#Audio fails to play

18 messages · Page 1 of 1 (latest)

pulsar wren
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Hey, I’m in the UK and I study on iOS 18.5, iPhone13 Pro using Chrome on a stable WiFi connection.

Often the audio fails to play when I hit ‘Male’ or ‘Female’, there doesn’t seem to be a pattern, but in the past I’ve noticed them failing when I don’t have a stable connection.

However, today I’m at home on WiFi and none of them work. I tested the connection and I can also watch 4K YouTube. Is there maybe a server latency issue?

Many thanks!

lapis wolf
pulsar wren
lapis wolf
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possibly the same issue

pulsar wren
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Yes! Very similar. Normally it’s not a problem as it comes and goes, but I’ve never had no audio at all before - thanks for looking into it

lapis wolf
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yeah that's wild.

did you iPhone recently update by any chance? i wonder if there was an underlying change to the way the iPhone browsers are handling the websites code...

lapis wolf
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Oh I’m getting the audio fails to load / play on my iPhone in the shadow loops browser.

Maybe the same issue too, nice

pulsar wren
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No iPhone updates recently, but I just did 100 reviews on same device and wifi and all audio worked 🤷‍♂️

lapis wolf
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mysteries abound shrug

amber vale
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For me I'm not getting this bug anymore on iPhone even with wifi on firefox. But on PC and firefox (with fiber optic connection) it still happens.

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But the phone not getting it might be just luck. On PC it averages like one bug every 50 reviews. So on a good streak it might take a while.

lapis wolf
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Is it the same bug as described here? Like the audio just doesn’t load no matter what you do?

amber vale
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Yeah, I click "male" and nothing happens.

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I remember when I investigated this, like 6 months ago or something, it eventually usually played if I waited like 30 mins.

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I remember we checked the logs for the webrequests but there wasn't really anything fishy there.