TX Admin can't open in my Browser

[full pulsar]

Hi there 👋
Thank you for creating a post on our Community Forum. Please keep in mind that we don't provide official support on Discord. This is a forum for the community, by the community. Meaning that help is not guaranteed. Now let's wait and see if someone of our lovely community can help you out!

TIP: Need actual official support? Reach out to our customer care:
https://zap-hosting.com/en/customer/support/

[fresh elbow]

heh

[ember garnet]

Hi

[slow umbra]

Hey

[ember garnet]

I can't open txadmin in my browser on my PC, but on my phone it's go.
At the browser it comes this errors. On a Friend of me has open the page at her pc and it's go at him. What can i do? I have speak with zap but they don't know where's the error.

[slow umbra]

Sorry about the bot btw

Can you show us the error?

[slow umbra]

Has the port been opened in the firewall?

[slow umbra]

And you have successfully started the server?

[ember garnet]

yes

my friend can open the link

i can open it on my phone too

[slow umbra]

That's weird, maybe try a different browser.

[ember garnet]

that use I,

1. edge
2. Google chrome
3. Opera
4. opera gx

[slow umbra]

And non of them worked?

[ember garnet]

yes

i have reset edge but is not go

[slow umbra]

That's strange, I'm sorry but I do not know how to solve that.
Normally if it works on mobile it should work on desktop too.

[ember garnet]

ohhhhhhhhhhh please god help me

i have try it on zap hosting support too

i try it on tx admin

i try it on microsoft

[slow umbra]

I'm sure that someone knows the solution, but we gotta wait for the help 🤷‍♂️
Perhaps I can find something online tho

[ember garnet]

ok

[glacial solstice]

@ember garnet could you check the browser's consoel for errors? CTRL+SHIFT+C > Console

[glacial solstice]

also check the network tab that might give us more info

[glacial solstice]

click on one of the red requests and we can check the status code

[glacial solstice]

can't access it either and the headers don't tell me much so I guess the only thing you can do is contact support on zap's website

[ember garnet]

I've already done that, they said they can't help me anymore

[glacial solstice]

okay let's try to figure it out. so you said you can access it from anywhere jsut not from your pc?

[ember garnet]

yes

my friend can open the page at his pc and i can open the page also on my phone too but i can't open it on my pc

[glacial solstice]

@ember garnet it looks good on my end as well. you could try ip:port/auth

you might have a setting on your browser that only allows https traffic and txadmin is http

[glacial solstice]

last auth is white check that one

[ember garnet]

ok and how can i edit this