Passkey doesnt work in Mobile Browser (Safari) | ZAP-Hosting | Page 1

burnt kestrel Dec 30, 2025, 11:21 AM

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I keep getting a error (The request is not allowed by the user agent or the platform in the current context)

lapis lintelBOT Dec 30, 2025, 11:21 AM

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Hi there 👋
Thank you for creating a post on our Community Forum. Please keep in mind that we don't provide official support on Discord. This is a forum for the community, by the community. Meaning that help is not guaranteed. If at any point you believe your post is resolved, feel free to use the button below to close this automatically.
Now let's wait and see if someone of our lovely community can help you out!

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Need actual official support? Reach out to our customer care. greenticket

lapis lintelBOT Dec 30, 2025, 2:21 PM

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💤 It's been a while and it looks like nobody is around or able to help you with this...
If you require actual official support please reach out to our support team. greenticket

flint patio Dec 30, 2025, 3:03 PM

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Passkey should work everywhere as we're using the usual standards which are implemented by most, including apple. If this is still the case, would be great if you could drop us a ticket on the website and let me know the ticket number. I can pass it onto one of my developer colleagues who could take a look and possibly attempt to reproduce this. 🙂

tropic perch Dec 30, 2025, 10:41 PM

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@burnt kestrel Do you need anything else?

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You can open a ticket by doing so by the way:

lapis lintelBOT Dec 30, 2025, 10:42 PM

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Need support?

Please keep in mind that we don't offer official support on our Discord Community.
We don't provide official support on Discord due to user data protection & privacy laws. You are more than welcome to create a topic in our #1019783328473288754 channel and wait until someone from our lovely Community wants to help you out.
-# (We actually care about your privacy, unlike some competitors that do offer support through Discord. )

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Did you know we have a dedicated site with all our Guides?

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Need actual official support? Contact our customer care. greenticket

burnt kestrel Dec 30, 2025, 10:42 PM

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It still doesn't work in safari mobile. but yeah i'll be using official tickets

tropic perch Dec 30, 2025, 10:47 PM

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burnt kestrel It still doesn't work in safari mobile. but yeah i'll be using official tickets

Perfect, you can close this thread then

#Passkey doesnt work in Mobile Browser (Safari)

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