#Game randomly freezes to 10-11 FPS and essentially freezes up

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floral flint
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Hi, so i encountered this issue randomly with 2 different PC. There doesnt seem to be any specific event that triggers the freeze but i managed to get the dxdiag and log for this occurence on this PC of mine. I dont believe it's a hardware issue as my system is pretty decent. Ryzen 5 7600, 32Gigs of DDR5, and RTX5070. I only noticed this after the latest nvidia drivers. Currently running Ver 591.74, on foundation 11.0.11. Any feedback wound be appreciated.

haughty basin
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Does it have a massive lag spikes and then a few secs later it goes back to normal? Then repeats the process every couple of mins? That's what mine has been doing since 1.0 dropped, I have tried all the fixes the Devs have suggested including disabling windows game capture. Nothing works for me. I really want to like this game, but it has become so hard to play

floral flint
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no, it wasnt episodes of spikes for me. It just stayed at 10+ fps and i waited for a few mins seeing it didnt get better i shut down the game. Even after exiting the game (which takes awhile) windows seem slowed but resouces showed everything was fine (cpu usage, RAM usage, GPU temp all were within normal ranges). It only happens very very very rarely on this system for me. Unfortunately it is more common on my other PC (I5-10400, 3060Ti, 16Gigs).
I had been playing since pre-launch, never had this problem before the new update, so i suspect it's the new update. Also coincides with the latest nvidia driver, so it could be that too. :shrugs:

stone geyser
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Hey @floral flint, sorry I only just saw this post. There have been some new drivers released by Nvidia since you posted. Can you do a clean install to the latest drivers? If there was an issue with old drivers a clean instll is recommended.
Choose Custom installation -> Check the box for Clean install

Also check for other drivers. Your AMD drivers are from 2024 so worth checking for updates. Use the autodetect and install on the AMD website to make sure you are getting the correct drivers. I doubt this is causing any issue but there can sometimes be conflicts.

spiral arch
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i thought it was glitched too much into another to save space, then tried to make it look better...
i put the 2 barns to right, a bit for further right, then took away some painted crop field....BAM...
sudden drop to even below 5 FPS...and it stays that way, after quiiting game / killing foundation task in manager...need to restart PC....then, everything normal again....
really strange...never seen smt like it...
don't have a realy bad PC either, I7, 32 GB DDR5, RTX 3060, latest Nvidia drivers...
even did a full memory test after the first few occasions, took hours - but everything fine, RAM shows no problems...
if i can assist in tracking down the root of this issue...pls, tell me what you need...

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will try this reinstall and all driver updates...but as mentioned...nvidia is at lastest currently
v 591.86, from 27th january....Foundation was installed after that....

spiral arch
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fresh install of game, steam, and nvidia drivers -no solution....still encountering this issue...on..'more or less' random occurances...
sry, not being able to track it down, only it is somehow related to 'multi-fuction-builds' and re-designing their layout...

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WTF....and again...build a new farm, only tried to paint its FIRST crop plot area....BAM....
somehow it feels i reached some limit of what i have now idea of... ^^^
what is going on here?....
i think i have to stop playing Foundation at this point...can't evolve further, if my whole PC is suddenly stunned when expanding any building...

violet shale
spiral arch
# violet shale Are you referring to the edge along the water?

no...just any action...no matter if painting a field, or placing another barn...
at this point...feels like...any multi function building i edit, it -not really- crashes, but stuns the game and my PC...
amazing issue btw...really never seen likewise before...so far, only malicious deeds could cause such performance drops...
but off course, not accusing of annything...just saying...the symptoms feel like...its really not normal

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major question i am asking myself...what could cause this? and how to track, and how to solve?

violet shale
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Have you looked at the Foundation.log file after a crash? The last few entries may provide a clue.

spiral arch
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gimme some min, i'll check...just realized, i am still stuck in this "PC-Stun"...game quittet like 10 min ago, still having slow-mo like in windows 3.1 with bad hardware...brb, rebooting...

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ok, back i am....PC works so normal again, as it should, and did before the crash...
found the logfile, shortly before issue occuring, it's full of these entries:

"
00:22:33 ERROR Engine - General GamCAssetNodeItem::loadProcessor Can't load class PlaCBuildingAssetProcessor
00:22:33 ERROR Engine - General GamCAssetNodeItem::loadProcessor Can't load class PlaCBuildingAssetProcessor
00:22:33 ERROR Engine - General GamCAssetNodeItem::loadProcessor Can't load class PlaCBuildingAssetProcessor
00:22:33 ERROR Engine - General GamCAssetNodeItem::loadProcessor Can't load class PlaCBuildingAssetProcessor
00:22:33 ERROR Engine - General GamCAssetNodeItem::loadProcessor Can't load class PlaCBuildingAssetProcessor
"
well, just hoping, that gives you more clues then me ^^

violet shale
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ug, stuck in a loop

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note, same error multiple times in the same second.

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That's why PC goes unresponsive.

spiral arch
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can i do something to track down the cause of it? want the full log?

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i even would submit to testing it in deep, i.e. try to cause it on purpose instead occasion...
narrowed it down quite a bit, it seems...

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it sure only happens when editing these multi-purpose buildings...
be it keep, monastry, mason, wheat-farm, church, inn...anything that has enough multi-options...
its like, spend too much attention on detail and, havok time

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even when pausing the game during re-design...

violet shale
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Attaching a save with step by step instructions on how to duplicate the error is the most helpful thing you can do.

spiral arch
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aye...that somehow sounds like the ISTQB recommend way... ๐Ÿ˜„
yet, might need to make me seriously submit to QA testing, i.e, create several new savegames, trying to 100% reproduce the issue...
but ok...i will try....and re.create a savegame, that replicates this issue...yet i am aware, it might be related to system specs, and might not replicate 100% on your test systems, as it happens in my setup...but well...QA needs more perspectives...i understand that ๐Ÿ˜‰
for sure, this seriously got me hooked...with a QA background, and having become a fan...want to see this solved...
this Hurricane engine worked so perfect - until suddenly...NO, refuse to accept it... ^^

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nevertheless...thx for confirming somehow, this issue is indeed...strange... ๐Ÿ˜‰

spiral arch
# violet shale Attaching a save with step by step instructions on how to duplicate the error is...

ok, i could reproduce it...sadly, not on demand, exact cause of issue still unclear, took some time testing it...
explicitly startet a new game for it, creative mode, for quick access and advance...
i saw this issue before like 10 times now in my other games, but always when working on tavern, wheat farm, castle keep, or, this time it was again the monastry...
up to - autosave-23 , game showed no problems, i think autosave-24 is also still ok... quicksave-01 is havoc time...
maybe try to load them one by one, issue triggered, when i tried adding a herb garden inside the cloister area...

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quite some filesize...wasnt sure if discord allows it, already was prpared to send you FTP links ^^

stone geyser
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I couldn't find any issues with any of the save files. I tried editing monuments over the space of the last hour. Everything is running fine with fps between 100 and 120 (capped at 120). Your log file looks fine too. Those errors are all "expected" and aren't anything to do with your issue.

Seems like you have covered most of the other bases. Verify game files, Clean install drivers (Clean install is the important factor with drivers), checked RAM. Your PC is enough you shouldn't be seeing any issues, though your resolution is high for a ##60 GPU you should still be getting good frame rates at low populations. Though this issue doesn't sound like it is tied to your overall PC specification. It does, however, sound like an issue with your PC. Finding the potential issue is another thing.

It sounds like you are quite familiar with PCs so you could try having a look through the Windows Event viewer and see if there is anything that stands out (errors or warnings, particularly any critical warnings).

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There was a large discussion last year with people reporting similar issues. Quite a number of the players there found out it was a hardware setup issue due to their GPU being in the incorrect motherboard slot or limited by PCIe bandwidth. This player found the root of the issue, with others later reporting the same fix for the issue.

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Can you drop a dxdiag report here? I will see if there is any obvious issues showing in it.

stone geyser
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Thanks. You can ignore the previous message about the GPU socket as this is a latop/Notebook.

So looking through I can see some older drivers that would be worth updating.
Starting off with Intel drivers. Your integrated GPU drivers are from 2022 as are sound drivers, so I expect other Intel drivers (chipset , etc.) may also be a little old. I have seen conflicts with drivers from integrated graphic causing problems before, though not this issue.
You can use the auto-detect function on the Intel website. You may find them on the laptop manufacturer website if they are still supporting it.

I doubt this is causing issues but the integrated camera (BisonCam,NB Pro) drivers are from 2006, there looks to be newer drivers for it than those 20 year old ones.

There are some errors at the end of the dxdiag, there usually are.
These errors are for:

  • Multiple (6x) Crashes - Spybot Search & Destroy - Maybe uninstall or reinstall the app, there are a lot of crashes for this
  • 2x EdgeInstaller crash - This could suggest an underlying Windows update issue - check for updates, including optional updates and update history (for any failed updates)
  • A few entries for the Windows memory test - these should be showing but can also suggest that there was an issue despite the memory test passing. The error reporter isn't clear about these, likely it's fine.

Summary:

  • Check all drivers (Intel and other laptop drivers)
  • Check Windows Updates
  • Fix the Spybot App crash
  • Optional - Run a Windows file system check
spiral arch
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hmmm...for sure, thx for the tipps so far.
seems you also found nothing critical, which would clearly explain this issue.
so far, only happend with Foundation...
guess the camera driver fpr sure has nothing to do with it, and the Intel GPU, well its normally not used, the RTX 3060 is uptodate...
no idea what Spybot complains, but thx, will check that

stone geyser
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No I couldn't see anything obvious in the dxdiag, no clear Nvidia driver issue so those drivers look fine. As I mentioned above though the fact that you are running older drivers for the rest of your system has the potential to cause an issue and the iGPU can cause conflicts being outdated.
I fail to see any particular connection with your issue but these are troubleshooting steps.

It's good to rule things out by updating or fixing any issues ๐Ÿ™‚

spiral arch
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aye, will do my best...in case i manage to fix it, coming back here...
about my saves i send, you also found nothing? could make herb garden without problems in the cloister?

stone geyser
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There were no issues and yeah, I tested the herb garden and it was all good. No change to the fps

spiral arch
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wow....strange indeed

pure flax
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I have the same weird "Crash" on my PC exactly as Bigfatduck described , game keeps going but with 1-2 FPS and PC is slow for a bit even after I close the game I had no such problems when game came out and I did 2 full story modes.

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I got this like 5 times in 6h or something, unplayable

pure flax
stone geyser
pure flax
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I just updated Nvidia drivers and windows update, will try to play the game bit later and see if that helped

stone geyser
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Alright. It could be driver related. I would recommend a Clean Install of the drivers if you didn't do so. A standard update won't fix broken drivers.

You have some other issues in the dxdiag. In particular 2 issues which suggest corrupt Windows system files.
If a clean driver install doesn't fix the issue you could look at running the Windows System File Checker.

As a side note I ran the save file you provided for a while and had no issues.

pure flax
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it doesn't crash on it''s own. But when I was doing something, last 3 times was when I was adding cloister to monastery, then adding farm buildings and painting farm fields.
I will play a bit later and report back.