the app in the middle of a round. What can I do to fix that?

hollow karma
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Check your google account for permissions, the App store is extremely strict - so it's very likely the sign in is on google's end

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Not sure why the game exited you out, if it happens again let me know

earnest anvil
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Ok thanks!

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I played another round and it exited again @hollow karma

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It didn't let me sign in again, even though I took off all restrictions on my google account. This time, it just took me to a blank screen

hollow karma
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Ok I'll look into it, lmk if you keep having issues