#report-a-problem

1 messages · Page 30 of 1

brazen leaf
#

There's a new thing that happened to me 1 game ago so there was another person but it was duos and me and nate were alone and then there was this one guy named player

viral agate
#

I keep seeing more than one name for the same person but not the other people

dapper thunder
#

wtb fixed leaderboard

ancient moth
#

Every SIngle time i click the w key its only goes left after like 5 seconds and by that time i am dead

#

and this is not an internet issue

old ember
#

if thats not a bug then impulse granades are actually usefull

flat belfry
#

Lmao

old ember
#

i was playing duos and there was one teamate but it showed my two names on bottom left

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two of hes names

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like there was another teamate

old ember
#

what is this glitch u cant pick up weapons u cant open boxes it doesnt even show press e to pick up or open box

snow solstice
#

Me too, this guy is not at bottom left, so he wanted to kill me '^'. Of course, it didn't hurt me. But this bug is very troubling.

jade sapphire
#

oh that happened to me too

#

sometimes your teammates' status bars won't update

wooden olive
#

fix leaderboard

old ember
#

Can you guys add Australia as a region please or Oceana

uneven dragon
#

What’s the difference when Australians go to Europe servers

old ember
#

Time difference

fluid sonnet
#

ping

old ember
#

OK

#

DEAGLE IS basically a one bullet sniper with less dmg and less range and no far vision

indigo marsh
#

Any solution for this lags? It's impossible to play :/

old ember
#

yeah its laggy

median sleet
#

Fix leaderboard for solo and duo please.

old ember
#

fix 50 v 50

#

its is only 30v 30

median sleet
#

:v

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

misty prairie
#

@indigo marsh

#

^

true copper
#

Zombs royale just said use http not https

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is there anything i can do??

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Besides use http

old ember
#

v

#

yes

brazen crow
#

3rd time already

void heath
#

@brazen crow , @toxic pike and I are experiencing the same issues. Has happened to both of us multiple times in the past 30 minutes

hollow karma
#

We're having some issues with the Europe Region, try using US East for now if you are experiencing these issues

void heath
#

👍

toxic pike
#

👍

old ember
#

my friend has this problem where his game wont load, no loading bar shows up

strange spear
old ember
#

he did, same thing

strange spear
#

@ one of the legendary zombs or yang

#

They could help you more than me

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

hollow karma
#

@old ember have him try the things listed in "network/connection issues", if he has still this issue follow the bottom instructions of the post above ^

old ember
#

il tell him to try firefox, currently he is using chrome

sage cedar
#

He’s not even on the real website

#

hes on crazy games

#

And he’s using internet explorer

old ember
#

Huge Lags about 2sec

signal violet
#

@Why One#9396 thats your intsernet most likely

shadow island
#

im still alive...

gleaming bane
#

and how do i get rid of it

shadow island
#

reload your page, if that wont work restart router then reload page

gleaming bane
#

ok

old ember
shell sapphire
#

same

old ember
#

lol

shell sapphire
#

and i had a red scar .-.

wintry goblet
#

Game crashed

#

My boy run out of map and the crashed

fathom stream
#

@old ember @Litty#2419 are you guys in EU?

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if not it's your wifi problem

old ember
#

yes

#

eu

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and i have it on auto and idk how to change it

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nvm

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i found it

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im in eu

fathom stream
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@old ember EU have some server issue right now

old ember
#

ok

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lol

fathom stream
#

maybe try play on another region?

old ember
#

ok i regret that i play on asia

fathom stream
#

ig

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oh

old ember
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im the only one person

fathom stream
#

Asia shouldn't have any server issue right now

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if it's loading like -14 it's your problem :/

old ember
#

look its empty

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lol

fathom stream
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yea it's like 5 am in asia right now

old ember
#

did you play it when it was 3 pm

#

wow usw is fuller than full

fathom stream
#

US west or US east is good @old ember and maybe talk in #general

old ember
#

yes

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oh ok

old ember
#

when my friend switch of weapon is game crash

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he couldnt move

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but he was able to see in live the game and take damage

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after start another game the bug stay the same he have to reload the page

#

thonk

fading imp
#

@old ember Please learn English and then report your problem again

old ember
#

speak in french

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and come back

fading imp
#

What?

hollow karma
#

@old ember this is a known bug that will be fixed, it seems to happen when you move around the slots too fast and often

fading imp
#

@hollow karma Thanks for answering, I couldn’t understand

old ember
#

thank you

elder olive
#

Did u just ask him to learn a different language?

#

Just to report 1 problem

fading imp
#

No

old ember
#

someone used an impulse next to a wall in a house, then they teleported outside the house

naive holly
#

@old ember I think that's a thing your suppose to do

old ember
#

its illogical

strange spear
#

Use it as a feature!

winter verge
#

Think of it as you breaking the wall because of the blast from the impulse bomb

old ember
#

but then everyone should be able to go through then

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you can...

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the IGs are the best gun and wall phasing is the reason why

strange spear
#

Incase you are confused here lazer try and use and impulse to clip youself through a wall. Its not even that hard

plain ivy
#

it keeps lagging and im getting mad

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

old ember
#

also look into anger management ...

mental scarab
#

Why did you banned me

#

Bann

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From talking in vc

old ember
#

you were auto-muted

mental scarab
#

Ya

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Why

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Can you fix it

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Or do I ask sela

surreal sedge
#

these leaderboards are still screwed up

old ember
#

you were auto-muted because dyno caught you spamming.
yuor obvsly no longer muted...
Please Don't bother a legendary with this

#

as far as leaderboards go, the devs are aware, it will be fixed eventually, Please be patient.

fading imp
#

@mental scarab ^

surreal sedge
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ok thanks

mental scarab
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Ok

#

Ty

kindred heath
fathom stream
#

@kindred heath try clear your cache

kindred heath
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oh sorry

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it says player but my friend has name

fathom stream
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oh, that should be fixed soon, it's known @kindred heath

grand heron
#

i think it happenes when someone is healing you but they get pushed away

kindred heath
#

me too

#

that happens to me

pine python
#

how do i use emotes

old ember
#

Hold rmb or B

fathom stream
#

I thought it was G @old ember @Monotaro#0316

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also right click

old ember
#

um... I don't think so...

opal jay
#

i use rmb

open flicker
strange spear
#

ACTIVATE

#

WINDOWS

rugged lark
#

lag

twilit gyro
#

random freezes. the game just stops, sometimes in the menu, sometimes in a match. refreshing the page fixes the problem

old ember
#

Ikr

#

Mostly in matches for me though :/

nocturne dirge
#

Note: I didn't know if i were put this in the Suggestions section or report a problem section
When I press (w, a, s, d, etc...) it takes about 0.2 - 0.3 seconds before the game responds, this is just a little bit annoying and I were wondering
if it were going to be improved (Delay time).

old ember
#

Not for me.

#

Responds just fine.

#

🤔

nocturne dirge
#

You sure?

old ember
#

Yeah.

nocturne dirge
#

Its not like a late respond whenever you press any mooving button?

old ember
#

Nope.

nocturne dirge
#

This is only for the Moving controls. not the mouse (aim)

old ember
#

The (W A S D) keys work.

twilit gyro
#

how good is your internet connection

#

i believe you're experiencing high ping

nocturne dirge
#

Let me check what my internet speed is...

twilit gyro
#

not the speed, the ping

nocturne dirge
#

Oh. Is there a way to vheck that in zombsroyale?

#

Check*

twilit gyro
#

as far as i know, no. unfortunately

#

many .io games tell you what's the ping at the moment

nocturne dirge
#

I live in sweden and play on the EU servers... The north part of sweden

#

If that may help..

old ember
#

I play in California.

dapper thunder
#

Leaderboard is still bugged out on last 7 days but all time is fixed ty

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

hollow karma
#

@nocturne dirge try the above, but I believe your issue is from high ping. Unfortunately there's not much can be done about this at the moment. This "lag' you are experiencing happens simply because you are far from the servers.

#

@dapper thunder thanks for your report, we are aware of the leaderboard issues and we are fixing them alongside working on big features. We always post big bug fixes like this in update notes so stay tuned.

old ember
#

Sela you got a red sword on your profile pic. Can i ask when it will come out?

hollow karma
#

Never, it's only for devs atm. You'll have your chance at cool skins too when they come out don't worry. 😄

old ember
#

I was thinking we would not have skins

plain sky
#

that sword sucks

woeful plaza
#

uhh

#

so

#

im trying to do duos with a friend

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and the code wont

#

work

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i try to input it

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but it only lets me input 1 letter

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then it stops

old ember
#

try pasting in the code

woeful plaza
#

ok

old ember
#

Yang why dose it suck?

woeful plaza
#

still doesnt work

old ember
#

hm, use the link itself then rather then join by code,

fresh wharf
#

need link @strange spear

strange spear
#

For?

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Like

fresh wharf
#

zombs with https

strange spear
old ember
fresh wharf
#

thx

old ember
#

dangit

#

you had a headstart tho :/

strange spear
#

Get beat bot boi

fresh wharf
#

lol

#

theres a unknown error

old ember
#

for future reference, just add the s, in the url bar at the beggining

fresh wharf
#

not by coolbot

old ember
#

you don't need a whole new link each time

agile elbow
#

Tengo Un Bug que reportar

old ember
#

if u pull out a map when you're dead you'll be stuck and cannot close map

molten helm
#

Ive tried chrome as well and it doesn't work

astral solar
#

Refresh ?

strange spear
molten helm
#

Thanks

#

it worked

eager mural
#

all projectiles/particles makes it so i can barely play, very very laggy until all projectiles are gone from the screen

#

latest google chrome, high end gaming pc and a fiber connection, been playing lag free for 2 weeks

#

playing on EU

strange spear
#

Possibly due to EU? Try us east for a test quick eu has been having problems, but they should be fixed

molten helm
#

the link is so laggy

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I can't even move its so laggy

strange spear
#

Hmm

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What server are you on? @molten helm

lofty fable
#

If I am every out of ammo it keeps saying it

mental scarab
#

I am still muted and can’t hear what people say

mortal sand
#

I know it's small but

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it shows up like that on medium quality

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every other quality shows the full message

naive badger
#

map on home screen

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🤔

lavish nest
#

i just lagged across the map and i died

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i was in 3rd

mortal sand
#

lol

old ember
#

you lagged out check your internet what reigon is selected and the quality @lavish nest

toxic pike
#

i have a bug that make the storm go away

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can u guy explan?

#

@lavish folio

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why the storm yast disepir?

median sleet
#

yast disepir?

quaint moth
#

Disappear?

bright robin
#

Bug with kills per round leaderboard: shows me as #2025, but scroll down and see that my rank is actually #21

misty prairie
#

Yea it’s been bugged hopefully will be fixed soon

grave eagle
#

how come i cant see my limited game mode kills

flint warren
#

lol

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it was limited times so it does not count

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sorry

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lol

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btw why did you guys change the minigun to micro gun XD

median sleet
#

realy?

mental kiln
#

does anyone else have a lag that makes you go left after you press a for too long?

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

balmy pond
slate mango
#

the game is so laggy now

#

i literally walk through the houses

astral solar
cold radish
#

Extreamly laggy new game-mode

quaint moth
#

Hmm

eager mural
#

the lag isn't exclusive to the new game-mode, i can tell you that. the regular game modes have been extremely laggy since 2 days ago for me

old ember
#

uncommon deagle still exist

coral wave
pine vapor
#

ok then...

jade tiger
#

fix fckn equipment saving and nickname saving.. annoying af

old ember
#

me dead from a big lag

celest sand
#

Ikr

#

Lag succs

old ember
#

i was frikin top5 solo

celest sand
#

Topkek

fast bronze
#

i can't get in game

celest sand
#

What do you mean by that

eager mural
#

probably that the game is so laggy it's impossible to play lately

celest sand
#

What are you playing on

old ember
elder olive
#

Whats the problem?

old ember
#

in the update log it says the deagle only spawn as epic and lenendary

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@old ember what's the prob

elder olive
#

Wierd

old ember
#

@old ember that pic shod have been before update

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^^

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no

grave basalt
#

Bing bing ur opinion is rong

#

Bong

old ember
#

@old ember yes m8

rugged phoenix
old ember
iron hill
#

my problem is that i cant play with my frineds

#

freinds

#

i join them but cant get in game with them

hollow karma
#

Hey everyone, thanks for reporting the issues; a few things:

  • Out-of-ammo bug, we fixed it internally and when we were testing never ran into it. We will investigate further on it when we can.

  • Leaderboard wrong rankings, seems there are still a hand full of people who are having this issue; we are and have been fixing it silently without any announcements to make sure we didn't break anything.

  • For people with lag or graphic issues please try the following and post the bottom part of this next message from Dynobot.

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

old ember
#

there is still common,uncommon and rare deagles in the game

hard crane
hollow karma
#

@old ember random world spawns for Revolvers and Deagles will be fixed during our next deploy. Thanks for your report!

lusty wind
#

this is the third time my game has frozen in the past 30 minutes on firefox.. not sure if it's a bug with the new gamemode.. don't normally have this problem

#

what log file would i need to send you to help you guys out the most?

fathom stream
#

🤔 PC problem?

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@hard crane and your wifi problem

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or region problem

hard crane
#

I mean

#

This probably was a lag

fathom stream
#

make sure to play on the region closest to you

hard crane
#

I know

fathom stream
#

or it's your wifi problem :/

old ember
#

i was killing the last guy in the arena and then it just put me back on the log in screen WTF

#

about to get a battle royale!

astral solar
#

Do you have a screen shot ?

eager mural
#

i have like 2 fps when people are shooting

#

gtx 1080 hehe

astral solar
#

And can you press F12 and screenshot the console for devs @old ember ?

#

How to fix Network/Connection Issues:

How to Fix FPS/Frames Issues:

  • Use Chrome or Firefox
  • Make sure your browser is updated
  • Set the Graphics Quality to lowest
  • Do a basic cleanup of your device
  • Turn on hardware acceleration on your browser
  • Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

#

@eager mural

#

Can you try this and tell me if it work ?

eager mural
#

done it all

astral solar
#

Still laggy ?

eager mural
#

have had the same issue for 2 days

#

yes

old ember
#

im at work so ?

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shoot my boss is comming ye

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bye

astral solar
#

@eager mural In what gamemode ?

eager mural
#

duo

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regular

astral solar
#

What browser ?

eager mural
#

google chrome, newest

#

windows 10

astral solar
#

Can you try to put 800x600 resolution for your screen ?

eager mural
#

in-game yes, on my actual windows settings ,no

astral solar
#

Why ?

eager mural
#

because it's a browser game, i shouldn't even have to change my actual operating system environment

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then i'd rather do something else

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it worked fine 2 days ago and i've changed nothing

astral solar
#

Right click on your desktop > Screen resolution > Resolution > 800x600.

#

Than play the game in F11 mode and tell me.

eager mural
#

if i had a low end PC i would accept your solution as something viable

astral solar
#

Well just try 😅

onyx marsh
#

so lagggy it ev3en froze my pc

orchid mango
#

did u use low graphics?

eager mural
#

don't we all? still horrendous lag

orchid mango
#

i use high and its smooth

eager mural
#

how smooth is it when 4/5 people are shooting with smg/ar?

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i can't even move when that happens

onyx marsh
#

so
t even crashed my pc

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so laggy

eager mural
#

something HAS to have been changed with how bullets/projectiles work

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the performance is a lot worse than when i started playing

stuck summit
#

i lag nearly every game, even when using https

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and i use chrome

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and i dont use auto detect

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im pretty sure i got hardware acceleration on

eager mural
#

same

median sleet
#

Help! i got the endless loading,(joining the game)

halcyon oxide
#

Yea, reload your page

lapis wyvern
#

lots of lag

halcyon oxide
#

Check pinned

lapis wyvern
#

i did

astral solar
halcyon oxide
#

@astral solar that doesnt help

astral solar
#

Click on the extension after you did everything what's on the pinned message.

halcyon oxide
#

it just shows fps

astral solar
#

And tell me how much FPS you have.

#

@halcyon oxide Yes it does help a lot,it show if it's his PC, or his connection or server connection

old ember
#

Please help the superpower pop up will not dissapear

#

can the devs remove it so i can play?

pale patrol
#

What's the problem @cursive hound

astral solar
#

Try to refresh ?

old ember
#

after all, its not really important

cursive hound
#

Hey guys! new here but this is probably going to sound stupid... How do you change google accounts? I signed into one by accident and need to sign in with another how?

astral solar
#

@pale patrol When you log in the first time after the update you get that thing promoting the new gamemode,he can't exit it ...

old ember
#

hit the settings button

#

and hit log out

cursive hound
#

me?

old ember
#

yes you

cursive hound
#

ok

astral solar
#

@cursive hound Log off and log back with the other account.

old ember
#

i need help ;-;

cursive hound
#

i feel like an idiot. I've literally clicked on that thing so many times and my eyes went right past it.. smh

astral solar
#

@old ember Can you take a screen and post it here ?

old ember
#

yeah

astral solar
#

@cursive hound So i don't need to take a screen showing you how ?

cursive hound
#

no lol

astral solar
#

Okay 😃

cursive hound
#

wait how do you use your mouse again? lol jk

old ember
#

the X button is not shown

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but

#

i cant exit that screen

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no matter what

astral solar
#

Did you try to refresh ?

old ember
#

YES

astral solar
#

Try another browser.

pale patrol
#

Refresh, or if this a program problem open up task manager and kill the program.

#

Snipping tool crashes sometimes

old ember
#

no

pale patrol
#

?

old ember
#

not snipping tool

#

the game

pale patrol
#

Oh the superhero thing?

old ember
#

yeah

#

i did snipping to edit out my name

pale patrol
#

I assume you tried clicking on the screen around it

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but hmm

old ember
#

i clicked on the X button

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you kknow

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at the top left

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or right

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or whatever

#

right*

pale patrol
#

So the browser itself doesnt close or is the superhero not closing and the browser is fine

astral solar
#

Did you try another browser @old ember ?

old ember
#

the superhero

#

and no

#

my only other browser is internet explorer

astral solar
#

Try it and tell me.

old ember
#

yay

#

im trying to use internet explorer now

#

kill me

astral solar
#

Install mozila firefox 😂

#

Is it working right now @old ember ?

old ember
#

mozilla messed up while install

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it crashes because it cant find a file

#

i needs

#

it

coral wave
astral solar
#

Did you refresh snowy ? and Wolf is it working on internet explorer ?

old ember
#

no

#

it F**king crashes

#

what do you expect

#

from a 90s browser

coral wave
#

@astral solar yes, by the way its chrome

astral solar
#

Is it lagging ?

coral wave
#

yes

astral solar
#

I think coolbot had the same problem ..

old ember
#

im pinging sneeza and asking him to remove the superhero gamemode popup

coral wave
#

really laggy

#

and my computer is pretty fast

#

:/ so this cant be on me

astral solar
#

Thewolfbringer try to log on another browser and remove the superhero popup and log back in chrome..

old ember
#

that works

#

?

#

but ok

#

ill try

astral solar
#

@coral wave

coral wave
#

yeah

astral solar
#

Ask a Legendary zombs ( devs ) to help you..

coral wave
#

k

#

@lavish folio help D:

old ember
astral solar
#

Nice !

cursive hound
#

how do i enable my mic on here?

#

nvm

astral solar
#

Try this ?

cursive hound
#

lol stahp

coral wave
astral solar
#

oh nevermind thumbsup ^

cursive hound
#

ye

halcyon oxide
#

uh, just exit out @coral wave

coral wave
#

@halcyon oxide that's not the point

old ember
#

just close your browser

#

lmao

halcyon oxide
#

its really just ctrl-shift-i

coral wave
#

i did

halcyon oxide
#

its developer tools

coral wave
#

no not the dev tools

#

the game

#

the ground is black

#

and laggy

old ember
#

turn your graphics down to low

coral wave
#

already did

vital thorn
#

sometimes when i drop a gun it glitches out and i cant move or shoot or switch weapons

brazen leaf
#

lemme show you something

#

this keeps happening to me

astral spear
#

you said that the deagle only spawns as epic and legendary now, but i still find common ones, uncommon ones, and rare ones

signal lynx
#

so much for an update...

elder olive
#

Lol

#

It was mainly to add things into the game, not for bug fixes

signal lynx
#

Uhm, check the update log

brazen leaf
#

omg I lagged so fudging hard I couldn't move

old ember
#

im also having the double person glitch

brazen leaf
#

and there's nothing wrong with my wifi

#

I can't move my 4th gun

elder olive
#

Yes there was a few bug fixes but it was mainly for the super hero update

naive badger
#

these guys teamed on me

elder olive
#

So?

naive badger
#

its not teams

elder olive
#

Yeah, but its not like its that big of a deal

naive badger
#

still tho

#

so yea

jaunty meadow
#

1, it may have been a coincidence
2, even if it wasn't, so what? Sure, it sucks to get teamed, but there isn't much to do except shrug it off and jump into another game

naive badger
#

just sayin

#

like y always hate

#

lol

#

plus they never shot at eachother

#

I was spectating

dense depot
desert stratus
#

#rude

fathom stream
#

there is a problem with game freezing, I have seen multiple people did it including myself

sacred scaffold
#

are the RPG's in superpowers mode suppose to be mini??

fathom stream
#

yea

median narwhal
#

i was playing whit 2 friends and we all had problems whit the hud 1 mi friiend was killed and i saw his hp at full other there was a phantom player called player that sometimes replaced our names on the hud and sometimes our names dissapear compleatly

pliant parcel
#

This game freezes too often now

abstract star
old ember
#

yes is a clone name

#

Why same color though

hollow karma
#

It's a bug that we thought we fixed, we will push another "fix" as soon as we can. 🙏

old ember
#

Okay

pliant parcel
#

the game crashes a little too often now please fix

hollow karma
#

What do you mean by crash? Does it freeze? Do you get any messages? Do you get sent back to the main menu?

pliant parcel
#

i mean freezes during a match

old ember
#

Yep.

#

Experienced it too.

#

Like, it just stays there unless you reload the page

hollow karma
#

If it happens again can you please open your console (f12), and take* screenshots of all the red stuff on there and post the screenshots here?

pliant parcel
#

maybe

pseudo dome
#

f

pliant parcel
#

also sometimes this game resets my emotes settings

sullen depotBOT
#

dynoSuccess angel#3563 has been warned

drifting crane
abstract star
#

it says out of amo

shadow shoal
#

im having a bad lag problem, and it has only been that way ever since the update

pastel thistle
little wraith
#

My account is gone

#

it says Im level 1

#

My friend too

#

I was like level 13

static compass
#

Sometimes the weapons spawn in places where you can't get them

little wraith
#

@hollow karma

strange spear
#

@little wraith did you ever sign in

little wraith
#

yes

strange spear
#

Try signing in with that external account again

little wraith
#

i did it after the update and i was level 1

strange spear
#

Click the circular gear, and click signout

#

And then try resigning in

little wraith
#

ok

#

try it again?

strange spear
#

Yes just sign out and re sign in

#

If it stays like this ill relay your message to a dev

little wraith
#

ok

#

happened to my friend too

strange spear
#

Have you resigned in?

little wraith
#

wait a sec

#

I was in a match just now

#

as a guest

#

level 1

strange spear
#

After you resigned in?

little wraith
#

yea

strange spear
#

Ok.

#

Ill relay your message

little wraith
#

thanks

glass bough
#

who on?

strange spear
#

@glass bough i am for now, whats your problem sir?

glass bough
#

why it take so freaking long to load fam

strange spear
#

How long does it take usually?

hollow karma
#

@little wraith are you sure you're on the same account? Try the one you haven't. I can continue to help you just lmk.

glass bough
#

like a min

#

thats still a long time tho

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

glass bough
#

and i have good wifi

hollow karma
#

Can you do this part @glass bough

glass bough
#

idk what half that is

#

i do have alot of tabs tho

#

ima close some

strange spear
#

A minute for load time isnt even that bad

hollow karma
#

Are you on a pc? Macbook? Chromebook?

glass bough
#

cromebook

hollow karma
#

Yea close other tabs...

glass bough
#

the world can end in a minute

strange spear
#

Definately

glass bough
#

a minute is a long time

#

my dad said he would take a min

hollow karma
#

Chromebooks are not very good for gaming it's surprising that it even runs our game.

little wraith
#

@hollow karma what do you want me to do

hollow karma
#

Are you logging in via FB? Google?

little wraith
#

FB

#

Ill try all my google accounts

#

ok it worked

#

thanks

elder olive
#

K

strange spear
#

ignore that

elder olive
#

ignored

iron hill
#

my problem is that i cant join a match

#

it always says failed

#

even when im with my frinds

#

freinds

brave hull
#

When someone quits the super power lobbyy it leaves a power up behind

#

they carry into the real match meaning you can get powered up before the game starts

old ember
#

é are black.

karmic copper
#

Can't join servers

#

Can only join squad or superpowers

uneven dragon
#

@old ember unsupported alphabet.... maybe?

old ember
#

the font doesn't support special characters.

rugged thicket
#

not able to join superpowers and solo

ashen hare
#

- Fixed a party UI bug that showed the same teammate twice or sometimes your teammate would not appear at all in the UI.
this bug was not fixed, at least on super mode

#

sometimes me or my teammate, but not to both of us in duo simultaneously

stuck summit
#

this isnt really a problem but theres WAY too much ads

maiden coral
#

I wouldnt mind Oceanic servers because i lag heaps on any other, even sea the closest

#

(asia)

olive charm
#

fix the issue where you get upgrades in superpowers when you spawn in the lobby

#

i once got literally 3 in every category because of this

void panther
#

Right now it's always logging me out from Google+ when i reload the website, please fix.

old ember
#

Also, even though I do not have picture evidence, I was lvl 28 yesterday

#

And I am lvl 23 today

astral solar
#

It's just a glitch,you got more than +7 xp and 1 coin it just stopped loading.

#

And for the level evidence post it here.

polar wave
#

@hollow karma @lavish folio every time I close down the tab, and re-open it, it automatically logs me out of facebook

#

I have to re-log in every time

old ember
#

@polar wave i am pretty sure u are not suppose to tag them.

astral solar
#

Unless it's something important...

polar wave
#

I appreciate your concern @old ember 😃 but im certain they are fully capable of telling me them selves

#

In case im abusing the Dev highlights

old ember
#

it is just when i did it i got shouted at

polar wave
#

Im sure there was a good reason for it ^ 😃

astral solar
#

Read my message ...

polar wave
#

what @astral solar said

brave tree
#

I am getting many... MANY ERRORS when trying to load the game. I have never gotten these errors before.

old ember
#

actully i answered Sela`s question

#

when i did it

astral solar
#

Well that's not an important thing

old ember
#

a question to me

#

but why are we here

dry heath
#

can you guys make more roles?

polar wave
dry heath
#

sorry wrong cahnnel

polar wave
#

I always open the game with the full link path

#

Then I have to re-log in to facebook each time

#

And after re-reload, the HTTPS:// is gone

#

Could potentially have something to do with the new facbook policy changes?

#

I've seen those recently

distant citrus
hollow karma
#

@polar wave we're looking into it, it's related to a server issue we found - we made a fix for it last night, but obviously it's not working as intended

half stratus
#

as i wanted to play ZR, i noticed i was logged out of Google, so i tried logging in, after 20-40 Seconds, it showed me "an unknown error occured".

polar wave
#

Ok

#

Also, just played a game, and was rewarded no coins or exp

astral solar
#

this too

polar wave
#

It says im level 1

#

when actually 63

half stratus
#

ok

old ember
#

i have two problems

onyx lily
#

all teamates still dont spawn in

#

correctly

old ember
#
  1. Deagles ever so often spawn in as a Rare Deagle
#

and 2.

void heath
#

anyone else having issues connecting to US east>

#

?

old ember
#

tht @onyx lily

celest geyser
strange spear
#

@old ember that should have been fixed

#

The deagle thing

#

Can i get a screenshot from today?

half stratus
#

i can finally login now

hollow karma
#

If you're having connection issues right now it's related to what we're trying to fix, please check #announcements

fathom stream
#

^

strange spear
#

With a date visable?

young musk
#

every time i go on zombs i have to log in aagain

eager mural
#

@young musk
Sela - Today at 7:38 PM
If you're having connection issues right now it's related to what we're trying to fix, please check #announcements

young musk
#

k thx

half stratus
#

Idk if its a glitch or a feature - but if u throw a reversed impulse grenade into an house while ur staying at an window u get teleported inside the house

#

like i said idk feature or glitch

hollow karma
#

@half stratus feature

half stratus
#

oh ok

old ember
#

If it drops again, I will post evidence

astral solar
#

you can't be level 28 ...

#

you don't have that many coins

old ember
#

i got 19k and i am level 39

toxic pike
#

the game kick me out from my acc after i rg

#

and how u can make it less lagy

old ember
#

ffs

#

the superpowers pop up is not gon

#

gone

serene island
#

Just click on the side......@old ember

old ember
#

i did

#

and on the X

#

it wont go away

serene island
#

Welp

hollow karma
#

@old ember are you on a PC? Chromebook? etc..

astral solar
#

sela for the save

old ember
#

PC

hollow karma
#

Which browser are you using, also have you tried another browser?

old ember
#

google chrome

#

and no

#

because i cant use the other ones

hollow karma
#

Why not?

old ember
#

mozilla crashes

hollow karma
#

Can you open your console and take a screen shot for me, press f12 to open it

old ember
#

internet explorer sucks

#

of the

hollow karma
#

Sorry, open your console first, then load the site

old ember
#

console?

hollow karma
#

You could also try running Chrome in incognito mode, you could have some kind of extension blocking the ui tech in our game

torn trench
#

um sometimes we can't join our game because the ads wont load

hollow karma
#

Press f12 to open you rconsole

inland ore
#

thats why i use a adblock @torn trench

torn trench
#

yes

#

i have it

old ember
#

k

torn trench
#

but my friend

inland ore
#

or ublock to be more specfic

old ember
#

i did the console

torn trench
#

he can't join and after every game he needs to reload

hollow karma
#

That's a bummer to hear you guys don't want to support our game :[

inland ore
#

i do like the game alot

old ember
#

now what?

#

in the console

hollow karma
#

Load the site/game

old ember
#

i see this

#

ok

torn trench
#

i like the game a lot

hollow karma
#

Then show me the console

inland ore
#

consider adding a patreon @hollow karma

torn trench
#

its just that the ads are hard and are always in the way

inland ore
#

true

old ember
#

thats the console

#

woops

#

discord was in the way

astral solar
#

sela i don't use ad block for u

old ember
#

console rn

#

100 warnings, 27 errors

hollow karma
#

Can you click on console and expand it downwards so we can see more of it

old ember
#

Answered.

median sleet
#

my character walk by itself.

eager mural
hollow karma
#

Thanks for the report @eager mural

eager mural
#

anytime

hollow karma
plain spear
#

How come white deagles are still a thing?

hollow karma
#

The white deagle shouldn't be happening, can you take a screenshot?

eager mural
#

yeah, is there something in particular you want me to show you now that i'm using your link?

hollow karma
#

Change the 1 to a 0 if it crashes your game btw

eager mural
#

i see there's debug like rows now in the console

plain spear
#

I didn't have it, my teammate did but the game is over now.

hollow karma
#

@eager mural can you ping me here if you freeze again, just use that link from now on

eager mural
#

gotchu fam

hollow karma
#

It'd be great if you could give us an update whenever you're done playing as well, thank very much

balmy spoke
#

what

eager mural
#

alright

old ember
#

hi

#

bye

#

Did you say that it will be an update later tonight Sela?

balmy spoke
#

jn

old ember
#

jk?

plain spear
#

Sela, my teammate was recording so it will be on a video

hollow karma
#

@plain spear found the issue, I made a tiny little error on the world spawn for Deagle

#

It will be fixed in tonight's update along with NEW rewards

earnest anvil
#

@hollow karma Is mobile coming out this week? What are some rewards?

hollow karma
earnest anvil
#

Sry

plain spear
#

Sela, here is a screen shot I just took from his video.

#

Ok guess I am late. haha... and new rewards.... WOOT!

#

Sela, might want to check over the last update. The UI issue with showing the same teammate twice is still happening.

#

And I still get the 'Out of Ammo' message in the staging area.

hollow karma
#

Yes they were both fixed in our internal testing, we will continue to investigate - thanks for the report

plain spear
#

Ok.. 😃

#

Is there a report of teammates names showing up as "Player" instead of there name?

gilded spoke
#

hi

#

hi

misty prairie
#

@gilded spoke conversation goes in #general

old ember
#

@hollow karma

hollow karma
#

That happens when you move the weapons/items around too fast and too often

#

We will add a delay to fix it when we can

old ember
#

yes indeed

#

Sela is it right that we wil get the shop in 1 week and 2 days?

abstract star
#

ping him

old ember
#

u are not allowed to ping them

#

i think

abstract star
#

last time i did

old ember
#

oh boy sella typing

hollow karma
#

It's fine, let's calm down with chit chat in this channel please. You can ping me in other channels, but don't ping the other devs.

old ember
#

ok

sullen depotBOT
#

There will be no ETAs on these features, they are also in no order. Please be patient.

- More weapons
- More cosmetics
- More rewards
- Keybindings
- Map overhaul
- Uses for coins/gold
faint rock
#

my game keeps kicking me out

#

when it happens my character keeps moving across the screen and the buildings de spawn

ornate merlin
#

My game keeps on getting stuck at one percentage when it's loading and I have a perfect internet connection right now. Should I restart my laptop and try again? Oof.

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

round shell
#

Deagle definitely doesn't only spawn as epic or legendary

#

I've gotten an uncommon deagle.

hollow karma
#

Will be fixed in tonight's update, that was MY mistake.

astral solar
#

no big deal about it Sela take you're time.

polar wave
#

Last 3 games completely froze mid game

hollow karma
#

Can you open your console and show me when you freeze again

polar wave
#

kk

#

it happened 3 games in a row, solo, on EU server

#

@hollow karma

#

4 times in a row

#

4-5 other players also crashed

#

at the same time

junior storm
#

shot some one in power with pump seven times and 20 times with a pistol and he shot me twice and i died

hollow karma
#

I can't see anything in that screenshot

#

Can you zoom in..

astral solar
#

@polar wave you crashed after the game started ?

polar wave
hollow karma
#

Can you scroll up and take screenshots of that

ornate merlin
#

I've been waiting 5 minutes. And it's been stuck like this. I restarted my laptop 3 times already.

polar wave
#

@hollow karma ^

vernal plank
#

ITS NOT LOADING FOR ME sorry caps

hollow karma
#

EU servers are struggling atm, we're looking it

vernal plank
#

oh

old ember
#

@hollow karma also the Ai player gave common or uncommon weapon and -50 hp

#

in aisan server

polar wave
#

@old ember bots are present in all servers, at slower times to help fill game lobby up faster

old ember
#

yea ik

junior storm
#

i have a lot of hackers with infinate health

ornate merlin
#

The game wont even load for me! I've been waiting forever. I've refreshed the page 10 times. I've restarted my laptop 3 times. My internet is completely fine. No one else is on it other than me. I opened a new tab and tried again and waited 2 minutes and it wasn't loading.

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

ornate merlin
#

It doesn't work. I've tried everything. I even shut off my router for 1 minute and then turned it back on and nothing improved.

hollow karma
final crypt
#

hey just for say the double pump and the double tatical is pretty annoyning and i think that need to be nerf so that is (and you can do double with whatever you want like rpgs, snipers, deags, and so many weapons)

orchid mango
#

Fixed a party UI bug that showed the same teammate twice or sometimes your teammate would not appear at all in the UI., im still having this issue

proud delta
#

same here

orchid mango
#

Also, using the hotkey tab works to open the map in a solo game or when playing solo in duo or squad but does not work when with a teammate, atleast to my experience EDIT: This is not accurate because it did not work in a game of solo i just played, I dont know what causes the issue

proud delta
#

tactical is actually weaker than the pump, and the pump needs to be nerfed a little bit. its quite OP

ornate merlin
#

For some reason Zombs hasn't been working for me today.

#

I did everything, I've tried everything.

old ember
#

What exactly isn't working?
does the site just not load in?

ornate merlin
#

It always gets stuck at on percentage then stops

stuck summit
#

this isnt a problem but PLEASE REDUCE THE ADS

flint warren
#

lol

#

they use ads to get money XD

#

soo

#

do you want this game to DIE or make it live

stuck summit
#

but ads dont need to come up nearly every game

serene island
#

They dont

#

It’s like has a timer I think

#

1 per 10-15 mins

flint warren
#

tru

#

well they need the money tho sooo

#

ya'

old ember
#

I am lagging every game I am playing

ornate merlin
#

My game is soo laggy

earnest anvil
#

Could you explain in more depth? Is GPU acceleration on? And what device are you on? @ornate merlin

halcyon oxide
#

reload

#

@stuck summit could be your wifi, or maybe graphics card.

shy zephyr
#

response to when keys are pressed are i lil slow. AKA: if i press w, it takes a second to process that I actually pressed W.

earnest anvil
#

How good is you wifi? @shy zephyr

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

old ember
#

try that stuffs ⬆

earnest anvil
#

How do you activate Dyno?

old ember
#

sorry, he only responds to me ;-;

#

he nuh like people without the colour purple

earnest anvil
#

Lol

misty prairie
#

idk he likes blue also

earnest anvil
#

How bout now?

#

Nick

onyx marsh
#

SO LAGGY

opal jay
#

yes

brave hull
#

If people quit in the plane they drop power ups potentially leaving a little jackpot for a lucky player.

sharp flame
#

input lag is really bad D:

ornate merlin
#

I would like to know why the game is being so laggy. It is finally working on my laptop, which is great, but it has just been so laggy. I have a MacBook Pro Air laptop that I use and normally the game is not laggy. I use chrome as well. Just the lag it really bad.

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

hollow karma
#

Do the bottom part please. ^

old ember
uneven dragon
#

Wow the resolution

old ember
#

same

crystal sinew
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the game is too laggy now

strange topaz
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When you are shooting while moving then stop moving and let go of the shooting after you stop moving, the game glitches and keeps you shooting while moving in the direction you last touched your keyboard. Lost a couple games with this, I do not know if anyone else has experienced this.

fathom stream
#

??

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pj

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oh

sullen lava
#

yeah

fathom stream
#

we can't do anything about it because it's a play style :/

sullen lava
#

WHAT

old ember
#

Yeah it's a bit of a problem Mabey if they allow squads or duos on superpowers it would help

sullen lava
#

yeah ikr

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but cross teaming is cheating...

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whatt

old ember
#

Sorta

sullen lava
#

how is that a play style

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it is CHEATING

old ember
#

More like being an a $$hole

sullen lava
#

ikr

old ember
#

But not cheating

sullen lava
#

how is it not cheating wtf

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sigh~ nvm thx for the help

fathom stream
#

:/

sullen lava
#

it is cheatingg

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where is the rules

fathom stream
#

sadly we can't do anything

old ember
#

Cause there is no way it's not possible without breaking the game therfore not cheating cause it's possibl but it's a rude thing to do

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Yeah

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No other fix than allowing it to be duos /squads

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But that probably hard to work out

sullen lava
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sigh~

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and guess what another people are caught cross teaming

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by me again

old ember
#

That sux

strange topaz
#

well

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if they are cross teaming

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use your brain to beat them i guess

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taking out cross teams can be easy but yeah

old ember
#

Kinda hard to do

strange topaz
#

grenades, splitting them, rockets, etc

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plus you have bushes to ambush them

old ember
#

Especially if they stic to each other

strange topaz
#

true

old ember
#

Still kinda hard cause now u gotta avoid double the bullets

strange topaz
#

some people cross team but they are pretty bad at it

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🤷 just play smart and you will be fine

karmic stream
#

hi

old ember
#

Hi

karmic stream
#

im new in this group

strange topaz
#

not really a group

karmic stream
#

oh!

strange topaz
old ember
#

Well welcome to the discord

karmic stream
#

thanks

ebon forum
#

Uh, why is it when I break blocks I can't build in and if the game modes

old ember
#

building is not in any modes except 50v50 with building but that was a limited time mode its no longer in the game for now

ebon forum
#

Knthxs

old ember
fading imp
#

@1InchPunisher#7925 That’s just lag
@sullen lava Cross teaming in solo is fun mate, it’s used for 1v1s too

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@old ember Fix what?

old ember
#

check below where it shows hp

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and shield

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it happend to me to

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there should be a purple guy

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id not see him to

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but there i two blue ones

stuck summit
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i lag nearly every game when im not using auto detect, on https, and im on lowest quality

old ember
#

use ur region fam

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for example

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im from Europe i use Europe

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and servers are laggy today for everyone so dont worry

stuck summit
#

yeah im in us east and i use us east

old ember
#

dont worry

stuck summit
#

and, this has happened to me nearly every game for about a week now

old ember
#

servers r going to be fixed soon

stuck summit
#

aight

sullen lava
#

how is cross teaming in solo a thing

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u know what nvm

#

just frogget it fhauiejufka

old ember
#

Laggy as hell the game

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its not because of fps

true ivy
#

in super powers the "Out of Ammo" message hasnt gone away ater joining another game

old ember
#

Oh nice im Uncommon

ivory python
#

When this happens the slot cannot be moved

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And cannot be removef

old ember
#

admin please

pale patrol
#

What is your problem