DDOS | ZAP-Hosting | Page 1

fathom isle Jul 2, 2023, 6:00 PM

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Getting ddosed and the protection doing nothing it just turns off the server and when I turn it back on it doesn't showup in the sever list, bought the 1$ DDos manager but no useful stuff just show me when it happend thats all...

viscid girderBOT Jul 2, 2023, 6:00 PM

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Hi there 👋
Thank you for creating a post on our Community Forum. Please keep in mind that we don't provide official support on Discord. This is a forum for the community, by the community. Meaning that help is not guaranteed. Now let's wait and see if someone of our lovely community can help you out!

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hollow tinsel Jul 2, 2023, 6:14 PM

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The ddos protection can handle level 7 ddos attack

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It's not possible to do anything during an attack to stop it. Just wait

fathom isle Jul 2, 2023, 6:18 PM

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wait for how much

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its been off for more than half an hour

hollow tinsel Jul 2, 2023, 6:18 PM

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Until the attacker stops

fathom isle Jul 2, 2023, 6:19 PM

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is that the only sulotion

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just sit and watch the server go down so as the playercount hit 0

hollow tinsel Jul 2, 2023, 6:20 PM

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I highly recommend to learn the basics about a ddos attack

fathom isle Jul 2, 2023, 6:21 PM

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I paid for a server to get it running and your services have "DDoS protection" and I paid for "DDoS manager"

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this is something you the host handle not me?

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or am I wrong

hollow tinsel Jul 2, 2023, 6:21 PM

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It handles, but you can't stop the ddos attack, because it is done by someone else.

fathom isle Jul 2, 2023, 6:21 PM

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What is the solution

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for this

hollow tinsel Jul 2, 2023, 6:22 PM

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Nothing, you can't do anything except waiting

fathom isle Jul 2, 2023, 6:22 PM

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Players can't join

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server goes off

hollow tinsel Jul 2, 2023, 6:22 PM

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Sounds like a very heavy attack

fathom isle Jul 2, 2023, 6:23 PM

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Can I request a refund?

hollow tinsel Jul 2, 2023, 6:23 PM

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You can request Ip change

fathom isle Jul 2, 2023, 6:23 PM

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They will just ddos that again

hollow tinsel Jul 2, 2023, 6:23 PM

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But it won't change the fact that (most likely) your player(s) will attack against

hollow tinsel Jul 2, 2023, 6:23 PM

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fathom isle They will just ddos that again

Indeed

fathom isle Jul 2, 2023, 6:24 PM

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fathom isle Can I request a refund?

.

hollow tinsel Jul 2, 2023, 6:24 PM

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I don't know about that

fathom isle Jul 2, 2023, 6:24 PM

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Its not reasonable me paying for a "DDoS protected server" and having to sit and watch my server get DDoSed

hollow tinsel Jul 2, 2023, 6:24 PM

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You can open a ticket on the website

fathom isle Jul 2, 2023, 6:24 PM

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I can't even see who is doing it

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paid for 1$ DDoS manager to see "when you got DDoSed"??

hollow tinsel Jul 2, 2023, 6:25 PM

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fathom isle I can't even see who is doing it

Technically impossible

hollow tinsel Jul 2, 2023, 6:25 PM

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fathom isle paid for 1$ DDoS manager to see "when you got DDoSed"??

Yeah

fathom isle Jul 2, 2023, 6:25 PM

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So 1$ to see when it happened

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what does that changes?

hollow tinsel Jul 2, 2023, 6:25 PM

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To me it sounds like that not only 1 person does the attack btw

fathom isle Jul 2, 2023, 6:26 PM

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Got 3

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where is the protection in this

hollow tinsel Jul 2, 2023, 6:26 PM

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fathom isle what does that changes?

You basically have access to the ddos manager

hollow tinsel Jul 2, 2023, 6:26 PM

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fathom isle where is the protection in this

Every server has free protection

pallid egret Jul 2, 2023, 6:27 PM

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Have you tried setting your ddos protection to permanent?

fathom isle Jul 2, 2023, 6:27 PM

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pay another 3$ to unlock it?

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so 6$ total for 3 months of ddos protection

hollow tinsel Jul 2, 2023, 6:27 PM

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Ddos protection is free :)

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It's essential

fathom isle Jul 2, 2023, 6:28 PM

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"DDoS Manager"

pallid egret Jul 2, 2023, 6:28 PM

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Our protection will attempt to filter out as much of the attack as possible, but sometimes this may also impact actual players just because of the nature of the attack.

hollow tinsel Jul 2, 2023, 6:28 PM

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fathom isle

Sir, there is no active attack

fathom isle Jul 2, 2023, 6:29 PM

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Why is my server off????

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When I turn it on nothing shows up

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This started to happen while and after the DDoS

hollow tinsel Jul 2, 2023, 6:30 PM

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That should not happen after a ddos attack

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Perhaps try starting again

fathom isle Jul 2, 2023, 6:31 PM

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Restarted like 7 times same problem tells me that its on and don't show up in player list

fierce trench Jul 2, 2023, 6:31 PM

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yep we restart it many time and the same problem

fathom isle Jul 2, 2023, 6:32 PM

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We were going to do a Grand Opening and now server is getting DDoSed and problems can't let us join

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I would like to request a ip change where can I do that and how much time will it take?

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and is this normal to be deactivated in DDoS logs?

hollow tinsel Jul 2, 2023, 6:40 PM

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fathom isle I would like to request a ip change where can I do that and how much time will i...

On the website via ticket
https://zap-hosting.com/en/customer/support/

hollow tinsel Jul 2, 2023, 6:41 PM

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fathom isle and is this normal to be deactivated in DDoS logs?

Well, I have full ddos manager access

fathom isle Jul 2, 2023, 6:42 PM

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hollow tinsel Well, I have full ddos manager access

How do I unlock it then

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I paid for 1$ DDoS manager

hollow tinsel Jul 2, 2023, 6:42 PM

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I got it on my lifetime game server

fathom isle Jul 2, 2023, 6:45 PM

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mine is 3 months

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Can you help me unlock it?

hollow tinsel Jul 2, 2023, 6:48 PM

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I bought it

green pilot Jul 2, 2023, 8:01 PM

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What can I do now the server is down

fathom isle Jul 2, 2023, 8:06 PM

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Now what @hollow tinsel @pallid egret

viscid girderBOT Jul 2, 2023, 8:06 PM

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fathom isle Now what <@777432067586916372> <@360815761662541824>

You are in violation of our Community Rules!

Please do not mention the ZAP-Hosting Team, Community Moderators and/or Helpers. Moderation actions may be taken against you. hammerblurple

fathom isle Jul 2, 2023, 8:06 PM

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Server is off and all players left, DDoS attack on the server and yah

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We just sit and watch?

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Can you guys help?

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fathom isle Jul 2, 2023, 8:25 PM

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Hello?

hollow tinsel Jul 2, 2023, 9:02 PM

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You can't do anything else than waiting while an active ddos attack

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It's technically not possible to do anything about it.

fathom isle Jul 2, 2023, 9:02 PM

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Maybe block it?

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This is effecting us on the negative side

hollow tinsel Jul 2, 2023, 9:03 PM

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Ddos protection does its job

fathom isle Jul 2, 2023, 9:03 PM

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its not for my server,

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all the attacks goes through

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Told my friend to test and all attacks went through

hollow tinsel Jul 2, 2023, 9:04 PM

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Well, if someone starts a ddos attack the protection will do its best to defend your server. It can't block it

hollow tinsel Jul 2, 2023, 9:04 PM

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fathom isle Told my friend to test and all attacks went through

Wait, you asked your friend to ddos the server for testing?

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That's not allowed unless you have permission from Zap Hosting.

fathom isle Jul 2, 2023, 9:06 PM

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no

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my friend told me that the attacker the unknown attacker all attacks went through

hollow tinsel Jul 2, 2023, 9:06 PM

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Alright

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Well, you can't do anything about it. It's technologically not possible

fathom isle Jul 2, 2023, 9:07 PM

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Is there a solution or not

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maybe upgrade UDP port security or something idk

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I need help at this moment

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I am a client and my server is getting DDoSed till its shutdown

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What do I do, I can't sit and watch it

hollow tinsel Jul 2, 2023, 9:08 PM

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I can only say that you can't stop a ddos protection. Well unless you cut the Internet of the attacker XD

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I'm literally repeating myself because there is no other answer

fathom isle Jul 2, 2023, 9:12 PM

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Maybe upgrade your UDP ports security?

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or include in your site when buying "Most likely to block DDOS"?

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Me as a customer I used to do other hosts and no problem with DDOS but I saw a great deal in your host and decided to buy 3 months but didn't expect this DDoS protection

hollow tinsel Jul 2, 2023, 9:14 PM

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No matter how good a ddos protection is, it can always be beaten because of the type of the attack and how 'heavy' it is.
Zap Hosting has a very good protection

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I also had some ddos attacks, but none of them managed to shut my server down.

fathom isle Jul 2, 2023, 9:15 PM

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Can you tell me where to get a refund or solve the problem by changing the ip or port or I dont know??

hollow tinsel Jul 2, 2023, 9:16 PM

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As I had mentioned before, you can request an ip change on the website via ticket.

fathom isle Jul 2, 2023, 9:16 PM

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Will changing ip solve it?

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But there is no point sir can you understand in MTA:SA you connect via IP so no point

hollow tinsel Jul 2, 2023, 9:17 PM

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Well, temporary. The attacker can just attack on your new Ip too.

fathom isle Jul 2, 2023, 9:17 PM

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Yes thats the problem

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Can I get a refund from ticket?

hollow tinsel Jul 2, 2023, 9:18 PM

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Perhaps

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Ask it in the ticket

#DDOS

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