#report-a-problem

1 messages ยท Page 21 of 1

round shell
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@lavish folio Weird parachuting glitch where if you land just right it will glitch out the house

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I'm inside it but can't see through the roof. It doesn't go away if I exit and reenter the house. Only affects the one house tho

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@hollow karma Just for when he's online

old ember
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thanks for the report, this bug is already noted in our records

chrome galleon
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you get rewards for killing yourself

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and it counts as a kill

sacred scaffold
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lol

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@TENDIES#3617 try re-downloading your browser...

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๐Ÿ˜ฆ

round shell
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oh alright sorry

old ember
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no need to be sorry lol. thanks for the report.

coral coyote
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Sometimes when I am going in the same direction I keep moving even if my fingers let go of the keys. After 5 secs it goes back to where I was before.

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Probably lag but still.

old ember
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Yeah this is a symptom of lag/connection issues.

coral coyote
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Yeah.

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Got it.

old ember
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impulse grenades can teleport you thur walls

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This is an intended feature of the impulse grenade. (and it's awesome)

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oh

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shruikens op?

fathom stream
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not really

quaint flower
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yes

old ember
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theyre better close range than a pump is im psure

quaint flower
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Who would win, shotgun rounds or one shiny star

old ember
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in zombs=shuriken

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:p

quaint flower
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ikr

wide wren
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Still no crosshair, did they remove it?

old ember
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it seems to be an issue cause by a recent update, what browser are you on?

wide wren
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autistic microsoft edge

old ember
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try anything else chrome

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seems to help

wide wren
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kek

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*edge desparately trying to force me to noscope

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kek

old ember
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kek

wide wren
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wish me luck as I decimate everyone (hopefully) because I played Enter The Gungeon and that is good for me.

old ember
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don't count on that, Iv'e been playing hotline miami and it aint getting me ZombsR wins ๐Ÿ˜ข

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i feel so betrayed

fathom stream
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graphic just lags tho ๐Ÿ˜ฆ

long mortar
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shut up TENDIES

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shut up

old ember
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I canยดt connect to the server

stone wigeon
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my mouse curser isn't visible in game?

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someone please help

coral bison
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mods can you PLEASE not have it so when you drop your weapon and pick it back up it has to reload again

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i got killed cuz of it

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many times

winter torrent
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i cant find any severs pls help

brave hull
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these servers suck

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every other game i get killed by a random person during a lag spike

winter torrent
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i need help the severs dont work

marble notch
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@winter torrent I remember you've killed me

shadow dune
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Mods and Creators, pls tell the truth ! You cant do nothing with LAGS? Why we - common players have to suffer from lag? WHY?

hollow karma
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What kind of lag are you suffering from? What's your internet connection like? What kind of hardware are you on?

old ember
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Some lag is simply going to be inevitable, low end pc or poor internet connection.
ther eare a few things you can do on your end to help with lag (just do a google search)
but meanwhile server optimization and lag reduction is contantly in the works on the development side, it just takes a while and the game is less then a month old at this point so

shadow dune
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i have used Y. Browser, this browser for io games. I have kind of lag - "teleport" lag, I teleport here and there all time !!! But, i have very good internet connection

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anf

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and

old ember
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you may simply live far away from the closest server, honestly there are only a few things that you can do. while waiting for new servers or optimizations that will help you.

shadow dune
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i have this lag in the morning rare, in daytime and afternoon very rare, but at night - all time

old ember
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also from what I can find the "Y Browser" is a file maneger for mobile phones?

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oh do you mean Yandex?

shadow dune
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i live not so far from servers. Y. Browser - Yandex Browser

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yea

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in the evening in all games i have this lah

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lag

old ember
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if it is with all games then it really doesn't have anything to do with ZombsR

shadow dune
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no, in the evening

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usually

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this lag time at 2 sec from 6

old ember
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yeah, sounds like it has to do with your conection, or where you live there are far more people on during thoes times

shadow dune
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maybe

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many players want to play and connect to servers

old ember
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@shadow dune Try are new region

shadow dune
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i,d played in Evropa

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on

old ember
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@shadow dune Try play on a other one

shadow dune
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@old ember ok

static geyser
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is the sever down now?

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I can't connect right now

vivid citrus
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Try a other regio

static geyser
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it tells the same

vivid citrus
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Rip than

static geyser
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thanks ; _ :

vivid citrus
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ใƒฝ(โ”€โ•ญโ•ฎโ”€)๏พ‰

lyric torrent
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cant get into a lobby

hollow karma
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We just deployed an update, we're fixing the issues right now

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Official update notes and such will come after we've fixed said issues

old ember
static geyser
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thanks u!! I just found out this IO game it's amazing!

hollow karma
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We pushed a hotfix, the server issues should have been resolved. Please feel free to post any further issues.

tall gazelle
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Theres a problem with server 'vultr-miami-

old ember
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MAN

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v

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f

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fd

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vf

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duos

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dont

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run

static geyser
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Asia sever still got the same problem

young salmon
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vultr-miami dorunesnt

shadow dune
junior storm
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how the heck do u do duos?

shadow dune
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omg

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right now

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it have start

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what

junior storm
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does anyone know how to do duos

shadow dune
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u may click on "dous" and ply

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play

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duos

wooden ginkgo
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vultr-miami has a problem

leaden tinsel
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same here

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oof

wooden ginkgo
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yeah

shadow dune
static geyser
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I think the sela is trying to fix right now

outer scroll
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none of the servers are working

indigo ether
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same

shadow dune
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sela

indigo ether
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it works rarely

shadow dune
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we check

wooden ginkgo
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yeah :[

indigo ether
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but mostly dont work ๐Ÿ˜ฆ

outer scroll
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sela is god maybe he/she can fix it

scarlet ferry
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so we have to wait?

shadow dune
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@scarlet ferry yea

leaden tinsel
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oof

wooden ginkgo
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sad

leaden tinsel
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sad

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lol wow

scarlet ferry
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oh man one more match for my daily is lost xD

shadow dune
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we cant do nothing

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we - common players

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sela - god

indigo ether
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join

old ember
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wait

wooden ginkgo
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duos looks so fun:(

old ember
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2+5 is 4?

wooden ginkgo
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no

old ember
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its 21 ๐Ÿ˜„

polar wave
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Game is completely down atm

indigo ether
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wtf

karmic copper
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linode-singapore is not working for solo and duo vultr-miami does not work for solo and duoand vultr-frankfurt does not work fo either as well please help they're all saying unable to find empty servers and shit also i live in the U.A.E what is my server

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PLS HELP

old ember
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russia is hacking the servers ๐Ÿ˜„

wooden ginkgo
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lol

shadow dune
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sela is fixing it right now

karmic copper
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so is north korea

polar wave
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Yup, lobbies are not being created

wooden ginkgo
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yay sela

old ember
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:))

outer scroll
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thx @hollow karma you duh bess

old ember
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xD

shadow dune
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read the pinned posts

wooden ginkgo
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@hollow karma is cool

scarlet ferry
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@hollow karma is our legend again

karmic copper
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such a good and responsive team good job guys

indigo ether
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zombs no work ๐Ÿ˜ญ

polar wave
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Sela: Servers are having issues creating lobbies, we are working another hotfix.

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From announcements

wooden ginkgo
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sela is ficks

delicate karma
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vultr-miami has a problem

hollow karma
indigo ether
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who is sela

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dev?

shadow dune
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guys, dont spam and read the pinned posts

karmic copper
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yes

tepid hearth
peak thistle
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OOF cant connect to any lobby

hollow karma
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We are aware of the issues, we've deployed a hotfix and are working on another one as we speak please be patient.

karmic copper
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@hollow karma is fixing it chill

peak thistle
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I know

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Ill wait

hollow karma
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We will make another announcement once everything is fixed, thanks.

karmic copper
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shes got this

wooden ginkgo
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yay

karmic copper
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yay

shadow dune
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guys, dont spam and read the pinned posts

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stop pls

static geyser
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ths!

shadow dune
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thanks

old ember
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Sela be quick, or i ddos ur servers ๐Ÿ˜„

delicate karma
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approximately how long will it take to fix american servers?

ebon canyon
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duo servers arent working for me and my friend

shadow dune
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@ebon canyon wait, onle wait

polar wave
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All servers are down currently @shadow dune

shadow dune
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(

karmic copper
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how long will it take in estimation please

heavy prism
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vultr-miami isnt working

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oh

wooden ginkgo
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still no work

shadow dune
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bb

ebon canyon
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why

polar wave
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It's a free game guys, go outside, take a breather, it will be back up soon

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give the devs some time to hotfix

wooden ginkgo
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NOOOO!!!!

stone echo
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im not play ๐Ÿ˜ฆ

solid spade
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None of the servers are working.

soft wyvern
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vultur frankfurt not working

rigid tusk
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^

stone echo
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vultr-miami

rigid tusk
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rip zombs royale ๐Ÿ˜ฆ

karmic copper
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guys all the servers are down for hotfix

wooden ginkgo
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why

karmic copper
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because problems in creating new lobbies and new servers i guess

shadow dune
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@wooden ginkgo omg, this a problem and Zombs have stop all aervers for hotfix

delicate karma
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does anyone know what coins will be used for?

rigid tusk
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idk

karmic copper
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good question

shadow dune
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@delicate karma now for nothing

wooden ginkgo
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maybe for buying things

ebon canyon
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bro

wooden ginkgo
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yeah

ebon canyon
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its not working

karmic copper
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if u go higher in level does ur strength increase

wooden ginkgo
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no

naive goblet
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No

delicate karma
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its working for me now cya

naive goblet
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I cant join games

old ember
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unable to find any open servers?

polar wave
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@everyone games is back up

old ember
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o mk

rigid tusk
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ty

karmic copper
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well i used to break stuff in 5 hits now only 4 hits are required

old ember
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is it back up

rigid tusk
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ya

wooden ginkgo
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really

old ember
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thx fellas

rigid tusk
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for me

karmic copper
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lol next days started for me

old ember
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you guys are cool

karmic copper
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u too

old ember
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says hi.

naive goblet
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you arent special

old ember
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just a test

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oof

karmic copper
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@naive goblet no one is

old ember
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still says unable to find any open servers i refreshed : p

naive goblet
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same

static geyser
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me2

old ember
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ayy mine works

delicate karma
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I got to play one game and its not working again

karmic copper
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@old ember @naive goblet @static geyser itll all get fixed over night

old ember
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mk

karmic copper
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@delicate karma me too

static geyser
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it's 4 a.m. right now in my country

karmic copper
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lol

static geyser
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I'm cold and hungry

naive goblet
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coolio

old ember
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im in!

naive goblet
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What county are you in

static geyser
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Taiwan

hollow karma
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We pushed a hotfix, let us know if you're still having issues

naive goblet
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Its 4 pm

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here

rigid tusk
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2 pm here

static geyser
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@hollow karma I still got the same issue

hollow karma
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Are you unable to connect?

rigid tusk
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ya now its not working again

static geyser
obtuse pendant
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big problems connectiong. ANY region

rigid tusk
delicate karma
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vultr-miami

rigid tusk
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oops

obtuse pendant
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vultr-frankfurt

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change server provider xD

old ember
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@naive goblet im usa oklahoma

karmic copper
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none of the servers are working for me

old ember
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syas im connected to miami server though

karmic copper
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im in dubai uae

brave hull
delicate karma
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it worked for me again

karmic copper
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lol wt\

old ember
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now it doesnt work ๐Ÿ˜›

karmic copper
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yay it works thanks

lethal narwhal
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vultr-frankfurt

weary venture
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duos dosent work ๐Ÿ˜ฆ

wooden ginkgo
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yeahea

hollow karma
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Servers are spinning up the hotfixes it may take a couple minutes to catch up

old ember
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im in

weary venture
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oh ok

static geyser
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ok I'll wait!

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thanks for the hard work

lethal narwhal
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vultr-frankfurt

open fractal
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who wants too do duos

polar wave
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ok, it let me in a game

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But it seems the exp/coin reward system seems to be down

open fractal
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gdawg

wooden ginkgo
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its not working anymore

polar wave
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now it wont let me in again

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Maybe it was that 1 batch?

wooden ginkgo
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never mind

polar wave
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Maybe they are testing something

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im back in

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again

rugged quarry
rigid tusk
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rip

wraith trellis
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For duos, it doesn't even put me in the game

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it just loads for a very long time

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and the loading doesn't end

brittle cedar
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vultr-miami

old ember
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thanks for the reports, hotfixes are underway. we just gotta give it a few minutes.

hollow karma
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@static geyser Asia servers seem to be solid, let us know if you still have issues

wooden ginkgo
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only solos work

hollow karma
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We applied another hotfix for all servers

wooden ginkgo
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thanks

fathom stream
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๐Ÿ˜ƒ

wooden ginkgo
#

oto detect is working

lethal narwhal
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vultr-frankfurt

scarlet ferry
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works fine

grand oasis
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When I press 'Play Again' on Duo mode, it doesn't find a server/game, it just stays 'looking' for one

crisp cove
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wait i dont have the new cosmentics and it says new

wooden ginkgo
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asia is a good server and i can't see it either

delicate karma
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@grand oasis same

polar wave
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yes @open fractal ?

hot isle
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I don't get any XP or Coins in Duos?

polar wave
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And then a little later again, same thing

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Will check next game, if the coins are actually credited, on home screen

old ember
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the no xp thing is just a ui glitch, your progress is still being recorded

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it will disapear on it's own after a while

wooden ginkgo
polar wave
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ok, we got coins!

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seems the rewards are approximately 10x less

tiny root
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i am getting a lot of the 'virtue miami' problem

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lol

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how to fix?

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no ideo D:

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lol

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sub 2 mai channel btw

polar wave
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@hollow karma exp and rewards seem to be bugged

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restarted chrome

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maybe it will help

old ember
#

Current problems and known solutions.

"Failed to connect to server"

-Turn your region off of auto-detect, and to the closest one to you
-Make sure you are on HTTPS (https://ZombsRoyale.io/)

"The ad won't play at the end of a round"
Currently the only solution to this is to refresh your browser.
There is not much we can do about this, and it should resolve itself eventually

"I have lag"
How to fix Network/Connection Issues:

- Use Chrome or Firefox
- Try https://zombsroyale.io/
- Manually select your Region

How to Fix FPS/Frames Issues:

- Use Chrome or Firefox
- Make sure your browser is updated
- Set the Graphics Quality to lowest
- Do a basic cleanup of your device
- Turn on hardware acceleration on your browser
- Zoom in (CTRL+ by default) to lower graphic quality further (may cause ui issues)

If you still experience issues please post a speed test of your internet, your country, your processor speed (CPU), and amount of memory (RAM).

"I can't log in with GM/FB"
Make sure you are playing on https://zombsroyale.io

If you get a "this site may be dangerous" screen.
Please screenshot it and post here.

"My coins and exp rewards don't show up on the end of round screen"

This is a GUI bug and happens when the game is updated.
It should resolve itself soon, Don't worry your stats are still being recorded properly.

"a grenade pushed me through the wall!"
This is on purpose, and it's amazing to make use of the right way with the Impulse Grenade.

tiny root
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im lv 20

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6K coins

polar wave
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@old ember after reloading chrome, its fixed

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Are leaderboard working for anyone?

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@old ember is that also the case for game wins, and leaderboard?

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Leaderboard is not showing anything atm, are games still being tracked?

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Im guessing it's just down to the graphical user interface

old ember
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I havn't checked leaderboards but it is probably the same thing

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they also take about an hour to update in the first place, so it may just be that

waxen sky
#

0th outta 40 teams ???

shadow dune
#

Sela - u re god !!! Thank u and Creators Team

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Now no are lags

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everything is smooth and beautiful

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Best update ever

jaunty meadow
#

^

waxen sky
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lol

polar wave
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0 lagg so far

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working great

quaint flower
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@shadow dune if you experience lag at night, switch wifi providers, for example: telekom makes the intertnet very bad, at night, all the time

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i know you cant do it instantly

shadow dune
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ok guys, bb

wooden ginkgo
#

my game is really lagy

coral cairn
#

I cant copy the duo party link

jaunty meadow
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not sure if the game is working on external sites (miniclip for example)

coral cairn
#

On the screen stands its copied but then it isnt in my Clipboard

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I manage it now to make it with the link then /?c= and then the code

round shell
#

Hmmm

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Something is setting this off

tiny root
#

m

quartz panther
#

The loading screen still says you need to break boxes

tiny root
#

lol

plain sky
#

@lavish folio

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^

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@balmy flower

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find that server

pale patrol
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been like that for 2hrs

polar wave
#

Indeed

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Is the leaderboard reset?

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@old ember is current stats tracked even tho leaderboard is down?

old ember
#

hmm, I haven't check since the update, you should probably ask @old ember

polar wave
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@old ember do you maybe know if the leaderboard ststs are tracked all tho it's down atm?

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even tho*

old ember
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won 0th place smh

delicate karma
#

Whenever Me and my freind get first on dous (the last 3 games) it says we get #0

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and the second place guy gets 1st

old ember
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yeah leaderboard stats are still tracked, its a gui bug same as the rewards at the end of the game

verbal vault
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yah, it's weird

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also i only get like 12 zp and 3 coins?

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12 xp*

delicate karma
#

I litterally got 12xp and 3 coins

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yayaaaaa

sudden frost
#

I'm playing on a very nice computer, but the game is unplayable. it's like 1 fps. any suggestions?

polar wave
#

Browser?

sudden frost
#

yes

old ember
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make sure you have hardware acceleration turned on (if your not already using chrome, use chrome)

sudden frost
#

how do i turn that on?

old ember
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I don't use chrome

elfin wave
#

not being able to load

polar wave
#

@old ember Solo leaderboard reset?

fathom stream
#

Duo did :/

polar wave
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@hollow karma @balmy flower

fathom stream
#

@plain sky

old ember
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Not sure but I think it's still just a ui bug

fathom stream
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Solo only shows last 24 hour

old ember
#

also lurphy gf if u see this

carmine mist
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@old ember happens a lot idk why

ancient edge
#

um

#

duos

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is broken

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help

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cuz

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im going into duos with my friend

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and

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we arent even in the same team?

fathom stream
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yea it pairs up to a random person

ancient edge
#

he cant even revive me

fathom stream
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happened to me too

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๐Ÿ˜‚

ancient edge
#

now he can see mine

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but I cant see his

old ember
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(to be cllear, we did actauly win)

hollow karma
#

Leaderboard stats will be updated, it takes up, you have not lost progress and any progress you make now is also being recorded

old ember
fathom stream
#

triple team wtf @hollow karma bug

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and I am solo and my friend have 2 teammates

old ember
#

you unlocked the secret squads mode lol

fathom stream
#

XD

hollow karma
#

We'll look into it, thanks

fathom stream
#

@hollow karma when another game it shows lurphy is in my team and then I found him and he killed ne

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he said he didn't show that I'm on he's team

white jacinth
#

when i was playing i try heal my friend and there was guns around i pressed e but i keeped picking up different guns

misty prairie
#

yea it shows at the bottom were on the same team and on the map we can see each other but we can kill each other and not revive each other

fathom stream
old ember
#

๐Ÿ˜›

wary temple
trim night
#

failedto connect to server?

heady heart
jaunty meadow
#

I've seen this too

pale patrol
#

^

old ember
#

we unlocked the secret "trio" mode

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also friendly fire

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and the inability to revive

trim night
#

but

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why tho

old ember
#

try manualy selcting your region?

floral comet
#

Hey, um I won 3 times in a row (I have picture proof and the leaderboard says I won 0 times...

fickle pine
#

@floral comet it takes a while to update

grim finch
#

what do i do when it says invite link copied to clipboard

floral comet
#

@fickle pine thanks ๐Ÿ˜ƒ

fickle pine
#

@grim finch just paste it

floral comet
#

Also quick Q how to emote

grim finch
#

were

old ember
#

hold B or RMB to emote

fickle pine
#

@old ember thanks lol

old ember
#

lol 'tis mah job

grim finch
#

and how

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plz

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also what

fickle pine
#

K i'll leave the rest to you, just like to help out when there are no mods

old ember
#

it is much appreciated

sudden frost
#

i just killed the last guy and it says i got second

grim finch
#

what do i paste

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to invite people to my party

old ember
#

the link that is automaticly copied when you click the button

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or just your url after you hit the duos button

sudden frost
#

coolbot is it a glitch that i just got second but killed last guy?

tiny root
#

i can kill my teamate in duos

twin wadi
#

umm the loading sometimes stops for the game? whats that about

tiny root
#

the person i gave the link

#

its not

old ember
#

@sudden frost if you were in duos there have been some wierd issues with the placement screen

twin wadi
#

what u talking about it just stopped

grim finch
#

how do i go to were it was copied

old ember
#

When i play duos and have a friend AND autofill on, sometimes i get two teammates, i can hurt one, and the other only sees me as a teammate.

jaunty copper
#

Just got back to this game since 23rd of march, played duos and was extremly enjoyable got first place but this was the ending>???? first match back.

sudden frost
#

@old ember i was in solo, right now im having a glitch right now where im floating all over the map cant do anything

old ember
#

that is probably lag caused by a connection issue

#

it should go away next round

jaunty copper
#

what about me ?

old ember
#

this is a known issue, the placement thing is wierd and currently I have no solution, it will be fixed soon.

see the pin for details on the rest of it

jaunty copper
#

no problem ty

misty prairie
#

hey i keep winning matches and it says you placed 0# and you were eliminated but i really won

jaunty copper
#

we can't keep 1st placements as a record so im not borthered. unlesss

wary temple
#

Help

#

Xd

jaunty copper
#

i missed out on an update

wary temple
#

Here look

misty prairie
#

this update is breaking so many things

wary temple
#

ikr

#

Congrats you places #0

#

Lmaoo

old ember
#

yeah it might be cuased by the same thing as the rest of gui issues, but most likely it is a separate bug and will be fixed in an update

wary temple
#

yay

#

Cuz im not getting #0 all day

old ember
#

As far as your leaderbaords go tho I believe these are still simply counted as wins

misty prairie
#

ok good

#

thats all i cared about

wary temple
#

But the leader board are glitched

#

im lvl 22 and the it say i have 3 wins

old ember
#

yeah that should fix itself or be fixed in an update as well

wary temple
#

Yay

old ember
#

your progress is still being recorded properly

wary temple
#

Thanks Boss

misty prairie
#

my wins are fine says i have 116 which is right

wary temple
#

look

harsh current
#

please fix the leaderboards for duos

wary temple
old ember
#

@harsh current see the pin

harsh current
#

ok boss

sudden frost
#

what do i use coins for?

misty prairie
#

thats last 24 hours not all time

wary temple
#

here look

old ember
#

@sudden frost this is not a problem

wary temple
#

Still

harsh current
#

yeah what are the plans for coins in general

sudden frost
#

my bad

wary temple
#

look

#

dont look at the kills Lol

#

im surprises

#

Surprised

#

im 145

#

what are you ?

hollow karma
#

Is this a problem?

old ember
wary temple
#

Yea

hollow karma
#

I'll inform the team to reset your stats then

wary temple
#

...

old ember
#

oof

wary temple
#

no im good

#

xD

hollow karma
wary temple
#

Im good

#

No its a Glitch

#

loook

#

Seeeeee

#

you should add me point and not get rid of them

old ember
#

yes we saw that it is a known issue

wary temple
#

Lol

#

She Didnt

#

And Leaderboard is to

old ember
#

@wary temple this is a final warning, use #showcase for showing off

wary temple
#

and im Not Showing off @hollow karma

old ember
wary temple
#

Im NOT

#

Ok go there

rare bone
#

I think snipers are broken, i got a Hunting Rifle and it didn't zoom out like normal

#

ima try and get screen shoty

harsh current
#

hey if you dont have proof please dont spam this channel

old ember
#

@neat bronze don;t worry about a screenshot if its too much effort, as this is a known issue (if you encounter other bugs tho, screenshots and video always helP)

jaunty copper
#

there we go!!! 3rd game back for awhile and i carryed him/her yes!! haha i use to be average at this game. But as a i have a buddy to impressive i seem to play like i pro and i take care when aiming all the time now lol

#

sham i couldn't add them, play with him/her again.

#

e*

rare bone
#

i was gonna screen shot, but the sniper was zooming again

#

so i decided not to

tiny root
#

check out this screenshot

#

it was 1v2v2v2

#

at the end

#

killed all of em

#

did not get the kill 4 some of them tho

#

๐Ÿ˜ฆ

harsh current
#

why is this in a report a problem

tiny root
#

i knocked them out

old ember
tiny root
#

lol

old ember
tiny root
#

funny moment?

old ember
harsh current
#

no

tiny root
#

dont ban me

#

bug that i did not get the kill

#

for some

old ember
#

okay, this has been noted

tiny root
#

ty

harsh current
#

yw

old ember
#

screenshots of wins or amazing loot can go to #showcase tho please

tiny root
#

i take down a team, knock down one, kill the other, then the other guy just disappears

#

no kill 4 me

void panther
#

Why does it say i'm second when i'm actually the last one alive at the end?

fickle pine
#

@void panther I personally have never experienced this problem, but not sure as to why this happened to you. Did you and your opponent kill each other?

void panther
#

No, happened to me a few times, i was definitely the last one alive with more than enough health.

fickle pine
#

@void panther Sorry then, I can't really put my finger on what's happening

old ember
#

yeah this seems to be a wide spread issue, I also encounter it, it's just a graphical thing tho

river scroll
#

I was playing some duos with my brother (hence the name) and the other person was in the border, and something happened. I think I sniped him but it says I was eliminated when there were no bullets or anything. I hope this can be solved

fathom stream
#

hmm

hollow karma
#

We pushed a batch of hotfixes, servers are still updating - try refreshing your game to get into updated servers

#

This is one of the issues fixed.

slender kettle
#

In duos it says its gonna add me 25 coins but it dont

old ember
#

I can't join a server!!!

old ember
#

๐Ÿ‘น

pale stag
#

When you connect to duos with your friends my friend had 2 names merged and they were in a team with someone else even tho we used the correct link

old ember
#

when playing with friends using an invite link, make sure both of you turn auto-fill off. this helps fix most of these types of bugs

shadow dune
#

I noticed 1 problem - then i play duos i havent earn money and duo exp

old ember
#

I believe your stats are still being recorded, they simply aren't showing up yet, this should be fixed soon

shadow dune
#

ok, thanks

west jolt
graceful stirrup
#

why is that, when i win, i dont get any xp? maybe its only on duo

polar wave
#

@balmy flower @hollow karma @lavish folio Since the patest game update release, no statistic has updated to the leaderboard

#

Also, no coins or exp are being rewarded

old ember
#

yup

#

iv won like 4 in a row

#

and i havent gotten anything from them

#

sucks

polar wave
#

same thing for duos

#

No progress is being tracked

#

No Exp or coins awarded

#

In over 50 games played, since update (12 hours ago)

brave hull
#

i get 2nd every game that i win

polar wave
#

Also, the daily challenge progress is not being tracked, it's impossible to complete the challenge

#

@plain sky

brazen blade
#

i cant press the login buttons - nothing happens doesnt matter if i press facebook or g+ -its working now-

polar wave
#

@hollow karma leaderboard, exp/coins still not updating since update

brave hull
#

If you try to drag and drop items while holding wasd your game will bug and keep moving you that direction

waxen sky
#

On my leader board it says i only have one win ?_?

#

Did it only start tracking stats yesterday at a certain time?

#

@hollow karma

brave hull
#

If you are hugging the wall of the destroyable huts when they break your vision will be limited the rest of the match

vestal solar
#

Daily challenges arent working :/

fickle pine
#

@vestal solar how so?

limber yacht
#

My ping is broken when I start the game and when I try to drop of the plane. It takes 5-10 seconds to eject after I press "E." I almost never get to move my parachute. This movement ping problem continues when I land for about 15 seconds. Please fix this!

fickle pine
#

@limber yacht This sounds like it is on your end. It is either you are having some internet lag, or your computer simply can't handle zombsroyale to it's full extent, as it's probably the most requiring io game out there.

polar wave
#

@plain sky @balmy flower @hollow karma @lavish folio this is a new development

#

Now when I won it says that I finished in #0 th place

#

No exp no coins no leaderboard points

#

im lv 35, but it says im lv 1 at the game end screen

#

Is there a cap at level 35?

#

Should at least be getting coins and leaderboard stats updating

#

I tried re-installing chrome

#

I cleared cache

#

I logged out and re-logged in to facebook

#

Still the same problem

fickle pine
#

@polar wave This has been stated a few times to be a common problem, hopefully it's adressed in the next update.

glass lintel
#

Place #1 received no coins nor exp, in both solo and duo ๐Ÿ˜ฆ

opal beacon
#

It always says Failed to connect server, Please try again later... and I tried it after 1 full hour and it still doesn't work.๐Ÿ˜ฐ ๐Ÿ˜“

#

And I checked my Wifi, Restarted the computer and everything. Still, it doesn't work with only this zombsroyale.io game I just discovered

#

Does it have anything to do with the game???

polar wave
#

@opal beacon did you try setting server from Auto to specific

#

Europe/asia/ usa

#

That help for me sometimes

ruby condor
#

UMMM

#

HELP

#

I shot a bullet and reloaded and mow its infinitely reloading

#

It says -101.6 seconds left

#

and its getting lower each second

plain sky
#

Hi - apologies for coins/xp issue on DUOS. We'll fix this soon

#

@polar wave Hey we'll look into this, dw your level is retained something mustve been bugged

brave quarry
#

Is all server full

indigo marsh
#

Copy invite link button don't works in Firefox. Have tested it on Chrome and it is OK.

dense kindle
#

daily challenges are stuck ๐Ÿ˜‰

keen forge
#

spaming

clear jacinth
#

When you come 2nd in solo it says you've come 1st. (Basically you win) Then the 1st placed is apparently 0. When this happens you don't actually win. Very frustrating...

old ember
#

i keep winning in duos and it syas i came 0?

clear jacinth
#

Yep, that's what i just put.

old ember
#

oh

clear jacinth
#

Really stupid...

#

I got back to back wins and it didnt even count ๐Ÿ˜†

old ember
#

lol

#

so i should come 2nd?

primal topaz
#

Its the last remaining team that wins and not the last remaining player in duos. Is this a bug?

solar hatch
#

It says we won in duos however we were both killed by the guy by the tree so we didn't actually win

clear jacinth
#

@solar hatch That happened to me when i came "2nd" I was like oh lol

old ember
#

I don't know if it is just me, but when me and @old ember Are playing, we are floating can't scroll and getting lag spikes, we played in dou ๐Ÿ˜„

#

anyone want to do duo with me?

#

yeah the scroll thing is sepearate from the lag, but turns out it aint just me

#

sometimes it scrolls just cmopletely random direction

marble notch
#

?

old ember
#

or jumps 2 slots at once

marble notch
#

#0

primal topaz
solar hatch
plain sky
#

We will look into this sorry about that

thick moat
#

Hi yang

#

I also have a problem. Every time I want to open a crate or chest I have to smash it

#

(instead of pressing 'E')

plain sky
#

@thick moat does it say u can press e to open?

thick moat
#

Ya

#

It does

hazy ruin
plain sky
#

@hazy ruin wherea re you located

hazy ruin
#

US

plain sky
#

can u refresh and try again

hazy ruin
#

yes

#

It didn't fix the problem.

plain sky
#

HMm

#

can u try a different browser

#

are u using chrome

#

can u press F12 and take a screenshot of ur console

#

like this

#

look for red stuff highlighted

#

@hazy ruin

hazy ruin
#

I am on a school issued chromebook so I can't use a different browser and pressing F12 doesn't do anything.

primal topaz
#

Well thats the reason, your school has blocked games.

hazy ruin
#

no

trim night
#

srry stupid question

#

you said you were on chromebook

hazy ruin
#

The game was working before and is working for other people in this school so I don't think it being blocked is the problem.

trim night
#

try ctrl+shift+J to open console

hazy ruin
#

that dosen't work

trim night
#

hm

#

control option I?

#

I am on a mac, so idk

#

I did command, option I

shadow dune
#

hm

#

gays

trim night
#

?

shadow dune
#

pls

#

fix

trim night
#

oh ye

old ember
#

@shadow dune I think you actually got the win but if you didn't I think you shall type to the creators.

trim night
#

a lot of people have that

shadow dune
#

i win

old ember
#

Yes it will be fixed soon, I think the staff team are aware of the problem

shadow dune
#

SELA, pls hotfix

#

how u can

trim night
#

I mean

#

I havent even loaded

#

ever

old ember
#

@hollow karma Many people got the problem?

trim night
#

@old ember ya

scarlet ferry
#

got 2 wins today like this. will I still have them on the scoreboard?

hollow karma
#

Thanks for all the reports everyone, we pushed a few updates last night and thought we had fixed the 0th place issue. We are working on it now.

old ember
#

i have got today two times to 0th xD but my game is lagging when i got duo ๐Ÿ˜ฆ

bright saffron
#

Just found about this game a few minutes ago

crystal socket
#

When im playing this game i have a lot of input lag, are there any known fixes for this? im playing on a very steady internet connection, and im not having this issue on games like overwatch.

brave tree
#

not sure if this always happens but it always says you placed 1 place higher than you did (if you came 5th, it says 4th, if 4th, 3rd, if 3rd, 2nd, if 2nd, 1st, if 1st, 0th XD)

icy anvil
#

The copy invite code does not work in Firefox at the moment. I copied the link and I can't paste it.

old ember
pale patrol
#

pls no

old ember
#

they really need to make key binding options

chrome glade
#

^

outer scroll
#

i hab a probom

old ember
#

or just have the action key be shift instead of shift

outer scroll
#

balnce teh gunns ples

#

2 ez

old ember
#

YES

#

its a fast paste game they are supposed to do alot of damage

outer scroll
#

i just won 10 games in a row in duo no joke

#

iss not fair

trim night
#

I just want to load ๐Ÿ˜ข

celest sand
#

are you on a laptop

trim night
#

na

celest sand
#

then i dunno man

trim night
#

oh

#

hey @hollow karma can you help me

river scroll
#

Sorry if this has been reported already but in squads, if you knock down someone and then kill their teammate, you only get credit for one elimination

flint bane
#

the server isn't working for me but its working for all my friends.

#

does anyone know how to fix it

#

is anyone here that can help

#

: / well i guess not

#

owo

silver ravine
#

not working for me either

ruby condor
#

I shot a bullet and reloaded and mow its infinitely reloading
It says -101.6 seconds left
and its getting lower each second

spice vessel
#

and I did not die

old ember
#

its bug

solid spade
#

I won and had the same problem as others. Eliminated by ----- #2!

silver ravine
#

failed to connect to server

old ember
#

@dapper mural so are you experiencing immense lag, or delays while in-game?

valid obsidian
#

when i play duo sometimes me or my freind get in a difrent session

dapper mural
#

yes exactly that

fathom stream
#

there will be a graphic update soon tho ๐Ÿค” it will reduce lag

old ember
#

ok, go to Settings > Advanced Settings and check if the hardware acceleration option is enabled

spice vessel
#

and when i lost it showed I won

dapper mural
#

my brother tho has the same computer as me and his FPS or Ping is like 700

#

were is settings

silver ravine
#

I just keep getting failed to connect to server, any fix to that?

old ember
#

click the three dots icon on the top right of chrome

hollow karma
#

Thanks for all the reports everyone, we're still looking into the 0th place issue - it seems to happen every 5% or so of the time; we're not exactly sure what's causing it. If you are failing to find a game try refreshing. Game lobbies are randomly not letting people connect - to fix this we'd have to kick everyone out of game and restart all the servers; we plan on doing this later tonight where there are less traffic

hearty shale
#

I need help I cant sign into my other gmail ANd I am stuck in my first gmail and it wont let me sign out

#

I press sign out

#

And keeps me signed in to the same account

old ember
#

you may have enabled automatic sign in, try clearing your cache and cookies

sacred thicket
wanton raft
#

I got 5 wins in solo and the game in the leaderboard tells me I got 2, lag?๐Ÿ˜ซ

dapper mural
#

yay lag stopped

old ember
#

Spicy, this is a UI related issue, you should still receive experience after the round eneds

hearty shale
#

ok

#

thanks

marble vale
#

Won't load for me & my friends @zombs

hollow karma
#

Servers decided to break on us, we're deploying a fix right now

old ember
#

i got 2nd in duo and said i got first

brazen leaf
#

@old ember same

hollow karma
#

We're still looking into that issue, it shouldn't be happening but it is ๐Ÿค”

clever panther
#

Help

#

I cant see my crosshair in the game

#

pls help me

#

@everyone

spice vessel
#

refresh page?

clever panther
#

tried it

spice vessel
#

delete cookies

polar wave
#

@hollow karma no exp/coins/or leaderboard update is happening for solo and duos

spice vessel
#

true

polar wave
#

Lobbys are being created, but at end of every game, the screen that usually shows the coins/exp gain, is just loading

#

Every single time

#

And i never get the coins or exp

#

Or leaderboard wins

#

I've even tried re-installing whole chrome

#

after deleting cache

#

and re-logging in to facebook

#

As everyone can see, the leaderboard for solo, for past 24 hours, has only been emptying

#

No new entries

dense kindle
#

So... We just won a duo, but it said we came 2nd?

polar wave
#

I won a solo earlier today, and it said I came in 0th place

#

Xd

empty nymph
#

why is showing that it isnt working?

#

i tried it for like 30 min

dry flume
#

not sure if this is a bug but impulse grenades can push you through walls

hollow karma
#

Impulsing through walls is intended

#

As for leaderboards/stats/rewards some of those games may not be recorded, we've been working to fix it - it's related to the 0th/2nd place bug

#

@clever panther use chrome or firefox

polar wave
#

Fresh win, 5 coins, 48 exp, (usually 30 coins and 200 exp at least

#

and circle loading

torpid trail
#

The servers are offline?

polar wave
#

Leaderboard has not been updating for close to 24 hours

torpid trail
#

I cant start a game

polar wave
#

Not 1 game went into solo leaderboard

torpid trail
#

Can't reach servers

upper jacinth
#

The leaderboard isn't reporting leaderboards victory?

polar wave
#

@hollow karma im guessing it has to do with the implmentation of duos, and how the win would be distributed to both of the players

#

Maybe something happened to the code, once a player won, when his partner was dead, does the dead partner also get the win on the leaderboard?

spark rapids
#

my victories aren't being registered in any of the leaderboards.

polar wave
#

No solo victory has been registered @spark rapids

spark rapids
#

ah okay

hollow karma
#

We can't push leaderboards update right now because we need to fix the 0th/2nd place bug first, internal stats are still recorded into our database - but as i stated before not every game is being registered right now because of the bug

spark rapids
#

also there was one game when it said that I was the 0th one left ..yeah that XD

torpid trail
#

@hollow karma Um my game cannot connect to the servers

polar wave
#

@hollow karma what do you mean, about internal stats are recorded?

torpid trail
#

The data is recorded, but not displayed on the leaderboards

#

So once they fix the visual bug the stats you earned during this time will also be added

#

It's not lost

hollow karma
#

The leaderboard is to show you the stats in our database, our database records everything so it's not a simple "show this to players"

torpid trail
polar wave
#

@torpid trail have you tried setting server to a specific one

#

EU/US/Asia

#

And not Auto?

torpid trail
#

yes

#

US

#

still fails

polar wave
#

@hollow karma ok, thank you for the feedback

#

Good luck with figuring out the solution

#

We will wait patiently for the game to be back fully functioning again ๐Ÿ˜„

torpid trail
#

yay

#

still unplayable

stuck summit
#

im lagging so badly omfg

old ember
#

For some reason invite links are being copied with http for me now, they were copied as https before?

stuck summit
#

yeah this game is almost unplayable without my lag omg

sacred scaffold
#

i have found a minor one,it doesnt really affect gameplay that much but,it shows 6-8 rpg bullets when you pick it up,then when you switch to it it becomes the coorect amount

tribal crag
#

I have a problem I canโ€™t open any door can some one pls help I press e

sacred scaffold
#

thave you tried reloading

dusky steppe
#

I've been trying to play the game for half an hour, but it keeps on saying "Failed to connect to server, please try again later".

livid locust
#

I have a problem, I can't join a game because it says Lost Connection to server

#

@old ember

#

@old ember

ivory moat
#

@old ember

#

Nvm

#

when I typed ur name General came up

#

Whats happening to ServerS???

open parcel
#

I have the same problem as Jason, whenever I click play it says failed to connect to server. please try again later, even when my wifi is on please help!!!!!

ivory moat
#

YOU IDIOT

#

take off adblock if you have it or pause it

open parcel
#

nipe did not work

#

i paused it then refreshed page

#

suggestions?

old ember
#

try reseting your network connection, it worked for me a few times

open parcel
#

no I turned it off and on...

old ember
#

hmm

open parcel
#

please help ๐Ÿ˜‚

slate whale
#

what happens if it says failed to connect to server over and over again

hollow karma
slate whale
#

nope still says it

#

its really annoying me aswell

#

i really wanna play this game

sudden wraith
#

when you knock a person it doesn't count as a kill if he either bleeds out or if you just kill his other team-mate please fix I've been getting 1 kill games instead of 10+ because of this

sleek swan
#

so i got this bug i got a kill and it didn't count and my team-mate killed me for some reason, you need to fix this

soft canyon
#

Ok, so the AR needs to be nerfed, as it is OP. Also, Can you guys regulate chance with items in a (Brown Crates) crate? I feel like its too easy to pick up a legendary right off the bat from one of the brown crates.

old ember
#

@sleek swan when playing with a friend via invite link, make sure you both turn off auto-fill currently it is causing some issues. auto-fill+invite link = bugs

@soft canyon What type of nerf would you propose? what about the AR makes it too powerfull?
put your ideas in #game-balance.

soft canyon
#

Sorry it wasnt the AR

#

Hold on.

old ember
#

you mean AR-15?

leaden kettle
#

i cant connect to a server

soft basin
#

I cant play duos

#

same

dusky steppe
#

Same thing here

brazen leaf
#

I can't play duos fam

soft basin
#

Yeah wtf

brazen leaf
#

lmao

soft basin
#

lol

#

(;

soft canyon
soft basin
#

@plain sky Help

soft canyon
#

This is a video showing off how OP a sniper that this person picked up.

brazen leaf
#

I seen it

soft basin
#

@balmy flower help

brazen leaf
#

it's that he has accuracy

soft basin
#

@hollow karma HELP

brazen leaf
#

accuracy alone is lethal

#

@hollow karma need ur help fam

soft basin
#

@lavish folio help

soft canyon
#

Well its that and its range

lapis wyvern
#

are severs on

soft basin
#

no

deft viper
#

servers ded

soft canyon
#

its a 2-shot thats crazy easy to use

hollow karma
#

Game lobbies are starting for crash for some reason, we're fixing it now

soft basin
#

Pls fix

#

Ok thank you

hardy orchid
#

hi i need help

plain spear
#

Killed last person in duo mode and game ended and it says my team is #2 of whatever... I won! Why am I #2???

soft basin
#

Same lol

hardy orchid
#

itsยดs not letting me find games it says failed to connect to server try again later

old ember
hollow karma
#

Servers are down, we are fixing them as we speak

old ember
hollow karma
#

For the 2nd place issue we believe we have fixed it, but we're still doing final tests before we deploy it

plain spear
#

I also won and it said my team finished #0th......

crystal ermine
#

Ummm it won't let me shoot while walking and I am getting very triggered ๐Ÿ˜ก because I keep on dying, so can someone help me.

plain spear
#

I had a screen shot but I think I deleted it.

old ember
#

whats wrong with the servers

hardy orchid
#

ty very much the servers are up for me again

old ember
#

ok

hollow karma
#

Servers have been fixed, they're spinning up again just refresh

soft basin
#

Thank you!

dusky steppe
#

WOOO!!!

soft basin
#

What was the problem?

dusky steppe
#

The servers were

#

down

soft basin
#

ik but why?

dusky steppe
#

Some people, including me, weren't able to join because it said "Failed to connect to server, please try again later"

old ember
#

same

dusky steppe
#

Ye'

#

But they are fix3ed now!

soft basin
#

YAY

old ember
#

fro me it is still saying that

crystal ermine
#

THX u

old ember
#

the servers wont work

#

no they do my game just keeps on freezein

#

not me

#

i can record it

lapis wyvern
#

thats rights

hollow karma
#

That'd be helpful, it's hard to debug the issue since you freeze - we'll look into it

old ember
#

ok\

hollow karma
#

Also use chrome or firefox if that doesn't fix it

old ember
#

i use chrome

lapis wyvern
#

well give up

old ember
#

it worked thxs

lapis wyvern
#

what does the volunteer work

#

do

#

not work

old ember
#

oh yang? idk...

#

what do you do @plain sky ?

#

lol changed his role so fast ๐Ÿ˜ฆ

lapis wyvern
#

i know

hollow karma
#

I changed it :]

old ember
#

lol