vps issue

[sudden mulch]

i cant login to my vps can someone plz help me

[novel haven]

Hi there 👋
Thank you for creating a post on our Community Forum. Please keep in mind that we don't provide official support on Discord. This is a forum for the community, by the community. Meaning that help is not guaranteed. Now let's wait and see if someone of our lovely community can help you out!

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Need actual official support? Reach out to our customer care.

[flint herald]

did u enably ssh loginy?

define "login"

[untold rain]

Did you enable ssh login? Or is it windows and in that case did you write the correct password?

[sudden mulch]

when i login it just keep loading and then this come up

[untold rain]

Your server is still booting (turn on) you need to wait till it's on to connect to it.

[sudden mulch]

it been like that for 5 hours already

[untold rain]

Then there might be a problem. Please make a support ticket

[novel haven]

Need support?

Please keep in mind that we don't offer official support on our Discord Community.
We don't provide official support on Discord due to user data protection & privacy laws. (We actually care about your privacy, unlike some competitors that do offer support through Discord. ) But you can always create a topic in our #1019783328473288754 channel and wait until someone from our lovely Community wants to help you out.

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Did you know we have a dedicated site with all our Guides?

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Need actual official support? Contact our customer care.

[sudden mulch]

@untold rain okay thank you i will go do that rn and talk someone else

[novel haven]

Hey @sudden mulch you are in violation of our Community Rules!
Please do not mass mention users or mention the ZAP-Hosting Team and/or our Community Team. Moderation actions may be taken against you.

[untold rain]

Anytime