Fivem server wont start up

[brisk gorge]

so i rent a fivem server from zap hosting and every time i start my server up it doesn’t load i’ve put my key in and it still won’t work any solutions to this ?

[hasty mango]

Hi there 👋
Thank you for creating a post on our Community Forum. Please keep in mind that we don't provide official support on Discord. This is a forum for the community, by the community. Meaning that help is not guaranteed. Now let's wait and see if someone of our lovely community can help you out!

TIP: Need actual official support? Reach out to our customer care:
https://zap-hosting.com/en/customer/support/

[hasty mango]

💤 It's been a while and it looks like nobody is around or able to help you with this...
If you require actual official support please reach out to our customer care:
https://zap-hosting.com/en/customer/support/

[nocturne stirrup]

What is the console output?

[reef trail]

hi 👋 are there any errors in the console?

[junior pewter]

Perhaps try reinstalling, otherwise contact support via ticket.

[brisk gorge]

it just says Running preparing scripts