#I want to recover my account

15 messages · Page 1 of 1 (latest)

idle harbor
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I want to recover my account on the zap-hosting website

oak apexBOT
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Hi there 👋
Thank you for creating a post on our Community Forum. Please keep in mind that we don't provide official support on Discord. This is a forum for the community, by the community. Meaning that help is not guaranteed. Now let's wait and see if someone of our lovely community can help you out!

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Need actual official support? Reach out to our customer care. zaplivechat

shy rock
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What do you mean recover your account? As in you forgot the password?

idle harbor
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But I have proof of payments I made into the account

grand stump
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Check your emails to find anything about Zap. Like orders, newsletter

idle harbor
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I don't have access to the email, that's the problem, I need at least the user to log into the account.

idle harbor
grand stump
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You can also enter your email

idle harbor
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I don't have a friend's email...

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I have the transfer ID of the upvotes I purchased on the account

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I would pass them to you and you would get the user

grand stump
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I'm not an employee and that wouldn't even work

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If it's your friends why you don't ask him?

neon nexus
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@idle harbor I am not sure how you lose access to your email, that sounds a bit phishy to me. But if you need help with accessing your account, just go to the website and on the right, you have the Support ticket tab. Just type in your info(you will need an email address to get replies to and continue the conversation, just use one you have access to) and tell them your problem. They will surely respond withing 24 hours. Here on discord, you won't get help regarding this problem, since there is no officical support on discord due privacy law.

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