#ror2-tech-support

1 messages · Page 47 of 1

frozen hemlock
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I could screenshare :O

mild ridge
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I'm guessing everything is working fine on your end?

cold summit
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cool. thanks for your time have a good day 🙂

frozen hemlock
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If you're interested I could show you my screen on my end? In a call with a stream?

mild ridge
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I'd prefer not do that if it's not necessary.

orchid flame
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hey @mild ridge you having a good day

mild ridge
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@orchid flame thank you, likewise

robust minnow
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Interisting thing is we didn't really manage to get the p2p info on the third guy unless one of us is the host, is that expected? all packets runs through the host then?

mild ridge
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@frozen hemlock try restarting steam or your PC first

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if that doesn't work you'll need to make sure nobody in the group is using a VPN and that everyone has set up their firewalls to allow traffic for RoR2

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@robust minnow are you sure the correct steam ID was being entered?

robust minnow
#

yup, i switched to host and ran the command and it worked

frozen hemlock
#

I mean thats fine if you are not comfy with that. Uh I checked that and firewall is alright :) so is for my friend. None of us is using VPN

robust minnow
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@robust minnow are you sure the correct steam ID was being entered?
@mild ridge just confirmed can only get p2p info on someone if they're host or I'm host (in that case I can check anyone)

mild ridge
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@robust minnow the host has a two-way connection with all clients, but no clients have a connection to each other

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if that's what you mean

robust minnow
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Yup

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Exactly what I mean

frozen hemlock
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IT WORKED! Thank youu :D So after restarting steam fully.

mild ridge
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@frozen hemlock glad to hear!

frozen hemlock
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Thankk youuuuu so much! Thunk I was desperate! Now to gaming

orchid flame
#

also @mild ridge is it normal that i was playing enji today and i was in the void feilds and got to 1 hp and got no good healing items but did not die

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outside the safe area

mild ridge
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@robust minnow unfortunately this is starting to leave the realm of my expertise. I don't know a whole lot about internet routes and firewalls so I'm rurnning out of recommendations to make

cold summit
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is that not the same system that keeps you alive at 1 hp with the hellfire tincture?

mild ridge
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you could try making sure everyone also has a firewall exception for steam

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@orchid flame I can't think of any reason why that would happen unless you were healing or you beat the last round

orchid flame
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no i was on the 7th round

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the only good healing item i had was 1 fungus

robust minnow
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That's okay @mild ridge, I'm actually really glad for your help (really, you have no idea) but if the problem really is a connectivity issue I think there isn't really much you guys as the game devs can do, we already have some ideas as to what we can try to solve the issue on our end (hosting a dedicated server), anyways I'm really glad for your time, is there anything I can do to show my gratitude?

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Like, for real, can I pay you a cup of coffee or something?

mild ridge
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nah man just enjoy the game

robust minnow
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Ghor god

mild ridge
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dedicated server hosting and direct IP connection are two workarounds you could use for sure

robust minnow
orchid flame
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yes

robust minnow
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Praise the Ghor

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You're amazing, thanks for everything

orchid flame
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hes really nice too

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yeah ghor best dev i know

orchid flame
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hey @mild ridge will you guys ever change something or add something to the online

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maybe

mild ridge
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@orchid flame what exactly do you mean?

orchid flame
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like a new mode like multiplayer prismatic trials

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or something else

mild ridge
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I can't say one way or the other

orchid flame
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oh okay but also best dev ive ever met

shut lynx
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so i keep getting this black screen halfway though runs then the game crashes, im not really sure whats causing this, it have to do with my internet connection cuz other programs such as discord also crash, which is weird because i normaly play singleplayer, this happening to anyone else?

potent thicket
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its happening to me too

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but its just ROR

steady topaz
robust minnow
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Oh damn, thanks a lot

steady topaz
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1st try direct one, since vpn seems to be very loaded those days.

static bear
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hey there.. me and my friend cannot play multiplayer.. it's pretty annoying we tried everything except hamachi

So both of us have the game on steam, we have followed a tutorial to open the ports
TCP Ports: 27015-27030,27036-27037
UDP Ports: 4380,27000-27031,27036

We've disabled our firewalls... And when we join each other's game the host is connected to the character selection screen and the other player reaches that screen, but he cannot select a character nor click ready, nor it can see what the other player have selected 😦

steady topaz
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@static bear open ports 7777, 27015, 27016.
Game, Dedicated server, Steam
If you're useing routers - set it there, not only in windows. Check that Upnp on.
If it still doest work see my previous message for workaround.

static bear
steady topaz
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Hard to say, similar online site wasnt working for me at all.

There is that thing that providers doesnt always give you "white" ip and relay connections with "grey" ip to clyents. In case if you got "grey" ip it could not work at all. I had to contact my provider for that.

Internet full with guides on how to open ports or portforward it with routers. You need to search for your specific router.

What about checking - i know about 3 ways.
netstat -a command for cmd.exe shows ports that currently open in this pc.
programs like Advanced Port Scanner
And online services.

brazen shuttle
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many times...

proper horizon
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@brazen shuttle Update all the drivers. The GFX driver, for instance, is from last summer.

brazen shuttle
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@proper horizon He use recent divers. Graphics card and BIOS too

proper horizon
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Not according to the output log.

brazen shuttle
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@proper horizon i'll check his geforce experience. thanks

latent sphinx
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can anyone help me with my pc crashing at absolute random when playing ror2? i mean literally random, it happens whenever and there are no signs of lag or nothing before, i just crashed in the lobby and its stupid

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and i updated my gpu driver to the recent update so thats not it

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btw im playing modded, idk if it crashes in vanilla

balmy remnant
#

Any idea how to fix horrible lag due mobile hotspot? other games are totally fine with >70 ping, but in ror2 its more like +2000

orchid flame
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the host sometimes have a bad internet so all other player have lag no matter how good your internet is, so if you think your internet got what it takes be the host

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maybe turn down the graphics

balmy remnant
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Im hosting with good internet, but my friend spawns to the first stage when others are buying first items

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im sure there is something weird going on with mobile network and game's netcode, maybe packet issues?

orchid flame
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maybe ask ghor

balmy remnant
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@mild ridge

orchid flame
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hes idle right now

balmy remnant
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yeah, no hurry my friend already lost his will to live

orchid flame
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yeah but hes not on yet

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so you have to wait

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sadly

crisp lotus
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does anyone know if they plan to make an OSX version of ror2?

orchid flame
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i dont know

crisp lotus
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well then

edgy pagoda
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hi guys when i strat to lauch my profil i receive this message with a loading, what am i suppose to do ? thanks in advance *

rustic apex
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Hi everyone i would love for help if you can. For some weird reason the game right at startup get around 7-12 fps which didn't happen before. I tried everything from reinstalling to update my driver! EVERYTHING and nothing works! anyone got any advice on what to do?

simple chasm
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my friend and i are having intense multiplayer issues. when im hosting the multiplayer party he loads into the game 30 secs to 1 min after it starts. likewise, when he is hosting the party i connect late.

slow spindle
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Is there a way to fix 60 fps lock ?

mild ridge
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@balmy remnant @simple chasm a lot of people have been having multiplayer issues due to VPNs or firewalls. make sure that everyone's firewalls are allowing traffic for ror2 and steam so you can connect directly and that nobody is using a VPN. if you can't make a direct connection to the host steam resorts to using relay servers which can add tons of delay.

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@slow spindle there's an option in the menu to set your FPS limit.

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it could also be vsync or your resolution option

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@crisp lotus no plans at this time

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@rustic apex some people have had the game switch over to their integrated graphics device instead of their dedicated GPU for some reason, usually after installing a new graphics card. would you mind uploading yout output_log.txt file?

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?files

plush treeBOT
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@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

mild ridge
#

@edgy pagoda please upload your crash.dmp file

simple chasm
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ty, ghor. will look into it.

balmy remnant
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wow, thanks ghor, I didn't even know about relay servers.
Im sure that my friend doesn't use VPN or firewall, as i was able to reproduce problem by tethering internet from phone.

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although I did not test firewall settings, but rn i suspect it might be ISP thing :(

pastel goblet
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Hi everyone, im having the same problem with low fps (7-15) as brutalx21, someone can help me?

plush salmon
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Hi, im having a problem with my mouse

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it feels too slow and not smooth

mild ridge
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@plush salmon have you already tried disabling vsync?

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@pastel goblet I can take a look at your output_log.txt file to see if it's using your integrated graphics chip for some reason

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just upload it here

pastel goblet
plush salmon
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NVM

@plush salmon have you already tried disabling vsync?
@mild ridge Yeah its OFF

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It feels like a problem with mouse acceleration

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Already tried with 3 different mouses and have the same issue

mild ridge
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@plush salmon the only other thing I can think of is when some users had a similar issue at launch with vjoy installed

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have you ever tried to use gamecube controllers with your PC?

plush salmon
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No, i tried searching vjoy device

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but i dont have it installed

mild ridge
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I don't know if it shows up under that name. If you've never tried to use a gamecube controller with your PC that would eliminate that case

plush salmon
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Also tried searching other names like that but no controller devices at all

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Im gonna try rebooting my computer, brb

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Still same issue

last pollen
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Any tips to minimize latency in multiplayer? I seem to get it pretty bad with quickplay and local friends hosting.

mild ridge
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@pastel goblet is this on a laptop?

pastel goblet
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yes

mild ridge
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ok, so then I guess it's unlikely that the issue is your computer using the wrong graphics device

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I'd suggest going into the options and making sure the resolution isn't larger than 1920x1080 and disabling UI antialiasing to see if that helps at all

pastel goblet
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im gonna try

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my max resolution is 1920x1080 and the UI antialiasing is off

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still the same, i guess its my computer

orchid flame
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yo anyone having problems with lagging all the time? We play durring the day and its fine but at night it lags

steady topaz
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@plush salmon Hi, i have an idea why it might happen to you.
You need to turn on fps counter from steam settings to see exact fps when you stay still in the game and when you move your mouse horizontaly. Is there any difference?

orchid flame
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can anyone help me with the dedicated server setup? I got my server showing up on the server listing, but when my friends and i join it doesnt work

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i forwarded ports

mild shuttle
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Can anyone help me with this? I have a problem with ror2 I believe its a bug, I cant join friends and they cannot join me. We dont have mods installed, we've closed and re opened twice now. I've searched forums and they said its a common issue. Does anyone have a fix for this?

mild shuttle
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Thank you goo.

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I have confirmed that neither of us have a vpn and our firewalls are letting steam and ror2 go through.

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I do not know what to do

steady topaz
mild shuttle
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after all that direct connection didnt work either. Im sad

slow spindle
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@mild ridge I changed the limit but still locked at 60 fps

mild ridge
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@mild shuttle have you tried restarting steam yet?

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@slow spindle if your fps is unlimited and vsync is off it should be running as fast as it can

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maybe your driver is forcing vsync or something?

slow spindle
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@mild ridge is there a way to prevent it ?

mild ridge
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@slow spindle check your nvidia or amd control panel to check that it's not forcing vsync on for any of your applications or anything like that

slow spindle
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@mild ridge gobal setting doesnt seems to work , but configuring the game itself seems to work. Thkq

rustic apex
mild ridge
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@rustic apex is this a laptop or a desktop?

rustic apex
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desktop

mild ridge
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ok, the log file says it's not using your graphics card

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for some reason

rustic apex
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how do i set the game to use the graphic card?

mild ridge
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I'm looking that up

rustic apex
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it worked perfectly few days ago and at the same day couple hours later it decided to do it

mild ridge
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your other games are running fine, yeah?

rustic apex
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mmmmm i'll check

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ohhhh i figured it out

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i got 2 screens and for some reason he used the graphic card of the other screen (i think?) so i disabled the intel 630 something and it's working now

mild ridge
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aha

rustic apex
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weird....

mild ridge
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glad to hear it's been solved

rustic apex
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yeah

timid raven
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Hi, everybody. The problem with unity is still not solved?

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I already sent crash.dmp file

raven bison
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Getting a bug where I can't interact with any items or portals and dealing damage either,it does not seem to be lag as I can see everyone moving normally with 0 issues, and my allies see me attacking but being unable to deal damage at all? Is it a possible internet issue?

steady topaz
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@raven bison its 100% connection issue.

raven bison
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Would like to know how to fix this connection issue as it sporadically happens :V

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Checking if I'm having packet loss issues rn

steady topaz
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@raven bison i have no decent solution for this. It happens quete often if host downloads something along the game, or useing wi-fi.
There is also could be issues in steam servers and any connection middle poins like ISP having problems on a line.

raven bison
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Results show there's 0 packet loss on my end, I'm not downloading anything currently and I'm using Ethernet, If it was steam servers it wouldn't be only me I think and checked online if my ISP has any issues but there's none

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I'm at a struggle

steady topaz
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@raven bison you were a clyent in this game, not the host. Host IS the server. Game is p2p, it have no centralised server and Host dirrectly connects to each clyent. Clyents are isolated and not connected to each other.

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Scroll this channel up, there is some solutions. I have no time for this rn.

raven bison
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Alright thanks regardless

south sandal
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hey guys i need some help

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so i have i have no cursor, can only input enter, and text is messed up

proper horizon
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Uninstall vjoy and unplug any other controller virtual or not.

south sandal
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hell yeah

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ty

paper nymph
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Been having random crashes about a couple times every run. Thanks for your help!

exotic violet
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Hi! RiskofRain2 on PS4 just freezes at menu I can still move my cursor around but that’s it how can I fix this??

mild ridge
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@timid raven Most crashes seem to have been coming from RAM overclocks. I'd suggest checking to make sure that your computer isn't doing anything like that.

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sometimes CPU overclocks will cause it as well

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@paper nymph ⬆️

orchid flame
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@mild ridge will you guys fix the problem with items falling off the edge

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i got a red item printer and put a red in it and it fell off the edge

mild ridge
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@orchid flame I don't know. Personally, I like it as a trap for people who see that something is facing a ledge and then buy it anyway even though they should know not to do that. but idk what hopoo and paul's thoughts are, and the general reaction just doesn't seem to be "oh, that's my fault I shouldn't have done that" so it may merit revision because of that.

orchid flame
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oh that makes sense

exotic violet
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@mild ridge any idea for the menu freezing on ps4? I can’t play

mild ridge
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@exotic violet I'm not involved with the console versions so unfortunately not. I heard a few months ago that there were sometimes issues when the console language isn't set to English, so if it isn't you could try doing that

last flicker
#

Hey so I joined this Discord today just to say that we've tried every possible fix for the Early Access Disclaimer continue button, my friend is on a Windows 7 eMachines and he can't progress beyond that screen. Here're the methods we tried

  1. Verifying integrity of the cache
  2. Uninstalling and reinstalling
  3. Making a brand new fresh save file for him
  4. Uninstalling and reinstalling VC++ 2015

The weirdest part was that when I told him to try to find if he had a save file, he told me that nothing for Risk of Rain 2 existed in "C:\Program Files (x86)\Steam\userdata(ACCOUNTNUMBER)", no 632360 at all, despite the fact when you boot a game up for a few minutes, it gets added to your Steam's userdata folder

He's been trying to play for a year now, so I hope we can find a fix, otherwise he'll just have to get a new PC later at some point

mild ridge
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@last flicker please upload your friend's output_log.txt file if you can

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?files

plush treeBOT
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@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

last flicker
#

Aight I'll tell him to share it with me

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@mild ridge he has no crashes since it never crashes for him, but here's the output log

plush treeBOT
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@last flicker,
Your uploaded output_log.txt file indicates a problem with your installation of Visual C++ Redistributable for Visual Studio 2015. Download the installer here and choose x64 if prompted to choose between x64 and x86. If the installation fails with the message "0x80070666 - Another version of this product is already installed." please uninstall Visual C++ Redistributable for Visual Studio 2015 (and 2017 if you have it) and try reinstalling it. Link: https://www.microsoft.com/en-us/download/details.aspx?id=48145

last flicker
#

that's... huh, we already tried that part

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I'll relay it over to him anyways

mild ridge
#

it's 100% the cause, I just looked at the log file and it's unable to load a library because VCR2015 isn't installed correctly or the wrong version is installed

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if it says it failed to install because it's already installed it's actually important to uninstall it and reinstall it

last flicker
#

Message relayed

#

now we wait

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fun and fantastic game btw, absolutely love the work you guys put in; hope the new survivor will be super duper interesting!! hoping for some of the RoR1 ones too like Enforcer

mild ridge
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@last flicker thanks! glad you like it 😄

last flicker
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There was an error again, he says he's just gonna try tomorrow, hasn't told me if it's the same error or not

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something about "undisclosed"

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he's heading to bed rn

keen temple
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Don't know if anyone else is having an issue trying to connect to a private game with a friend.

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Can't even enter quickplay

orchid flame
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I'm not quite sure what's going on, or where to ask but for the moment RoR has stopped working almost completely. Cant use the mouse or keyboard, cant launch a match, adjust profiles, join a friend...Any help would be much apricated, Any recommendations on how to fix it?

rich gust
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is anyone having issues of not being able to join friends? Two others and myself cant join each other no matter who invites wo :/

steady topaz
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@last flicker If when you reinstall vc 2015 back you get error during instalation - likely you need to uninstall 2019 one before installing 2015. You also need to reboot after that. If this not helping - try running registry analise and problem solving with "ccleaner", its free program.

last flicker
#

I'll uh, let you know what my friend says when he's up tomorrow

meager basin
#

im also having problems joining friends on modded, it works with just the core stuff installed but other then that its not working

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so the unmodded clients and steambuildID mods are what causes us not to be able to join, after not having those it is working

west spire
#

wait can i use this chat for mods n stuff or no

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like asking mod questions..

mild ridge
#

no gamepad binding

plush treeBOT
#

@mild ridge, We have two known solutions for the topic 'no gamepad binding'. Would you like to view them? (Y/N)

mild ridge
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y

plush treeBOT
#

@mild ridge,
This issue occurs when Windows is reporting a gamepad, joystick, or other input device providing a non-neutral input. This is usually caused by:

  1. Having a gamepad, flight stick, HOTAS, pedal, racing wheel, or any other kind of non-keyboard/non-mouse input device plugged in. Simply unplug the device from your computer.
  2. Having vjoy installed. If you've ever tried to use a GameCube controller with your PC, you probably have it installed. Opening your computer's Device Manager window should allow you to disable or uninstall it.
mild ridge
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@orchid flame ⬆️ look into this if you're getting the text [NO GAMEPAD BINDING] at the bottom right of your menu and you can't use the mouse or keyboard

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@keen temple @rich gust restart steam and if that doesn't work make sure that everyone in the group has their firewalls configured to allow traffic for ror2 and steam and that nobody is using a VPN

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@meager basin @west spire we don't officially support mods. you'd be better off asking in the thunderstore discord

orchid flame
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Right, it’s probably the game cube then. Thank you, I’ll look into it.

wise kraken
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Hello, the menu disappeared on ps4, I can’t play, what should I do?

wise kraken
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If you delete the settings and save the problem is solved, if you download back then the problem returns. I don’t want to rediscover everything

orchid flame
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that sucks

mild ridge
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@wise kraken does setting the system language to english help, if it's not already? I read about that a while back but I have no idea if that's true

orchid flame
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try it

wise kraken
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I was advised, but did not help

orchid flame
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dang

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also @mild ridge my pc sucks at running ror2 and i had to make it look like a patato how can i make it work normaly

rare jackal
#

Hey weird question so whenever I try to start a lobby/join one of my friends it just doesn't do anything. And when I go in multiplayer it doesn't show me who's in my party

echo goblet
#

Hi, I'm trying to run the game on sandboxie on a multiseat pc setup with 2 different steam accounts each with their own ror2 copy, but when I run the sandboxed one the game just hangs on an initial black screen

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I'm wondering if ror2 is trying to access other files outside the steamapp folders to manage stuff, maybe that's the reason it hangs when it doesn't find them in the sandbox memory

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any ideas?

mild ridge
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@rare jackal try restarting steam

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@orchid flame please upload your output_log.txt file if you can

#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

mild ridge
#

@echo goblet I know that unity writes logs to the appdata folder so that could have something to do with it

last flicker
#

@mild ridge He tried, he said "0x80240017 - unspecified error"

#

@my friend on trying to get Risk of Rain 2 to work

echo goblet
#

Fallback handler could not load library E:/Windows/SteamSandbox/steamapps/common/Risk of Rain 2/Risk of Rain 2_Data/Mono/data-0000028722850020.dll

#

the Mono folder it is trying to access isn't in the sandboxed steam data, but checking the non-sandbox one it isn't there either

mild ridge
#

that might not be a file that the game actually needs

echo goblet
#

it's just the last line of the output log, mind giving the rest of it a quick check?

mild ridge
#

@last flicker I suggest that your friend tries going through a google search of visual C++ 2015 redistributable 0x80240017 to see if there's any troubleshooting for that issue that might help. The game uses that redistributable so there's not really a workaround, he's just gotta try to find a way to get it installed.

last flicker
#

Alrighty

mild ridge
#

@echo goblet <RI> Failed to get device info: The handle is invalid. is a message I've never seen before

#

it appears to be input-related

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huh, actually it seems like it manages to get it sorted out eventually so that might not be it

#

the next line in a working output_log.txt should be Searching for compatible XInput library... I think

hushed halo
#

My friend keeps getting a black screen when he tries to join my game on PC. Is there any known cause/solution for this?

strange dome
#

open the console type: host 1
and invite him

#

try dis

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this also fixes any multiplayer lag shit problems

frozen glen
#

Yo @strange dome How do i open console?

strange dome
#

i think its ctrl and `

frozen glen
#

Me and 1 friend can easily play with no lag, but if my 2nd friend joins either of us or if he hosts its shit

strange dome
#

or alt and `

frozen glen
#

I tried multiple combinations

strange dome
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doesnt open?

frozen glen
#

No

#

Can you send me a screenshot of how it looks when its open?

#

I GOT IT

strange dome
#

o

#

nice

hushed halo
#

@strange dome Thanks! I'll give it a try

crisp lotus
#

yo @mild ridge , one of my friends are asking if you guys have any plans on making RoR2 cross-platform

mild ridge
#

@crisp lotus idk what the plan is between consoles but probably not between PC and console since the versions have too many internal differences

rare jackal
#

@mild ridge It worked! Best tech support out there

mild ridge
#

@rare jackal glad to hear!

#

@hushed halo try having everyone in the group restart steam. if that doesn't work make sure everyone in the group has their firewalls set to allow traffic for ror2 and steam, and that nobody in the group is using a VPN

last flicker
#

@mild ridge "Alright so I did the thing, the update that the video talked about I just got installed. Tried installing the intiial 2015, it said there was already another version of the same file", it worked though with installing VC 2015, but he's still stuck on the screen, I'm asking him to give me the current log

#

?files

mild ridge
#

oops, looks like the bot broke

last flicker
#

damn

mild ridge
#

I'm still seeing the error though when I look at it myself

last flicker
#

it's the same error from last time?

mild ridge
#

yeah.

last flicker
#

well, all I know is he now finally got VC 2015 installed proper, he's currently uninstalling and installing the game again

#

so if that doesn't work out, then 🤷🏻‍♂️

mild ridge
#

so when he installed it and it said "0x80070666 - Another version of this product is already installed." did he actually from that point uninstall it and reinstall it or figure that meant it was installed?

#

because uninstalling and reinstalling it is important

last flicker
#

He uninstalled VC2015, 2017, and 2019

#

to fix the issue of trying to install it

#

I told him to reboot the system afterwards and then try to install it, it worked but then said that

torn hinge
#

are the servers up or something, today risk of ran 2 is having some connection problems

last flicker
#

so I dunno if there's like a phantom VC somewhere

torn hinge
#

like

#

my internet is fine

last flicker
#

like I said, I'll let you know if the game reinstall works or not

torn hinge
#

can i get some help after kzumi

mild ridge
#

So to explain the issue, AkSoundEngine.dll is the Wwise sound engine, which is responsible for handling our game audio. If VCR2015 isn't installed correctly windows won't recognize AkSoundEngine.dll as a usable DLL so when our game asks windows to load it for us and it doesn't the game can't continue loading any further. As long as the output log is still mentioning that it can't load AkSoundEngine.dll it means that something is wrong with the VCR2015 installation

#

@torn hinge for connection issues, try having everyone in your group restart steam. if that still doesn't work, make sure everyone has their firewalls set up to allow traffic for ror2 and steam and also make sure nobody in the group is on a VPN

torn hinge
#

how do i checjk my fire wall?

last flicker
#

so basically... it's like AkSoundEngine.dll is being treated as an unusable DLL or that it just doesn't exist?

mild ridge
#

exactly

last flicker
#

and you can't just get a new AkSoundEngine.dll to fix it, I'm guessing

mild ridge
#

as far as I'm aware, no. the .dll itself is fine

last flicker
#

I see

mild ridge
#

whenever this issue comes up in tech support it's always been fixed by installing/resinstalling VCR2015 so this seems like an unusual case if that's not helping

last flicker
#

so it just means that for whatever reason, there's like a 'phantom VCR2015' in his computer that refuses to uninstall completely, so that when he does reinstall, it acts as if it already exists, and the AkSoundEngine.dll doesn't install completely... or whatever

#

it's pretty baffling

mild ridge
#

maybe? He could try restarting after he uninstalls it and then make sure he downloads the installer from the link we provide here in this channel

#

in case maybe he's somehow getting a different version

#

EARLY_ACCESS_DISCLAIMER

plush treeBOT
#

@mild ridge, We have two known solutions for the topic 'EARLY_ACCESS_DISCLAIMER'. Would you like to view them? (Y/N)

mild ridge
#

y

plush treeBOT
#

@mild ridge,

  1. If you are using mods, your mods are likely out of date. Uninstall your mods and try starting the game again.
  2. If you have never used mods, the issue is fixed by installing Visual C++ Redistributable for Visual Studio 2015. Download the installer here and choose x64 if prompted to choose between x64 and x86. If the installation fails with the message "0x80070666 - Another version of this product is already installed." please uninstall Visual C++ Redistributable for Visual Studio 2015 (and 2017 if you have it) and try reinstalling it. Link: https://www.microsoft.com/en-us/download/details.aspx?id=48145
last flicker
#

I'll ask him if he did restart it or not when he uninstalled it

#

he also has DnD coming up in a bit so not a whole lot of time

mild ridge
#

gotcha

last flicker
#

"I think I had turned my computer off after uninstalling it last night because I was going to bed.
I guess I could try restarting it again even though it did that automatically after installing the service pack"

I told him to uninstall VCR2015 and restart the computer,

#

so now we wait

last flicker
#

@mild ridge Good news, it works now

#

thank you so much for the help

mild ridge
#

🙌

#

glad to hear!

solid basin
#

hey can someone help me?

#

I have a problem and that is that I open the game from steam and it closes

raven rose
#

@mild ridge

#

My friend roten over there he cant open the game it closes as soon as he opens it

mild ridge
#

would you mind uploading your output_log.txt?

#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

raven rose
#

yes hes sending it right now

solid basin
raven rose
#

@mild ridge

young quartz
#

Huh, a Steam issue.

mild ridge
#

for some reason the game isn't able to load Steam, so it shuts down. the last person who had this issue solved it by reinstalling steam

raven rose
#

how can you save the games

young quartz
#

An alternative is to just try reloading Steam/rebooting the computer. Can't guarantee that'll work, though.

raven rose
#

so he dosent have to reinstall all his games

solid basin
#

I will try restarting my computer

young quartz
#

Hm, question for the dev, does SteamAPI_Init produce a reason for failure or does it just return false? As far as I'm aware, the API has enum values for these connection errors.

#

Wondering why the game doesn't produce any other information for an issue that a fair amount of users seem to have. Might help for debugging too.

raven rose
#

i saw people fixed it by deleting the save.ini file

#

even tho you would loose youre progress

#

but whats weird is it works for me but nwither of us have the save.ini file

mild ridge
#

risk of rain 1 had a save.ini, maybe that's what you saw

young quartz
#

yeah, just about to say, there's no save.ini here

raven rose
#

oh maybe

young quartz
#

we'll see when your friend gets back, at least

raven rose
#

yeah but one thing we forgot to mention

#

when he installed the game the frst time he opnened it it ran just fine

#

for 2 hours and then he disconencted and the enxt day it didint work

young quartz
#

in some cases it just means that the game can't communicate with the steam client

mild ridge
#

@young quartz we're using Facepunch.Steamworks for our steamworks integration, which doesn't seem to return anything specific

raven rose
#

facepunch the creator of rust?

#

creators*

young quartz
#

Yes, actually

#

The Facepunch

mild ridge
#

yes, they released a public library for working with Steam in C#

young quartz
#

Creators of Rust and Garry's Mod

raven rose
#

oh nice

#

yeah i own both those games:)

mild ridge
#

👍

solid basin
#

well the problem is solved thanks

young quartz
#

neat

mild ridge
#

oh nice

young quartz
#

might wanna add that to autosupport, ghor?

mild ridge
#

yeah, that seems like a good call since it can be picked up in the log file

#

the fix is just restarting steam, right?

young quartz
#

seems to be, yeah

raven rose
#

Well thanks guys

young quartz
#

the original implementation of SteamAPI_Init returns false for a number of reasons, but by far the most common one is not being able to locate the client

raven rose
#

@young quartz are you part of the support team cause if you arent you should be lmao

#

you helped us a lot

young quartz
#

looking through Facepunch's implementation, it only returns bool, just like the original implementation, that's sad

echo goblet
#

I have managed to start the game sandboxed from a sandboxed steam client, but it somehow only works when there's also a non-sandboxed steam client initialized with the same account on the same session

#

so it seems that it's the steam client that has problems initializing some resource while sandboxed, rather than the game

#

just for clarity this has nothing to do with the discussion on top, was just a quick update on a previous question I asked here

young quartz
#

ahhhhhhhhh

mild ridge
#

I appreciate the update

young quartz
#

yeah, i took a look at your logs myself just now, that's weird

#
The handle is invalid.```
mild ridge
#

I saw that too but I noticed that it eventually resolves

young quartz
#

RI = Raw Input, seems generally unrelated to the main issue, but still an interesting one. If I had to guess, it's detecting input devices that it doesn't like, and moving down the list.

#

also, funny thing, i decided to clone the facepunch implementation:

echo goblet
#

ok this is weird, I left the game just running on the black screen it was stuck on the background and it just booted after a while

#

without a non-sandboxed steam running

#

I will test it again just to make sure I didn't actually do anything else while it was on the background

mild ridge
#

maybe there's competition over disk resources?

echo goblet
#

could be sandboxie limiting that somehow

#

yep it just starts after a while

orchid flame
#

I am having trouble adding Risk of Rain 2 to Logitech G Hub. I have tried using the auto scan and manually adding the .exe. Is anyone else experiencing this problem? and are there any ways to fix this?

timid chasm
#

Hey so me and my friend are having issues connecting to each other, when we try to connect to each other it just says on one person's side that they are connected to the lobby but on the host's side they aren't and if they try to enter a private game then the game on the non-hosts side black screens and kicks back to lobby, we have have tried verifying, reinstalling, restarting our computers, etc. anyone know any potential other fixes?

timid chasm
#

have also tried deleting every trace of it on my computer and reinstalling

hushed halo
#

@timid chasm Someone suggested going into the console and typing host 1 and then inviting your friend. Im not sure if it helps, but it's worth a shot

timid chasm
#

ty

elfin falcon
#

im having the same issue with loading a private game lobby with friends. exactly like stated above

timid chasm
#

verify and repair then restart your computer

#

@elfin falcon

#

in that order

elfin falcon
#

is that a fix or something that is assumed to help? I did it but it jsut seems strange

raw canyon
#

@mild ridge im sorry to ping but I semi-frequently have to reinstall the game because all of my movement and interact keys stop working. I had thought everything stopped working but It happened when I selected mult and I could shoot and use his abilities and jump but interact and movement keys didn't work and usually reinstalling fixes it but it didnt this time please help

orchid flame
#

@mild ridge i dont know how to get the output files

orchid flame
#

im a small boi

white jacinth
#

Does anyone know when they’re making the update for xbox 1

orchid flame
#

it is for all consoles

#

so in two months

#

for the artifacts

white jacinth
#

Ok thanks

orchid flame
#

yeah

real vault
#

anyone have a fix for friends joining?

#

Like I invite people and they are in my lobby but not in the character select?

raw canyon
#

@mild ridge im sorry to ping but I semi-frequently have to reinstall the game because all of my movement and interact keys stop working. I had thought everything stopped working but It happened when I selected mult and I could shoot and use his abilities and jump but interact and movement keys didn't work and usually reinstalling fixes it but it didnt this time please help
@mild ridge deleting my save file and then verifying the files of the game fixed it but only for one run I didnt test if it would happen when going to the next stage

raw canyon
#

@mild ridge update on that I deleted my save file and verifoed them so I coud play but then the bug happened again once I paused it

#

please help I want to play

dawn mesa
#

I have sort of an inquiry, but I'm not sure if it's worth mentioning or if I'm not accustomed to the game's mechanics but I had a strange occurrence the other night

turbid stratus
dawn mesa
#

Somehow a shrine ended up free last night and I have no idea how it was managed. Is this a synergy thing?

raw canyon
#

I semi-frequently have to reinstall the game because all of my movement and interact keys stop working. I had thought everything stopped working but It happened when I selected mult and I could shoot and use his abilities and jump but interact and movement keys didn't work and usually reinstalling fixes it but it didn't this time please help
deleting my save file and then verifying the files of the game fixed it but only for one run I didn't test if it would happen when going to the next stage
update on that I deleted my save file and verified them so I could play but then the bug happened again once I paused it
please help I want to play

mild ridge
#

@raw canyon that's definitely bizarre. I'm not sure why reinstalling would help at all

#

I don't suppose you have any input remapping programs like joy2key or anything like that installed?

raw canyon
#

no

mild ridge
#

are you rebinding any keys?

raw canyon
#

no they are all defaults and I checked to see of they were unbound

mild ridge
#

@raw canyon there's a file called output_log.txt that logs some debug info and gets reset every time you start the game. If you haven't restarted the game since experiencing this issue I could take a look and see if there's anything that stands out.

#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

mild ridge
#

@real vault ⬇️

#

?connection

plush treeBOT
#

@mild ridge,
If you are unable to fully connect to another player try restarting Steam. This should fully close any Steam connections that might still be open with open with any other players, which can cause the game to fail to open a new connection. If this doesn't work, make sure everyone in the group has configured their firewalls to allow traffic for RoR2 and Steam and that nobody in the group is using a VPN.

mild ridge
#

@orchid flame check the bot message a couple messages up

hasty void
#

Is anyone else having issues with multiplayer servers?

mild ridge
#

@timid chasm @elfin falcon check the most recent bot message

timid chasm
#

thanks

mild ridge
#

@turbid stratus I can't really help with issues with modded games

raw canyon
#

I cant find the file your talking about even when I search the whole computer

mild ridge
#

if the game won't start I'd suggest uninstalling your mods first and trying again

#

@raw canyon are you just using the search bar? or navigating the computer's folders in explorer

raw canyon
#

im openeing the file thing and after looking around and not finding it I used the search bar in the top right of the file thing

tacit gyro
turbid stratus
#

i found it thanks though @mild ridge

tacit gyro
#

oh wait the crash output?

mild ridge
#

@raw canyon try opening up an explorer window and pasting this into the address bar %APPDATA%/../LocalLow/Hopoo Games, LLC/Risk of Rain 2/

raw canyon
#

I found it how do I give it to you?

mild ridge
#

just like that

raw canyon
#

never mind lol

mild ridge
#

unfortunately I'm not seeing anything in this log file that stands out

raw canyon
#

If I launch the game agin and it happens and send it again do you think it might show up?

tacit gyro
#

maybe worth a try

mild ridge
#

yeah, maybe. can't say for sure though depending on what the issue is

tacit gyro
#

what keyboard you using?

raw canyon
#

Im using a steampunk lite mechanical keyboard but an update the game is working now but the only thing I did different was between now and my last attempt I opened the lockdown browser to take a test which closed all steam related programs

#

and the first thing I do is open an equipment chest and it gives me recycler hell yea

mild ridge
#

so the issue is that the browser was open?

raw canyon
#

no the problem went away once I opened the browser which closed everything steam related which is the only reason I can think that it was fixed

mild ridge
#

I'm surprised that doesn't force the game to close since the game runs through steam

tacit gyro
#

no im pretty sure it does he just openend it inbetween tries and that closed everything steam related he probably had some other game still running or a broken steam service

raw canyon
#

the game wasnt open

tacit gyro
#

yeah allways try to restart pc that also fixxes alot of problems lol

raw canyon
#

fair enough yea lol

#

I was just kinda freaking out that it was broke so I didnt even think to try that

mild ridge
#

ahh

raw canyon
#

I wonder if just openeing the lockdown browser would work as well in the situation that a restart works

crisp lotus
#

Is it possible to remove skins from an account?

raw canyon
#

maybe thjrough save file manipulation

forest cosmos
#

Eyy, i can no longer join my friend's private games and they cannot join my games

#

It worked a couple of days ago vut now it doesn't. When i try to join i get htis screen

#

Something to do with desync

#

Also, yes i have mods installed. This happened before i ever had mods installed and is the same whether or not i currently have mods installed.

#

I've tried reinstalling, clearing caches, deleting user data, restarting comp, using different internets, disabling firewall

forest cosmos
#

It could be a problem with my internet connection, NPM and random webpages keep stalling

mild ridge
#

@forest cosmos so far what I've figured is that this particular issue occurs when there's a desync due to differing content between host and client (ie mods) or when a connection is established but no data can be sent. In the case of the latter, firewalls seem to be responsible.

forest cosmos
#

Hmmm, I'll try making sure my friend and I have all mods uninstalled and disable my firewall and see if it works

#

I'll get back to you after I try it, will be tomorrow though

tribal wolf
#

My friend says he has bough the game

#

He cant play the game at all he is stuck at this screen

#

@mild ridge

mild ridge
#

EARLY_ACCESS_DISCLAIMER

plush treeBOT
#

@mild ridge, We have two known solutions for the topic 'EARLY_ACCESS_DISCLAIMER'. Would you like to view them? (Y/N)

mild ridge
#

y

plush treeBOT
#

@mild ridge,

  1. If you are using mods, your mods are likely out of date. Uninstall your mods and try starting the game again.
  2. If you have never used mods, the issue is fixed by installing Visual C++ Redistributable for Visual Studio 2015. Download the installer here and choose x64 if prompted to choose between x64 and x86. If the installation fails with the message "0x80070666 - Another version of this product is already installed." please uninstall Visual C++ Redistributable for Visual Studio 2015 (and 2017 if you have it) and try reinstalling it. Link: https://www.microsoft.com/en-us/download/details.aspx?id=48145
mild ridge
#

@tribal wolf ⬆️

tribal wolf
#

thank you so much\

wicked niche
#

i can't use my mouse after i select a profile i can only get to start playing if i use a controller

mild ridge
#

one sec

wicked niche
#

ok

mild ridge
#

[NO GAMEPAD BINDING]

plush treeBOT
#

@mild ridge, We have two known solutions for the topic 'no gamepad binding'. Would you like to view them? (Y/N)

mild ridge
#

y

plush treeBOT
#

@mild ridge,
This issue occurs when Windows is reporting a gamepad, joystick, or other input device providing a non-neutral input. This is usually caused by:

  1. Having a gamepad, flight stick, HOTAS, pedal, racing wheel, or any other kind of non-keyboard/non-mouse input device plugged in. Simply unplug the device from your computer.
  2. Having vjoy installed. If you've ever tried to use a GameCube controller with your PC, you probably have it installed. Opening your computer's Device Manager window should allow you to disable or uninstall it.
mild ridge
#

@wicked niche

wicked niche
#

ok thanks i had an old gamecube controller in thats what was breaking it thanks

orchid flame
#

so i tried to go to my user profile and give myself lunar coins, but when i did it my profile was corrupted when i entered the game. does anyone know how to help?

#

how do i uncorrupt the profile?

orchid flame
#

!help

mild ridge
#

@orchid flame if you upload it here I can take a look at it in a little while.

orchid flame
#

i fixed it neverminf

#

i dont know what went wrong but

fallow loom
#

is there a way to make the game pause if u alt tab out or windows tab out?

#

ive lost nearly 5 runs to it and im sick of it

fading harness
#

@mild ridge

cold ferry
#

@fallow loom Doesn't hitting escape pause it? if you hit escape right before the alt-tab or win-tab wouldn't that work?

craggy timber
#

when playing risk of rain 2 on pc the game is only detecting my controllers triggers inputs as only left trigger (pressing right or left trigger counts as both is how it acts in game, but in control menu it only displays it as me changing it to left), anyone have any ideas as to how to fix it?

timid garnet
#

i think you need to reset your binding

craggy timber
#

what do you mean?

#

it wasn't working before i started changing it if that is what you mean

timid garnet
#

like reset the controler binding

#

i think that will work

#

or you have a bad controller

craggy timber
#

its not the controller as it works with other games just fine, also i see no way to reset controller binding, the revert button is grayed out or is there another way to do it?

fallow loom
#

it does escape it but the problem is that i accidentally alt tab and windows tab out of the game, so i can't esc to pause

hasty jackal
#

Guys, i am trying to play with my friend (literally my neighbor), but we are getting insane ping, no matter who's hosting. Checked net speed, and it seems to be fine. Anyone knows something about this?

orchid flame
#

hey @mild ridge i got my controller to work on pc

mild ridge
#

oh great to hear

#

?latency

plush treeBOT
#

@mild ridge,
Risk of Rain 2 uses Steam P2P networking. While this allows for easier connections without the need to forward ports, certain conditions can still cause problems. If Steam cannot establish a direct connection between you and another player it will resort to using a relay server to deliver your traffic and this can often add delay. If you are experiencing more than a second of latency it's very likely that your traffic is having to go through a relay server instead of directly between you and the other player. Make sure nobody in the group is using a VPN and that all players have their firewalls set to allow traffic for both Risk of Rain 2 and Steam.

mild ridge
#

@hasty jackal ⬆️

winged juniper
#

My friend and I wanted to play together. He has not played the game since release basicly and now he started the game and after 15-20 seconds his cursor just dissapears and his system cursor gets locked in the center of his screen. It also happens as soon as he selects a different menu tab (like options, singleplayer or multiplayer) He has no controllers pluged in and also does not have Vjoy enabled. I am waiting for him to send me the latest output log I will include it once he can send it.

#

PS he first tried to verify the local files. then removed his settings folder and re-verified it. and after that didn't work he re-installed the game but it still doesn't work

static comet
#

does this game have any sort of launch commands

young quartz
#

It has autoexec if that counts for anything @static comet. It depends on your purpose.

static comet
#

I was thinking about commands to make the game run in high priority automatically, changing to a different API, anything that's remotely related to performance, really

static comet
#

Hi, looking for performance tips... What are the most taxing settings in the game? What should definitely be set to X or Y? Running a 2060 and ryzen 2600x, 16gb ram 3200mhz and SSD, pc shouldn't be a problem

shadow dawn
#

i verified files, idk what else besides just reinstalling ?

#

sorry the pic is kinda garbage , it would instantly crash

mild ridge
#

@shadow dawn try turning off the steam overlay and making sure your graphics drivers are up-to-date. if that doesn't work, make sure your motherboard BIOS are up-to-date and that your RAM isn't overclocked or being overclocked by some sort of gaming perfomance manager software

#

those are the main causes of crashes we're aware of

shadow dawn
#

i dont use overlay , everything is up to date and idk how to overclock and never have afaik, im gonna try again now

#

hope it works !

#

ok so after restarting my pc it seems to be working, if it helps i was playing quickplay when i had the first crash, i lagged really bad before i crashed as well and then crashed every time after until now

orchid flame
#

yo @mild ridge how is your day

mild ridge
#

good

gentle reef
#

So my buddy had been playing ror2 and he was all good say like two days pass and he goes to boot it up and he gets stuck on the black screen

#

@mild ridge Im sorry about this ping but i would like to fix this quick please dont beat me for it

mild ridge
#

it's weirdly cutting right off, I have no clue what's causing this

gentle reef
#

we tried to do the alt + enter for windowed but that didnt help

gentle reef
#

he cant really make it to the main menu he has to alt f4 to get out of it

gentle reef
#

i found out the problem he had his controller was plugged in and it wouldnt start with it plugged in

high sable
#

I'm having problems with low FPS on a relatively high end system. (Radeon 5700XT and a Ryzen 5 1600) I'm often dropping to 30fps when there are lots of mobs on screen. But despite this I'm only seeing around ~20% GPU and CPU usage even when FPS is dipping to such low numbers. Anyone know what's the issue?

carmine spear
#

I have a problem where I can't join or have more than 2 in a lobby

summer stump
#

I cant join friends and when I invite them they dont appear in my lobby

steady topaz
#

@summer stump restart your steam, all of you

summer stump
#

thank you

static comet
#

Yall need to help out the boys with fps issues

narrow rain
#

So this early access disclaimer thing was noticed like a year ago, have they said anything else about it yet or do I still have to lose all my saved data?

steady topaz
#

@narrow rain Unclear what problem you have. Tell us what's wrong exactly and what you already did to fix it.

glacial sorrel
#

So there is a problem. After 20+ stages i went to the void portal and when pressed button to enter, my screen went black, then i opened menu and it was normal and i also saw blured background. But when i tried to "esc" game just freezed and when i "opened" menu again it was fine. Any ideas?
(before that game was smooth and yup, i quited)

heavy wave
#

Idk if anyone knows why but I keep seeing about how everyone got the artifacts update and all that in March, I was hoping someone could help, mine all still says under cunstruction, I'm not sure if I looked into it wrong or what

autumn finch
#

i entered blue portal at stage 22 and when i clicked portal to come back into the game it just freezed, all i can do is press esc and it works fine but when I exit pause game is still lagged. Any idea how to unfreeze it? it was kinda gud run

frail nacelle
#

Hello, I'm having an issue: I can't join any multiplayer games. That's a problem, as I bought the game to play with friends. I'd like to know if there's a fix that can be made.
The bug: When I join character creation, I can see the characters available but I can't pick any of them. I don't have any timer (it's stuck to 0:00). My friends are not seeing me connected in the lobby, but I see them connected. I can't chat either.

I tried:
Reinstalling the game, Relaunching my PC/steam, empyting the cache (it seemed to have worked once in quickplay just after emptying the cache but I'm not sure), verifying game files, searching in the internet for more help.

I could play with my friends, once only, but I had to be the 1st to join the lobby (I'm not the host) and my other friends had to come later, when I already selected my character.

This bug is boring, I do hope that there's a known fix :'v.

lethal rampart
#

same

open bolt
#

i can't play multiplayer at all

#

i join off of a friends invite and i just get stuck in the multiplayer menu, they see me as in the lobby but i don't get taken to character select

potent osprey
#

Where can I find the dedicated server application

#

I'm trying to host a 6 player game

#

Nevermind

unborn cliff
#

1650 max q, 9750h

#

i keep getting shader issues

latent sphinx
#

@mild ridge sorry for the ping but do you know how i can edit the mobile turret shooting range? i know how to edit its targeting range but it wont fire until its in normal range, itll just walk up to the enemy to get to it so its within firing range, ive stayed up all night just tryna get info on it and i completely forgot you might be able to answer it

mild ridge
#

idk if the AI skill driver setup is documented anywhere at all but that's what you'd want to look into if you're talking about modifying the turret's AI

#

the character master of the turret holds the components that define the behavior of the AI

#

and it goes down the list of choices of AI skill drivers and picks the first behavior for which the conditions are met and perforrms it for a short duration before reevaluating

latent sphinx
#

im in the ai skill driver and i dont think i see much i could work with atleast from what i understand, i see maxDistance but thats the part i know about thats only half the solution, though ive found some juicy stuff in the code for the turret itself under FireBeam so ill hope that works for me

latent sphinx
#

aight well the code didnt really have much i could use for firing distance, cant find anything in the AI skill driver though :/

#

@mild ridge do you have idea of specific things in the code where attack distance may be a thing? maxDistance isnt the right one since it just makes them see enemies from farther away but they still need to get close, its an improvement but not what i need

mild ridge
#

@latent sphinx AISkillDriver.maxDistance is in fact the maximum distance from which the AI will try to activate the associated skill. However, changing this value alone is not always going to be what you need to do to get the desired result. When it's time for the AI to figure out what it wants to do next it runs down the list of skill drivers from top to bottom and picks the first one it finds that fits. So, let's say the primary fire skill driver max distance is 8. You change it to 16, but the skill driver above it tells it to chase the target if they're between 7 and infinity meters away. No amount of changing the primary fire skill driver distances is going to make a difference because the one above it has a higher priority when its distance condition is met

latent sphinx
#

oh alright, so do i check every driver to make sure it all works together?

mild ridge
#

Yes. All of the skill drivers together form the overall behavior and the order matters

latent sphinx
#

yeah i guess that makes more sense now, instead of getting closer to fire they were chasing rather than firing

mild ridge
#

I don't remember the exact setup of those turrets, that's just an example I made up

#

But I do know that firing isn't their highest priority skill driver

tacit gyro
#

you can somehow print out the component

latent sphinx
#

is it like, doable to make new skill drivers for the turrets? not sure if its possible without being like, super good at programming, basically what i want is for them to prioritize bosses over enemies and to run away from enemies while attacking the boss unless the enemies are way too close but how close they need to be for them to prioritize attacking them depends on what enemies are near them, also id like to make it so turrets can find enemies from far away if none are by them and they will run up to be able to attack but i want them to not go for enemies too high above the ground, aka if the range at which they start chasing instead of shooting is like 3x maxDistance then they wont target enemies 3x their maxDistance above the ground

#

also what would the components do?

latent sphinx
#

@mild ridge sorry that i keep pinging, but id like if you could answer my question, im interested in this cause these would all be mods id love to have when i play

tacit gyro
#

He asks in the official server that has basically nothing to do with modding in the tech support channel. Rein has made custom ai before its pretty hard but not impossible but what is impossible for rein lol.

#

You could make your completely own ai basically if you got the know how but thats pretty advanced id say

latent sphinx
#

damn, was hoping it was as simple as just telling them what to do depending on where enemies are

tacit gyro
#

I mean changing already existing values wouldnt be toohard adding new ones to it is harder

latent sphinx
#

how many steps would it take to make a new skill driver?

tacit gyro
#

Alot

latent sphinx
#

damn

tacit gyro
#

Its not a place to start modding at thats for sure

#

Just increasing the range shouldnt be toohard but changing the behavior is

latent sphinx
#

how much can i pay for someone to make the skill drivers for me Ottermando

#

alright well is there a skill driver already in the game about enemy prioritization that i can edit or is that something id have to make

wooden cipher
chilly basin
#

Go to Risk of Rain 2/Risk of Rain 2_Data, delete the Managed folder, and verify through Steam

#

@wooden cipher

old olive
#

Aight, so i can still not play online with my friends in this game without insane lags. Is this a game issue or server issue? Is there any fixes. Like what the hell is going on. Multiplayer has been unplayable for like 2 months!

orchid flame
#

i think its because either internet or just the game

#

but im not sure

iron iris
#

can anyone help, i cant join any lobbies and when someone joins me i cant see them in my lobby

orchid flame
#

that is happening with a lot of other people too but idk

iron iris
#

oof aight 😦

orchid flame
#

yeah it sucks

old olive
#

Ye, might just be all the corona people jammin up the internets

rigid hawk
#

Last 3 times I played Ror2, after a few minutes the framerates dips from 60 to 15 or so, then after about 1 minute of that, suddenly my screen goes black amd my PC fan gets EXTREMELY loud, but I can still hear game audio.

Friend had this problem with ror2 months ago and it killed his graphics card. Does not happen with any other game. Any ideas?

orchid flame
#

turn down the graphics

rigid hawk
#

i have turned graphics down to minimum; and I typically run the game maxed out at 144fps - its not that my PC cant handle it, there must be a memory leak or something else at play

orchid flame
#

yeah i turned it down and it worked for me so yeah

rigid hawk
#

Well that's not the issue here; its melting my PC after well over a year of playing fine maxed out - and my friend had this exact same problem a while back despite having more than a good enough PC - and turning down graphics was first thing I tried.

So, I'm looking for some actual insight into what might be causing the issue

#

For what it's worth, I've noticed that 1/2 the time it happens, my Discord installation becomes corrupt and I need to reinstall it to fix some issues. Also, while my screen is black and my PC fan is LOUD, Discord voice chat stops working -- but I can still hear the game music & some sound effects going in the background, so the game may be continuing to run.

My friend also was running Discord when he had the same issue (which melted his graphics card) months ago; maybe some sort of interaction with Discord & Risk of Rain 2 is causing this.

Was mainly curious if this is a known issue at all, or if I need to dump game logs and a report into bug-reports-pc

latent glacier
#

maybe uninstall and reinstall?

median ivy
#

does anyone know if there's a way to load the game in an outdated version?

latent sphinx
#

@mild ridge ok so i got the range to work but now the turrets are delayed, basically they take a second to attack enemies and will shoot at corpses for a second before realizing its dead, know anything that could help figure it out or fix it?

mild ridge
#

EARLY_ACCESS_DISCLAIMER

plush treeBOT
#

@mild ridge, We have two known solutions for the topic 'EARLY_ACCESS_DISCLAIMER'. Would you like to view them? (Y/N)

mild ridge
#

y

plush treeBOT
#

@mild ridge,

  1. If you are using mods, your mods are likely out of date. Uninstall your mods and try starting the game again.
  2. If you have never used mods, the issue is fixed by installing Visual C++ Redistributable for Visual Studio 2015. Download the installer here and choose x64 if prompted to choose between x64 and x86. If the installation fails with the message "0x80070666 - Another version of this product is already installed." please uninstall Visual C++ Redistributable for Visual Studio 2015 (and 2017 if you have it) and try reinstalling it. Link: https://www.microsoft.com/en-us/download/details.aspx?id=48145
mild ridge
#

@wooden cipher ⬆️

#

?latency

plush treeBOT
#

@mild ridge,
Risk of Rain 2 uses Steam P2P networking. While this allows for easier connections without the need to forward ports, certain conditions can still cause problems. If Steam cannot establish a direct connection between you and another player it will resort to using a relay server to deliver your traffic and this can often add delay. If you are experiencing more than a second of latency it's very likely that your traffic is having to go through a relay server instead of directly between you and the other player. Make sure nobody in the group is using a VPN and that all players have their firewalls set to allow traffic for both Risk of Rain 2 and Steam.

mild ridge
#

@old olive ⬆️

#

?connection

plush treeBOT
#

@mild ridge,
If you are unable to fully connect to another player try restarting Steam. This should fully close any Steam connections that might still be open with any other players, which can cause the game to fail to open a new connection. If this doesn't work, make sure everyone in the group has configured their firewalls to allow traffic for RoR2 and Steam and that nobody in the group is using a VPN.

mild ridge
#

@iron iris ⬆️

#

@latent sphinx by design, skill drivers aren't very sophisticated. you can't really make a new skill driver that "only targets bosses" or something like that since it's just a data set used by BaseAI. You might be able to write a new component that manipulates the BaseAI component, however.

#

and all AI can acquire targets from infinite range as long as they can see them or if they get hit by them. there isn't a limit to target acquisition distance, it's just that there may be a skill driver with higher priority telling them not to engage

#

there's also a field in the skill driver for how long it should last before trying to run a new skill driver picking cycle. that behavior of continuing to attack corpses is probably because that value is set too high

latent sphinx
#

well i got it to work atleast to the point where you probably wouldnt notice it

#

ohh ok, but would it be possible to write a component that makes them attack bosses until theyre in danger with being in danger being enemies getting too close but depending on the enemy?

mild ridge
#

@rigid hawk there's an FPS limit option in the game. I'd suggest picking a limit value if it's currently set to 'unlimited' on your machine

#

@latent sphinx maybe? AI is only really aware of one enemy at a time, which is whoever they're aggroed on

#

@unborn cliff those messages in the output log are normal. what's the in-game issue you're experiencing?

unborn cliff
#

@mild ridge literally just crashes and closes the game

latent sphinx
#

i thought they are aware of multiple enemies so they could pick who is the closest to them

unborn cliff
#

With the unity pop up error

rigid hawk
#

@mild ridge It is sadly limited to 120 already, the refresh rate I typically have my monitor on. Thank you for the suggestion though, it does make sense and I hadn't double checked it yet.

mild ridge
#

@unborn cliff check to make sure your RAM isn't overclocked or that you don't have some sort of gaming performance management software that overclocks your RAM for you

#

so far RAM overclocks seem to be the main culprit of random crashes

unborn cliff
#

Mmm no I've never OCd anything, not sure if underclock is an issue though (probably not)

#

It's a laptop

mild ridge
#

well if you didn't build your computer yourself it might have come with that software

#

a lot of manufacturers ship with that kind of thing, especially if the computer was advertised as a gaming pc

unborn cliff
#

It was fine the past few days until suddenly yesterday I would get 3 crashes in an hour

#

I'll take a look, mine is thinkpad x1e2

#

But that's something I may be able to investigate. Thanks @mild ridge!

mild ridge
#

👍

#

if that doesn't turn up anything I'd also suggest making sure your graphics drivers are up-to-date

unborn cliff
#

Alright, much thanks

#

I'll try to take a screenshot of the error pop up (it has some random characters at the end, not sure if thats an error code or not)

#

Might be useful for the devs

mild ridge
#

@rigid hawk next time performance starts to heavily degrade would you mind grabbing your output_log.txt file and uploading it here? it's worth mentioning that the file is wiped every time you restart the game so I'd suggest uploading it after you experience the issue but before the next time you start the game

#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

mild ridge
#

@unborn cliff you can check for a crash.dmp file based on the instructions above as well

#

I can take a look at it and see if anything stands out

unborn cliff
#

I'll fetch it when I get back home

rigid hawk
#

I will try to play the game again tonight and if it happens, I'll let it run at 15FPS for a few moments and then close out. I'm afraid to let it run until it crashes my computer, due to how my friends' graphics card was actually destroyed by the same issue months ago. Hope that will suffice.

mild ridge
#

that'll work just fine

mild ridge
#

EARLY_ACCESS_DISCLAIMER

plush treeBOT
#

@mild ridge, We have two known solutions for the topic 'EARLY_ACCESS_DISCLAIMER'. Would you like to view them? (Y/N)

mild ridge
#

y

plush treeBOT
#

@mild ridge,

  1. If you are using mods, your mods are likely out of date. Uninstall your mods and try starting the game again.
  2. If you have never used mods, the issue is fixed by installing Visual C++ Redistributable for Visual Studio 2015. Download the installer here and choose x64 if prompted to choose between x64 and x86. If the installation fails with the message "0x80070666 - Another version of this product is already installed." please uninstall Visual C++ Redistributable for Visual Studio 2015 (and 2017 if you have it) and try reinstalling it. Link: https://www.microsoft.com/en-us/download/details.aspx?id=48145
mild ridge
#

@narrow rain ⬆️

#

@high sable Risk of Rain 2 is mostly a single-threaded game and is usually bottlenecked by the CPU. The processor you mentioned has six cores at 3.2GHz base. At most, it'll probably only be able to account for 16% of your total CPU usage with a little more % for some of the multithreaded things the engine does. How late into the runs are you usually getting before this happens?

high sable
#

Usually late into the game, or with multiplayer scaling, so the game is rendering lots of mobs. Your response makes a lot of sense, might need to finally upgrade from a first gen ryzen. Is there anything I can do in the meantime to try and squeeze out a little extra fps in those cpu intensive moments?

mild ridge
#

well if you're using multiplayer scaling it sounds like you've got mods on. I can't say much about how the game performs under those conditions

#

if you go through the options in the options menu we usually specify whether changing an option will impact the CPU or the GPU in the little popup text so I'd recommend going through that and turning off/down the stuff that impacts the CPU

#

it could also be that if you're running other mods one or more of them is throwing exceptions (errors) every frame, which can also severely impact performance

tiny abyss
#

Can anybody help me w the fixed splitscreen mod?
I can’t get it working

tacit gyro
#

he asks in the official ror2 discord that has nothing to do with mods

tiny abyss
#

😔

#

Yes. Shit on me more

tacit gyro
#

great cant post links

tiny abyss
#

@tacit gyro is the modding discord reins

tacit gyro
#

no

tiny abyss
#

Oh ok

dry verge
#

is this fire wall related or what is it

tacit gyro
#

can anyone else connect? /no mods on?

timid oasis
#

I'm sure someone must of had this problem before but when i launch the game im stuck at the start with just the message EARLY_ACCESS_DISCLAIMER and i cant click anything or continue at all. any help?

plush treeBOT
#

@timid oasis, We have two known solutions for the topic 'EARLY_ACCESS_DISCLAIMER'. Would you like to view them? (Y/N)

timid oasis
#

Y

plush treeBOT
#

@timid oasis,

  1. If you are using mods, your mods are likely out of date. Uninstall your mods and try starting the game again.
  2. If you have never used mods, the issue is fixed by installing Visual C++ Redistributable for Visual Studio 2015. Download the installer here and choose x64 if prompted to choose between x64 and x86. If the installation fails with the message "0x80070666 - Another version of this product is already installed." please uninstall Visual C++ Redistributable for Visual Studio 2015 (and 2017 if you have it) and try reinstalling it. Link: https://www.microsoft.com/en-us/download/details.aspx?id=48145
iron iris
#

@mild ridge Thanks man, restarting it did work 😄

lean niche
#

I'm having a problem that has been happening since last night where my game would run at 5-6 frames per second when tabbed in but would run fine when tabbed out. I tried reinstalling the game on different hard drives but it made it worse. My game doesn't even want to start while tabbed in. I can hand over my output log if that helps. It seems that a fresh reinstall of my drivers worked so I'm all good now!

delicate rose
#

Is it no longer possible to host a lobby with more than 4 players? I was able to do it before, but it doesn't work anymore

dry verge
#

@tacit gyro no mods and never tried more than 3 players

tacit gyro
#

Did you try the other way

#

You connect to him instead

plush bramble
dry verge
#

Violet yes I did many times. This lobby bug has been an issue for us at launch

cloud plover
#

its a bug that sometimes swarm artifact seems like isnt working?
i mean, sometimes he is active but i still get 1 boss on first stage and just a little bit of monsters

vestal hound
#

me and my brother are trying to play together but it doesnt seem to work. all i know is on my end the screen goes black and eventually kicks me to the start screen. is there a weird way to do lan? i cant find anywhere to put an ipv4 adress if so. do you need strong wifi maybe?

steady topaz
#

@vestal hound your brother pc in same network?

vestal hound
#

yes

steady spindle
#

how do I uninstall mods in risk of rain 2

near gust
#

rename winhttp.dll in your main risk of rain 2 folder

#

but if you upload the output.log file in your bepinex folder, I'm likely able to tell what's wrong with your mods

steady spindle
#

what do I rename winhttp.dll to? also I cant even find my BepInEx folder

near gust
#

in your risk of rain 2 folder. And literally anything else

steady spindle
near gust
#

Then you aren't modded

#

remove doorstop_config and winhttp.dll to completely uninstall mods

steady spindle
#

I mean I was and I tried reinstalling to fix the bug

#

Ok I'll try that

#

Ah I still get the same

#

@near gust any idea what else I can do to fix this?

near gust
#

nope. try uploading your C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

steady spindle
#

Don't have a LocalLow file, this is the contents of my AppData folder

near gust
#

go 1 level up

#

you are in appdata\roaming

steady spindle
near gust
#

verify through steam

shrewd schooner
near gust
#

Advice Steven, hold shift when starting the game

#

dunno if it resolves anything

shrewd schooner
#

I'll try

steady spindle
#

I tried verifying through steam and no errors came up. Might just give up until the next update

near gust
#

Can you verify they are there?

shrewd schooner
#

@near gust it enlarged it for the loading time, then when it starts to play the music it shrinks back down

near gust
#

Steven, can you navigate to steamapps\common\Risk of Rain 2\Risk of Rain 2_Data\Config and open your config.cfg file there

shrewd schooner
#

Open it as notepad i assume ?

near gust
#

Yes, steven

steady spindle
shrewd schooner
#

The resolution is 144x1x60 on fullscreen mode , im confused as to the ( x1x ) between

steady spindle
#

@near gust I have these files not sure what else to do

near gust
#

steven, you probably want to set that to 500x500x60 for now, should let you boot up the game atleast

#

Scythe, 1 sec, looking

#

Scythem delete the AkSoundEngine file and verify through steam again

steady spindle
#

ok said 1 file failed to validate and will be reinstalled

shrewd schooner
#

It worked and i fix the screen size issue but not the main screen has that blurry textureless thing

steady spindle
#

now all successfully validated

near gust
#

might some other setting that's messed up, Steven

shrewd schooner
#

nvm i move to character menu and back and it's fix , thanks for the help

near gust
#

No problem, Have fun!

steady spindle
#

thanks for your help Harb, this whole thing is kinda upsetting since I didnt change anything since I last played and I don't wanna take any more of your time.

near gust
#

I'm not going anywhere until dinner

steady spindle
#

Alright, but I'm not sure what else can be done to fix this issue other than waiting for the next game update

near gust
#

Do you have any antivirus running?

steady spindle
#

none other than windows defender which is the default

#

Thanks again for your time, I'm just gonna play some other games rn.

mild ridge
#

EARLY_ACCESS_DISCLAIMER

plush treeBOT
#

@mild ridge, We have two known solutions for the topic 'EARLY_ACCESS_DISCLAIMER'. Would you like to view them? (Y/N)

mild ridge
#

Y

plush treeBOT
#

@mild ridge,

  1. If you are using mods, your mods are likely out of date. Uninstall your mods and try starting the game again.
  2. If you have never used mods, the issue is fixed by installing Visual C++ Redistributable for Visual Studio 2015. Download the installer here and choose x64 if prompted to choose between x64 and x86. If the installation fails with the message "0x80070666 - Another version of this product is already installed." please uninstall Visual C++ Redistributable for Visual Studio 2015 (and 2017 if you have it) and try reinstalling it. Link: https://www.microsoft.com/en-us/download/details.aspx?id=48145
mild ridge
#

@steady spindle ⬆️

tacit gyro
#

you should also uninstall by deleting the whole risk of rain folder then everything gets deleted also modding files

mild ridge
#

I don't know why the bot didn't recognize the uploaded output_log.txt as a log file, but it didn't so it didn't bother checking for that issue

#

@near gust is there any line that occurs near startup in all log files that are modded?

#

I'd like to be able to detect that in the AutoSupport bot

tacit gyro
#

yeah

near gust
tacit gyro
#

[Message: Preloader] [Main] Scanning for mods in directory.

mild ridge
#

oh wait, I see. it skipped the log file because it was over 8MB

tacit gyro
#

thats the first log file entry with modding i think

#

[Info : Preloader] Patching [UnityEngine.CoreModule] with [BepInEx.Chainloader]

#

nvm they both arent the first entry iam stupid lol

near gust
#

should just be good to do a [Message: Preloader]

tacit gyro
#

yeah

mild ridge
#

👍

#

thanks

honest totem
#

@lofty moon i'm trying right now and so far it looks fine

#

i'll wait until i get into an actual game to make any comments tho

lofty moon
#

I just tried it

honest totem
#

ok so far it's working but it's incredibly slow

#

ah it's cause someone's downloading something on my network... that's why

lofty moon
#

but my friends can't join my private sessions

mild ridge
#

if you're unable to connect...

#

?connect

#

BOT

tacit gyro
#

dead

mild ridge
#

what are you doing

#

hold on a moment

lofty moon
#

hahah

tacit gyro
#

your friends cant join?

#

give me the lobby id what happens if i try

mild ridge
#

?connection

plush treeBOT
#

@mild ridge,
If you are unable to fully connect to another player try restarting Steam. This should fully close any Steam connections that might still be open with any other players, which can cause the game to fail to open a new connection. If this doesn't work, make sure everyone in the group has configured their firewalls to allow traffic for RoR2 and Steam and that nobody in the group is using a VPN.

lofty moon
#

it didn't work

mild ridge
#

ah, there we go, forgot my own command

#

if you can get into a game but experience too much delay...

#

?latency

plush treeBOT
#

@mild ridge,
Risk of Rain 2 uses Steam P2P networking. While this allows for easier connections without the need to forward ports, certain conditions can still cause problems. If Steam cannot establish a direct connection between you and another player it will resort to using a relay server to deliver your traffic and this can often add delay. If you are experiencing more than a second of latency it's very likely that your traffic is having to go through a relay server instead of directly between you and the other player. Make sure nobody in the group is using a VPN and that all players have their firewalls set to allow traffic for both Risk of Rain 2 and Steam.

lofty moon
#

Ghor you are a wonderful human much love

mild ridge
#

👍

lofty moon
#

lemme see if it works haha

#

@mild ridge sorry for the ping but it worked and thank you so much!

tacit gyro
#

restarting your pc and or game and steam allways works 99% of the time lol

lofty moon
#

thank you

mild ridge
#

glad to hear it!

#

have fun playing!

steady spindle
#

thanks, reinstalling visual c++ 2015 fixed it, however all my achievements are gone. Any idea where to get them back

mild ridge
#

@steady spindle make sure you didn't make a new profile. you can view your profiles with the button at the top-right of the main menu

orchid flame
#

hey @mild ridge will you guys ever fix the problem with the online were you get dissconected if the host or a internet problem stop a match online

#

because i was trying to get mercs skin and it was going good then the game ended

#

just asking because i really want to play online with randos but it sucks when you are getting a good run then they just leave

near gust
#

Dedicated servers are a thing

eternal stream
#

For a while my game wasn't crashing, Idk how I fixed it but something worked. Now it's crashing again

orchid flame
#

you do not have to ansewer

#

just curios

bitter ridge
#

I'm trying to play ror2 for the first time in a while but when i start it up there's no mouse cursor and I can't navigate the menus

#

I see a bunch of NO GAMEPAD things in the bottom-right of the UI

#

googling around I'm guessing the problem is that at some point they disabled the cursor for gamepad users, and it thinks I have one (I don't); does anyone know if there's a way to force it to be mouse/keyboard?

orchid flame
#

Any Save Data I create is immediately Corrupted and the file it self is 0 bytes, any clue as to how this is happening?

#

Correction, There are save files showing up that do not exist

#

that are all corrupted and my real profile is nowhere to be found

#

Found a workaround

mild ridge
#

@eternal stream your crash appears to be DirectX-related. I'd suggest making sure your graphics drivers are up-to-date.

#

NO GAMEPAD BINDING

plush treeBOT
#

@mild ridge, We have two known solutions for the topic 'no gamepad binding'. Would you like to view them? (Y/N)

mild ridge
#

y

plush treeBOT
#

@mild ridge,
This issue occurs when Windows is reporting a gamepad, joystick, or other input device providing a non-neutral input. This is usually caused by:

  1. Having a gamepad, flight stick, HOTAS, pedal, racing wheel, or any other kind of non-keyboard/non-mouse input device plugged in. Simply unplug the device from your computer.
  2. Having vjoy installed. If you've ever tried to use a GameCube controller with your PC, you probably have it installed. Opening your computer's Device Manager window should allow you to disable or uninstall it.
mild ridge
#

@bitter ridge ⬆️

eternal stream
#

my drivers are up to date @mild ridge

plain light
#

Shift auto clicks when launching Steam in-game

tawny tapir
#

my game just keeps crashing on startup

civic python
#

having issues getting the game to run

#

it's just a black screen that says not responding and when i force close the game my computer gets messed up

old olive
#

@mild ridge , sorry haven't been online for a lil bit. Do you mean what my connection is? We try connecting using Risk of Rain 2's mulitplayer option

#

everyone in the game lags except the host.

oak portal
#

I'm on PC and wanna play with my XBox friends, but I can't find the game in PC XBox Store and the XBox link says "Available on: XBox One" and nothing else.

mild ridge
#

?latency

plush treeBOT
#

@mild ridge,
Risk of Rain 2 uses Steam P2P networking. While this allows for easier connections without the need to forward ports, certain conditions can still cause problems. If Steam cannot establish a direct connection between you and another player it will resort to using a relay server to deliver your traffic and this can often add delay. If you are experiencing more than a second of latency it's very likely that your traffic is having to go through a relay server instead of directly between you and the other player. Make sure nobody in the group is using a VPN and that all players have their firewalls set to allow traffic for both Risk of Rain 2 and Steam.

mild ridge
#

@old olive ⬆️

#

@oak portal Risk of Rain 2 does not have crossplay support, unfortunately

oak portal
#

Nuuuuuuuuuu...

mild ridge
#

@civic python @tawny tapir please upload any output logs or crash dumps you have, I can take a look at them and see if anything stands out

#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

mild ridge
#

@eternal stream would you mind uploading your crash.dmp file?

eternal stream
#

where would I find my crash dmp file?

mild ridge
#

@eternal stream check the message above

eternal stream
oak portal
#

@mild ridge, I apologize for asking again, but I don't believe your answer was sufficient. I am able to play XBox titles on my PC (Gears, Killer Instinct, Forza etc). Their Microsoft Store pages say that they're "Available On XBox One" and nothing else implying PC support. My new question would be, based on my use of the XBox PC store, do you think I'd be able to launch ROR2 from the XBox Store on my PC? I apologize if I'm coming off as annoying or rude. I'm just curious.

mild ridge
#

no worries! I actually have no idea, to be honest. I've never used the xbox store and I'm not involved in the console ports so this is all new information to me

oak portal
#

Then, I will let you know if this works. Thanks

mild ridge
#

@eternal stream I'm not seeing anything that stands out beyond it being a crash in trying to communicate with DirectX, unfortunately.

#

Do you have your RAM overclocked or run any sort of gaming performance software that manages stuff like that?

eternal stream
#

Nope

mild ridge
#

Maybe try reinstalling DirectX 11 then, or if you get another crash log you can send that my way. If it's a different crash that usually means there's a RAM/motherboard issue. If it's the same crash that means it's probably something having to do with drivers or directx

#

Some people have also had success in doing a clean reinstall of their graphics drivers

eternal stream
#

Not too long ago I had some problems with my ram but I wasn't crashing after I fixed all of those problems

#

I think I should just do a clean reinstall of my gpu drivers

mild ridge
#

a lot of gaming PCs come pre-overclocked or have overclocking software pre-installed on them

#

that's been a common source of RAM problems

old olive
#

Hi Ghor, None of us are using VPNs our firewalls are all setup properly. We haven't had problems ever since the games early access release. The problems only started coming after the latest big update. We use the private game feature, and haven't been able to play together ever since.

mild ridge
#

We didn't change anything about the networking setup as far as I'm aware, though we did update engine versions. Maybe your firewall no longer recognizes RoR2 as the same application due to the engine update?

tawny tapir
#

@mild ridge sry about that i just woke up how do i get the file you need?

mild ridge
#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

mild ridge
#

@tawny tapir ⬆️

tawny tapir
#

kk

orchid flame
#

like it makes to much sense

mild ridge
#

as usual, I cannot confirm or deny anything about future content

#

if that's what you're asking

orchid flame
#

yeah i was just showing you

tawny tapir
mild ridge
#

@tawny tapir according to this log, your game is unable to establish a link to Steam. Try restarting Steam.

tawny tapir
#

ok

wise mauve
#

Hi @mild ridge
I have a problem in the game and that is that at times in the game it freezes for 1 second when I do some 360-degree movement. they directed me here for consultation

#

GPU drivers are correctly updated

#

these are my components•Processor » Ryzen 7 1700 Eight-Core ~ 3.0GHz
•Motherboard » Asus TUF x470 Plus Gaming
•GPU » Sapphire Nitro RX 590 DDR5 8Gb AMD 50 Gold Edition
•Power supply » CoolerMaster 750W 80Plus Bronze
•RAM » Kingston DDR4 16 GB 2666Mhz

mild ridge
#

@wise mauve have you ever installed any mods?

shut dew
#

i need help 😕 i just got the game today and everytime i get really good and get to the 5th world my game pops up with a unity thing a crashes

mild ridge
#

@shut dew if you upload your crash.dmp file I can take a look at it and see if anything stands out

#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

shut dew
#

sorry for late response

mild ridge
#

@shut dew are you able to get the crash.dmp? that would probably be a bit more helpful

#

although I did notice this in the log:

#
[Position out of bounds!]```
#

you may want to try validating your game files through Steam

shut dew
#

@mild ridge i dont see a crashes folder in my game folder for some reason

#

and i will see if that helps 🙂

slate ibex
near gust
#

?EARLY_ACCESS_DISCLAIMER

plush treeBOT
#

@near gust, We have two known solutions for the topic 'EARLY_ACCESS_DISCLAIMER'. Would you like to view them? (Y/N)

near gust
#

Y

plush treeBOT
#

@near gust,

  1. If you are using mods, your mods are likely out of date. Uninstall your mods and try starting the game again.
  2. If you have never used mods, the issue is fixed by installing Visual C++ Redistributable for Visual Studio 2015. Download the installer here and choose x64 if prompted to choose between x64 and x86. If the installation fails with the message "0x80070666 - Another version of this product is already installed." please uninstall Visual C++ Redistributable for Visual Studio 2015 (and 2017 if you have it) and try reinstalling it. Link: https://www.microsoft.com/en-us/download/details.aspx?id=48145
near gust
#

@slate ibex

slate ibex
#

Thank you

jagged tinsel
#

Hey guys, i have a modding related problem with my friend, we keep getting version mismatch even though we have the same exact mods and the ID spoofing mod one, its always yours = mod and theirs = 4892828 for both of us, anyone know any solutions?

orchid flame
#

i dont have a solution but can you help me with modding i want to do the mod for playing as the monsters

jagged tinsel
#

ah i got it

#

you gotta change the config file itself into mod

#

with the unmodded clients mod

orchid flame
#

can you dm me more info

wise mauve
#

@mild ridge no mod, can it be my antivirus?. What I think happens is a drop in frames

mild ridge
#

@wise mauve would you mind uploading your output_log.txt? I can check to see if there's anything that stands out

#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

wise mauve
mild ridge
#

hmmm, it looks like this is a log from when you started up the game and then quit right away

#

would you mind playing until you get the issue and then upload the new log?

orchid flame
#

hey @mild ridge can you help me with getting to the files in ror2 i want mods but i dont know how to get to the files

wise mauve
#

@mild ridge it's okay. I'm going to play if this problem happens back to me, I'll talk to you. thanks for your help

mild ridge
#

@orchid flame you should be able to reach your RoR2 installation folder by right-clicking the game in your steam library, clicking "properties", clicking the "local files" tab, and then clicking the "browse local files" button

orchid flame
#

thank you @mild ridge that helps a lot

#

now how do i install mods(the playing as monsters one mostly)

mild ridge
#

I can't really help with that one. You'll probably want to look up a guide or ask in the thunderstore discord

orchid flame
#

ok thanks for the help

royal notch
#

I tried asking in the prismatic-trials text channel, and not sure if the question is appropriate here, but I would like to know exactly what is the trigger for the Mercenary challange "Complete A Prismatic Trial Without Falling Below 100% HP". I have completed today's trial with the Merc 3 times without falling below 100% HP but did not get the achievement. It is notable that one of the active Artifacts is Glass (10% max HP) and that I did take a few wisp hits, but I had a Topaz Brooch barrier and my actual HP did not suffer any damage. I tried this 3 times but I do not seem to be able to receive the achievement with the current trial setting. I will try to do it again and perhaps record it to make sure I do not fall below 100% HP. Nevertheless, I'd still like to know how the trigger for the achievement works if that is okay (I'm a programmer with Unity experience)

#

I'd like to think this is probably just my fault for not noticing a small amount of damage, I'm sorry if this will prove to be a waste of time for you

mild ridge
#

@royal notch no worries. we use subclasses of an achievement tracker type for each achievement and reflection to load up some metadata for them. As an optimization, we instantiate an achievement tracker if you can achieve it (have achieved prerequisite achievements, in this case completing the merc unlock achievement), and if you haven't achieved it already. This particular tracker subscribes to the game's FixedUpdate event and OnServerGameOver event. In the FixedUpdate event, it checks to make sure your health + shield + barrier >= maxHealth + maxShield. If the check is failed, a flag is set and both events are unsubscribed. When OnServerGameOver runs, if it was a game over via beating the trial you are granted the achievement.

orchid flame
#

oh thats neat

cinder glacier
#

So it would be glass that invalidates the achievement then no?

royal notch
#

@mild ridge Does maxHealth refer to the original Maximum Health stat of the current character before or after the effects of the Glass artifact?

mild ridge
#

glass affects your maxHealth and maxShield. The shortened health bar is only cosmetic

#

after

royal notch
#

I assume the Glass artifact affects the maxHealth on the Start method

orchid flame
#

oh that may suck

royal notch
#

Is it possible that the original value that is used by the achievement tracker is saved before the Glass artifact reduction is applied?

mild ridge
#

sort of? we have a function called RecalculateStats. as a principle in our codebase we don't allow simple stat modifications like myHealthStat /= 10. Instead, we regenerate all stats at the same time whenever something marks them as dirty, like receiving a buff/debuff, getting hurt, entering combat, sprinting, having your inventory change, etc

#

so not really. we pull the values from the component that's directly responsible for managing your health

royal notch
#

Ohh I see

#

That's a pretty cool way to approach this

orchid flame
#

also when you get a shaped glass i noticed that when the hp is going down it has the red hp part of the og hp lost and that also appears when hit so

mild ridge
#

that's just visual

#

you don't actually take damage for picking up shaped glass

royal notch
#

Thanks for the reply! Basically I'm a noob 😅

cinder glacier
#

git gud

mild ridge
#

ha, well we've had strange bugs before. it could be some highly specific weird timing issue. I'll keep an eye out

orchid flame
#

oh ok i just thought that what was happening

royal notch
#

I had just tried to record it to make sure and got the achievement... I'm so sorry for bothering you, I love your game and Risk of Rain 1 is my favorite roguelike. Thanks again for your patience and for being awesome and once more I apologize for not gitting gud

orchid flame
#

also @mild ridge will the next surviver be a frog(just a question you do not have to answer)

fair totem
#

oh yes

#

good question

worldly ridge
#

@mild ridge will the next survivor be a frog

mild ridge
#

@royal notch no worries! glad to hear you love the game, and hope you get it!

#

@orchid flame @worldly ridge I haven't really been enforcing it lately but c'mon folks this is the tech support channel. Also the answer is 🤐

orchid flame
#

ok

royal notch
#

Wait you said "Enforcing"....

tacit gyro
#

the awnser is this isnt tech support talk

royal notch
#

Are we getting the Enforcer as well as the mystery survivor.... Hint Hint...? (just kidding, I'll stop spamming this channel I'm sorry)

mild ridge
#

the next survivor is not enforcer, if that's what you're thinking. the winner of the poll for the next survivor is "new survivor" so this is one of the few cases where I can comment on what's next

fair totem
#

dang

royal notch
#

The idea you guys pitched on the survivor being someone who worships the RoR1 survivor got me really hyped. I love the game's lore and enjoy reading about it in the logbooks

orchid flame
#

but maybe after

fair totem
#

so wait you're technically not saying it's not froge

tacit gyro
#

this still is tech support BTW

round knot
#

Hey, me and my friends cant seem to join each others game on steam. We press join and nothing happens. Any help?

mild ridge
#

?connection

plush treeBOT
#

@mild ridge,
If you are unable to fully connect to another player try restarting Steam. This should fully close any Steam connections that might still be open with any other players, which can cause the game to fail to open a new connection. If this doesn't work, make sure everyone in the group has configured their firewalls to allow traffic for RoR2 and Steam and that nobody in the group is using a VPN.

round knot
#

Restarting steam fixed the issue, thanks

analog charm
#

Anybody know when the game will be ported to Mac?

orchid flame
#

idk

wooden umbra
#

When me and my friend try to play together it is super laggy and jank and we cant ready up

heady hawk
#

Corrupted profile out of nowhere, any idea how to fix it? I've verified my files on steam, uninstalled and restarted my computer and nothing seems to help. Any kind of solutions?

candid prairie
#

My teleporter stopped charging after 99% (I killed teleporter bosses - Imp Overlords)

sinful marlin
#

Help, my game is super laggy when playing multiplayer, it can't even shoot enemies.

void wind
#

@sinful marlin i have the same problem

#

very high ping unplayable

near gust
#

?latency

plush treeBOT
#

@near gust,
Risk of Rain 2 uses Steam P2P networking. While this allows for easier connections without the need to forward ports, certain conditions can still cause problems. If Steam cannot establish a direct connection between you and another player it will resort to using a relay server to deliver your traffic and this can often add delay. If you are experiencing more than a second of latency it's very likely that your traffic is having to go through a relay server instead of directly between you and the other player. Make sure nobody in the group is using a VPN and that all players have their firewalls set to allow traffic for both Risk of Rain 2 and Steam.

void wind
#

okay why then its was ok for many times and now after some of shit updat its laggy now?

#

what changed?

sinful marlin
#

Dunno why, but its fine at midnight but it gets worse at daytime

mild ridge
#

We didn't change anything about our networking in the update. My new suspicion is that many players were always using relay servers but increased internet traffic due to people staying home is causing trouble for the relay servers

crisp lotus
#

Will there be a story in RoR2 outside of Lore in the Logbook?

young quartz
orchid flame
#

Dont know if this is a big but me and a friend got to stage 24 and went to the bazaar to get shaped glass as we tried to leave our game wont load the next stage

mild ridge
#

@orchid flame unfortunately it sounds like the game is in an unrecoverable state at this point. If whichever of you was hosting (or both of you) could upload your output_log.txt file I could take a look at it and see if there's anything that stands out.

#

?files

plush treeBOT
#

@mild ridge,
Output Logs
While the game is running, it is continually writing to a file called output_log.txt. This file can help us get more information about the issue. If possible, please upload the file here. The file is usually located at:
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\output_log.txt

Crash Dumps
If the game crashes it will generate a Dump file. Similarly to output_log.txt, it can help us track down the source of the crash. Please upload your crash dumps here if possible. The file is usually located at either:
C:\Users\<UserName>\AppData\Local\Temp\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp
or
C:\Users\<UserName>\AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2\Crashes\crash.dmp

mild ridge
#

however, if you've reopened the game application since the issue occurred the log file will be wiped

orchid flame
mild ridge
#

this appears to be the log of the client. there's a lot of desync happening here..

#

are you able to get the one from your friend?

orchid flame
#

yes my connection was very poor idk why and i wont be able to get his since he restarted his application

#

sorry about that

spice forge
#

Okay, I have no idea what's going on, but the game keeps using up all of my GPU. I've been able to run the game fine at max graphics, even after the last content update released. My driver is the latest version as well, so what gives? Task Manager is showing that Risk of Rain 2 alone uses 100% of the GPU, despite said GPU being strong enough to handle it

#

It's especially bad in multiplayer, regardless of if I'm hosting or not

mild ridge
#

@orchid flame no worries, if it happens again and you can get the file I can take a look at it

#

@spice forge Do you have the FPS limit option set to something other than "unlimited"?

spice forge
#

It's set to 60

mild ridge
#

what resolution are you running the game at?

spice forge
#

1920 x 1080

mild ridge
#

weird. I can't imagine anything our game would be doing that would cause that unless it was rendering frames as fast as possible or was trying to render in 4k+

spice forge
#

It's been a lot better since I turned V-Sync on for the game shrug

mild ridge
#

our game is very cheap on the GPU compared to the CPU

#

huh. interesting

spice forge
#

Don't know what the problem was though

mild ridge
#

maybe something was overriding the fps limit option somehow

#

if you turn off vsync you could probably use something that can measure game fps to check that it's not rendering faster than 60hz

#

Steam can be configured to do this in the settings, for example

spice forge
#

I'll restart and check

#

I'm seeing it go up to 61, but nothing higher than that.

unborn cliff
#

hey @mild ridge, I keep seeing these unityplayer.dll access violation, should I send the crash.dmp to you?

#

it's the same error I keep seeing (I mentioned it in this channel before), it would happen every 15 minutes of playing or so

mild ridge
#

If you upload it here I can take a look at it