need help

[heady fog]

this pops up when i try doing a password for the administrator

[heady fog]

need help with this please ive been trying to fix this for over 3+ hours also sent a ticket and got no reply

[weak glen]

is your server online?

[heady fog]

done it i just need help with this now

when i open remote desktop

[weak glen]

I'm not really sure what I'm looking at.

Does you vps not have internet?

[heady fog]

how i make it so it does

[weak glen]

maybe this will help: https://zap-hosting.com/guides/docs/en/vserver_windows_nointernet/

sorry for the late reply

[heady fog]

All good I’ll try it when I get home

[heady fog]

english ? LMAO

[weak glen]

it is in english

[heady fog]

this still pops up when trying to do that

[weak glen]

alright you need to contact support on zap s website

[heady fog]

done it thanks i didnt read the first bit right

i might need a lil help w another thing tho

[wraith stirrup]

What is the other thing?

Most likely your DNS is not setup correctly

You need to do these steps in order to fix that

If you need more help or guidance just ask here 😄

[heady fog]

got it ty

people can join it now

[wraith stirrup]

Ayy great.

I'll close this thread