#Game server was purchased 24 hours ago

4 messages · Page 1 of 1 (latest)

naive ravine
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Still nothing has been set up, paid 40 AUD for a 30 day server and I have opened a ticket 7 hours ago, sent an email, and patiently waited, I can't access the live chat or anything, also being told they don't offer refunds?

warm prismBOT
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Hi there 👋
Thank you for creating a post on our Community Forum. Please keep in mind that we don't provide official support on Discord. This is a forum for the community, by the community. Meaning that help is not guaranteed. If at any point you believe your post is resolved, feel free to use the button below to close this automatically.
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hasty marsh
# naive ravine Still nothing has been set up, paid 40 AUD for a 30 day server and I have opened...

Hey, unfortunately it can sometimes take longer until a server is finally online. But here on the discord you won't get any help regarding this, as the discord support is not official and only for community problems where we can really help (like game issues and stuff). I would recommend just waiting for an answer on the ticket you opened. I can understand that it's frustrating to have to wait so long, but we can't fix this here.

naive ravine
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It's no worries I got it sorted and refunded, Thanks for your input 🙂