#Bought Lifetime server, it turned into zap balance
11 messages · Page 1 of 1 (latest)
Hi there 👋
Thank you for creating a post on our Community Forum. Please keep in mind that we don't provide official support on Discord. This is a forum for the community, by the community. Meaning that help is not guaranteed. If at any point you believe your post is resolved, feel free to use the button below to close this automatically.
Now let's wait and see if someone of our lovely community can help you out!
TIP:
Need actual official support? Reach out to our customer care. 
Wondering if anyone knows whats going on
I'm not sure what could've gone wrong here. Although, there's nothing that can be done here as this is a Community Server. You'll have to create a ticket on the Zap-Hosting website, and explain what happened.
Yep be sure to make a ticket, we can sort this for you 😄
Made a ticket and I'm going to get a refund and payment authorisation, thanks for the help. I couldn't originally find a ticket thing on the website, only a phone number.
Good to hear, the Ticket button is on the right side of the website, or in the navbar. If you're logged in that is.
Do you know if its possible to give my friend access to the zap hosting dashboard on the website?
We can't find anything on it
do u need this?
https://zap-hosting.com/guides/docs/account-usermanagement