VPS being slow

[forest roost]

Hello, I recently bought a VPS that is located in Virginia, but its been quite slow. I reinstalled the OS, and it's still slow.

[agile venture]

Hi there 👋
Thank you for creating a post on our Community Forum. Please keep in mind that we don't provide official support on Discord. This is a forum for the community, by the community. Meaning that help is not guaranteed. If at any point you believe your post is resolved, feel free to use the button below to close this automatically.
Now let's wait and see if someone of our lovely community can help you out!

TIP:

Need actual official support? Reach out to our customer care.

[grave tangle]

Where do you live and is the vps slow or the connection to the vps

[forest roost]

i live in nyc

its been on this for a hour now

and before that it was on it for 30 minutes before i attempted to restart

[forest roost]

Tried installing another version of ubuntu but now its infinitely installing

[grave tangle]

okay, try to shutdowm everything for like an hour and then install smth like ubuntu or debian and then give it some hours to start, without doing anything

[forest roost]

I contacted official support, they said it was a internal issue and are offering to move hardwares