#zap-hosting cancelation question?
1 messages · Page 1 of 1 (latest)
Hi there 👋
Thank you for creating a post on our Community Forum. Please keep in mind that we don't provide official support on Discord. This is a forum for the community, by the community. Meaning that help is not guaranteed. Now let's wait and see if someone of our lovely community can help you out!
TIP: Need actual official support? Reach out to our customer care: 
https://zap-hosting.com/en/customer/support/
Please keep in mind that we don't provide official support on our Discord Community.
We don't provide official support on Discord due to user data protection & privacy laws. But you can always create a topic in our #1019783328473288754 channel and wait until someone from our lovely Community wants to help you out.
TIP: Did you know we have a dedicated site with all our Guides? Check it out: :books:
https://zap-hosting.com/guides/docs/en/firststeps_register.html
TIP: Need actual official support? Reach our to our customer care: 
https://zap-hosting.com/en/customer/support/
💤 It's been a while and it looks like nobody is around or able to help you with this...
If you require actual official support please reach out to our customer care: 
https://zap-hosting.com/en/customer/support/
Your prepaid server eventually will run out. After that you have a week or so to either choose to renew the server or to delete it. If you choose to delete it, all your server files will get deleted also because of data privacy reasons