#report-a-problem

1 messages · Page 28 of 1

serene island
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@old emberwelp I have a magic mouse so it's like touchscreen with no scrollwheel so it's scrolling all over the place and sometimes I die due to my RPG when I try to heal myself

old ember
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I cant login

harsh bolt
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After I play duo/solo/zombies I cant slick the modes anymore

random sequoia
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squads are broken

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when we go in

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only 2 of us are in

hybrid needle
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I cant join squads

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I just get left behind while everyone goes first

timber gust
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@timber gust

old ember
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@timber gust could you please explain how the user @timber gust has been a problem?

lavish folio
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anyone else having any problems joining squads with a pre-made team?

eager aurora
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when i play duo i cant go back to solo or sqaud

deft jungle
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i cant join my friend

uneven dragon
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I have no problem with that🤨

strange spear
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Why hello sneeza. No havent had that problem. Ill keep an eye out.

harsh bolt
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After I play duo/solo/zombies I cant slick the modes anymore

stone quarry
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some pepole say bad words in the chat plz make an option so that you cannot see the chat

misty prairie
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We try our best to keep it PG @stone quarry

stone quarry
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thanks @misty prairie cuz now i cant play dis game, there is swearing

strange spear
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@stone quarry just try your best to ignore it

tranquil jewel
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im black

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i will fak ur mom so hard yeeaaah

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aahhhhh

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da

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nklkå¨äö¨

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ä¨

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lö'

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ä'

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öä'

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ooooh ye

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im racist

sullen depotBOT
#

dynoSuccess DogeMaster#2620 has been warned

tranquil jewel
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i will kil all black

sullen depotBOT
#

dynoSuccess DogeMaster#2620 was muted

old ember
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#bandoge

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like if you agree

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lol did you like it

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he is massaging me that it was his friend who said that

stoic lark
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just go and block him

sullen depotBOT
#

dynoSuccess affanrahim#6577 has been warned

stoic lark
#

What did he even do

misty prairie
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He’s being a little inappropriate and this is for reporting a problem

stoic lark
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lol ok strict much but ill stop (just tell him to stop next time)

strange spear
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Just use this chat for reporting problems please

sour acorn
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why do i can't join server asia? it always pop "failed to connect to server please try again later" message. my isp is Telkom.

strange spear
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The https may help connection errors

sour acorn
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@strange spear i always use that link when playing. but it always failed since 2 days ago. is it blocked by isp ? cause i can join when i turn on opera browser's vpn.

strange spear
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If you think its blocked by isp try talking to @plain sky i remember him saying something about that

sour acorn
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ok, thank you very much for your reply

brazen crow
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Kill doesn't count when you kill the opponent while dead

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glitch?

wintry dagger
strange spear
misty prairie
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^

old ember
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@misty prairie WHAT DID I DO

misty prairie
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Check dm

sour acorn
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by the way, @strange spear . should i dm yang about earlier or it's better to wait in this channel ?

solar blade
strange spear
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@sour acorn i believe dms are closed so @ him with your question mentioning the isp problem

finite tide
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Right click again

plain sky
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@sour acorn msg @lavish folio about your problem

celest sand
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Boyos

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Big lag problems

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Ever sence the new update

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Like

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5 fps

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It bad

finite tide
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Yeah me too I got 2nd because of it 😦

plain sky
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What kind of lag..

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FPs?

finite tide
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It is random lag spikes

buoyant igloo
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the game isnt letting me play it anymore for some reason

old ember
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lagggg

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

buoyant igloo
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i have to refresh every time to play

fathom stream
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@buoyant igloo why?

sour acorn
misty prairie
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Is https in front of zombs royale @sour acorn

old ember
strange spear
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^^^^

hollow lark
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i tied making a squad befor e or joining one it it alwatys sauid ther party was full

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whentherebwas noone inside

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exce[pt for my friend

astral solar
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He probably clicked on duo and another player joined.

turbid stag
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I frequently get kicked off games, the error message tells me that a problem occurred, what should I do?

misty prairie
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Is https in front of zombsroyale? @Tian610#1021

thick moat
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randomly lost connection. it said to report it

old ember
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do you happen to remember/ have a screenie of the exact message?

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or close to?

novel sentinel
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I've been constantly getting connection errors, and is there anyway I can fix it?

old ember
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what type of connection errors?

novel sentinel
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nvm I just played a full game, and it seems pretty cleared up

old ember
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Glad I could I could help!

white vale
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My loading screen is kinda broken,the green bar is full but it still says 93% of loading and i have to try and try again until i succeed to load it please fix it it wastes my time

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heres a screenshot

astral solar
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Try to refresh it.

white vale
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i did like 47 times

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for it to work

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everytime i try to play a simple game loot and kill

halcyon oxide
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Try disconecting your internet

white vale
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Ok

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kinda worked but stucks me at 100%

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now i can play now

dry flume
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The green bar moves at a different speed than the actual percent; it may also show 100% done but it might take a few seconds after that to completely load

halcyon oxide
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Well, this is a visual glitch, but well, i rev'd one of my team8ts but it still showed him a dead

celest sand
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@plain sky yes fps lag

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Not rubber banding or anything

old ember
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When I play on Asia, everyone’s name is ちわぬ. This name is racist in some Asian languages. Please have this name censored

heady vector
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So i play this on laptop and i have noticed it drains batter very quickly and its kinda of a problem so hope u can fix the battery problem soon

acoustic coral
old ember
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the sever is laged

halcyon oxide
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yea. check pinned messages here

wraith wyvern
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when ZR finally loads,i see a black background,and then the game lags super hard

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

ivory elk
old ember
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@ivory elk Has this happened multiple times?

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recently

verbal marlin
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i need help with this error

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just help me!

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How to fix Network/Connection Issues:

How to Fix FPS/Frames Issues:

  • Use Chrome or Firefox
  • Make sure your browser is updated
  • Set the Graphics Quality to lowest
  • Do a basic cleanup of your device
  • Turn on hardware acceleration on your browser
  • Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

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IT work!!!

sage cedar
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A psychologist

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XD

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Jk

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:v

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Sorry m8

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IDK

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What

dry flume
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@old ember please don’t spam

sage cedar
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Why is his messages going away

dry flume
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Might be words that are blocked

sage cedar
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Ahh

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Duck

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Yep

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Lol

sour acorn
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@misty prairie @strange spear sorry i didn't realize it before. because opera browser is hiding "http/https" text in address bar. thank you. it works now. small mistake 😂

strange spear
polar wave
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@hollow karma @lavish folio @plain sky Hello

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Actually will post in questions

old ember
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Don’t ping officials

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Please

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@polar wave

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Like the Legendary Zombs

polar wave
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yes @old ember ?

old ember
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don't ping legendary zombs please

polar wave
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hu?

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I pinged them with a reason

proper heron
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pranked

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it said i was in the game for them

golden kayak
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I was in the same game with him, except I successfully got into the map. On my screen he appeared to be in the plane, then become afk at the edge of the map.

flat tree
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Most of the time when I join a game, I can't move at all. This happens frequently so it's a big problem for me. :/

random sequoia
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this is kinda concerning to me

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it hasnt happened to me but

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sometimes

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random players just lose 50 health

strange spear
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Bots

random sequoia
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oh

strange spear
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Did they pick up a gun?

lament whale
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theres bots?

random sequoia
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yeah

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sry to break i t to u

strange spear
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If a player is a game created bot (which there are) and they are always named player

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When they first find a gun they will be lowered to 30 health

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And then lose the abilty to pick up more guns

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They have a limitless ammo

lament whale
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so thats why it was easy to snipe that guy

random sequoia
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interesting

strange spear
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But only drop 30 bullets of the weapon type they had

lament whale
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do they just walk in one direction

strange spear
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And the weapon

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No not usually

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Those are probably dc'ed players

lament whale
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so then the guy i killed was just very bad at the game then

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no he wasnt dced

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he shot at me

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but he kept walking in one direction with his guns aimed in the oppisite direction of me

desert stratus
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Sometimes I'll change my guns from one slot to another, but instead of switching, the gun icon stays above the one I wanted to switch it with, and then I can't change it. I can still play and pick up items with that slot tho, but it gets annoying.

exotic maple
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everytime i join a server it just instantly lags

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it just keeps lagging and its keeps getting annoying

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

exotic maple
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well i have both

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but thanks

serene hare
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How to deal with toxic teammates

strange spear
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Kill

serene hare
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Ok

austere turret
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pls help me report him

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😦

old ember
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is that a member of this server?

serene hare
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Ban him

austere turret
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yes

strange spear
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You should bring this to a mods dms you know

austere turret
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what u mean?

strange spear
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Direct message a moderator on the server

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Instead of placing this in open chat

verbal marlin
austere turret
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now this cmon rlly?

shrewd arch
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dont act innocent

strange spear
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Dms please

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Not public chat

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@Risdden#0770 also dont be an ass

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Oh

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Uh...

exotic maple
#

am still lagging ):

strange spear
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@austere turret also please just block them

exotic maple
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the fps is good but connection is very bad ):

strange spear
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We cant stop them sending you dms

shrewd arch
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he did

strange spear
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@shrewd arch?

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Ok

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Why didnt that work earlier

shrewd arch
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he blocked me

strange spear
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Good

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You seem the kind of person to be blocked

shrewd arch
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Sure

austere turret
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well he should be

shrewd arch
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you dont even know who he is

sullen depotBOT
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dynoSuccess Risdden#0770 was muted

exotic maple
#

can someone please tell me how fix the connection issue?

strange spear
#

I dont know who you are buddy but i surely dont care either

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

exotic maple
#

btw i dont understand what does it mean by posting a speed test/my country is cairo/idk what do you mean by that /same

strange spear
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Search speedtest

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Google it

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It should come right up

exotic maple
strange spear
#

Sure

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Run it

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Its the download upload and ping

exotic maple
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lol i keep pressing go

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..

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what the.....>

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what do i need to send?

old ember
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well did you try any of the other fixes first?

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try thoes and if they don't work. then post your specs.

exotic maple
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i did the 3 fixes

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that the bot told me

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well

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i only use chrome

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cuz firefox is always uselesss

old ember
#

the connection fixes? did you try the lag fps fixe3s as well?

exotic maple
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lag fps?

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do you mean like the fps going low?

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and trying to fix it?

old ember
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this part

exotic maple
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ummmm

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well the only thing i did was setting the graphics and updating?

hollow jewel
#

xxxxxxx

high bison
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am lagging and my game keeps crashing even though my wifi is good

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pls help

harsh bolt
high bison
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done that lag decreased but it keeps crashing

rare bone
old ember
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did it disapear once the round started?

rare bone
#

ye

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it lasted from when i was in lobby to me jumping off the plane

fluid oasis
#

i met that before

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many times

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@rare bone

harsh bolt
#

That happened to me too

fathom stream
#

it always happens

slender meteor
#

Its the Wrong name

fathom stream
#

maybe he put the wrong one in

supple vessel
#

My game keeps saying 'thanks for supporting this game' after 1-3 matches

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how do i fix this?

lean fox
#

you can with a glider out side the map

supple vessel
#

what?

uneven dragon
#

@sagar#8716 me too, and it’s annoying

supple vessel
#

How do we fix it?

terse glen
#

I'm trying to party up with a friend, but whenever I type his invite code, or he types mine, the message "Unable to join party because it is full" pops up

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Nothing is working, we've refreshed the page, tried new codes hundreds of times

worn ruin
#

Ye i can see that ur a hacker man

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so u gon hev to reinstall the geim

supple vessel
#

wait u can install the game

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?

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how?

harsh bolt
#

Its just a web game you cant install it

supple vessel
#

how?

harsh bolt
#

I mean cant

supple vessel
#

k

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why did @worn ruin say that @terse glen has to reinstall the game when u just said that we didn't have to?

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i might be overthinking things

harsh bolt
#

xd

supple vessel
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haha

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my game keeps saying 'thanks for supporting this game' after 1-3 matches and doesn't let me do anything and i have to reload the page.

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how do I fix this

harsh bolt
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idk

supple vessel
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does it happen for u?

harsh bolt
#

sometimes

supple vessel
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so what do u do?

harsh bolt
#

refresh xd

supple vessel
#

me too

strange spear
#

The ad bug is due to our advertisement provider. We cant do much to fix it.

exotic maple
#

aww man

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its so annoying!

strange spear
#

What could also help is disabling adblocker

supple vessel
#

hey man

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how do we fix the 'thanks for supporting the game' message after most matches?

astral solar
#

Try disabling your adblock.

supple vessel
#

where do i do that?

slender meteor
#

Guys!!!

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Theres Something Wrong

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Look AT this!

supple fiber
slender meteor
supple fiber
kindred heath
deft dagger
#

who knows yammyxoxo

strange spear
#

edward wrong chat, this isnt a problem

deft dagger
#

lol just relized im not in yt

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i have a problem

strange spear
#

yes?

deft dagger
#

yesterday it kept shoing the door thing

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when i wasin ap

strange spear
#

that is a bug with dying by doors

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to get rid of it just touch a door next life

slate mango
#

when the game finishes loading, it just shows an empty green grid

elfin raft
#

if i could, i would disable all the effects that lead to FPS drops during combat or when a lot of things are going on on the screen.

lament whale
#

found a glitch reposting in the correct channel lol

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when u rarrange your last slot with your 2nd slot with a shotgun a shell will be shot doing damage to the person but not wasting the bullet

dusty ridge
fresh wharf
#

i need the link with https

fathom stream
#

does it happen for all io games? no background? @dusty ridge

fresh wharf
#

because its every day the same bug

dusty ridge
#

@fathom stream i managed to fix it by clearing cache. thanks for the reply

fresh wharf
#

pls

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i need the link pls

old ember
#

For?

fresh wharf
#

just with https and zombsroyale

fathom stream
fresh wharf
#

thx

old ember
#

its really laggy

reef burrow
#

yo

upper jacinth
fathom stream
#

Wat....

upper jacinth
#

And that's the win

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10 potion saved me there

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totally not a hacker

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xD

fathom stream
upper jacinth
#

ik lmao

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but i foudn this bug

fathom stream
#

just the potion pic here, the wins go into showcase

upper jacinth
#

where you cna get 10 potion

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hahaha

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jkjk it's a visual bug

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@hollow karma @lavish folio Found a very important visual bug. If you were to scroll through your weapons using the scroll button on your mouse too quickly, the item may display an incorrect value. Visual bug. Scrolling back to the item will restore the value, but this is something you may want to take note. Please refer to my picture posted before the picture I won. Thanks!

old ember
#

every few games, it says thanks for supporting then I cant do anything

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I have to reload the game

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please fix this

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My friend doesnt have this issue, but he has adblock

unborn swallow
#

Thanks for supporting

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is it just stuck?

old ember
#

Turn off ad-blocker, the ad will play properly and you will be able to continue at the end dof it

lapis herald
#

look at my health

sage cedar
#

That’s odd

lapis herald
#

yes it is

foggy ivy
#

xd

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i had that aswell

devout bone
#

lols

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been loadin for a while

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15 mintues

sage cedar
#

That’s Called bad wifi

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XD

devout bone
#

lols

brave tree
devout bone
#

not rlly

brave tree
#

xD

misty prairie
#

@brave tree there was problems with connecting to servers

brave tree
#

kthx

old ember
#

I'm here to report that there is a problem in the game, where I try to switch into solo but it won't let me and I would have to reload the page all over again and it takes a while to load up the game please fix this when or if you can, have a nice day!😄

#

it is no exit button when you die in squads and you are watching team.

halcyon oxide
#

yes there is

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@TTaWin#3348 all you have to do is click on the settings then leave game

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@TTaWin#3348

teal vessel
#

Im having problems playing with friends it always says its full when i try to join

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nvm

halcyon oxide
#

did you get in?

teal vessel
#

yes

halcyon oxide
#

ok!

cyan tinsel
#

Lag is terrible and I have 200 mbps internet and 7th gen i5 processor 3.1 ghz

halcyon oxide
#

graphics card?

eager cairn
#

Well, It says i cant connect to server even though im connected with the same wifi, same computer as my friends.

halcyon oxide
#

check pinned messages

eager cairn
#

k thx

karmic iris
#

When I'm in a party and I leave it

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I can't go into duos or solo

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How do I fix it?

old ember
#

How can I fix the ads popping up in the game?

golden kayak
#

You can click them

mortal drift
#

Lag on the servers?

exotic maple
#

same

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i too have biglag

old ember
#

Everytime i play squads and finish a game, i click play again! then it says thank you for supporting this game

austere turret
#

thats an ad

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not a glitch or bug or problem

old ember
#

well i cant get it off my screen

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i had to keep on refreshing

old ember
#

@old ember

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are you using an ad-blocker?

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or have an ad-blocker installed?

uneven dragon
#

No Adblocker

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But black screen pops up

copper peak
#

Can you please fix when you use a impulse grenade and you glitch through a wall

uneven dragon
#

And requires me to wait for 10-30 seconds

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@copper peak I think they meant to do this

strange spear
#

Its our ad supplier. We cant exactly stop that but we can change it if it becomes a wide scale problem

spice dirge
#

hmmm

strange spear
#

@spice dirge nice pfp

spice dirge
#

why am i lagging

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thx

old ember
#

@old ember how do I get the ad-blocker

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For some reason it's been cutting me off about a minute into a game and losing connection.

deft dagger
#

lol

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it keeps making me go out of border. what do i do?

jaunty island
#

your name shows like player and you walk out the borders of the map.thumbsdown thumbsdown

hollow karma
#

What does that mean, can you take a screenshot? Are you guys jumping out the plane and purposely dropping outside the map? Are you in the lobby being pushed by people outside the lobby area?

old ember
#

@jaunty island ⬆

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I'm stuck in squads, i cant switch out pls help

fathom stream
#

reload

plain sky
#

Rare Zombs asking for help

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need to demote him to baby zombs imo

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smh.

halcyon oxide
#

lol

misty prairie
#

wt yang xD

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since when are you wt lol

plain sky
#

i just joiend today

misty prairie
#

ah cool

halcyon oxide
#

lol

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ill take his spot,
xd

patent walrus
#

me and my friend was invited to a game but when we clicked ready and go we went to different games or one went to the game and one didn't

ancient star
#

Um... when i finish a game. sometimes it will give me a add and the add will never load.

golden kayak
#

This isn't a big problem, but something people do to annoy others: When someone gets knocked, they leave to prevent the player getting a 'kill', or any of the knocked person's items.

halcyon oxide
#

true

old ember
#

dang

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@plain sky getting the big savage

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also, how did u get ur numbers to be 0001?

#

he's a fish, fish get to pick thier numbers.

halcyon oxide
#

lol

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coolbot, how often do you chose rare zombs

old ember
#

It depends, but not very

halcyon oxide
#

😦

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one day i will become a rare zomb

old ember
#

Every time I press play it says can't connect to servers

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What do i do

halcyon oxide
#

check pinned messages

old ember
#

@halcyon oxide Hmm

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Ur studying under lurphy?

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Of all people?

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Strange.

misty prairie
#

😂

supple vessel
#

after every couple matches my game says 'thanks for supporting this game' and doesn't let me do anything unless I refresh my page

#

can someone tell me how to fix this?

old ember
#

Are you using an adblocker/ have one installed?

supple vessel
#

no i don't think so.

#

i still see ads

#

but not during matches

#

in the home screen

old ember
#

hmmm

#

thanks for the info

supple vessel
#

uuhhhhhhhh.....

#

what?

#

how am i supposed to fix this

old ember
#

do you have https:// in front of your link @supple vessel

#

or http://

#

idk if that'll help but try it

supple vessel
#

which one should i try?

old ember
#

currently there isn't really a 'fix' per say, however the issue should resolve itself eventually

supple vessel
#

k

#

i will try it @old ember

old ember
#

ok

#

@supple vessel they are both the same thing so it doesn't matter

#

personally I prefer https

supple vessel
#

k

#

it doesnt fix it

#

I tried https

#

it didn't work

serene island
#

@supple vesselu have ad block?

supple vessel
#

no

#

does my problem happen 4 u @serene island ?

serene island
#

No

#

Maybe ur internet is slow and the ad doesn't load? @supple vessel

fathom stream
#

the ad thingy should auto close after 30 seconds even if it don't load @supple vessel

fervent obsidian
#

Randomly i can not move then it lagged

fathom stream
#

@fervent obsidian wifi problem

fervent obsidian
#

no i didnt

fathom stream
#

connection/wifi problem

fervent obsidian
#

it was perfect then it just started lagging when i shot then went back to normal

dense blaze
#

when i lag i Phase through a wall

old ember
#

that's simply how lag works, nothing can be done to fix it really :/

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

old ember
#

see if any of that helps get rid of your lag tho

cerulean raven
#

Hey
So when I try to open zombsroyale
the background is black
and the game is really slow
then if i start it
there's no grass/ground
its all black
no models either

old ember
#

@cerulean raven could you please post (DM me if you would rather) the specs listed above + the browser and OS you use? thanks!

cerulean raven
#

i think its just that the ground isn't loading

old ember
#

preferably the exact processor. (I can show you how to find out if you don't know what you have)

#

Thanks for the screenie. I suspect this may have to do with your browser or hardware but I could be wrong,

cerulean raven
#

intel core i3

#

is it runnable on laptops

#

integrated

old ember
#

and browser?

cerulean raven
#

Google chrome

old ember
#

hm, thanks.

fathom stream
#

is it on the lastest version? @cerulean raven

cerulean raven
#

yea

fathom stream
#

try to clear cache and try again @cerulean raven

cerulean raven
#

trying now

old ember
#

Yeah, pretty sure it is an issue with your hardware

#

older/lower end graphics cards and cpus have issues like these.

cerulean raven
#

Yeah its still not working

old ember
#

if it's not to much trouble. could you send me the exact model of CPU?

cerulean raven
old ember
#

thank you! 😄

cerulean raven
#

oh

#

it works on firefox

#

guess chrome is bad

#

lol

twilit talon
#

Problem: my life

supple vessel
#

That is a possibility

#

@serene island do u have adblock?

old ember
#

Just gotta refresh sorry :/

supple vessel
#

😦

#

but it doesn't happen for anybody else....

old ember
#

actaully it does, it's uncommon but it happens

clever ivy
#

Hmm

#

if ur using chrome

#

try this

#

ESC btn+ Refresh btn+ power off/on btn

#

The computer will reset

supple vessel
#

what is the refresh button?

clever ivy
#

wiat dont

#

wait

#

this does so your computer resets

old ember
#

yeah I don't think reseting the computer will fix it

clever ivy
#

and u have to log in again

supple vessel
#

yeah.....

old ember
#

it's not a client-side issue

clever ivy
#

@old ember Well.. worth a try?

#

¯_(ツ)_/¯

old ember
#

maybe resseting cache/cookies? as it has to do with the ads?

supple vessel
#

how do i do that?

old ember
#

uhh idk on chrome sorry. ask google

supple vessel
#

k will do

#

should i delete them or refresh them?

old ember
#

eh, refresh?

supple vessel
#

k

old ember
#

whenever i play the screen is glitchy (like the hud and the menu) and i can hardly read the text on screen. Please Help Me!!!!!!

cosmic jay
#

why cant i connect to sever

median dagger
#

refresh

cosmic jay
slow spindle
#

i cant join

#

why?

#

Plshelp!

supple vessel
#

Refresh the page

#

try it again

slate mango
#

this game doesnt work on chrome

fading imp
#

You need to update chrome @The Absolute#5471

devout bone
#

storm is messed up

#

I was gettin loot and i was raped by the storm

#

xD

#

not loading

#

read @midget

proper locust
#

i cant get in to a party, but other 4 players are already in, but theyre name is not there

gloomy scaffold
#

ima go i cant play with no one 😞

old ember
#

help

harsh bolt
#

maybe your screen sucks

old ember
#

no it only does it on this game

harsh bolt
#

idk

old ember
#

and only on th game screen no any where else

storm junco
#

How do get rid of severe lag even when I set the graphics to low quality

old ember
#

idk

#

get a better computer

harsh bolt
storm junco
#

thanks

harsh bolt
#

np

old ember
#

wow

#

hydt

astral solar
#

50vs50 with building is laggy

#

):

devout bone
#

um

#

I am on the leaderboard and i am ranked lower then what i should be

#

here is some proff for this

#

heres this

#

Yall reallly need to fix the Leaderboard issue

misty prairie
#

yea kills per round is glitched it will be fixed

neat depot
#

HI

plain sky
#

is anyone else lagggin SUPER bad

old ember
#

YES super bad

plain sky
#

can u describe it

old ember
#

a lot of lag in mi opinion

#

for example when 1 shut it take 2 seconds

plain sky
#

is this only in 50v50 building mode?

old ember
#

I text it only in 50 vs 50

#

^^

#

MAYBE BECAUSE A LOT OF PERSON PLAYING OR A LOT OF Loot and ammo are significantly increased

#

But the game is laged

plain sky
#

can u try antoehr game mode

old ember
#

When I play the game goes glitchy, help please

plain sky
#

what do umean gltichy

old ember
#

hi

#

glitchy no lagged

heady vector
#

im also on https and i am on US East

old ember
#

I have like 4-5 sec delay

thick harbor
#

hey i cant play on mac

heady vector
#

im on mac and it keeps giving me failed to connect servers while everyone has a mac aswell and they can play

thick harbor
#

i cant play and im on mac

tiny hawk
#

im on a chromebook and it lags a lot

thick harbor
#

i cant even join the game

tacit sedge
#

im on chrome book and its laggy

thick harbor
#

soo can the devs fix this??????

heady vector
#

look in the pins they have the solitions

#

solutions*

#

but with me i did everything and it still didnt fix my connection problem

thick harbor
#

oh

old ember
#

I think its just in that new gamemode

heady vector
#

for me its all the gamemodes

strange spear
#

@Jason The True Killer#7232 have you ever been able to play or is this a recent problem

#

@Jason The True Killer#7232

#

Hmm

#

He left

astral solar
#

@plain sky

#

i can describe it

#

i lag so hard in 50vs50 building mode

#

my bullets are 4 seconds delayed

#

and when i move left my character take 4 second to do it

plain sky
#

Yeah we’re trying to fix it now

distant mortar
#

i cant join a round

astral solar
#

Yang and i also tried to play on solo/squad/duo

#

and i'm not lagging

crisp umbra
#

doesnt working since 2 weeks#+

#

nice duuuudes

kindred heath
sinful kraken
#

???

kindred heath
sage cedar
#

Is that windows 8?

#

or windows 10??

#

icant tell lol

#

i cant

gleaming shadow
#

i cant connect, and my internet is amazing

sage cedar
#

Refresh?

void heath
#

Anyone else having the issue of people leaving the squad game when downed and then not receiving the kill for it? Had three people downed in a room earlier in squads and they all left the game...

gleaming shadow
#

refresh didnt do it

final crypt
#

some times when i leave one game when i die or win one sound keep going like pri pri pri pri pri pri and never stop

polar wave
#

@hollow karma @plain sky hey, it's been a while now, and I thought over time it would solve itself, but for some reason, when I open Leaderboards, under solo, Killers Per Round, last 24 hours/7 days and all time, it keeps saying, un the purple highligted that my ranking is wrong in relation to the actual ranging below

#

For example, for 24 hours, I currently have 7.67 kills per round, which should be second place, and it says im in #14

#

For 7 days, i shows me as first place , but in purple, it says 31st place

#

and all time, it shows 10th place

#

but in purple it says 603rd place

plain sky
#

hm

#

i will send this to @balmy flower

polar wave
#

@plain sky I can send you the screen shots

#

I would just prefer to keep it private, as the nam ein purple is displaying my full name

#

I cannot post that in this public channel

plain sky
#

Yeah can u send it to me

old ember
#

yeah, mentioned it to sela already but someone else had the same issue as well.

#

'divine' I believe

random sleet
#

I'm on chrome book and it is laggy

#

very laggy

fathom stream
#

I'm on chromebook too, it's no lag @random sleet

#

Make sure you are on your closest region, lowest quality and using https

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

fathom stream
#

@random sleet read them all

unborn pendant
#

new gamemode lags a lot

astral solar
#

They are working on fixing it.

sage cedar
#

It’s a new game so of course it will have some drawbacks

#

We just need to be patient!

#

They’re working to fix it

polar wave
#

@plain sky have you maybe received my screen shots in PM?

#

Not sure weather they went through, as some people have PM blocked

unborn pendant
#

ok great´

hollow karma
#

@polar wave this is a known issue, we'll fix it when we can - thanks for the report!

polar wave
#

Tnx for listening @hollow karma

#

Great job with the leader board improvements overall

#

It's instant now

#

Since the integration of new system

fathom stream
#

the new noobhammer is also instant

polar wave
#

Only small things left now

old ember
half stratus
#

Bug Report : when u get downed while firing a minigun u still hear the sound while being downed

desert stratus
#

@old ember is spamming. :/

halcyon oxide
#

Lol

heady vector
fallen shore
#

A lot of times a drop items, then I crash.

hollow karma
celest sand
#

Boyos this range on the ar is unaceptable

#

You have no Idea how many times I've gotten second place to someone that just stands in the middle spins around and fires their ar

#

Like its sniper level range

old ember
#

anyone know why I sometimes freeze and just fly off the map?

misty prairie
#

yea when ever something happens to your internet or like lags it will do that @old ember

fathom stream
#

@hollow karma he was using https

celest sand
#

Ok then no one saw my comment

#

That's cool

hollow karma
#

This is not a problem, this is a personal criticism of balancing that belongs in #game-balance

celest sand
#

jeez ok

#

didnt know that was a thing

stoic void
#

can you guys fix it when you play duo and do want to anymore a press squad that it work and you don't have to refresh same with solo

#

don't*

old ember
#

daily challenges aren't daily,I've been playing daily and I get quests every 2-3 days

#

I still have 2 hours and 44 minutes left

twin cloak
#

My black grid in the back disappeared

fallen shore
#

A lot of times, when I drag items in my inventory to switch it's order, or drag it out t o drop it, it just stops at some random spot in my inventory, mainly in between two items, and freezes me and does not let me switch anything in that slot anymore.

old ember
#

this sounds like it's due to lag perhaps? do you have any framerate or latency issues other then this?

digital saddle
old ember
digital saddle
#

Thanks for fixing the problem!👍

old ember
#

np

fallen shore
#

It is not a lag issue, because my player is spinning fine, and I can see other players moving, chatting or doing emotes.

old ember
void flax
fallen shore
#

@old ember because that party is maxed out, so you can't get in.

old ember
#

No Ones inside of it

fallen shore
#

Your sure?

old ember
#

yeah

twin cloak
#

can someone tell me how to get the grid in the back back

random sequoia
#

lol my squad was all ready

#

and we went in the SAME server

#

but we were on different teams

timber gust
#

fix the dang matchmaking

#

cant even load into the same squad!

random sequoia
#

yeah

timber gust
#

Argh!2!!!1!!

random sequoia
#

cmon zombs

#

u can be better than that

timber gust
#

ikr

toxic pike
#

the squed is not working?

uneven dragon
#

Bug: After switching from building to weapons, the weapon remained the wood texture, and can be fixed by firing a bullet, but, still, it’s annoying and confusing.

spice dirge
#

@uneven dragon

#

i agree

#

plus make this game a bit less laggy

misty prairie
#

is https in front of your game?

spice dirge
#

yeah

misty prairie
#

hm

#

try a couple more times

#

or refresh if you havent

spice dirge
#

k

gilded dew
#

on my laptop the game plays perfectly, but on my desktop there's a weird delay, I'm on the same router, connecting to the same region

#

could it be because of an extension?

#

and or because I'm using a mechanical keyboard?

vital bough
#

this guy keeps on being mean to me

#

his name is TheDoctor

strange spear
#

Ill pm him

old ember
#

@vital bough If you have an issue with someone on the server. please DM a epic.

#

and not post here. thanks.

vital bough
#

um how

errant yacht
#

Got blocked on school computers. Rip

fading imp
#

@old ember We resolved it. It was a joke, and I should specify my jokes. @strange spear ones me, and I apologized to @vital bough

gilded dew
#

the only difference between my desktop and laptop on chrome is my mechanical keyboard

old ember
#

i am lagging no matter what, got me killed

plain ivy
#

me to

fallen shore
#

Me and my teammates, even when enter a code, somehow got kicked, and are not on the same team.

old ember
#

lol

#

i finish game says it will be resume for a short time

#

10 minutes later

#

still up

harsh bolt
#

The only way to stop it is to

#

Refresh

old ember
#

ik i had to do that

#

you guys really need to fix it

karmic iris
#

I'm not sure if this has been reported, but the build sign is still there even when I'm dead

halcyon oxide
#

hm..

#

ok

#

ill tell them

stoic void
#

sup

karmic iris
#

thank you @halcyon oxide

grim gorge
#

I think the kills per round leaderboard is bugged

old ember
#

lol

supple vessel
#

My ads aren't loading

misty prairie
#

@supple vessel are you using an add blocker?

supple vessel
#

no

misty prairie
#

ok then ugh guess you will just have to reload

warm dune
#

@old ember That is your schools ad blocker

#

Or your personal ad blocker.

#

Not a problem on their side.

old ember
#

schools don't have ad blockers

#

they block sites and stuff sure but they sure don't block ads because mine are always 30 seconds long lol

plush olive
#

I dont know how blocked ads affect your gameplay though...

old ember
#

a lot of the time there are ads after your deaths,but if its just a loading ad screen then ur screwed :/

warm dune
#

@old ember Depends on the school, some schools have a ad filter on their wifi

#

Not every school is the same

astral widget
#

Mine is not at school

#

That should be fixed

old ember
#

ple.skacade.neet

drowsy charm
#

Sometimes in squads we end up joining an empty waiting room with no trees or rocks (but there are a few other players), and it never starts a match so we have to leave and keep trying again until we get into a proper server. Hope you can look into it, thanks!

old ember
#

there are delays, so when i will shoot it takes a second before it will shoot. Same with movement.

#

Input lag

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

drifting lantern
#

still laggy

devout bone
#

Its going to be laggy until updates

#

Thats just how games work

#

@drifting lantern

jaunty flare
astral solar
#

That's when you lag and log out

#

And log back in

#

You find the block you aimed before you logged off

jaunty flare
#

it was when my team win and i click play again

ebon canyon
#

下棋 xìa qí - to play chess

#

i won but it says i got killed

mortal mountain
#

im playin in chrome

astral solar
#

This is not a glitch @mortal mountain,players have 101 hp not 100.

mortal mountain
#

so this is a "feature"

strange spear
#

not exactly

#

@dry venture dont advertise, and not in this channel

sullen lava
#

then where

astral solar
sullen lava
#

oh

drowsy charm
#

Where are the mods?

sullen lava
#

but u look for groups there

#

lol

drowsy charm
#

Advertising Discord servers shouldn't even be allowed here

drifting crane
crisp cove
#

i got a potion from destoying a tree

#

is that supposed to happen?

astral solar
#

No

#

I'm pretty sure that the potion was under the tree.

#

You found it under a tree,so it's not a problem.

plain sky
#

tree drops trees

old ember
#

i wanna building blocks

#

in sollo duo and team

grand heron
#

i've won 2 more rounds and after a day of waiting it still hasn't shown up

#

how long does it take for it to update??\

astral solar
#

They are working on fixing the leaderboard.

plain sky
#

@grand heron u can msg @balmy flower about that

tiny siren
#

@old ember its a pokemon! XD

lapis herald
#

@fathom stream

hollow karma
#

Try logging out and back in

lapis herald
#

its taking a LONG time to log in

#

ok thanks

#

its good now

calm marlin
#

I was playing so good and I had amazing wepons but then it said the sever crashed or something

glossy compass
#

Hi!

#

I'm new here

old ember
#

does anyone want to play zombs royale wit meh?

#

how bout u slanky

misty prairie
#

@glossy compass keep conversation in #general

#

this is for reporting problems guys

old ember
#

ok

night pollen
#

I lost all of my cosmetic items.

old ember
#

i forgot that i was on repot a problem

#

Srry

night pollen
#

@misty prairie

misty prairie
#

yes?

night pollen
#

i lost all of my cosmetic items

misty prairie
#

log out then back in

#

then check cosmetics

night pollen
#

nope

misty prairie
#

can i see a screenshot?

night pollen
misty prairie
#

im really sorry ive never seen this before and i dont know what you should do

astral solar
#

Try to log off/log back in.

#

And tell me ^^'

night pollen
#

all ready did

misty prairie
#

@old ember can you help

old ember
#

Log out and log back in after a refresh

night pollen
#

yes

misty prairie
#

yea i know i told him that

astral solar
#

He already tried this coolbot.

old ember
#

hmmm

astral solar
#

Did you log off with your google account ang log back in @night pollen ?

old ember
astral solar
#

Try another browser @night pollen and tell me

night pollen
#

its back

gilded dew
#

not on it right now, but on my desktop there's a terrible input lag, I tried clearing history + cache and uninstalling a few extensions, on the same router on my laptop, but don't have the same problem, the only real difference is that I'm on a mechanical keyboard on my desktop

night pollen
#

thanks

astral solar
#

@night pollen what did you do ?

#

In case someone has the same problem we can help him.

night pollen
#

i closed the zombs royal window then logged out of google then logged backin to google and went to zombs royal

astral solar
#

Okay thank you.

night pollen
#

np thank you

#

😄

old ember
#

for me its delays when i want to shoot and move.

gilded dew
#

on my desktop there's a terrible input lag, I tried clearing history + cache and uninstalling a few extensions, using the same router and internet connection on my laptop, but don't have the same problem, the only real difference is that I'm on a mechanical keyboard on my desktop, any suggestions?

old ember
#

@gilded dew turn it off and back on

gilded dew
#

did that

#

the router or the computer?

old ember
#

both

gilded dew
#

done both

old ember
#

oh

sullen depotBOT
#

How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

old ember
#

@sullen depot daaaamn dyno

#

DAAAAMN dyno

gilded dew
#

it's not fps/frames, it's purely input lag

#

but when I'm on there I'll try firefox and the https link

#

and again, using the same exact internet on my laptop, don't have the problem, and I didn't have the problem a few weeks ago on my desktop, just started and hasn't stopped

fathom agate
#

Somehow I am going left for 3 minutes and it's not internet fault.

lucid junco
#

???

#

Refresh if that doesn't work Sighn out of google then rejoin and go back on it

median sleet
#

I can't change modes after left a party

astral solar
#

Refresh.

median sleet
#

i have slow internet, it tooks around 3 minutes to refresh.

#

there is no other way?

#

it happened 4 times

tired rain
#

If I spam build I can't switch back to my normal gun.

random sleet
#

wha

crimson hollow
#

you can glitch thru walls with some kind of grenade

desert stratus
#

Not a glitch.

crimson hollow
#

glitch

misty prairie
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@crimson hollow its not a glitch impulse grenades are meant to put you through walls

crimson hollow
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oh really? i did not relize

old ember
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not a glitch, its the impulse grenade and the impulse grwenade is the best weapon in the entire game ever...

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*any game

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or search up my videos in showcase, lots of impulse plays.

median sleet
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i use that thing when some squads heal inside a building

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that was funny when they jumped off and shooting wild at mecry

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i have a problem. my modes are locked. and i dont want to refresh my page. again. any other way?

old ember
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unfortunately no, sorry.

median sleet
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please i dont want to play 50vs50 😣

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refreshed the page😐

keen depot
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d

wary ermine
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I know this is not going to be a big problem, but whenever I die and want to replay while in the same match, it says that there was a problem on readying me up

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I think this is from the 50v50 update that´s causing it

green pasture
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Im not sure whats happening but when i try and play it i get a black background with just bushes and makes my laptop slow even though i have a good fast gaming laptop

mild bone
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The servers are crashing more often, the players and webpage is crashing

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I started a lot after 50 v 50 release

snow solstice
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Unplayable today... lag completely.

surreal sedge
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the leaderboards a bit busted for me, im not on the leaderboard where im supposed to be

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on both solos and duos

halcyon oxide
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yea. uh... its geting integrated with the new one, so just wait a bit @surreal sedge

surreal sedge
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oh alright

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thanks

halcyon oxide
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welcome!

old ember
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The server keeps saying not responding and when I get in a game it has so much lag

halcyon oxide
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@old ember check pinned messages

old ember
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thx

astral solar
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The game is crashing

solid yoke
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Hi, the US East server is lagging, or its me? bc in other pc I can play without problems, but in this, i'm lagging so much, what is the problem?:(

late badge
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For me it crashes often, and i run on great wi-fi.

hollow karma
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What do you guys mean by crash? Does your game freeze? Can you still spin? Do you get a message?

misty prairie
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it freezes

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we've been doing squads and it keeps freezing for all of us

late badge
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It freezes. I would have to reload.

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Nothing moves, and after testing this, I can only hear the shots that hit me. No gunshots that pass me. And when I die (which I can tell once I stop being shot at), it stays frozen. 😃 @hollow karma

hollow karma
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How often does this happen, also if it happens again could you guys show me a screenshot of your console (f12 on chrome)

old ember
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Half the images are not loading

strange spear
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welcome to the twilight zone

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but uh hopefully sela can help you with that

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he checks back here commonly

old ember
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ok

uneven dragon
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@old ember wow

old ember
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Its been like that all day

uneven dragon
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Restart browser?

old ember
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Yeah I restarted everything. I hope it is back to normal tomorrow

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😂

strange spear
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@ sela if it continues

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he'd probably like to know about that

old ember
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yeah

unborn forge
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help plz

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The game is fine but I'm slow and I have lowered the graphics help plz

sullen depotBOT
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How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

hollow karma
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@old ember try a different browser, if both Chrome and Firefox have the same results it's likely your graphics card - go head and screenshot dxdiag (google this) for me

unborn forge
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thx

lethal birch
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@hollow karma if you win the game while having downed multiple people you don't get kill credit for downing them.

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Not sure if I shoulda tagged you there since it's not that big of a deal but it's kinda annoying when I'm trying to stay on top of the leaderboards

old ember
old ember