#ror2-tech-support
1 messages · Page 17 of 1
Make sure you have vsync disabled ingame and in your Nvidia control panel
yeah, fix didnt work for me
still unclickable, has their been an update?
was working fine earlier
Not yet
No updates
half their time yesterday was taken up trying to support people here, I'm not too surprised that they don't have a patch out yet
I don't pretend to understand what they're doing, but I'm assuming they're working on a patch to fix most of the critical issues
Yesterday was a nightmare
nah im not rushing em, was just asking if there has been a patch in the last hour or so, because I was getting in fine earlier
not sure what has changed is all
entropy
its early access, this is been an excellently smooth release so far
and the game is remarkably polished
so im not complaining
Try launching it like four or five times and see if it works one of the times
Is there any way to make the mouse navigation of the main menu a little less stupid?
Teleporters have large glowing particles that you can see moving toward them, makes spotting them cross map ezpz
@red blade what's wrong with it
reinstall didnt work for me either
It accelerates really strangely and doesn't stay within the confines of the game, even in fullscreen
Try resetting your clock with the game closed? @old talon
wait, what?
Unclickable button possibly tied to legitimate machine time
Like open up windows settings and just set it to UTC then back to your time
i need to fix when host die and out the game :/
In case your clock is out of sync with the "true" time
ah alright
Yeah we figured that out yesterday it was dumb
when host out the game I has been kick from game
Yes
that suck haha
You don't become lobby leader when the host leaves
@red blade I heard a few people having that problem which is strange, cause I don't have that problem. What mouse?
im getting invalid lobby id when i try to join quickplay. Anyone else?
@wicked mango It's an anker
Hey, anyone having a weird feeling with mouse sensibility ingame ? :)
I'll just ask here, why cant I get passed the "Thank you for playing" screen? it worked fine yestorday but now it suddenly blocks me from playing ._.
Do you have like a mouse dashboard? Poke through there
@wicked mango yup, steelseries engine
regular mouse and keyboard. no controller
@wicked mango do I need to quit it ?
Ping is depend on Host
lots of people having this issue, anyone got any other suggestions?
I do, but it's super annoying to use. It doesn't take changes I do to it unless I restart my computer
must be easy to be own Host XD
You don't need to quit but maybe your mouse drivers are messing with it
My Daedalus has no issues whatsoever, the game doesn't even HAVE mouse acceleration
I'll need to look into it, all my issues with the game are mouse related
If you can dynamically scale your dpi try turning that down
I found a solution to the uncklickable continue button:
- Dissable steam cloud
- Go to Program Files (x86)\Steam\userdata"yourID"\632360
3 Go to the .xml on the bottom of the folder remote - Copy the one i will provide in there an change it name to match the one your .xml file has
- Delet your .xml file and keep the new one
Found a reddit link with the same soluten and a pastebin link to the xml file:
https://www.reddit.com/r/ror2/comments/b6vhns/solution_to_cant_click_continue_during_launch_of/
1 vote and 2 comments so far on Reddit
will try this now, cheers
alright apparently my intel drivers are up to date, should i install older ones then?
Man, the ground in this game sure looks cool lol, at least I have that
Works like a charm / you have to start new though ^^
If you can revert your driver or install older ones try a version about a month older than your current
So yeah the only way to fix is using the stupid steam cloud
this fix is really weird, what am i supposed to put in its place?
@frosty ridge you don't have to start new
They'll have to fix whatever is causing the cloud to corrupt saves
it says copy the one I provid
@old talon The .xml in your folder should have a long name. Copy that and simply make a new file call it the name you just copied and end it with .xml
Now fill in the contents of the pastebion from reddit ^^
ah aight
I just renamed my remote folder
Anybody know if I can play this through NVIDIA GeForce NOW?
I can try if you want
Probably
Wait isn't geforce now the paid streaming
when you say make a new file
I bought it but could't find it
I don't pay for it
Got it mixed up with the in-home streaming thing
is renaming my remote folder gonna be easier
Most likely
rename it to what?
Just anything else
same dice, just copy and rename it?
rip can't test gamestream and don't wanna update graphics drivers
alrighty
Rename the original
all good
@old talon If that works to try it ^^ / I meant to siply great a new .txt file edit the name and the file type and paste in the contents from pastebin ^^
yeah I get ya just seems like renaming the folder might be easier
ill get back to you, testig it now
I tried that and it didn't work Ronon
Only fix that did was the cloud one
Had to enable cloud 
still nothing after renaming the remote folder
@old talon for me my steps that i wrote worked but i also renamed the file not the folder
Got a weird bug : instead of the welcoming title i got EARLY_ACCESS_DISCLAIMER, and with all buttons in main menu comes TITLE, for example TITLE_PROFILE, and most of the buttons are unclickable. Cant start singleplayer, cant even use EXIT, have to alt+f4
the pins?
whenever i make a game or join a game on multiplayer nothing happens my screen just stays in the lobby anyone know a fix to this
No guarantee it will work but you can at least try
In Program Files (x86)\Steam\userdata"yourID"\632360 \remote.... on the bottom of this folder is a .xml do it for this one
my friends pc is 32 bit, can it run the game
Seems like I'm one of a few who's computer isn't having trouble running this game right now
I don't think unity will let you run in 32 bit
sad
ok i tried that fix @frosty ridge it didnt seem to work, do i need to delete the original file?
its still a text file even though I have renamed it .xml
@old talon yeah thats wat i meant ^^ / Playing a the moment so not answering anymore ^^
yeah well it didnt work
@old talon do you have show file extensions enabled
I can play so sry gl8 still then ^^
You need to do that in order to change file types
If you show the file type you'll see the file is actually just called *.xml.txt
how do I turn it on?
When you open your file explorer on the top they're should be a little toolbar you can click through
Honestly I'm not at my computer atm you're better off looking that one up
Are you on Win10
I forgot the process for the others
Something something folder options
But in Win10 it's just
im on wind10 but I've done it now, renamed the file and it still hasnt worked
Do you have Steam Cloud enabled?
its disabled at the moment
When you're renaming your files from the original
You want to enable it
Then launch the game
That's the only way I got mine to fix itself
Has anyone fixed the issue of not being able to get past the main page
yea i cant get past the early-access disclaimer
followed all the steps exactly and it still isnt working
We haven't found any consistent fix
Will be taking another look at that today - is highest priority right now. We know it has to do with corrupted save files from the game suddenly shutting down during a save - we just don't know how to get rid of that file yet. Deleting the local copies don't seem to be doing the trick.
that makes sense, my power supply is acting up and my computer died in the middle of playing so
that adds up
can you fix the early access disclaimer bug?
after that, couldnt get in
i actually want to play the game
be patient
that is the same bug @pale tartan if the pinned threads didnt work in #ror2-tech-support
Maybe a redundancy check for saves would work
I don't think anyone would mind if you wiped all the saves on the cloud
So if the standard file was corrupted it would use a backup it had saved in something like a .Bak file
Between that and the multiplayer not working for a significant number of people, those seem to be the two biggest issues
Honestly I have no idea how multiplayer isn't working
We played almost 6 hours with only 1 desynchronization
ok so multiplayer not working isn't just me then?
It seems to be random who is affected though, some players just can’t connect to anyone while others can do so freely
And others are stuck with EARLY_ACCESS_DISCLAIMER and all the Menu names being wrong.
Feelsbad
The entire multiplayer suite just will not connect for some users
Typically restarting your PC seems to be doing the trick
Reinstall, firewall settings, quickplay, all connection options don’t seem to fix it for some users
yeah my multipler was fine before this bug, i just restarted then though and its still happening
Restarting gets it to either work suddenly or break suddenly, and the number of restarts it takes is random
Baffling
I run a gaming cafe and a lot of people want to play this game
i was playing alright earlier but my computer keeps shutting down randomly, it shut down during playing, came back and i cant get past the menu
this is so sad
Any ideas on how to solve my high ping problem? When I connect to a server, my ping gets a lot worse and when I leave the server it works perfectly again. I want to play online so badly but I can't with so much lag 😦
I can shed some light though, different steam users on the same PC will experience multiplayer working or not working, it’s purely affecting the user, not the hardware
That's a steam issue then?
It reminds me of the catastrophic Apex bug that ruined several thousand accounts back at launch
IIRC ping is also dependent on the host. However, ping like you shared is caused by your network and not the game specifically @timid cypress
are you connected to a wired network? Also, your router and ISP can have a major affect
I'm still having ridiculous delays trying to start up Risk of Rain 2, which also applies to closing it out, as well as opening up and closing the Steam API (for inviting friends). Despite restarting my computer, changing my graphics settings to be the barebones minimum, attempting to run as administrator and even trying compatibility mode, I'm getting absolutely no luck in figuring out why this game causes my computer to freeze, stutter and lock up for well over a minute just trying to open it, close it or invite friends to my game/instance. I've reinstalled Risk of Rain 2 as well, I've verified my game's cache/contents multiple times, and yet absolutely nothing is working towards fixing this.
So we run a lot of users through our PCs daily, the game is installed to the SSD as normal. Different users on the same PC configuration find that multiplayer works or does not work, and nobody has any idea why.
@sweet venture My task manager shows steam using a lot of my internet when I connect a server, it doesn't happen with any other game and works normally when I leave the game.
and (restarting) just works - todd howard
was that ping done with the game running or not running?
yeah Full PC restart just worked for Rig and I
With the game running, and the low numbers is when I leave the server.
for the multiplayer not working problem
I’m glad, though restarting for us either fixes it or breaks it
are you using wireless or a wired network?
FOR EVERYONE ENCOUNTERING THE EARLY_ACCESS_DISCLAIMER/BUTTON NOT WORKING
We've generally narrowed down the issue to your Save data being corrupted. This may be caused because you shut the game down abruptly or another issue occured. Please note that this will wipe your save file contents. If you want, back it up elsewhere.
- First, make sure Risk of Rain 2 is closed.
- Restart Steam.
- Next, locate the folder that your userprofiles are saved in. This is typically in
C:\Program Files (x86)\Steam\userdata\(ACCOUNTNUMBER)\632360\remote\UserProfiles" - There should be an xml file in there with a bunch of random characters, i.e
2919dc8a-fd4c-4c3c-bd7d-8aeeac67b831.xml. Open the .xml file in Notepad. - Go to https://pastebin.com/BQkjgRrK and copy the contents of the Pastebin INTO the .xml file, REPLACING ALL THE EXISTING CONTENT. Press Save.
- Reopen the game in Steam.
Please let me know if this works - we will be patching the game in the future to work around this, but for now this should at least let you enjoy the game.
It’s not a permanent solution to restart constantly for every user
@sweet venture Wired. And it's weird because I normally play Dota 2 without any problem, and many other steam games too.
I'm not 100% certain about it, but I think that RoR2 multiplayer is peer to peer, it doesn't have dedicated servers
It is P2P
so of course DotA 2 won't have issues with ping, you're taking the same route every time
which xml file should be opened?
I play online with my Switch (with mostly has p2p) and no problem either .-.
P2P means that the host's connection also makes a difference
The issue is users seem to be flagged or something, some users on different PCs or IPS just cannot connect or host anyone, no matter what PC they use
Hello, after playing for 10 hours this morning I have lost all my progress, when starting the game I didnt find an existing profile and now all unlocks and all characters are gone
ok so, the xml files are no longer there after a reinstall
@old talon if you reverify your cache or boot up the game once does the XML come back? Do you have Steam Cloud enabled?
I did boot the game up to see if they would return and they didn't ill try verifying my files now, steam cloud is enabled i think
also, when i verified my files earlier, it said that one file failed and will be re acquired
And you can't get past the first screen, is that correct?
yeah, the continue button is unclickable
OK, please let me know. The XML files are somewhere, if its not there perhaps its elsewhere.
The isue still persist. The EARLY_ACCESS_DISCLAIMER one that is.
xml files still missing after a verify, steam cloud is disabled, the only file left in the folder is remotecache.vdf
I never managed to get the single player going either :B
and everything is still with the button code name xD
Hmm
@marble burrow you may be experiencing something different
Hard to say why that is
Okay the game is now playable
Could you post your "output_log.txt"? It says in the pinned thread in #ror2-bug-reports-pc
@marble burrow
when pasting the pastebin info into the existing xml file, should I replace the text that is already there?
Yes!
thanks
Sure, gimme a sec.
@pallid ibex that solution eventually worked, thank you!
to anyone else, make sure you dont make a new xml file because thats where I was going wrong
great! Ill help clarify
the original reddit post tells you to make a new file when what worked for me was just pasting info into the existing xml
thanks for the help all!
Reddit post said to rename it like the old one. So its basicaly replacing the contents with extra steps
There seems to be alot of stuff that dosen't load for some reasons. Dunno if that's normal.
yeah someone else afterwards told me to make a new txt file
Oh, my PC is in french btw. Most of the errors are Dll files not being executable, from what I understand..?
< w>'
Ah! @marble burrow try following the steps here for "EARLY_ACCESS_DISCLAIMER" https://steamcommunity.com/app/632360/discussions/1/1768133742956098205/
Specifically UNINSTALLING and then REINSTALLING VC++2015
When I first opened the game, i had this error, went to the forums, realised I didnt had VC++2015 instaled. I had to uninstall 2017 to actualy install it,
and it didnt provide any results.
Somehow 2015 Refuses to instal itself if you have 2017 installed :V
That's what I did, yes. Unless I gota reinstall 2017 xD
so my friend had a problem where he had insane mouse acceleration in the menu and ingame
Before that, only 2015 was missing for some reasons.
@pallid ibex I saw a guide on the steam discussions about unlocking all characters, is that bannable?
I saw some dude in the discussion say he got banned lol
As unethical as it is, it doesn't really give you a competitive advantage in anything
there's no central servers, what's he going to be banned on?
we don't do bans but we highly recommend against using those sort of cheats because A) it affects your game experience and B) it's very easy to corrupt your save file by editing it manually
idk look at the biggest guide there for unlocking all the chars lol
a decent chunk of save corruptions seem to have come from people editing their save files
any idea how to fix the mouse acclereation problem?
Lost my save file and the steps in the pin haven't done anything... logged on to all my progress wiped. Upon validating my files I was missing 177mb, but as I said nothing was fixed. Guessing I just need to restart?
@frank leaf do you have vjoy installed?
Unplug controllers
@arctic field have you only run the game once?
@mild ridge nope he doesnt have it
before losing the save
yeah I played 3 hours last night but only had the game open once. when I checked here for steps on fixing I restarted my game and steam and validated
Help me pls. I cant press continue
@opaque prawn check out the pin and let me know if that works
hello mods cann you create more vc rooms <@&559786374228738069>
@frank leaf a user by the name of zeltar posted this earlier as a fix for mouse acceleration issues: Zeltar: i tried everything i was able to find, in total that included: vjoy driver uninstall vjoy device uninstall wii u gamecube controller adapter driver uninstall, i'll try reinstalling this one later and see if it still behaves
Hey sorry for posting this again but is there anyway to fix this? Uninstalling and verifying cache didn't work
When I go into the game my camera pans down immediately and it shows onscreen that all my keybinds are "UNKNOWN." Any tips?
@pallid ibex Not help
@mild ridge thanks ill try it
@opaque prawn did you find an xml file and replace its contents?
check the pins @cold path
can you try restarting PC
@mild ridge Could you tell me what your company's mailbox is? We are a large group of appreciators on Steam, dedicated to sharing more wonderful games for you. Our team members agree that the game you developed is very good. Would you like to get a copy of your game for promotion? We will try our best to experience the game and give the most proper evaluation!
@pallid ibex I from russia. I do not understand what's Hml file?
@granite dawn can you send us your output_log.txt? there's a guide for how to do it pinned in #ror2-bug-reports-pc
@mild ridge
Woah suddenly all the text appeared ok
Anybody who is having issues with the cameras, READ THE PINS
I bought the game on steam for the extra copy and it says its not available for my territory, I live in Canada. Just wondering if you can help me out. @mild ridge @carmine arrow
@opaque prawn do you see files like this?
thank you @wicked mango
:+1:
@pallid ibex O_o Where is it?
@pallid ibex is there a way to edit a config file or something to allow for hold to sprint at the moment?
no
@granite dawn thanks. it looks like your game is experiencing some sort of Windows file permissions issue
autohotkey time i guess if not
I don't know if this belongs here but I am trying to but ror2 as a gift to my inventory to gift to my friend because it is his birthday but I already have the game and given the key to someone else. It says "This game is not giftable in your territory.", here's a screenshot.
it's getting an access denied error when it's trying to load the game's language files from the disk
@tepid dew have you already bought the game?
@wicked mango was that no directed at my question?
Yes
where do I find the vjoy in the device manager? Bc we can´t seem to find it
do you have any idea why the application might not be able to access the file? like due to your Windows account settings or any unusual security stuff you've got installed or set up
I've looked all through the configs, you can't change much atm
yes as I stated, I already have the game and given the key to another friend, this is a birthday gift to another. I was even planning on giving the extra key to a dear friends girlfriend because she wanted to play too, this is a big issue for me right now why is the gifting or getting more keys blocked?
You cannot buy more copies of the game until BOGO ends
Sadly, that's because of how Steam handles package deals and not at fault of the devs
@opaque prawn go to this directory C:\Program Files (x86)\Steam\userdata(ACCOUNTNUMBER)\632360\remote\UserProfiles
No idea, I disabled all my antivirus already but nothing popped up saying it was blocked either
@opaque prawn
After losing my original progress I've now had the 'button not working' issue, safe to say it's time to start a new save?
@tepid dew so if you'd like to gift the game before BOGO ends you will have to give them a gift card or money directly
Yeah that's what I'm going to do sadly, but understandable, thanks @wicked mango
Again, not the developer's fault, it is steam
Don't want anybody getting upset lmao
Yeah I get that, no hard feelings with devs at all this game is a masterpiece
I can not wait for the relics to drop
Already got like 13 hours lol
@pallid ibex Ok/ Wats's next?
Oh merp. < w>' I can't manage to fix the Issue for the game text and buttons. So.. I guess I'll have to wait for a patch or for some other solution to come up.
It really sucks that I can't be home to help you guys
@marble burrow its so weird because the previous cases we ran into this was specifically french machines with VC++ reinstall fixing it. Have you restarted PC as well, I assume?
And reverifed cache?
hello? can anyone help me?
Sure what's wrong
or does anyone remember me from last night?
Yes, I did. I'll redo the steps to double check, but I did uninstall and reinstall the package < w>
i cant advance past this screen and ive already tried the pinned solutions :c
just to be sure, @orchid flame did you restart steam before trying the steps?
This must be an inevitable issue
@orchid flame Rus?
is there a way to disable bloom?
@frank leaf yeah, there's an option for it under video settings i think
You currently can't disable it
@granite dawn does the game work correctly if you launch it as an administrator?
´so basically if i start the game my mouse feels like im pullingit through molasses, ive tried every setting (exepct for bloom, that one's bugged) and ive read it might have sth to do with a controller driver but disabling it didnt work
Ok I was actually about to ask that unskilled, I think I'm having the same thing? My screen is also repeatedly being panned down when I get into game though I'm not doing so with my mouse. Must be my controller drivers... I'll be back
@pallid ibex I've just uninstalled and reinstalled VC++ with the files given in the FAQ, Reseted my computer and the game still has the same problem.
So you said it had something to do with the computer's language?
@vale inlet make sure again they're all disabled and restart the game, mouse issues so far have only been related to controllers
i think i have all disabled, im hesistant to disable "system controllers"
No no no no
You're in the wrong menu
You need to go under Human Interface Devices
Do not disable system controllers you will definitely lose stability
Oh you aren't English
thats german btw
Err just a minute
i may be able to translate
Benutzersteuergerät?
Usercontroldevice
My game is freezing in the middle of a game. It's still taking my inputs and I can hear things happening, but the screen is stuck on me in-game. Opening pause menu works but I can't see it because the game is froze
That was the only one I didn't know
You may be able to disable system controller, that isn't what I thought it was
how do i buy the game as a gift? i already own it
I'm having issues joing friends online, is there any fix?
so youre also not sure?
It won't have any negative effect, but I don't know if it will fix your problem
I'm having the same problem
I bought the game 10 minutes ago and whenever I enter the game, the camera points to the ground on its own
@mild ridge yeah I got it working now, had to turn off some secondary programs in my antivirus one by one before turning it off entirely for some reason. Thanks for the help
what's the executable name for ror2?
@dim ridge read the pins
im at work atm not home or i would look
@granite dawn great!
would you mind letting us know which antivirus caused the issue?
I didn't even think about VJoy causing problems
IObit malware fighter
thanks
np!
Yeah vjoy is messy
I've been having problems in other games as well, so that might be the fix
A lot of the times if the game automatically picks up controllers, vjoy will mess it up
Unless you have a controller plugged in, that is.
I might have to try DMC 5 again on Windows
where is the vjoy stuff normally located in device manager?
thanks
so i didnt have that and still ad the problem?
OMG PINS))) Sorry 4 my bad english)) I fix all. Thx @pallid ibex
Gonna have lunch, good luck
Can anyone help me? I can't join friends games and they can't join mine, is there any fix to this?
framerate for unskilled is normal now, but the mouse problem is still there
i saw some people having issues with deathadder mice on the reddit, is unskilled using one of those?
nope
not sure why it would though, my naga works fine and iirc razer uses a combined driver
Ive had 3 complete computer crashes while playing this game. everytime its when i go back to the menu after a game. my screens go off and all my fans go 100%rpm than my pc shuts off even though im watching the temps and nothing is even hot..
i'm getting constant freezes, every 10 to 20 seconds-ish and i've turned off vsync and updated drivers, turned down graphics and still getting issues. not getting them on any other games, it's just RoR2
any possible fix would be appreciated
how much memory do you have?
anyone tried running through steam play/proton?
Yep, worked for me on Linux Mint 18, gtx 1070 using latest Nvidia drivers
From what I could tell it was perfect
@mild ridge @carmine arrow Could I add you as a friend to discuss the promotion of games in China?
i have 24GB ram, @mild ridge
@real root check the pins in #ror2-bug-reports-pc for how to send us your output_log.txt and crash dumps
👌
@wide moon nothing immediately comes to mind for an issue like that beyond low memory or slow disk speeds, unfortunately
i've just restarted my PC to see if that fixes it, but i have both an ssd and high memory so if it's not fixed then 🤷
@mild ridge I would like to provide translation of simplified Chinese and promotion cooperation in China.
Maybe we can discuss it.
@prime solar send an email to contact@hopoogames.com
Okay。
@pallid ibex I don’t know if this is where to ask but. I remember one of you saying the game is currently for 4 people only, is there not some file that the host can change to allow more people in?
I know last time the ability to change that was there even though it wasn’t officially supported. I was wondering if it was even possible in the current built
@pallid ibex I have already sent an email, hoping to get your reply soon.
Hey i purchased risk of rain 2 and dont know how to get the second copy, is that deal still going on, or did i miss it?
Steam inventory
Thank you!
Anybody try the uninstall and reinstall VC++ 2015? To fix the stuck on early access screen?
I have different years installed on my PC and not sure which ones to uninstall
Hi guys, whenever I open the game it closes instantly, already tried verifying and reinstalling? Anyone had this problem?
I'm guessing i'll have to wait till the issue is fixed to deal with multiplayer?
i cant connect to multuplayer with my buddy
(Unable to use multiplayer full stop, Quick que doesn't que, and inviting a friend results in nothing)
Can someone help please, there is literally no error message or anything
I have an i5-8700k and a GTX1080, up to date drivers etc.
@dense ember restart steam
doesnt work we tried it
🙂 baes
https://i.imgur.com/zvR2ZMk.png
What does this mean? Its saying I cant purchase another copy as a gift for a friend? 👀
You cannot until the BOGO sale ends
WHen me or my friend hosts the gueest always has extreme connection issues that end in a disconnect after like 10 minutes max
it also lags discord calls like hell for that person
does anyone else experience this?
The multiplayer isn't amazingly well optimized afaik
I have yet to have any trouble but some people reported extreme internet usage by RoR2
yeah its is currently unplayable for us :/
which is a shame cause it seems very fun
but hey thats what eA is for
BOGO stick
im holding on to the eA experience i had with slay the spire and hop e this follows suit 😄
@wintry cobalt having the same issue using proton. All the creatures / models seem to be "invisible:. Did you figure anything out?
Hello guys i am having issues playing with my friends and quickplay. I can join the lobby but cant press ready, cant see or type anyting on the chat. Does anyone have any idea whats going on ?
@raw night restart the game and steam and try again
Tried that several times checked the files of the game turned off windows firewall have no antivirus software
my continue button when i try launching the game is grayed out
can't get into the game after i first launched it
same issue @raw night
I am able to connect the lobby sometimes but it stays black screen on my side
yup
are you on win10?
yeah i am
weird dont know what to do seems like handful of people got this issue too
As far as we can tell any network related issues are per steam account, so it's difficult to test.
is there any place that i can submit or send feedback to devs?
continue button on the game menu is grey and unclickable, verifying game cache or reinstalling 2015 c++ as the official forums say havent fixed it
It's because of a corrupt save
yea im having the same problem as plasma panda is there any fix for it?
none, i have tried all the official fixes given
plus just general troubleshooting
all we can do is wait for a patch i guess
is split screen multiplayer in risk of rain 2?
@cyan knot From the FAQ: Does Risk of Rain 2 have splitscreen?
We plan on supporting splitscreen during Early Access, but it is currently not implemented. It is currently in development but there is a lot of polish that needs to be done before it’s ready.
@supple mortar thank you
So any way to get multiplayer working? havent tried quickplay just tried inviting my friend and it doesnt work
Hey guys, my game is crashing at startup and I haven't found a fix for it, anybody else experienced this ?
Your friends could try joining your game through steam
tried quickplay, private lobby, steam invites, and lobby code and none of us can connect to each other
My continue button on the game menu is grey and unclickable, any known fixes?
Could it be a firewall problem?
Ben, check the pinned solutions
i can check that
have been joining through steam. shows up on one persons screen but the other person doesnt see that person
Is there a reason I just got this message from this guy on the Discord who is probably trying to get me banned for saying his name?
@brittle echo try updating graphics drivers if you haven't already. Disable vsync in the Nvidia control panel if you're uisng an Nvidia graphics card, reboot your computer
@plain kestrel probably because he's trolling or being an asshole
ping the mods and ask them to ban him, and block him on your end
<@&559786374228738069>
Guy on the server just messaged me this.
I doubt that he's officially affiliated with the server, he's just a community member like you or me
@sweet venture ty, restarting the pc actually helped for once lol
sometimes the basics do work
Turning it on and off again, the lord and saviour
so is there any trouble shooting yet for issues with multiplayer? if i join a lobby of one of my friends i cannot press ready and im not shown in their lobby. if i host and invite them they have the same issue.
hey im trying to play with my friend on steam. the player that joins cannot "Ready"
Lol yeah @jovial pebble same issue here
i got fine internet, singleplayer works perfectly fine and im not blocking any ports or anything
same here dasd
anyone have the fix?
Im assuming its a recent bug that came up but i have no idea
<@&559786374228738069>
We all just bought the game to play together and cant connect to a lobby, not even quickplay
i was able to play a round yesterday after reinstalling the game and then after that one round it was the same issue again
if you haven't already, check Windows Firewall settings on both ends to be sure. For some people a reboot has solved the issue oddly enough.
as i just said i dont even have a firewall and no ports are blocked
might try the reboot
Windows has a firewall built in. Also, I saw your post which is why I said "if you haven't already"
yes and that one is disabled for me because i dont want windows firewall to fuck with my shit 😃
ill try reboot
but yeah ill try rebooting. idk why reinstalling fixed it for just one game tho thats odd
Hey I have a problem on the game (if I can call it a problem I don't know how I past on first person shooter, how can I pass back in third person shooter ?
as long as you're behind a NAT you're probably fine with firewall off, but usually common security features are common for a reason
windows still does some stupid stuff even if your firewall is disabled might want to allow the game through anyways
so, with the firewall it needs to be allowed for inbound and outbound?
yeah
okay that might be it
my pc has no sensetive stuff on it its purely for gameing if it would get infected. witch it hasent the past 6 years i just reset it entirely
i dont have an outbound rule for ror2 at all
What's the deal with steam not closing the game properly? I've lost all my progress twice because I have to close steam manually to end it?
So people are saying reinstalling vc++ 2015 isn't working. Do we have any other solutions? Or should we just get a steam refund at this point?
If you lose your savefile, try checking the files integrity
I did that, but it didn't seem to change it
or if you mean to check a specific folder, where is that?
Redownload the game, if cloudsaving is on you should be safe. @hoary pike
@tired dagger have you gotten any responses to the grey cognitive button? I haven't see any helpful responses
restart worked!!
did you restart steam or just the game?
For which issue?
he wasn't able to connect to friends' games IIRC
i cant connect to friends' games either
check firewall rules and reboot, seems to be working for some people
I set 2 rules in my outbound firewall
both program rules to allow ror2, one set to tcp and one udp
still same issues it seems
unfortunately I won't be able to check my setup at home for a couple more hours, but I'll double-check those and post them here. I didn't have to set anything manually though so I'm not sure how much help I'll be
check for steam in your firewall rules just to be sure
I reinstalled, and the game wont shut down properly, still @shy wasp
whats preventing me from turning off bloom?
Anyone experience anything to where they had their run just straight up cut off? Was in the middle of a run, maybe 35 minutes in, just killed 4th boss, went to grab a few more items and it just took me back to main menu before I got to the next tp.
@west island it's a bug that they're aware of
Was maybe 5s after I got my 10th dupe of an item from 3d printer if that narrows anything.
cool
@prisma matrix but it should save data on my profile after every run
i did more than 10 runs over the span of 3-4hours
just lost everything
had to make a new profile
I need some help. If I move my mouse cursor to the right of the screen it drifts into my second monitor and desyncs from the one in the game.
Hi guys, trying to play multiplayer with my friends, but after a 3-5 minutes it took me back to main menu. Is this a problem with my connection or with the game?
same
Hey yeah I'm having problems trying to play multiplayer in general. It's not letting me join quickplay, not letting me play a private multiplayer game with a friend
Well i think it's problem with host-connection, cause sometimes in other games I have 70+ ping with him. But i'm not sure at that xD
So the game isn't able to load, stuck at black screen with no audio and no way to interact. Alt+Enter does nothing, have attempted to set the exe to run as admin, as well as compatibility mode for Windows 7. OS is Win10, Using a GTX 970 for GFX
alright
i was here twice before and the second time i asked for help but then had to run for something relating to my dog
im sorry to whoever might have helped me when i ask this but i have a question that i havent seen an answer to yet :c
this screen
Sirc, check graphics drivers just in case, make sure vsync is turned off
i cant get past it :c
Currently ensuring drivers are updated, not sure how to turn off VSync. Will poke around, disable Antivirus, etc
if you're using Nvidia graphics it should be in the Nvidia control panel
@orchid flame Verify game files, reinstall Visual C++ 2015 libraries as well
IIRC that's the fix
Every time I verify game integrity it tells me that there is a file that needs to be re-acquired
SAME
Hey there,
Thanks for reaching out! Sorry to hear that the game isn't working properly.
PROBLEM I can't press the Continue button in the title.
FIX
We've generally narrowed down the issue to your Save data being corrupted. This may be caused because you shut the game down abruptly or another issue occurred. Please note that this will wipe your save file contents. If you want, back it up elsewhere.
First, make sure Risk of Rain 2 is closed.
Restart Steam.
Next, locate the folder that your userprofiles are saved in. This is typically in
C:\Program Files (x86)\Steam\userdata(ACCOUNTNUMBER)\632360\remote\UserProfiles
There should be an xml file in there with a bunch of random characters, i.e
2919dc8a-fd4c-4c3c-bd7d-8aeeac67b831.xml
Open the .xml file in Notepad. Go to https://pastebin.com/BQkjgRrK and copy the contents of the Pastebin INTO the .xml file, REPLACING ALL THE EXISTING CONTENT. Press Save.
Reopen the game in Steam.
Please let me know if this works - we will be patching the game in the future to work around this, but for now this should at least let you enjoy the game.
Best,
thank me later
Would be nice if I had a userdata\ActNum\632360 directory :/
a few files?
uninstall/reinstall game through Steam
the step before that one
I checked all 3 directories in the parent directory, none had that gameid
I'm reinstalling atm
np homie
bought off of steam, where do i get the second key?
inverntory
Should be gifted to you
is there a delay?
Wasn't for me
im dissclaymore on steam add me if youd like im out until next bug!
its already in your inventory
oh i got it, just no notifcation
Can anyone help me? I can't join friends games and they can't join mine, is there any fix to this?
@acoustic dagger restart PC, both of you
Hello everyone, I'm running into a strange issue unlocking the character from the newt store. Everyone in my party is able to see him and has the option to purchase him but I see nothing. What could possibly be the case for this?
Probably just glitched out
Well I've restarted the game multiple times and spent about 4 tokens making portals
still no luck
You need 10 to recruit him anyways
i have more than 10
Have you tried validating your game files?
yes
Have you tried restarting your PC?
yes
I lost my profile from last night, anyone know a fix?
have you tried unlocking him in single player?
@short agate validate game files
@rain mauve I will try thank you very much!
@sweet venture no I will try that but it seems odd that everyone else in my party can see the option
That didn't fix my issue D:
yeah, I lost my progress too
I think exiting to desktop while in-game corrupted my profile
but no big deal
if everyone else can see him but you can't, it's a good test to do it in single player to see if it's a network issue
Could try a fresh reinstall instead for the profile. Only fix I know of is to validate files as it finds it from cloud save.
it created a new profile with the same name
I still have the old file
I'll just slap my unlocked characters into the new file and be fine with that
anybody else have a problem of steam thinking ror2 is running whenever you quit to desktop?
I get that with some games, I always end up resterting steam to fix it
seems to only be ror2 100% for myself, closing steam does resolve it but the process of ror2 doesnt even show in task manager
have you looked in background process?
is there a way to change the sesetivity for when sprint is toggled
Currently not. Has been written in feedback multiple times.
I hope this is the place to ask, but I didn't get a second copy when I bought the game off of steam
oh, so I literally copied the contents of my old profile into the new profile and it works perfectly
so I have no idea why it made a new one
Inspector, did you check your inventory ?
it should be in your steam inventory Inspector, it doesn't notify you that you have it
@sweet venture thank you for the tip, going to the store in singleplayer fixed my issue!
lol, that was legit a random guess
i think i got it, thanks!
XD
Fixing anything is a just a load of trial and error, especially for an Early Acess game
especially on day 2
^
day 1 was even worse
Hey is it common for account to be reset? did a ton last night and logged in
Day 1 was bad because no one had answers lol
@grim bay verify your game files, check if you have Steam Cloud enabled
Not really game related, but just letting you know that if you buy the game right now, and get the game and gift, and then refund it, you get double the price back. Last time I checked, money doesn't work that way
That might be something you want to ping the devs at
not sure if that report should go to the devs here or if that's something you should report to Steam
probably both
@grim bay If your game crashed, yes.
never crashed just re logged this morning and everything was gone
@mild ridge You probably wanna check out Frido's message above.
i'm guessing linux support isn't a thing for ror2 yet -- so in that case, has anyone tried running it on wine? how well does it work?
hey folks, just purchased and cannot gift in the eu, is there any way i can get this to a friend?
So, for some reason my game is now no longer closing properly, and also doesnt load profiles. It only gives me an option to make new profile each time i play :/
@limber wave upon purchase you should receive a 2nd copy in your items, which you can freely gift regardless of region
@limber wave you can't gift people in other countries
@JahtaRasta#3828 ty
What is the error you are getting ?
Then it should be in your inventory, unfortunately when purchasing it doesn't give a notification that you have received an extra copy
@icy dome several people have tried it (including myself), it seems to depend on your distro and Proton version
when I hit exit, the game just doesnt close/update in steam. all processes are closed from as far as windows is concerned, but steam is convinced I've been playing RoR2 nonstop for the past 26 hours... even while my PC has been turned off.
i cant disable the bloom option in the settings
IIRC people got it working on Mint and Arch (maybe Manjaro?), I couldn't get it to work on Void
@mighty frigate i'm on ubuntu 18.04, not sure about proton
Jacqueline, known thing.
@hollow sage that is currently unavailable
Hi there, critical issue there, the game crashes on startup here all the time. Even if I kill the process manually, it won't work
@icy dome wrong person xD
BeardMage, restart PC, that helped a lot of people
I managed to play once yesterday, and the game wouldn't work since
@sweet venture whoops
@quick girder make sure all drivers are up to date and that any malware/antivirus is turned off.
tbh, Windows Defender is good enough if you're not an idiot on the internet, you don't need a 3rd-party antivirus
Frick all the antivirus, livin on the edge!
I haven't had AV installed for years now, I just don't click the flashy download links 😉
Defender is generally sufficient, but 3rd party ones are idiot-proof
That's the whole point
which is why I specified that it's good enough if you're not an idiot
So, i've got an issue. It seems that whenever I play with others it starts just fine but after maybe 30 seconds of gameplay I start getting a huge disconnect with whats going on. Almost like gigantic lag. If I am hosting it happens to my clients. Is there something I need to pass this through? This seems to be only me and I am quite confused.
Do you all happen to have high ping to each other/bad connections?
Not anything unusual. We play tons of things together and this is with multiple people in different areas. All the same problem and only with this game.
They can play together just fine and I am in voice comms with them with no issue there. I've tried doing things with my Firewall, restarting my computer, waiting a day to see if it is my net, testing other games to make sure.
Verified game integrity, and reinstalled.
Hence why I am lost, I haven't seen a post with a similar issue.
I'm not sure with that one, I had 1 instance of a lag spike but it was only because someone else was downloading on my connection and it recorrceted itself afterwards.
Have you tried disabling v-sync?
Heya guys, can you help me plz ? I can't push the "Ready" button to play multiplayer game with a friend. Have you got an idea? in advance, ty
I haven't, I'll try that right now.
Actually... it is off by default for me.
grumble
Ah, I'm sorry then. Wish I had more to help with
hey guys
me and my friends want to play
but when we try and join each others lobbies
we cant
fades to black and boots you out of multiplayer?
or you can't ready up?
yeah a lot of people have that problem right now.
no solution.
RoR2 doesn't run on portforward :l
Have you tried restarting pc? @pine hearth
nope
You all need to restart
how would that help
Just
should i start it on admin mode
do it
i tried that didnt help
administrator mode
i've started the game with admin
It sounds stupid but the most simplest fix for most issues fixes it. Multiplayer broke for me, after validating all my files were there(if you haven't done that yet do that about 3 times to be sure all the files are there) and I restarted my pc, along with my friend and it fixed it
nothing either :l
Also try to turn off any active antivirus to make sure its not interfering with anything
don't have any to turn off
Windows defender?
app is allowed through windows defender
keep windows defender on
Guys, the camera is always pointing down and unistalling vJoy didnt fix the problem. I really dont know what i should do more
I'm sorry you are having those issues, I don't currently have any other fixes
@toxic shore are you playing with a controller?
No, i tried to play with mouse and keyboard. Noticed the camera was always pointing down, then tried to use a controller. Same issue. Even unplugging my mouse while playing with the controller didnt fix it
have you unplugged the controller while trying to play with keyboard?
reinstalling didnt help verifdy didnt help
Have you checked device manager and make sure it's not recognizing any other "controllers"?
BrainBlast, check the most recent pinned message in this channel
can i backup my savefile?
savefile is back up'd to the cloud through cloud save
check under Human Interface Devices
Is anyone else stuck at the early access disclaimer?
lol
if anyone is feeling helpful pls check the bug report channel maybe someone can figure out the issue
ive posted a bunch of screenshots and things relating to the bug
check under Human interface Devices if you haven't already
also, bug reports aren't usually where you should look for troubleshooting help first
just bought the game and only have one copy, will the other be sent to me as a gift?
idk man
check your steam inventory @uncut drift
i tried the supposed fix for my issue and it didnt work
where in device manager did you check for vjoy controllers
it may have left device drivers behind which is why you should still check if you're having issues
i can send a screenshot of the device manager but i dont know what im supposed to be looking for
WAIT
i think youre right i just found a vjoy driver in the human interface controllers
exactly why I told you to look there xD
well i uninstalled it heres hoping it worked
AYYYYYYYYYYYY
it worked
thank you my dude
i love you
no problem!
time to game
I still got my problem ;/
did you also check under Human Interface Devices?
Can you give me a screenshot of what it looks like?
I join into a game and I can't click ready, is there a fix for this?
@toxic shore go back to Device Manager, there's a section in the list called "Human Interface Devices". Click on the arrow next to the name to expand it and see what's listed there.
@cursive shell a lot of people have had success with rebooting their computer, try that and see if it helps
Alright thanks
rip your heaf D:
fml, too many people with simple names
f in chat for my heaf
pick something unique you bonobos
ew, imagine being unique in 2019
Apparently I can't join any multiplayer lobbies
just an update on my multiplayer problem, thepc restard fixed the issue for all 4 of us
thank you everyone who helped
does anyone know where the save files are saved?
I think in the AppData folder, maybe in your steamapps/common folder
Hello, I seem to have a bit of an issue using a PS4 controller. Game doesn't recognize L3 and R3 correctly, and I can only ping using them. If I try using, say, DS4 Windows to emulate it as an Xbox 360 controller, the inputs for the PS4 controller still count because of Steam, and I end up both sprinting and pinging at the same time. This happens sometimes, but not always. Sometimes it lets me do things perfectly fine.
It's... very weird.
PS4 controllers are weird on Windows, since you're using the controller to play I won't tell you to remove vJoy controllers from your Device Manager (under the Human Interface Devices section) but it's possible that has something to do with it
@slender notch did you validate your files? Alternatively if you're honest you can just edit the file it's just a bunch of 0's and 1's
The odd thing is that when I turn off DS4Windows entirely so that Steam only picks up the PS4 controller inputs, L3, R3 and Options/Share/Touchpad appear as unknown.
it's an early-access title, it's almost given that they're going to have problems
Yeah :/ It sucks but game is 2nd day earlier access so issues are to be many
unlocked him crashed then this happend
yeah im stuck on the starting screen
stuck how? can't click the continue button?
moodkapps check the pinned messages
So, I don't know which does which, exactly.
Got a question, if I buy a copy for me and a friend, and then buy another copy, will i be able to still get the 2 for 1 bonus so that I can give it to friend 2 and 3?
but you loose ALL your data
yeah cant click continue
where though
the most recent?
@wild canyon I don't think that question goes here, but my guess is a yes.
@wild canyon it actually won't let you purchase a second copy until the BOGO deal is over
@sweet venture gotcha, thanks
that's a steam issue though
ill just use a cheat to unlock all the characters again
check drivers for black screen
pinned messages appear from the pin button at the upper right, 2nd option before the search bar
Check drivers?'
me and my friend can join each other server, but can't start the game. Any help ?
I'll let my roommate know
I don't have an issue joining others, and others don't have an issue joining me
but he has that black screen issue when joining others and when others try to join him
i also have an issue with that, i cant join any lobbys with friends
Try to restart your pc after you validate your game files @urban pawn
or rather, have him
ah, I assumed that you were talking about black screen when starting the game
Naw, it's only in multiplayer lobbies
by the amount of typing, I can tell that flooper is going to have a huge description coming xD
Even then, if I'm in the starting multiplayer lobby and he is, I can join that lobby but not the actual game one
We managed to get lucky wtih it and have him go through a few times last night
But thanks, I'll have him do that
@orchid shore No but I saw some convo a bit later on from a guy with, iirc, the exact same config as me under linux mint tara and a gtx 1080 saying that his game worked perfectly when he updated his gpu driver to the nvidia one version 42-something, though i couldnt try that myself so Im stuck on 390, but yea all i can recommend is making sure youre on the most recent nvidia driver
so, nobody knows what to do with inability to start game with friends ? Maybe some portforwarding needed ?
@slow pier port forwarding shouldn't be needed at all. Some people have had success after verifying game files and/or rebooting
someone got a savefile with all chars ( beside the one for 10 Luna coins ) unlocked? i might have tinkered with mine without making a backup first 😅
have you checked graphics drivers?
try verifying game files and disabling 3rd-party antivirus (not Windows Defender)
done that too
hmmm, then I'm not sure
i know the file it keeps validating is steam_appid.txt
@pallid ibex
any fix for this?
So it keeps reloading file that just contains app id in plain text?
@sharp depot have you tried the solutions pinned for the game not launching/crashing on startup
Anyone on linux not able to see the character models? EDIT: In case anyone comes across this I had to update my nvidia graphics to 418
I have this issue where these pop up, but not on any other game. It only happens sometimes https://puu.sh/D7dC4/6efd876916.gif slightly fixed by using a different res
so yea idk what the issue is @pallid ibex but me and other been having this problem and cant trouble shoot it
we have ran compatibility mode
ect
PS4 Controller : someone mentioned it already but I can confirm that L3, R3 buttons can't be mapped in controller settings
Hey guys! so me and a buddy are trying to join each others game and whenever I join his lobby he doesn't see me, and if he was to launch I'd just get a black screen and it returns me to the main menu
does anyone know how to connect to a friend?
it doesnt let me in their lobby
also the clipboard thingy doesnt work and i wouldnt know how to join
does any one know how i can actually manage to play the game
idk if this is the right place to put it but this happened when i was trying to load ror2
When i invite a friend and he clicks play game it just doesn't do anything. Any way to bypass this?
did u re-install?
multiplue times
no one does
@vestal sun same man
why do matches crash?
yeah clipboard join doesn't work either
hey least u all can play....
no we cant
i crashed 3 times already out of matches i cant go far if i crash
thats the problem
i cant even pass the launch
it litterally launches into a white screen of death
tuanting me
what do u play on
i7 with gforce
windows version?
10
idk then i tried
i have ran it in compatibility mode of 8 and 7
I would send an email to contact@hopoogames.com if you're stuck with an issue right now. It might be a bit backed up, but I would do it if everything else seems lost
PS4 controller issue: setting in steam client controller as playstation controller seams to kind of resolve issue, R3 and L3 buttons can be bound but the controller settings are showing now XBOX icons (A instead of [ ] )
Putting the steam build in screenshots is like next level for debugging.
buildID is 3678136
when i launch the game my sceen turns black and i cant do anything. I have to reboot me pc manualy. pls help
anyone have any idea on why the game thinks i have a controller plugged in? had scptoolkit for ps3 controller support which I've uninstalled all traces of, but in game all my bindings are "unknown" because the controller bindings are all blank, and in game my camera is infinitely holding downwards as if i was holding the analog stick down... only temporary fix I've found is turning down the controller sens and x and y axis scaling on controller to have the smallest amount of my screen always moving downards
tried uninstalling scptoolkit as a solution, but that made no difference
i am having the same problem but i have never used scptoolkit
interesting.. all my other games that i used my controller with never had issues, but the fact my controller isn't even plugged in is weird. wish there was like a disable controller option, would solve it probably
do you have vjoy installed at all?
hey uhm so i edited the save game xml and now i basically cant play the game anymore. any ideas?
XmlException: Invalid character in the given encoding. Line 1, position 1.```
im having the issure of where i cant get pass the thank you for playing screen
^thats exactly the issue
i do actually, might try fiddling with vjoy
the continue button is grayed out
i uninstalled vjoy and it works fine now
alright awesome, ill give that a shot. I don't use my gc controller enough for it to matter too much
People cheating to get high scores in Prismatic trials 👀
^
^ ye happened to me after i edited savegame
what's up with that
it means its stuck at loading the user profile and crashed there
yea reinstalling it doesnt work for me either
rebooting pc didn't help either
i verified my game files as well
that didn't help
so im at a loss
Make sure you backup your game XML before editing first. That error is describing an encoding issue by the looks of it. Your editor might have saved the file in a different encoding than it opened it with.
yea we need some actual support here
@lyric bough
wrong.
i have an issue where my camera is constantly facing down, if i flick up then it quickly shoots back down. anyone know how to fix?
Well post your save file if you want real support.
im having an issue where if I swipe quickly in the direction of my second monitor, the mouse appears (on the second monitor) and click off the game
So just downloaded the game with a friend. We are unable to join the same lobby. He doesnt see when i join his party but i can and it will attempt to join his lobby but he can not for mine. any ideas whats up?
have validated all files and reinstalled
just reinstalled the game and still white screen /w music on launching
just for the love of christ
i wanna play
PROBLEM I can't get past the first screen, and it says EARLY_ACCESS_DISCLAIMER.
FIX Please make sure that your Window System Clock's Timezone is NOT Invalid. If that does not fix it, please uninstall THEN reinstall VC++ 2015, shown here https://www.microsoft.com/en-us/download/details.aspx?id=48145
on the FAQ for game issues posted by the dev
w
@wraith tartan