#Help Slot + SQL

28 messages · Page 1 of 1 (latest)

static storm
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my server is not logged in more than 10 players at a time. SQL data not updated

civic raptor
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We are gonna need some logs in order to help you. Please provide any errors or log files

static storm
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What exactly do I have to submit?

civic raptor
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Your server logs

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Head to your zap console and try to reproduce the error

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and send the error showing in the console with the rest of the logs to here

static storm
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I am a newbie, I checked the txadmin panel and found no errors. I have SQL migration from localhost to Zap. Everything works fine, but the new data is not updated. I can trust and give the account to you to check

civic raptor
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I can’t do that

static storm
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I don't know how to deal with it

civic raptor
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Have you checked your client logs

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As in when the server tried to save

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Your best to speak to online support if you can’t find any errors

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They will have to try and help you unless someone here has experienced that and knows how to solve it

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As I’ve never come across that

static storm
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is it here?

1.PNG
civic raptor
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Yes try looking through old logs

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Or current logs

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Both of them actually check both

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You should have some sort of SQL error in there for this

static storm
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can i start from scratch, i can't find instructions on this problem

static storm
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my server is not logged in more than 10 players at a time

civic raptor
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your best to make a ticket online.

static storm
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I submitted a request once and it was not supported 🥲

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Or is it because I don't use zap's key?

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Is that the cause?

civic raptor
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?

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I'm saying your best to talk to the staff team online so that they can diagnose your issue.

static storm