Anyone else have their vps not able to start at all now and the past few days it also randomly shut off.
#VPS issue
final bolt
obtuse sonnet
Location?
Oh he’s muted?
Sorry I don’t know why I think it’s because you said the same thing over and over again
final bolt
Ashburn USA east
obtuse sonnet
Ok
wheat lily
Having same issue with that location
obtuse sonnet
Can I confirm do you both have linux or windows
final bolt
Windows
wheat lily
Windows
obtuse sonnet
And both VPS not root-server right?
wheat lily
Correct
final bolt
Vps
obtuse sonnet
Alright lemme take a look at the location
Oh it does seem there’s something going on there
You both must be on the same node
Hmm 🤔
Well it says a day is this about correct for how long it’s been down for both of you
final bolt
It’s been down consistently for that long yes but there has been on and offs
But I’ve only had this for two days
final bolt
I made a ticket
obtuse sonnet
And did they reply?
final bolt
Not yet
obtuse sonnet
How long you been waiting on a response
final bolt
2-3 hrs
wheat lily
I can’t access the site to make a ticket
I’ve cleared everything and tried 3 computers on multiple browsers
final bolt
That too the site keeps going into maintenance
obtuse sonnet
Yeah I keep getting the issue
final bolt
Took awhile for me to make a ticket but I eventually got to that point
obtuse sonnet
The only way I found right now for me to make a ticket is to email the team instead
You should get a reply anyways through the email when they answer you
But yeah it seems the site itself is having issues for the past couple of days now
Yeah sorry I can’t help you people wish I could but I’m just a customer also
final bolt
“There were unfortunately problems with the node where your server is located.
These have been fixed.
I apologize for the inconvenience.
Herzliche Grüße / Best regards,
Felix B.”
Still cannot start vps
Incredible support
Can’t wait to wait another 2 hrs for a response without paying the speed up ticket booster
wheat lily
Yeah I just bought this vps less than a week ago to see if zap has gotten any better and I haven’t been able to access it for 2 days
And the status page still shows that node as down
final bolt
Yeah wtf
Sent Felix B. a negative review, like how can u say its fixed when the vps is down, the node is down, and the status page even says it. Didn't care to check
earnest marshBOT
Sent Felix B. a negative review, like how can u say its fixed when the vps is do...
Easily check for any interruptions using the #statuspage channel, or our statuspage:
https://status.zap-hosting.com
TIP: Need actual support? You can contact our customer care here: 
https://zap-hosting.com/en/customer/support/
leaden wing
<:question:1028043564392910928> Easily check for any interruptions using the <#...
My server is been crashing by its self for the last week and now I can’t get it back on . Is there a fox for this ?
earnest marshBOT
My server is been crashing by its self for the last week and now I can’t get it ...
Easily check for any interruptions using the #statuspage channel, or our statuspage:
https://status.zap-hosting.com
TIP: Need actual support? You can contact our customer care here:
https://zap-hosting.com/en/customer/support/
wheat lily
Was finally able to send in a ticket. Is there any way to speed up the response without paying? It's enough crap that my vps that I paid for has been down for 2 days it's the least that can be done.
earnest marshBOT
Was finally able to send in a ticket. Is there any way to speed up the response ...
Easily check for any interruptions using the #statuspage channel, or our statuspage:
https://status.zap-hosting.com
TIP: Need actual support? You can contact our customer care here:
https://zap-hosting.com/en/customer/support/
obtuse sonnet
Not that I am aware of no.
wheat lily
Well that's great news. Ty for the support you could give I'll just wait on the ticket to go through