#MX/Webmail

36 messages · Page 1 of 1 (latest)

ember zenith
#

Hey! I have a webspace server with Zap Hosting, and a domain with "Hostinger". I'm trying to make my webmail work, as for now it's only showing a "Page not found" err.
I know I need to update my DNS Records at Hostinger, but I'm not really sure what values to use.

[Type] [Name (Host)] [Mail Server (Points to)]

For the type it should be MX,
But for the Name and Mail Server im not sure.
In the plesk dashboard, it's saying that the email domain is webmail.bergen.icu, and looking at the Hostinger docs;
"If you are adding MX records to your subdomain, insert the subdomain name", and I'm guessing because of webmail.bergen.icu, i should insert that.

But then we get to the Mail Server (Points to), and that im not sure about. Hostinger docs says "For example, these are the mail server values for Hostinger Email: mx1.hostinger.com", but im not sure what should be inserted there.

Thanks in advance for the help!

lucid stirrupBOT
#

Hi there 👋
Thank you for creating a post on our Community Forum. Please keep in mind that we don't provide official support on Discord. This is a forum for the community, by the community. Meaning that help is not guaranteed. Now let's wait and see if someone of our lovely community can help you out!

discordtip TIP:

Need actual official support? Reach out to our customer care. zaplivechat

lucid stirrupBOT
#

💤 It's been a while and it looks like nobody is around or able to help you with this...
If you require actual official support please reach out to our support team. zaplivechat

fickle kraken
#

i have domains in godaddy, firebase and zoho and zoho provided me values to add to godaddy dns to configure emails

ember zenith
ember zenith
#

i found this in the zap dashboard, but im not sure if im supposed to use that...

fickle kraken
#

hm maybe its that. im not sure, i never used webspaces from zap. sorry if i couldnt help. maybe @flint pollen can

lucid stirrupBOT
#

discordshield2 Hey @fickle kraken you are in violation of our Community Rules!
Please do not mass mention users or mention the ZAP-Hosting Team and/or our Community Crew. Moderation actions may be taken against you. discordhammer

fickle kraken
#

u welcome

ember zenith
#

The thing is that im having some issues connecting to nodemailer and sending emails, and that could be related with not having the DNS Records setup correctly.

ember zenith
#

Thanks! I’ll check it out later today! I’ll let u know.

ember zenith
#

Should all of them be set to @, or webmail (subdomain)

#

I believe I manage to fix it! I never added an A record for the webmail.domain.tld 😭
New to this...
Thanks a lot for all the help, you're the best!

ember zenith
#

Yeah, when I’m trying to send emails (using nodemailer) I get the SPF error, so I’ve done something wrong there..

ember zenith
#
The MAIL FROM domain [bergen.icu] has an SPF record with a hard
    fail 550-5.7.26 policy (-all) but it fails to pass SPF checks with the ip:
To best protect our users from spam and
    phishing, 550-5.7.26 the message has been blocked
lucid stirrupBOT
#

discordshield2 Hey @ember zenith you are in violation of our Community Rules!
Please do not spam similar messages or crosspost. Moderation actions may be taken against you. discordhammer

steady grail
#

You have not set up any MX-Records. So the SPF will obviously fail (and you won't receive any mails, because no one will know to which server the mails should be delivered).

ember zenith
steady grail
#

Yes, the name should be empty (or @, depends on the interface).

ember zenith
#

Oh okay, I thought it was supposed to be webmail because the email domain is webmail.bergen.icu

steady grail
#

Yeah, currently it is configured for the subdomain webmail only (so you can send to @webmail.bergen.icu).

#

@ember zenith Now it should be fixed. Due to the TTL of 4 hrs the change can (!) be delayed by 4 hours.

ember zenith
#

I’m not following..?

steady grail
#

Which part do you not understand? The delaying?

ember zenith
#

Yeah

steady grail
#

DNS entries have a TTL (Time To Live), which indicates how long the value is valid. So if a server fetches this value, it caches (stores) the value for the given time without refetching it. So with a TTL of 4 hours (which you have set within the panel) the change may be noticed by other servers in 4 hours and not in the moment of change. Don't worry about that, this is normal, but if you can't write an email, try it in 4 hours again.

The other part: Don't worry about this, you have corrected the entry, so that it should work now. I said, that previously the domain was configured, that you can receive messages for this domain (webmail.bergen.icu) and not for the root domain (bergen.icu). This is fixed with the empty name.

ember zenith
#

It works! Thank you and Jniklas so much! Do any of you happen to know anything about connecting with the database as well? (Through node js package mysql)

ember zenith
#

Webmail issue is resolved, although still having issues connecting to my DB via npm package mysql

ember zenith
#

Close the thread, please. ||Thanks to everyone who helped||