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fast rose Nov 28, 2025, 6:57 PM

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Purchased a vps last night but think I bought the wrong thing trying to run a five m server and not sure where I install my frameworks or anything on the panel

twin jettyBOT Nov 28, 2025, 6:57 PM

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Hi there 👋
Thank you for creating a post on our Community Forum. Please keep in mind that we don't provide official support on Discord. This is a forum for the community, by the community. Meaning that help is not guaranteed. If at any point you believe your post is resolved, feel free to use the button below to close this automatically.
Now let's wait and see if someone of our lovely community can help you out!

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Need actual official support? Reach out to our customer care. greenticket

pulsar crown Nov 28, 2025, 7:05 PM

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what vps did you buy exactly

fast rose Nov 28, 2025, 7:14 PM

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Don’t remember I just canceled to get a five m server but now I don’t have the 50% off I got last night

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Made the switch from a really bad host and need to get my server up and running

icy marsh Nov 28, 2025, 7:32 PM

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You can actually see your order

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If it was a normal vps, you could have set up the fivem server manually. There is also a guide for this.

fast rose Nov 28, 2025, 7:33 PM

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I just canceled it what the ticket told me to do but now I lost my discount from last night

icy marsh Nov 28, 2025, 7:36 PM

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fast rose I just canceled it what the ticket told me to do but now I lost my discount from...

That's normal. It's being applied to the product, so it has been used

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But we currently have black friday flash voucher codes

fast rose Nov 28, 2025, 7:37 PM

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I don’t see any codes I been looking

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Just wanna get a normal server

icy marsh Nov 28, 2025, 7:37 PM

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Pre-setup FiveM or a regular vps?

fast rose Nov 28, 2025, 7:38 PM

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Been using a other host and my server has been getting timedout the last 4 weeks 3 times a week and yes I’d like a pre setup given

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Fivem

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I paid for a vps last night and I came from a pre setup server so I’m lost

icy marsh Nov 28, 2025, 7:40 PM

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It's actually very easy to set up a fivem server with the step by step guide from ZAP-Hosting. However, since you want a pre-setup FiveM server look at this:
https://zap-hosting.com/en/shop/product/cloud-gameserver/five-fivem/

fast rose Nov 28, 2025, 7:40 PM

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And my supper agent in my ticket told me to cancel and I’d get zapcoins which I did but now to get the server I want with the funds I have it’s not available

icy marsh Nov 28, 2025, 7:41 PM

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Are you talking about a lifetime server? You can't get these with zap coins

fast rose Nov 28, 2025, 7:42 PM

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No monthly

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This is what I want but only have 17 zap coins

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Due to the cancel fee and paid half off last night

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I really want to switch to you guys but feel like that guy had me cancel and now I’m screwed

icy marsh Nov 28, 2025, 7:44 PM

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What exactly will make you happy?

fast rose Nov 28, 2025, 7:44 PM

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A five m server through you guys with the same discord I had last night

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Discount

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80% off game server was what I was able to us

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Use

icy marsh Nov 28, 2025, 7:45 PM

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Have you used blackfriday25 already?

fast rose Nov 28, 2025, 7:46 PM

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Let me check

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Invalid

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And paid for the faster support in ticket and no one is answering

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They just told me they can’t give me a code

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So I’m pretty much screwed

icy marsh Nov 28, 2025, 7:51 PM

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What i see is that there will be another code 70%, but not valid with zapcoins.
https://zap-hosting.com/en/blog/2025/11/black-friday-2026-flash-voucher-codes-timetable/

Alternatively i can give you a permanent 20% discount code. This is more profitable, since it is basically until you cancel the server.

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So every month 20% vs 1 month discount is a huge difference

fast rose Nov 28, 2025, 7:51 PM

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So now I’m kinda sol till I can afford to get my server

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Because that guy told me to cancel when I didn’t need too

icy marsh Nov 28, 2025, 7:52 PM

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Well in that case wait for the next code or ask the guy in the ticket about this.

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The next code is tomorrow btw

fast rose Nov 28, 2025, 7:52 PM

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But won’t work with zap coins

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He had me cancel and all I have is zap coins

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Do you understand that your support guys told me to do this

icy marsh Nov 28, 2025, 7:54 PM

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I volunteer on Discord to provide community support. Not official support. In your case you can ask this on the website in your ticket. They will surely provide a solution.

fast rose Nov 28, 2025, 7:54 PM

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Okay thank you for your help do appreciate it

icy marsh Nov 28, 2025, 7:54 PM

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No problem

fast rose Nov 28, 2025, 7:57 PM

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And told there’s nothing they can do

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Glad to know I wasted money

icy marsh Nov 28, 2025, 7:57 PM

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That's unfortunate

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But you can still use your zap coins and even redeem codes from livestreams, giveaways and every monday a 2€ code.

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Pretty much free server then

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I just unmuted you. You have triggered the automod

fast rose Nov 28, 2025, 8:02 PM

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All good thank you but I need something asap I can’t sit and wait

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Really sucks he had me cancel when I coulda used the vps

icy marsh Nov 28, 2025, 8:03 PM

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I unfortunately cannot do anything about it, as i told that i volunteer. I am not working at ZAP-Hosting.

fast rose Nov 28, 2025, 8:03 PM

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Yeah I get that

fast rose Nov 28, 2025, 8:24 PM

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Can I use my zap coins and cash on top to order a server and if I could get it I’d appreciate the 20% off you could offer so I can get this rolling

icy marsh Nov 28, 2025, 8:26 PM

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Yes, you can. Take my 20% code: incognito

pulsar crown Nov 28, 2025, 9:15 PM

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the most versatile option is to just get a VPS, you can install pretty much anything on those.

There is a 74% discount on VPS in about 8 hours 🤔

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i bet that 74% is not recurring tho.

@icy marsh 's 20% sounds like a recurring discount

twin jettyBOT Nov 28, 2025, 9:16 PM

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discordshield2 Hey @pulsar crown you are in violation of our Community Rules!
Please do not mass mention users or mention the ZAP-Hosting Team and/or our Community Team. Moderation actions may be taken against you. discordhammer

icy marsh Nov 28, 2025, 9:18 PM

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Very special discounts are for the first runtime. My code i gave is permanently applied to the product.

fast rose Nov 28, 2025, 10:31 PM

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Umm is qbox frameworks compatible with the FiveM server

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Only see qbcore in docs

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@icy marsh

twin jettyBOT Nov 28, 2025, 10:32 PM

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discordshield2 Hey @fast rose you are in violation of our Community Rules!
Please do not mass mention users or mention the ZAP-Hosting Team and/or our Community Team. Moderation actions may be taken against you. discordhammer

pulsar crown Nov 28, 2025, 11:02 PM

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Maybe you can... Cancel the cancellation? It's sometimes possible

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And even if the panel don't let you, maybe customer service can

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... Maybe.

#New To Zap

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