ror2-tech-support

[clever furnace]

thanks! gonna try that

[wicked mango]

Then reset the computer and uninstall

@pallid ibex np, I can't be home playing so at least I can do this.

[bitter patrol]

I'm having a problem where my character is always looking down. I've tried both with and without controller too. I also have a problem with insane mouse acceleration in the menu screens.

[sweet venture]

check Device Manager for controllers

we really need to pin that one

[orchid flame]

How shitty is that please that i have to disable my controllers so the game works properly?

[wicked mango]

@bitter patrol open device manager and go to Human Interface Devices, disable ANYTHING that is a controller

@orchid flame early access be quiet

[sweet venture]

not everyone has the same issue

[wicked mango]

The game came out 3 hours ago

[bitter patrol]

I'll try that.

[livid nacelle]

what do you know, installing GPU drivers and reinstalling and restarting the PC actually helped

[wicked mango]

Yeet

[pallid wren]

Okay, I got an interesting issue I haven't seen before in my own years of tech support. crashing is whatever, early access I get it. However I was maybe three minutes into level 1 and had an interesting crash. First audio and controls would render but visuals remained frozen. Immediately after both monitors went black and my computer gave out a 7 beep code. I turned it off manually, but I've never gotten a beep code during computer operation

[livid nacelle]

thanks for taking your time replying 😌

[wicked mango]

@pallid wren err. What did the beep code mean?

[pallid wren]

I'm used to beep codes being a post thing

[little shore]

I've lost all the progress (two hours) upon sudden turn off of the pc, is there a way to recover that?

[wicked mango]

@little shore no

[pallid wren]

this was while using win10, my headset beeped 7 times while on entirely black screens

[wicked mango]

...

I've never heard of that.

[pallid wren]

same

[pallid ibex]

PROBLEM The camera is always pointing down, or I'm getting weird input latency!
FIX First, try unplugging and then replugging your controller. If that does not fix it, look under Device manager and make sure there are no controllers. If you have VJOY installed, please uninstall it!

PROBLEM The game is running really poorly or hotly - even though my machine is good.
FIX Please make sure that V-Sync is disabled in your Nvidia Control Panel, and that your Graphics Drivers are up to date!

PROBLEM All the strings in the game say stuff like CONTEXT_NAME_STRING, TITLE_MENU_STRING, etc.
FIX Please make sure that your Window System Clock's Timezone is NOT Invalid. If that does not fix it, please uninstall THEN reinstall VC++ 2015, shown here https://www.microsoft.com/en-us/download/details.aspx?id=48145

PROBLEM The game won't launch - crashes on startup!
FIX Please make sure to update your Graphics Drivers, disable any Antivirus, and restart your PC. Afterwards, reinstall the game!

PROBLEM I can't get past the first screen, and it says EARLY_ACCESS_DISCLAIMER.
FIX Please make sure that your Window System Clock's Timezone is NOT Invalid. If that does not fix it, please uninstall THEN reinstall VC++ 2015, shown here https://www.microsoft.com/en-us/download/details.aspx?id=48145

PROBLEM My save file disappeared!
FIX Please restart steam and then Right Click "Risk of Rain 2" -> Local Files -> Verify Integrity of Game Files. The save file should come back from Steam Cloud.

PROBLEM My mouse doesn't remain bound in the window.
FIX Try uninstalling 'vjoy' and see if that fixes it.

PROBLEM NONE OF THESE WORKED!
FIX If all else fails, we've been having great success with just restarting your PC. As silly as it sounds, it tends to fix most problems.

If none of these work, please send an email to [e-mail] and we will try to get back to you as fast as possible.

[pallid wren]

SAME

it's super weird

[wicked mango]

\o/

Now I can just shout pins whenever someone asks

[mild ridge]

@little shore you mean your run, or your unlockables

[little shore]

I've lost the whole profile

[mild ridge]

do you have steam cloud sync enabled for your account?

[little shore]

yes

[sweet venture]

this one isn't on you guys, but I also get the EARLY_ACCESS_DISCLAIMER screen when trying to run on Linux through Proton. Probably related to Wine, but thought I'd mention it

[little shore]

but I fear it didn't have time to synchronize, as it was the first time I ran the game

[wicked mango]

@sweet venture that's definitely a proton issue cause someone fixed the canvas rendering issues by updating drivers

[sweet venture]

no surprise there

[quaint gust]

im having the camera down issue with keyboard and mouse. does it require the same fix?

[sweet venture]

yes

[wicked mango]

Check the pins

[sweet venture]

IIRC it's an issue with the game registering your KB/M as a controller or something like that, which is why disabling controllers helps

[wicked mango]

Good generalization. Cause it's literally not that at all lmao

[sacred skiff]

anyway -> game run perfeclty on a virtual machine + at 2560 x 1440p

[wicked mango]

Nice

u l t r a w i d e

[orchid flame]

The multiplayer is currently unplayable with a friend of mine due to desync, none of the enemies I shoot take damage and they all run in spot, anyone else have this issue?

[clever furnace]

still getting EARLY_ACCESS_DISCLAIMER. Antivirus is closed, drivers updated, restarted PC and reinstalled the game 😦

[pallid ibex]

@orchid flame could you post both you and your friend's "output_log.txt" File? It should be pinned.

[orchid flame]

Sure, one second!

[pallid ibex]

@clever furnace could you do the same as well?

[wicked mango]

@clever furnace reset your windows system clock

[clever furnace]

done too

[wicked mango]

Log time

Send it in here, I haven't seen any logs yet

[clever furnace]

where can i find output_log?

[pallid ibex]

It is pinned in #ror2-bug-reports-pc

[clever furnace]

ok

[wicked mango]

Wait is that really a feature

[rain berry]

@pallid ibex Does this mean I won't receive an extra copy?

[floral coyote]

why do i continually get kicked from the game

it sjust boots me to main menu

[sweet venture]

@limber moon it means you can't gift both copies

You get a copy to use, and one to gift

[rain berry]

Okay, awesome! I was worried they wouldn't give me the extra copy

thanks!

[sweet venture]

no problem, I had the same "error"

[pallid wren]

i5-2500k gtx760 4gb model. Drivers up to date, game crashes within 5 minutes of play every time I launch.

[rain berry]

Yeah, quite unclear

[wicked mango]

@pallid wren check pins and send the log

I gotta blast, if you need me really bad ping me and I'll be back in 30

[short hawk]

Please tell me there is a way to disable the reverse mouse acceleration.

[fair rock]

I don't know if this is the right channel, but there doesn't seem to be any mouselock, so when I click it clicks out

also what he said

[orchid flame]

Do I post the logs in here or by PM?

[wicked mango]

There is no mouse acceleration

[short hawk]

It thinks I have a controller, which I do have a few real and virtual ones, but I don't want to use it in game, I am not willing to disable them because the virtual ones being disabled would break stuff

And also my view is locked to looking straight up when in game, so it's not exactly playable right now.

[fair rock]

^

I have that but down instead of up

[pallid wren]

beep warning was part overheating. It's hardware on my end, gonna diagnose and fix. Thanks for the help, can't wait to play the game

[deft atlas]

there's some stuff in the pins about that

the looking down, that is

[runic shard]

This is a steam bug I guess?

I gave my free copy to my friend and was going to buy my other friend a copy too, but Steam says I can't gift in my territory. Any suggestions for this? Never had this issue where I can't gift a game.

[short hawk]

I'll try uninstalling vjoy since I can do that, but the game should not assume that I want to use a controller just because I have one plugged in in the first place.

[deft atlas]

iirc you can only gift one copy

[runic shard]

Guessing that's only the free version then, damn

[pastel holly]

when I start the game I have a black screen, am I the only one with this issue?

[unkempt snow]

yeah the can't gift in territory thing is a big oof

[pastel holly]

nevermind, it just... takes a really logn time to load?

[stark arch]

yea my friend was gonna buy it for someone, but he already owns the game so he cant even buy it as a gift

It says the territory thing

[wicked mango]

@short hawk they're gonna fix it.

You'll just have to do that in the meantime

[orchid flame]

D;

territory mean :(

[ebon wraith]

where do I find my extra copy to gift??

[cinder badger]

hey I bought the game along with my friends but I'm unavle to press ready and don't se my character eiterh

my friends don't have the issue

[reef oriole]

hey where can i find my extra copy to gift my friend?

[wicked mango]

@runic shard you cannot buy a second copy to gift as long as the BOGO is going on

That is the case with any game, it's a steam issue

[stark arch]

Thats stupid

[tight vortex]

Hi so can I connect to online multiplayer via steam

[cinder badger]

@tight vortex is when the game hasn't started yes I think so

[tight vortex]

ok ty

thinking of getting so thats gug

why* not gug

[worthy sluice]

so I have two problems: on the main menu, the mouse is almost uncontrollably laggy (the game is fine). the other problem is my character is always looking down

[pallid ibex]

@worthy sluice take a look at the pinned topic

[worthy sluice]

ok I fixed both thanks, adjusting some graphics settings fixed the menu being laggy

[sterile basalt]

hey there I've been trying to join my friends lobby for a while now but we somehow can't join one anothers lobby any idea what's causing it ?

[thorny island]

how do i send the free copy to my friend?

[dense quartz]

its in your steam inventory

[sterile basalt]

go to your steam inventory and you can gift it from there

[deft atlas]

the free copy goes to steam inventory

[thorny island]

ty everyone

[sterile basalt]

so we're trying to join through steam and i don't show up in his lobby and he doesn't show up in my loby

[prisma matrix]

Oke, I have been running around same map for 20 minutes and no teleporter

I am pretty sure it does not exist

[wet terrace]

@prisma matrix search harder

Took me 30 minutes to find it, it took someone else here on discord a full hour iirc

[prisma matrix]

Oke, it exists, just found it 🤦

Is there a DLC to make it glow or sth

[storm helm]

https://i.imgur.com/iNl3RfC.png ?

[wet terrace]

Hm

[storm helm]

does it just give me two copies?

but does that mean its not giftable?

[deft atlas]

from what i can tell, it's one copy for the account that purchased it and one gift copy in the steam inventory

[storm helm]

ooh okay

[fading remnant]

So I use very strange controls. The game won't let me bind move forward to a mouse button while binding move backwards to a keyboard command

[odd gorge]

im getting the same message in the checkout screen

[fading remnant]

It forces both to either be with the mouse or both with the keyboard

[odd gorge]

Just want to verify i can give away a copy

[pastel grail]

is this game playable with high ping?

[tawny plover]

that message just means that your copy isnt giftable, you will get another giftable one

[odd gorge]

ok and one more thing that i just want to verify

can i gift the copy to someone in a different country?

[prisma matrix]

If it is region locked, no

[ashen tundra]

Hey guys

Does this game support 144hz?

I cant seem to get it to work

the game seems to be in windows borderless therefor capping it at 60

[odd gorge]

did you try alt+enter?

that sometimes works

and is this game region locked?

[ashen tundra]

yeah I tried alt enter

dope this fixed it

-window-mode exclusive -screen-fullscreen

[mossy pike]

Ignore me found it!

[wet terrace]

on my system, performance scales abysmally with resolution but almost doesn't changes regardless of graphic details; is anyone else experiencing this?

[burnt dragon]

for my game, the camera keeps pointing down

i tried everything in the pinned message but it still doesnt work

[pallid ibex]

Do you have any controllers plugged in?

[burnt dragon]

nope

[pallid ibex]

Were there any controllers in devices, even though you didnt have one in? We've had that reported

[burnt dragon]

nope

[pallid ibex]

Could you screenshot what you see under Devices and Printer? Maybe something is being accidentally recognized as a controller

[pallid ibex]

Is this Win 10?

[burnt dragon]

yea

[fringe oasis]

the mouse cursor is rellay slow on the menus

[sweet venture]

Right-click on the start menu and choose "Device Manager" from the menu that pops up @burnt dragon

[marble atlas]

hi mr hopoo i know you are having such a busy morning and its not tech support but i just wanted to say thank u for all of your guys hard work

[sweet venture]

Windows 10 likes to hide the actual management tools under its settings interfaces

[burnt dragon]

no controllers there either

[sweet venture]

check under Human Interface Devices

[wicked mango]

Finally at my computer.

Alright what other issues we got

[burnt dragon]

found some should i disable all of them

[wicked mango]

yes

[burnt dragon]

restarting my pc now ill let yall know if it works or not

[wicked mango]

Don't need to restart really

You can just open the game again

[quiet cedar]

is there any way to force non-borderless fullscreen?

[wintry cobalt]

Anyone else strugglin to get this boy workin in proton cause my dude is invisible and so are all the enemies

[wicked mango]

flooper the game doesn't work properly in proton as of right now

[polar comet]

Is there any plans for a console release?

[wicked mango]

You will have to use a windows machine or a vm to get the graphics drivers to run properly

@polar comet probably not the place to ask that.

[polar comet]

Ok

I just can’t find an answer anywhere

[empty cloud]

quick question is there a way to increase the player limit for a loby

[wicked mango]

not as of right now no

[empty cloud]

ok thanks

[wicked mango]

That anybody has found anyway

[wet terrace]

@wicked mango what issues is it having in Proton exactly?

[wicked mango]

Graphics drivers aren't working properly

[burnt dragon]

@wicked mango it worked, thanks so much buddy

[wet terrace]

as in?

[old sorrel]

the player character and all enemies are invisible when running the game through proton

[wicked mango]

Texture issues, Unity canvas objects not working 100%

[wet terrace]

it's playable though

[deft atlas]

mine crashes on startup with proton

[wicked mango]

Proton is literally WINE so

[wet terrace]

I mean, I played a full hour (in different playthroughs because I suck) on Proton

[wicked mango]

What GPU and drivers?

[wet terrace]

2500U, amdgpu

[wicked mango]

Unity also has a force OpenGL rendering mode I think, you might be able to enable that

My Linux machine can't run it so I couldn't try anyway, but I guess everyone using proton should upgrade their drivers

[old sorrel]

supplying -force-opengl as a launch parameter results in InitializeEngineGraphics failed on startup, unfortunately

[wet terrace]

I might not want to enable that

[wicked mango]

ah, shaders don't work then

Makes sense since they're DX11 shaders

[sweet venture]

I just chalked up my Proton issue with the fact that I'm running a weird distro

[wicked mango]

which one?

[sweet venture]

Void

[wicked mango]

lmao

[sweet venture]

considering switching back to Fedora soon

[wicked mango]

Proton works best with Debian and Ubuntu if I remember

[old sorrel]

I'm having this issue on Linux Mint 18.3 (Proton 4.2-1, NVIDIA Driver version 396.54)

[sweet venture]

Yeah, SteamOS was based on Debian so I'm not surprised .deb-based distros have best support

[deft atlas]

mine's ubuntu

[wicked mango]

I haven't even opened the game yet and I'm sniffing files

[deft atlas]

all i'm getting is this window and a crash

[wet terrace]

I'm on arch and it just works

[sweet venture]

that's not a phrase I'm used to hearing

[wicked mango]

right

[wet terrace]

I literally had to do nothing except downloading it and clicking Play! to get it working

[orchid flame]

Hello everyone, I just have 1 question:
Will the game run with that specs:
http://prntscr.com/n4bp1w

[wet terrace]

Yeah I was surprised as well

[alpine cobalt]

Hey, does anyone know how the BOGO works? I wanna send my friend a copy and I don't know how

[wicked mango]

When you buy the game go in your inventory

[deft atlas]

one copy goes to your library, one copy goes to your steam inventory to gift

[wicked mango]

Extra copy goes in there

[alpine cobalt]

Ahh thanks a ton

[hexed oasis]

@pallid ibex can i PM you about something

[wet terrace]

Are the devs active on the Discord?

[sweet venture]

@orchid flame your graphics might be a bit lacking if you just have a 940M, but you can try cranking everything to low. Disable vsync through the Nvidia control panel first, it seems to help

yes

[pallid ibex]

hi\

[sweet venture]

the devs have been in and out a lot

[tepid wave]

I saw something about proton, I had no issues on Linux Mint 18, GTX 1070. using latest proton version available

[orchid flame]

So that means in low graphics the game will run?

[crisp dragon]

i have a problem with camera always going down

[deft atlas]

check the pins

[crisp dragon]

nvm its in faqs

ill try out the solutions

[pallid ibex]

@crisp dragon can you go thr-

OK, let me know if you still have problems

[crisp dragon]

thanks

[orchid flame]

@sweet venture Btw thx for answer

[sweet venture]

@orchid flame it might run, your graphics card is way below the recommended GTX 580

[orchid flame]

Oh

At least if I get the game and it will don't run good then I can get my money back, so it worth a try

[wary agate]

does this game have a reconnect function when playing online? my internet is pretty shoddy sometimes

[hollow dawn]

@deft atlas I'm getting that same issue

[old sorrel]

found a fix! updating my NVIDIA drivers to 418.56 completely fixes the issue, player and enemies are now visible on Proton!

[distant wadi]

mouse is way too sensitive in menus, what do?

[deft atlas]

what os?

[distant wadi]

windows 10

[deft atlas]

@hollow dawn

[short hawk]

@distant wadi does your cursor have a circle on it by any chance?

[distant wadi]

think so

[short hawk]

it thinks you have a controller plugged in

[distant wadi]

but i dont have a controller plugged in

[deft atlas]

the stuff in the pins might be relevant to that but i'm not sure

[hollow dawn]

@deft atlas Windows 10 pro

[deft atlas]

huh

[vocal helm]

I have the same issue of the downward drift, but i DONT have a controller plugged in, and i DONT have cjoy installed

[night sentinel]

hey, has anyone had any issues getting online to work? my friend and I only connect once in a blue moon and when we do it black screens whoever isn't host so we can't play. I dunno which thread to post this into either

[deft atlas]

i'm getting it running ubuntu 18.04 with proton

[short hawk]

@distant wadi you have a virtual one probably, which is enough to convince the game to force controller support on you

if you have something like vjoy installed, you will need to uninstall that to get it to work

[vocal helm]

is therea anyway to disable controller support via launch options like csgo?

[distant wadi]

alright, i'll try

[hollow dawn]

I couldn't find too much relevant to my issue online

[pallid ibex]

@vocal helm do you see a controller in your devices?

[vocal helm]

no

[hollow dawn]

@deft atlas Does your game play for a few minutes before crashing like mine?

[deft atlas]

no

[sweet venture]

you need to check Human Interface Devices in your Device Manager. Open it by right-clicking your start menu and choosing Device Manager from the menu that opens there

[deft atlas]

mine just has that window pop up and then crashes immediately

[hollow dawn]

hmmmm

[deft atlas]

granted linux with proton is its own can of worms

[hollow dawn]

haha.

[deft atlas]

🤔 🔫

[hollow dawn]

This issue persists with a few Unity based games of mine I believe

[deft atlas]

might be a graphics driver thing

before i got my drivers set up properly on this computer unity games wouldn't run at all

[hollow dawn]

weird

Other than having an NVIDIA Quadro 2000 I don't know anything about my graphics card

[vocal helm]

@sweet venture Thanks for the help, i did find vjoy in the Device manager, and after uninstalling it helped

[deft atlas]

take that with a grain of salt because i'm not the greatest with this stuff

[sweet venture]

no problem!

[distant wadi]

@short hawk removed controller devices, game still thinks i have a controller plugged in

[sweet venture]

did you remove in Device Manager?

[short hawk]

@distant wadi try the "setup USB game controllers" window, use the search bar to find it

that should list what games usually recognize as controllers

[distant wadi]

listing 4, how do i disable them

[hollow dawn]

Does anybody know anything about this Unity crash?

[deft atlas]

might want to dig up the crash log

[sweet venture]

instructions for crash log should be pinned in #ror2-bug-reports-pc

[deft atlas]

mine probably wouldn't be as useful given my setup

[sweet venture]

@distant wadi go through Device Manager (right-click your start menu and select from there), look under Human Interface Devices

the game controllers menu doesn't really offer many options

[stable robin]

I'm currently having an issue where all of my key binds are listed as unknown, and i'm constantly shooting with my primary and secondary. I think it's because I launched the game using a controller but creating a new profile and reinstalling the game haven't solved it

[verbal mortar]

anyone else getting kicked out of games randomly?

[sweet venture]

Spookers, do you still have the controller plugged in?

[buoyant sky]

i cant get the game to start at all, it loads a black screen and then closes after a short while. i dont have any crash files.

[sweet venture]

Zeodexic, check the pins

[buoyant sky]

ah right i havent tried restarting my pc yet 🤦

in my excitement i forgot the fundamentals

[sweet venture]

it happens to us all

[stable robin]

I don't have in plugged in

[buoyant sky]

im like "yeah imma be so cool walking in there like 'i checked the crash logs'"

[stable robin]

I'm not sure what it's seeing

[sweet venture]

Check your Device Manager, try the instructions I gave to nametaken above

[lethal oasis]

hi there ! game launching fine, but i get randomly kicked from my friend party :(

(we tried hosting each other, same thing)

[stable robin]

Aight

[warped flicker]

Hey guys, Joining friends doesen't work for us, just loading or ends with black screen

[buoyant sky]

yeah it worked now, im a moron

[mild ridge]

some stuff like custom drivers for controllers like dualshock or gamecube can create virtual controllers that feed the game false input

vjoy is one of the confirmed things to do this

[sweet venture]

The pinned post about controllers should be updated to direct people to their Device Manager instead of the Devices and Printers settings. Device Manager has been much more consistent about letting people remove/disable faulty game controllers

[warped flicker]

@mild ridge How do we join friends, because for us it's just loading or either ends with black screen, thanks

[opaque mist]

I can't push ready button in multiplayer games and there is 0:00 near

[pallid ibex]

How many people are in the game? it can currently only support up to 4

[warped flicker]

hopoo, well we are currently 3 ppl trying to join eachother

[pallid ibex]

hmm... could you try all going into the multiplayer menu and inviting through there?

using the + symbol in the top right

let me know if that works any better

[warped flicker]

Alright let me try

[winged zealot]

Same issue here. Just 2 of us, we both get in the lobby (can see both of us in the top right) but the second the leader starts the game, they load, and the other persons screen fades to black and goes back to main menu

[warped flicker]

Alright sometimes they get black screen sometimes nothing happens at all

[pallid ibex]

For some reason that means the connection failed. Could you try everyone restarting their game, and try a different host (the guy with the crown 'hosts' the connection to everyone else. Maybe a firewall is preventing connection.)

[warped flicker]

Okay

[wet terrace]

hopoo, are you looking for Steam Play feedback currently?

[sweet venture]

probably not, FAQs state that only Windows is planned for the moment

[deft atlas]

we can dream

[wet terrace]

making it work with Proton looks like a good compromise to me

[deft atlas]

also i've got the same bug as someone on windows so maybe that'd be relevant

[fading remnant]

When I bind move forward to M2 and then try and bind move backwards to RShift (I have strange M&K controls), it erases the move forward bind. Then if I go to rebind move forward to M2 again, it erases the move backwards bind and vice versa

[winged zealot]

So, we've both tried hosting it. No luck, then, with me as host, instead of starting our own game, I entered us in quick play and got 1 other person before the game started. The random and I got to the character select screen, but my friend was still sitting at the multiplayer menu (and it still said he was in our lobby)

[deft atlas]

btw the faq says it's only available on windows, not only planned on windows

for what little that may be worth

[uneven flicker]

Everytime i try to start, the continue button on the first screen thanking for playing the game is greyed out permanently.

[prisma hawk]

i bought the game wheres the extra one?

[deft atlas]

steam inventory

[pallid ibex]

@uneven flicker silly question but is it still clickable

[uneven flicker]

No.

[serene dagger]

i click the checkmark to disable it, but it rechecks it automatically

anyone knows a fix

for disabling bloom that is

[pallid ibex]

OK, could you try some of the fixes that are pinned? Specifically not being able to get past the first disclaimer

@serene dagger currently bugged, will be fixed in patch

[serene dagger]

ah i see

thanks

[warped flicker]

Multiplayer still not working for us, checked firewall and it's fine also validated steam files, and everytime 1 file fails.

[distant wadi]

@short hawk that worked, thanks

[chrome robin]

I found a possible bug. I found out how to unlock that Robot character, I got him, my two friends with me got an achievment and not a robot.

[scenic flame]

Quick question, don't quite know where to look because im sure this has been asked, but does the extra copy get emailed to me or should I see it in Steam somewhere? Thanks for your help!

[winged zealot]

Same here for multiplayer, party member keeps getting denied from the lobby

[deft atlas]

extra copy is in steam inventory

[winged zealot]

is it a NAT type issue?

[pallid ibex]

@warped flicker could you actually send @mild ridge a copy of your "output_log.txt" File? It should say in the pinned thread in #ror2-bug-reports-pc how to do so

sorry for the inconvenience

[warped flicker]

Alright

[scenic flame]

@deft atlas found it, thanks!!

[uneven flicker]

@pallid ibex still greyed out permenantly.

[pallid ibex]

@uneven flicker could you send me a copy of your "output_log.txt" file? It says how in #ror2-bug-reports-pc

[uneven flicker]

Yeah sure.

[wet terrace]

hm, apparently it crashes using Proton 4.2, but not with 3.16

[deft atlas]

were you using 3.16 before?

[wet terrace]

3.something

[deft atlas]

i'm gonna try fiddling with that, then

[wet terrace]

yup, 3.16

[deft atlas]

i was using 4.2

[wet terrace]

it just crashes here on 4.2

[uneven flicker]

That it?

[wet terrace]

I get a black screen when it starts and it crashes after a few seconds

[pallid ibex]

yes, thank you!

[left rivet]

@uneven flicker I'm the better gatorade

that's all imma say

[uneven flicker]

Fight me @left rivet

[blissful shadow]

when i turn the game on it just stays with a black screen and loading cursor. If i try clicking i get the "Risk of Rain 2 is not responding"

oh heck me im dumb

[winged zealot]

I also sent a log to @mild ridge about the multiplayer problem

[pallid ibex]

@uneven flicker has the game ever worked thus far? Or is this first bootup

[uneven flicker]

Yes it has worked totally fine before this point.

[pallid ibex]

OK that helps, will continue to look

[deft atlas]

every version of proton except 4.2 doesn't even open for me

4.2 crashes immediately

[blissful shadow]

having to turn off the firewall when i wanna play feels annoying

[tame fox]

I'm having difficulty getting the game to properly recognize my Xbox One controller. I know the controller itself is functioning, since it works in Steam's Big Picture and other games.

[sweet venture]

try removing the controller from Device Manager, then re-connecting it

[wet terrace]

@deft atlas what distro, gpu, drivers?

[tame fox]

I've done that. Disabled then reenabled the device, rebooted the computer with it plugged in, physically reconnected the controller

[wet terrace]

@pallid ibex it might be asking much, but do you think having a separate channel for support with Proton would be alright?

[stable robin]

@sweet venture That worked, thank you!

[sweet venture]

no problem!

[winged zealot]

Anybody have any suggestions for not being able to start a game with friends? Can find one with random people but everytime we try to start a game we're in the same lobby, but only 1 of us gets to the character select, then when we launch it, they get booted to the main menu.

[frail steeple]

We're having the same issue

[sullen zodiac]

Currently as soon as i exit the pod my camera is just spinning on its own constantly. but the cursor on pause and in menus despite feeling awful to move, does not move on its own. Anyone else have this?

[tame fox]

Are you using a controller?

[mild ridge]

do you have a touch screen or drawing tablet?

[sullen zodiac]

i tried to initially, and once this started i unplugged it and restarted the game. no tablet or touchscreen

[tame fox]

My right analog malfunctions for some reason as well, my camera is forced to aim down.

I had gotten my controller to work earlier but I have no idea what I did 🤔

[pallid ibex]

@tame fox try the pins solution

[mild ridge]

@tame fox check the top pin in #ror2-tech-support

[tame fox]

Ah, thanks

[sullen zodiac]

im gonna guess my issue is related to vjoy as most controller issues are, use it for my gcn controller adapter for some emus.

[pallid ibex]

yes, we suggest uninstalling vjoy as described in the pinned topic

please lemme know if that works!

[tame fox]

Yeah, vjoy was 100% the issue

Works fine after disabling it

[pallid ibex]

great :)

[fading remnant]

is there any sort of config file to manually change controls? The ingame controller bind won't let me do my controls like I want

[sullen zodiac]

disabling vjoy in device manager seems to have fixed it

[errant grail]

hello me and my friend can't seem to join eachother through steam or with the clipboard code neither of them brings the player joining to character select or into the game

[slate turret]

The game crashed and it deleted my profile and settings

is there any way to get it back?

[pallid ibex]

@slate turret could you try restarting steam, and then reverifying your files?

[slate turret]

yes

[pallid ibex]

Could you also send me an "output_log.txt" file? How-to is in #ror2-tech-support pin

[slate turret]

yes i can do that

Okay I reverified my files and my profile came back

Thank you

[pallid ibex]

awesome!

[molten hedge]

game fps is sitting around 15 fps running on i7 8700k with gtx 1080 so what's the issue

[errant grail]

restarting both computers seems to have resloved the issue

[pallid ibex]

@molten hedge check out pinned messages, might be forced vsync

could you also make sure the resolution isnt insanely high in settings?

[molten hedge]

Just had to restart my pc now fine

ty tho

[next pumice]

Just wanted to say thanks @pallid ibex. Loving the game and the work you're doing

I'd be happy to help recycle advice found here for repeat questions

[delicate yacht]

Hello I just installed the game and I'm running into a strange bug. My crosshair keeps refocusing itself toward the ground no matter what I do. If I try to move my mouse up it immediately goes back down toward the ground. I unplugged all my controllers/reinstalled the game and no luck.

[sweet venture]

remove all game controllers from the Human Interface Devices section of Device Manager. Right-click on the start menu to find Device Manager, it should be in there

[pallid ibex]

@delicate yacht check this out https://steamcommunity.com/app/632360/discussions/1/1768133742956098205/

[mild ridge]

@delicate yacht check the top pinned message of #ror2-tech-support

[winged gorge]

My computer just shut down, too D:

i5 6600k, gtx970 ssc, 1080p.

I just launched the game

was changing the FPS limit from Off, to 30, to 60, to 120, then went back to Off and it immeiately shut down

[pallid ibex]

@winged gorge try updating your graphic drivers?

[winged gorge]

will do that now

thx for the response!

[sweet venture]

if it's not graphic drivers, also check Event Viewer for crash information

[steel adder]

hey I wanna buy a copy of the game but I heard people didn't receive the free copy

[delicate yacht]

@pallid ibex that fixed my issues, thanks for the help

[steel adder]

is it region locked? I'm from Spain

[sweet venture]

@orchid flame it's simply a message from Steam telling you that you can't gift both copies of the BOGO offer

you should still get a copy in your library and a copy in your steam inventory

I had the same message, I'm in the US

[steel adder]

and when buying, it should appear anything else than this:

[hearty palm]

yeah thats normal

buy it and a gift copy goes in your inventory

[steel adder]

ookay, thanks a lot, mateys

[winged gorge]

@sweet venture I have win10 event viewer open, but not sure where to find it. I can see things and timestamps and such, but not sure where to look

[wet terrace]

how the hell can changing refresh rate hard shut down a pc

[winged gorge]

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

[sweet venture]

yeah, that's probably what you should be looking for

[dapper bolt]

I'm having trouble connecting to my friend through multiplayer, can someone help?

[winged gorge]

the xml view just talks about the windows kernel, gives some hex addresses

[versed wharf]

so, to add to this; i wanted to buy a copy for my friend so more of us can play (as i already have the game and have gifted the BOGO copy). but that wont be possible while the BOGO offer is running?

[winged gorge]

nothing about the game, though

[sweet venture]

yeah, this is Windows crash information. There should be a "keyword" parameter, if you google search that + "windows crash" you should get relevant results

@versed wharf as far as I can tell, that is correct

[worldly idol]

My game just bluescreened when a boss was spawning and now it looks like my profile has fully been deleted?

[winged gorge]

got the keyword. will google

[versed wharf]

Thanks

[mild ridge]

@worldly idol was it your first run of the game?

[worldly idol]

Yeah

[winged gorge]

?_? that wasn't spamming D:

[worldly idol]

It wasn't my first playthrough, but first time running the game - I've had the game open for just over a hour

[mild ridge]

yeah. I think we have some sort of steam cloud issue where the game isn't properly writing the save file to the disk until you've closed it for the first time

we'll be looking into it further

[hearty palm]

anybody else on a laptop getting ridiculously high temperatures

i hit 107

f

[uneven flicker]

hmmmm

[worldly idol]

Ah I understand, makes sense!

[uneven flicker]

i wonder why

[mild ridge]

a crash on the first time running the game seems to be the culprit

[dapper bolt]

Ghor, could you help me with my multiplayer connectivity issue when you're done with peachie?

[winged gorge]

so the event kernel keyword actually does point to updating my nvidia drivers

[worldly idol]

Thanks for the info, I just wanted to let you know what happened!

[winged gorge]

oh wait, it's more about my gpu settings

[pallid ibex]

@dapper bolt could you try just restarting your PC?

[mild ridge]

thanks for the info. sorry the save file was lost but this is extremely helpful information

[hearty palm]

this game makes my computer hotter than battlefield 5

[dapper bolt]

Sure. Will be back.

[pallid ibex]

@hearty palm have you tried turning down settings? Also whats your resolution?

Updating drivers is always a safe bet

[hearty palm]

yeah im at minimum

1920x1080

[sick leaf]

My game lags much more in the abyssal area than anywhere else, any thoughts?

[winged gorge]

there are dashes between the following words on the unit forums: "crash unity with windows 10 fall creators update 1709 and nvidia issue" followed by a dot and then 505749

*unity forums

[hearty palm]

nvidia says no new drivers either

[strange basin]

Will there be a way to join the localization team?

[winged gorge]

the keyword in that forum post is the one I got

[sweet venture]

Try disabling vsync from the nvidia control panel @hearty palm

[pallid ibex]

are you trying on their actual website?

[winged gorge]

I just googled "windows crash <keyword> unity game"

i can't type the keyword in here without the bot marking it as spam

[sweet venture]

without google marking it as spam?

[winged gorge]

no the discord bot

[sweet venture]

oh, I get it

try searching without the last two keywords, it might be too specific

[short lantern]

as soon as i start the game it just says "risk of rain has stopped working" and immediately crashes i haven't gotten to play yet

[winged gorge]

address is 0 by 8 followed by 3 0's, 4, followed by ten zeroes, then ends with 2

*followed be three 0's

[hearty palm]

@sweet venture @pallid ibex disabling vsync fixed my sizzlin. thanks a bunch

[pallid ibex]

@short lantern check this out and let me know if it helps https://steamcommunity.com/app/632360/discussions/1/1768133742956098205/

[short lantern]

ok

[pallid ibex]

@hearty palm great!

[winged gorge]

that post has what settings you should do if you run into that keyword

[strange basin]

@pallid ibex Idk if it was missed but will there be a way to join localization teams?

[winged gorge]

basically:
Ambient Occlusion: Off
Power Mgmt mode: Prefer Max Performance
Threaded Optimization: On
Triple Buffering: Off
Vsync: Off

[mild ridge]

@winged gorge we'll look into getting the bot to not be so aggressive about that

[winged gorge]

i'm fine with just manually typing it out 😃

[teal portal]

How does the buy-one get-one free work? I just bought it via Steam, but I'm not seeing anything in my email or in Steam

[winged gorge]

Ambient Occlusion is not supported for this game, so skip that step

[sweet venture]

@teal portal you should have a copy in your library, and one in your inventory

[teal portal]

Ah got it! Thanks!

[winged gorge]

no shutdown this time when I did the same steps as last. Will report back if it happens again 👍

[silent tusk]

FX8350 CPU + Rx580 GPU, getting surprisingly low FPS

maybe update drivers?

[sweet venture]

yes, update drivers first

also, disable vsync

[silent tusk]

I'll pass it along ty

[orchid flame]

Just going to drop this for anyone who might be experiencing a connection issue.

We had trouble connecting.

Verify game files after install and then restart your PC.

Worked for us.

After verification it downloaded one file for both of us.

Right after install.

[coarse wraith]

having an issue where i keep having my camera forced down, and also my mouse feels like it has hyper sensitive mouse acceleration in the menus

[wet terrace]

I just got an achievement (kill an elite monster) I had already gotten earlier in a different playthrough

the rest of the progress seems to be intact

[coarse wraith]

any known fix for this right now?

[sweet venture]

@coarse wraith go to Device Manager (right-click on start menu, it should be in there), check for game controllers under Human Interface Devices

remove or disable those

[mild ridge]

@coarse wraith try this and see if it helps: https://steamcommunity.com/app/632360/discussions/1/1768133742956098205/

it's a common issue for users of vjoy

[coarse wraith]

rad okay thanks, ill dig through this for now!

[magic tapir]

So, I'm a brit in the UK, my friend in the US just gifted me this to play together, cant connect to him, or my only other friend with this who is also in the US... can we not play together because of the difference in country? everywhere I've read I cant find this out at all, even opened my port for this and still nada

[pallid ibex]

You can play - try restarting your PCs?

[tawny pelican]

is anyone else experiencing heavy lag or is that on me and my firends side?

[magic tapir]

I'll give it a shot then, he can connect to our mate fine, just seems i cant do jack

[pallid ibex]

@tawny pelican Check this out and let me know if it helps https://steamcommunity.com/app/632360/discussions/1/1768133742956098205/ it might be nvidia control panel

[wet terrace]

during my current playthrough I got two achievements (kill an elite, kill 15 enemies simultaneously) that I already got in previous playthroughs

and I've had other playthroughs in between where I didn't get them even though I met the conditions again

[winged wren]

so i'm having an issue where risk of rain sees my cursor in game but my cursor can go off RoR2 onto my other monitor, and i can interact with things both in RoR2 AND on my desktop, even in fullscreen?

i also have terrible in-game mouse acceleration?

[sweet venture]

skim through the links provided above

[winged wren]

nothing seems to report on input issues with m+kb

[strong mulch]

seconded, also when i am in game i continually aim downward, i've uninstalled vjoy and anything else controller related

[plain harness]

i've got the same problem as you

right off the get go all of my controller settings were set to unknown,

and when i tried to change them, they still appeared as unknown

i've tried using my keyboard and mouse but to no avail. it still makes me aim downwards.

along with abilities that appear on screen, all of the controls appear as "UNKNOWN"

[spiral surge]

unplug all controllers and joysticks

that fixed it for me

[plain harness]

i've done that

restarted computer several times along with uninstalling the game

[dapper bolt]

@mild ridge Restarting my PC fixed the connectivity issue, and I might love this game more than the first one! Great work!

[tawny pelican]

OH sorry i didnt mean performance lag but connection lag

is that a known issue for anyone else?

might just be our internet having hick ups

[bleak inlet]

My game thinks i have a controller plugged in, but i dont, and it has all my buttons as unkown and i cant aim with my mouse i see others are having this issue too

[plain harness]

ok

so

i have that problem

[winged wren]

i want to play the game but i cant with my mouse issues :( someone please help ;;

[plain harness]

and i was able to fix it

what i did was go to

go to Device Manager (right-click on start menu, it should be in there), check for game controllers under Human Interface Devices

this is what i followed that another use said

i personally uninstalled something called "vJoy"

then restarted my computer

and now it works fine.

[short lantern]

@pallid ibex updating my drivers worked thank you!

[hearty pollen]

I'm currently attempting to play this game through the latest proton version, but I am running into a large issue. Everything works beautifully, except for the fact that every single creature, including my own character, is completely invisible. I have tried to validate the integrity of the game files, and everytime I do so, steam reports that a file was not found, and will be reacquired. Does anyone know of a possible solution?

[cinder sedge]

does anyone's game freeze and than crashes? it happened to me twice already in the last hour

[winged wren]

i suspect this game doesn't cooperate will with multiple monitors because that seems to be what's causing my issue at present, it's not binding my mouse to only focus on the primary monitor (the one that's running the game)

[hearty pollen]

I've tried reinstalling multiple times as well.

[winged wren]

if someone figures out a solution to having multiple monitors/the mouse acceleration issue, please let me know because i'd love to play this game but i physically can't right now :(

[fair wing]

i've had two freeze-crashes so far

[cinder sedge]

^

[fair wing]

for one, sounds and keys continued working like I'd press m1 and m2 and use the skills, i could hit escape and managed to close the game all with a frozen screen

second - crash and closed immediately

[pallid ibex]

@fair wing what are your PC specs?

When in doubt, update graphics drivers and restart PC

[mild ridge]

@winged wren not immediately sure what would cause this

[fair wing]

probably bad to be frank

[radiant light]

Are there extra settings that can be found in ini files and such?

[mild ridge]

a few other people have had the issue though so if we can identify something in common that'll probably help produce a solution

[strong mulch]

i actually have now fixed my issue with multiple monitors/mouse accel

[prisma matrix]

Quick question. Minimum system requirements seemed a bit too high. Would the game work on this configuration ? I have an extra gift so was wondering if a friend could play it on this configuration.

[past crater]

My profile deleted after a force quit when I realized the game hadn’t closed properly and still was an active process

Idk if this is tech support or big report matter

[runic spire]

quick question: does the early access end with the completion of lvl 3?

[prisma matrix]

Or this one :

[past crater]

Don’t need a fix or anything it was early

[solar stirrup]

Is anyone else's game crashing when they open ROR2?

[strong mulch]

i tried everything i was able to find, in total that included:
vjoy driver uninstall
vjoy device uninstall
wii u gamecube controller adapter driver uninstall, i'll try reinstalling this one later and see if it still behaves

[fair wing]

my gfx card is amd 5700 aka below min

crashes right around time I activate teleporter

[strong mulch]

now the mouse properly locks to the game window and no weird acceleration stuff

[mild ridge]

@winged wren you may want to take a look at Zeltar's solution

[modest mantle]

Hey, me and a friend are having trouble with the multiplayer. We've tried the clipboard join and we've tried steam join. We've verified the game cache and tried running the game as administrator

any suggestions?

he gets a black screen which kicks him from the game when I am host

[winged zealot]

Few others are having this issues as well (me too) ^

[modest mantle]

I never join his lobby when he is host

[mild ridge]

Try restarting your PC

that seems to pretty consistently solve that issue

[pallid ibex]

Restarting PC seems like a workaround for now, will try to narrow down why its happening

[modest mantle]

alright I will do

thanks guys

I'll report back soon

wish me luck 🐧

[prisma matrix]

If restarting PC helps, my guess would be that the problem is caused by some process running in the background.

[coarse trail]

I guess I'll ask this here, can't seem to get a consistent answer.
I own the game, if I buy the game again as a gift, will I or the other person get the free copy as well?

[winged zealot]

I can't even gift, just tried 😛

[coarse trail]

Wellp, I guess I should have checked that first.

[reef crane]

Hi guys, having a few issues currently myself sorry to but in! when im in the multiplayer lobby for excess of 2 minutes, my computers fans just go 100% and then my computer blackscreens

and when i load the game up, all my progress and settings are gone

[fair wing]

when you purchase, you receive game in library + game in inventory - you cannot gift from the purchase page

not sure what happens if you try to make a second purchase

[coarse trail]

Steam says you literally can't buy it and doesn't allow you to progress it seems.

I guess I'll be gifting money instead then, thanks! x)

[winged wren]

@strong mulch how did you uninstall the gcn adapter feeder?

[strong mulch]

i searched for the gcn adapter driver in the windows start menu and it recommended an uninstaller for it

[compact dune]

If I buy Risk of Rain 2 as a gift, do I still get a second free copy? (not sure where to ask so ye)

[hearty palm]

you cant buy it as a gift

during this sale thing

@strong mulch

@compact dune

fuc

sorry

[strong mulch]

you're good

and yeah it seems like it's prolly the gcn adapter driver

since that installs all the vjoy stuff

alongside it

@winged wren

[winged wren]

it worked :D!

tysm

[subtle dragon]

Okay, so after restarting my computer and running absolutely nothing else whatsoever, I still get the same issue of "the game freezes and stutters for several seconds while booting up," again, with the same thing happening any time I open up my Steam menu, or it opens up and I attempt to invite a friend to my game, as well as when the game closes.

[strong mulch]

np!

[subtle dragon]

I have absolutely no idea why this is happening.

[reef crane]

have you tried adding the run as admin steam command, setting your fps max in there too and running it in compatability mode?

[shy zenith]

Hi there folks, glad to be here! Just bought it, and I can't get past the create profile screen. No button I press, keyboard or controller, works. Ideas?

[zealous orchid]

Me and 2 friends cant get into a lobby together we have been trying for like 20 mins now

[subtle dragon]

I don't see how running it as an administrator and then trying to run it in compatability mode of all things would help. And the FPS setting is already preset to max as well.

[orchid flame]

@zealous orchid

hopooToday at 6:53 PM
Restarting PC seems like a workaround for now, will try to narrow down why its happening
@zealous orchid

[subtle dragon]

It's not like the game's CRASHING or anything, it just freezes and takes more than a whole minute to boot up, get to the menu, as well as more than a whole minute to kill and close the game out, and even try to invite someone to one of MY games where I'm the "host."

[gray valve]

does this game have any sort of AA surrport?

cant find anything in options

[restive elk]

my cursor isnt bound to the game what do

[subtle dragon]

If my friend invites me, there's absolutely zero problems on my end for no discernible reason.

[gentle valve]

how does gifting work with RoR2, where if I buy someone a gift of the game, will there be another copy included?

[bleak sphinx]

Getting this error / glitch after closing my game, I closed the game while my friends were still playing. When opening the game again I got stuck on a thank you screen where I can not click continue or anything else. I have tried reinstalling, verifying my game files, disabling anti-virus / firewall, and restarting my pc. If you know any possible reason to why this would be happening it would be great... thanks
http://prntscr.com/n4djns

[subtle dragon]

If you bought the game and got a copy, you can't "gift" someone another copy until the BOGO sale runs its course, I think.

[late glen]

yeah you can

go to your inventory

you should find risk of rain 2 there

just click gift

[shy zenith]

@bleak sphinx If you hover over Continue and press ENTER, you'll get to the next screen

[pliant ledge]

I'm having the same issue as Aaron

[shy zenith]

If you figure out how to get past the screen after that, let me know 😢

[zealous orchid]

@orchid flame Thank you that worked

[orchid flame]

@zealous orchid np

[late glen]

yeah the same happened to me

[gentle valve]

i guess you can't gift the package

[shy zenith]

@pliant ledge Hover over the button, hit ENTER

[late glen]

but you can gift it anyways? at least if you go to your inventory

[bleak sphinx]

@shy zenith that didnt work

[sharp portal]

@shy zenith i'm having the same issue and it's not working

[pallid ibex]

@bleak sphinx is the issue that the button doesn't work? We've been trying to narrow that down, it has something to do with corrupted save file

[shy zenith]

SPACE?

[pallid ibex]

did your computer restart while the game was running?

[restive elk]

how do i keep my cursor in the game

[pliant ledge]

@pallid ibex i edited my save file to unlock all charaters

[sharp portal]

lol

[pallid ibex]

uhh

you may have corrupted ur save file

[shy zenith]

@pallid ibex I can get past the screen @bleak sphinx mentioned, but the ADD button doesn't work on this screen.

[sharp portal]

i've uninstalled the game and reinstalled it and i'm still getting the issue @pallid ibex

[pallid ibex]

@shy zenith could you send me an output_log.txt in DMs? How to find it is in ror2-bug-report

[hollow timber]

Just bought the game. How do i gift my free copy?

[bleak sphinx]

@pallid ibex I think i alt+f4'd the game when closing and thats what caused it most likely... every time i verify the game files it tells me this...
http://prntscr.com/n4dyoy

[pallid ibex]

Same with you percy as well

[shy zenith]

@pallid ibex Sure thing

[bleak sphinx]

ive tried verifying the game and reinstalling multiple times

it still says the same thing

[pliant ledge]

@ hopoo https://steamcommunity.com/sharedfiles/filedetails/?id=1696828318

[restive elk]

WutFace

[pallid ibex]

@pliant ledge TY, we don't mind save file editing but that particular method seems unstable

and is corrupting peoples savecloud data

[restive elk]

hi how do keep my cursor bounded ingame, i keep clicking on desktop

[radiant light]

Do you know where the config files are stored?

[shy zenith]

Yes, where to from here? Can't find the folder digging into the files 😦

[restive elk]

locallow?

[radiant light]

ill check

we don't have a proper gamingpcwiki page for it yet :/

[pliant ledge]

You can find the data where he mentions it here but editing will mess up your save data

[radiant light]

found this: \AppData\LocalLow\Hopoo Games, LLC\Risk of Rain 2

[mild ridge]

@restive elk posted by zeltar: Zeltar: i tried everything i was able to find, in total that included: vjoy driver uninstall vjoy device uninstall wii u gamecube controller adapter driver uninstall, i'll try reinstalling this one later and see if it still behaves

[arctic wedge]

Does anyone know why I am unable to play online?

[mild ridge]

this may help with your issue

[restive elk]

😮 of course maybe

[radiant light]

@mild ridge is there a place where we can look around for settings that are not exposed in the game menu?

[hollow tiger]

So, I've been having issues with a crash every now and then, is there a known fix for that yet? I'll be in a run, whether it be solo or multi, but when what I'm assuming a lot happens at once, the game freezes up for a bit and crashes

[radiant light]

I'm trying to increase my perf

[bleak sphinx]

@pallid ibex do you want my output_log.txt as well? I posted a screenshot of what it says when i try to verify the files earlier as well.

[radiant light]

also anyway to put a custom fps cap?

[mild ridge]

@radiant light have you used configs for source games before?

[pallid ibex]

@bleak sphinx yes, could you DM me? You had issues hitting continue, correct?

[radiant light]

nope

[pliant ledge]

So am i

[bleak sphinx]

correct, ill dm it rn @pallid ibex

[fast saddle]

The game keeps crashing on launch. Yikes
I don't want to refund but will it get fixed soon?

[radiant light]

hmm source is the same engine as cs:go?

[pallid ibex]

@fast saddle Check this out and let me know if it helps https://steamcommunity.com/app/632360/discussions/1/1768133742956098205/

[mild ridge]

yeah. we use a similar style of configuration

but thinking about it it's probably too early to start giving users advanced configuration information while we're trying to get everybody stable

it limits the moving parts

[urban star]

When I try to join my friends lobby through steam invites it doesn't do anything, and if I try to join his lobby through the ID it does this
https://i.imgur.com/I3VIfcK.png

I can hit back but then it just goes back to normal, Sorry if someone else has posted this earlier.

[radiant light]

you can pm me it maybe. I'll keep it for myself until you're comfortable with it

[ripe raft]

Is there an fov slider currently, or an fov config option hidden in an ini somewhere?

[mild ridge]

@urban star it just means you're in the lobby with your friend and he's the party leader

he just has to start the game

[radiant light]

WARNING: Shader Unsupported: 'Standard' - Pass 'META' has no vertex shader
WARNING: Shader Unsupported: 'Standard' - Pass 'META' has no vertex shader
WARNING: Shader Unsupported: 'Hidden/TerrainEngine/Details/BillboardWavingDoublePass' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Legacy Shaders/Diffuse' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Hopoo/Toon/Waterfall' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Hopoo/Toon/Character Lit Custom' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Hopoo/Toon/Triplanar Blend' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Hopoo/Particles/Cloud Remap' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Hidden/TerrainEngine/Details/WavingDoublePass' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Hopoo/Cutout/Alpha Cloud Remap' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Hopoo/Cutout/Additive Cloud Intersection Remap' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Hopoo/Cutout/Additive Cutout' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Legacy Shaders/Transparent/Cutout/Diffuse' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Hidden/TerrainEngine/Details/Vertexlit' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Hopoo/Cutout/Opaque Cloud Remap' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Hidden/PostProcessing/Uber' - Pass '' has no vertex shader
WARNING: Shader Unsupported: 'Hidden/PostProcessing/Uber' - Pass '' has no vertex shader
WARNING: Shader Unsupported: 'Hopoo/Toon/Snow Topped' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Nature/SpeedTree' - Pass 'Meta' has no vertex shader
WARNING: Shader Unsupported: 'Nature/SpeedTree' - Pass 'Meta' has no vertex```

shader
WARNING: Shader Unsupported: 'Unlit/UnlitFog' - Pass 'Meta' has no vertex shader

Is this normal? I'm on a 780ti`

[late glen]

When i close the game it kinda doesnt

it keeps running on the background

[urban star]

He's already in the private lobby, and starting the game there makes no changes for me, but he gets into game as normal

[graceful swan]

i cant join any multiplayer game

with friends or random

[mild ridge]

@urban star try restarting your PC

that seems to fix connection issues for most people

[urban star]

Okay, will do brb

[minor flax]

@mild ridge I'm sure people will find it out anyway, so long as people know it can change at any time

[wintry smelt]

So is it a known issue if you crash or steam crashes you just lose all your progress

[mild ridge]

if it's your first time running the game yes

[wintry smelt]

Ah thank you!

[mild ridge]

steam cloud doesn't commit it to disk until the first natural shutdown

[pliant ledge]

So since my save is corrupt and you guys have cloud storage and you just delete my save so i can play the game again?

[hexed gorge]

Question, I dont know if this is for tech support or not, but Steam says theres a 2 for 1 right now for Risk of Rain 2, I bought a copy and I dont know how to send a copy to my friend, any advice/info on this would be much appreciated?

[pliant ledge]

Gleb DM me

Thats easy

[knotty berry]

I've been closing the game normally and I still lose progress everytime

[mild ridge]

and you have steam cloud storage enabled in your steam settings?

[knotty berry]

no

does this game only save via steam cloud?

[urban star]

Yep that worked @mild ridge, Thanks!

[restive elk]

yooo it worked

[mild ridge]

well it goes through the steam cloud api, we haven't actually looked into what it does when a user has cloud storage disabled

[restive elk]

my mouse in lets go

[knotty berry]

it just doesn't save apparently

[gleaming stirrup]

I see that some people were talking about their game crashing after a few minutes. Has there been a fix found yet?

[mild ridge]

if you're experiencing a crash please send us your output logs and crash dumps as described in the #ror2-bug-reports-pc pins

[pallid ibex]

@gleaming stirrup crashing AFTER getting into the game so far has just been very old graphics cards

[gleaming stirrup]

will do, thanks

[pallid ibex]

as long as you meet min specs it should be fine

====HEY!====

Just letting everyone know that we're going home for the day - thanks so much for your reports, and if we haven't addressed your issue today, PLEASE take a look at the following link. We will be back tomorrow - thanks again!

https://steamcommunity.com/app/632360/discussions/1/1768133742956098205/

[dawn igloo]

not quite tech support: is the extra copy on steam region locked too?

[orchid flame]

actually maybe i should post it here, i cant join any games, it either puts in my a full room and it says launch in 70000, or i get into a party, goes to the characters selection screen and im alone

was working fine not too long ago

[prisma scarab]

@fast saddle i was having the crash on startup issue too until I restarted steam

works fine now

[uneven thorn]

does anyone have a solution for input lag, I've tried putting everything on low and tried with v-sync on and off but nothing fixed it completely

[steel plaza]

I get this at checkout. Does this mean that I'll be ineligible for the special game sale?

[untold kiln]

I had the same, another copy got automatically dropped in my Steam Gift inventory. Couldn't purchase a second kit for more friends, though!

[feral tree]

anyone know how to fix multiplayer i cant join games

[topaz palm]

Yo im getting placeholder titles only

and the things don't work D:

lemme screenshot

No matter what I click it doesn't trigger anything (only on settings)

Also there's no audio at all

[wide sluice]

this is covered here @topaz palm https://steamcommunity.com/app/632360/discussions/1/1768133742956098205/

[topaz palm]

Thank you!

[abstract pivot]

My friend can't hit the "Ready" button when he's in a multiplayer lobby. He's tried a whole ton of stuff (reinstalling, updating drivers (et)), but nothing seems to work. Any ideas?

[unborn eagle]

i am trying to buy this game for myself and a friend, but it says that the game is not giftable in this territory. where is it available?

oh wait somebody mentioned it recently nvm

[prisma hawk]

can we get a LFG channel??

[orchid flame]

So, is there a way to purchase the BOGO and gift both copies to friends? My friend gave me his BOGO copy and I want to invite my buds

[mild saddle]

cant play with my friends. they can see me join the party but when they start i stay in the menu.

[zinc ore]

can anyone help me with y mouse

it goes thirty miles per our if i move it an inch

[latent cove]

@plucky delta @zinc ore

Maybe mess with this for the .exe

[zinc ore]

okie

ill try to find that menu

where under the windows can i find this?

[latent cove]

Properties of the .exe

Right click on the app

[zinc ore]

ok?

then what?

[plucky delta]

oh i've done that already shadowlet

[latent cove]

It doesnt work?

I got no clue then

[plucky delta]

remained the same for me, nbd. thank you for trying to help man

[zinc ore]

i go to properties?

[latent cove]

Wont work for you either ^

[zinc ore]

ugh

[plucky delta]

it's a shame but i guess all we can do is wait./

[zinc ore]

i guess

put it in bug reports

see if anyone answers

[lavish drum]

Hey guys, has anyone got muliplayer to work. me and two friends cannot join what so ever. any ideas y?

[plucky delta]

yeah just gotta wait. it's a shame

[versed mantle]

yo. how do I get the BOGO key to give my friend?

[deft atlas]

it should be in your steam inventory

[icy barn]

is anyone else having some serious performance issues?

like my game drops to 10 FPS when I activated the first teleporter

[undone steeple]

Can't get past this screen even after following everything in the sticky. Updated drivers, reinstalled VC++ 2015, checked timezone restarted pc and reinstalled a few times still no luck

Seems like I'm not the only one with this problem. https://steamcommunity.com/app/632360/discussions/1/1768133742956978300/ Anyone else have this problem?

[sharp tiger]

my friends camera is stuck aiming at the ground

[grave granite]

Keep this channel for Techsupport

[sharp tiger]

is there anything i can do to help??

[deft atlas]

@sharp tiger check the pins

[undone steeple]

Sorry is what i posted not supposed to be in tech support i'll delete it

[hoary pollen]

so my friend is trying to play and when he launches it uses 100% of his CPU and freaking out his pc

even when lowering all options to min

[grave granite]

@undone steeple you good

[tight hemlock]

so i'm having the issue where the camera just looks up and I've tried the suggested fix to no avail

[grave granite]

@hoary pollen Check the pins

[hoary pollen]

thankyou trying it now

[upper plover]

I dunno if it's because of ROR2, but it happened while I was playing,and hasn't happened before. Got to 5th stage, and computer just absolutely shut down. Outright powwer off. Battery still full on reboot, so it wasn't a power flux

Also of note, I was on my second RoR2 run, but wwhen I re-launched, ALL my data was gone. had to re-make my profile and everything

[orchid flame]

Anyones knows where the game saves data to?

[summer maple]

@undone steeple Im in the same boat as you, still stuck on that continue and i followed what they said to do. turns out one of those files corrupt as soon as you launch the game, i keep verifying my game cache after i close and theres always one file messing up

trying to figure out what file it is, but maybe they'll figure it out before i do!

[undone steeple]

@summer maple i scrolled up and someone else had the same problem. @pallid ibex says it's due to corrupted save file which might be the case for me too cause I alt+f4'ed the game earlier to exit faster...

[summer maple]

lmao same thing for me, so that might be it!

[undone steeple]

@summer maple I disabled cloud save and I'm reinstalling the game right now i'll tell you if that fixes it

@summer maple did not fix xD

[summer maple]

damn okay.

im trying to find where the save data is found n maybe delete it from there

[tight hemlock]

anyone know what i can do to fix the unknowns and the camera issue, i already tried the pinned method

[eager robin]

@zinc ore have you already followed the steps here to resolve the issue you're having with your mouse https://steamcommunity.com/app/632360/discussions/1/1768133742956098205/

[rain spindle]

howdy, is there a way to edit graphics setting before launch?

most things are set to hight/ultra by default

[undone steeple]

@rain spindle i think its in Steam\steamapps\common\Risk of Rain 2\Risk of Rain 2_Data\Config

[cunning spear]

This is a bug isolated to me as i have a super messed up gpu, however i found it interesting that the depth buffer got imposed into the skybox

[summer maple]

@undone steeple maybe turning off cloud sync might help?

nope nothing

[undone steeple]

@summer maple yeah i tried that earlier ahha

[dreamy mirage]

Hello i have an issue with my copy

it seems to not like my computer because when i open it i see a black screen then it crashes

[wind ginkgo]

Has anyone had the issue where the game wont start up at all?

oh wait nvm

[dreamy mirage]

im not sure if it has anything to do with the fact that i have nvidia geforce gtx 965 i know some games hate geforce

[eager robin]

@dreamy mirage There are a few things you can try. Try updating your GPU drivers first and see if that fixes your issue.

[honest tundra]

Is anyone else having troubling sending a copy of the game to a friend not through the free pass you get

like it says "This game is not giftable in your territory"

My friend and i are both in the same region

[dreamy mirage]

imma try that. i thought i did but it doesn't hurt to try

[undone steeple]

@summer maple i tried deleting all my cloud saves and stuff but still wont work. Out of ideas now 😦

@bleak sphinx u ever fix your issue?

[lucid jungle]

@tight hemlock was anybody able to fix your issue? I'm having the exact same problem

[zinc kindle]

does anyone else have any problems connecting in multiplayer games via steam invites? My friend and I keep getting sent back to the main menu from the lobby

[boreal wraith]

Any Fix that i can disable Bloom ? i hate playing with

[worn quartz]

any way to turn off mouse accleration on the menus?

[dreamy mirage]

So i updated my drivers and im still crashing.

[latent quarry]

My friend and I aren't able to play together, when we are in the lobby our character doesn't even shows, and can't click ready.

[stone patio]

can someone explain the underlined in the picture?

[fresh spindle]

Seems like a issue with games/trade/something laws in your country may i ask where you live?

[stone patio]

United states

Florida, specifically

[fresh spindle]

and in which country does the recipient live?

[scenic marlin]

First off, I'm beyond excited to play this. However, I've tried playing with a 360 controller, and now with Keyboard/Mouse, but as soon as I get into a game, I'm stuck looking down. The menus also have bizarre mouse sensitivity for me. Anyone run into this yet? Or maybe recognize that problem from another game? Any help greatly appreciated

[stone patio]

Oh, i havent actually bought it yet

I was going to buy it since it said buy one get one free, but it says this and im not too sure what it means exactly

[eager robin]

@dreamy mirage take a look here to see if you can resolve your issue https://steamcommunity.com/app/632360/discussions/1/1768133742956098205/

[fresh spindle]

@stone patio I would say try buying it and see what happens, worst case scenario you can return it within 14 days and less then 2 hours played

[scenic marlin]

I think it means you can't buy the base game as a gift, but only because it comes with an extra copy I suppose?

[frank flume]

Me and my friend are trying to play together in steam, but the steam invites aren't working for us.

[latent quarry]

Same @frank flume

[lilac vale]

same with me. it was working just fine earlier but now i cant play with any of my friends

if i host nobody can ready up and i cant see their characters

if i join them theres no difficulty options and im unable to ready up

[latent quarry]

Exact same error right now @lilac vale , now where is the point to buy the copy for a friend if I can't play with him

[frank flume]

It is a little different then me for this, as when I try to join, it will not allow me to join the lobby at all

[lilac vale]

ive got it to work a couple times, dunno why its acting up all of a sudden.

its a damn shame tho, the game's really fun

[rapid verge]

does anyone have a solution for the friend play issue yet?

[orchid flame]

question how do i renew my free copy? am i supposed to get a code or something?

[scenic marlin]

you should have an item in your steam inventory for it

[proud venture]

This game is really really stuttery for me. My FPS is 120+, but it feels incredibly laggy with lots of enemies on screen.

Is it a CPU issue or something?

I've tried lowering settings to the minimum, and all that does is cap my FPS at 144.

[humble spoke]

i gave my friend the second copy and he's been having the "EARLY_ACCESS_DISLAIMER" bug

his main menu looks like this https://cdn.discordapp.com/attachments/306938409803317260/561004733268230144/unknown.png

[scenic marlin]

Is there anyone here that has an AMD GPU that has no issues running it?

[humble spoke]

and when he tries to launch it, it goes to a white screen

[jovial plume]

Anyone able to explain this light show? Have reinstalled. Updated all graphical drivers. No idea where to go now.

[humble spoke]

he's gone through all the fixes posted btw, restarted computer, reinstalled VC++, checked the clock timezone

[wet glen]

does anybody have any potential fixes that aren't in the FAQ list? A friend of mine's copy isn't starting. He launches through steam, it appears in his task manager, but no window appears. He's already tried all of the posted fixes from the FAQ

[scenic marlin]

this might sound like a silly question, but can someone show me what their cursor looks like on the menus?

[scenic marlin]

does this look right? It starts off as a different shape, and then it changes to this and I lose control

[jovial relic]

I have this and cant click continue help pls, even reinstalled the game and restarted PC and it doesnt work, my friends game works tho

[zinc sparrow]

So my screen starts up all black then it gives me this error https://cdn.discordapp.com/attachments/560992991846858753/561013676996558848/unknown.png

[dire quartz]

Trying to get the game to run in proton, but my font only shows up as boxes with no letters

If someone knows what font is used I could try to install it with winetricks or something

[arctic cedar]

Anyone else find out how to resolve the issues of the game running extremely slow on a good computer?

Literally tried everything, restarting, redownloading drivers, turning off V-sync but nothing

[zinc kindle]

I'm on laptop and it works nicely on 640x480 resolution

the menu said the game runs better with smaller screen

have you been able to connect with friends ia steam invites yet?

I'm getting kicked from my friends

lobby

[arctic cedar]

Everytime I switch to a different resolution, it gets pixely AF lmfao.Runs great when it's pixelated but then just reverts back to original

[eager robin]

@humble spoke the steps to resolve your issue should be here https://steamcommunity.com/app/632360/discussions/1/1768133742956098205/

[zinc kindle]

well idk about that

guess that

that's a preference thing

bothers some people but not others

but multiplayer doesn't work correclty

[shadow sphinx]

i cant buy a more copies for my friends :/

[hot badger]

hey uh, is the music supposed to not exist

sound volume min and max is 0

0.00

[jade flame]

Oh yeah I was about to come here and ask that about gifting

[scenic marlin]

Does everyone's HUD say Unknown for everything?

[shadow sphinx]

not for me

[pliant totem]

@scenic marlin Mine is fine

[jade flame]

It might be related to the input device you are using

[upper plover]

Found out thee cause of my issue.
RoR2 forces core temps WAAAAAY up, and thus forcing my computer to shut down to avoid damage

[jade flame]

What are you playing on

Or rather controller vs keyboard and what controller

[scenic marlin]

I've tried 360 controller, and KB/M

I can't look up either

it keeps snapping my camera to looking down

[hot badger]

hey uh

[jade flame]

Hmm, try validating game cache

[hot badger]

is there supposed to be no audio

[scenic marlin]

in the steam files?

[jade flame]

Nah there is audio

[scenic marlin]

I've tried that, I've reinstalled onto 2 different drives

[hot badger]

the game wont let me turn on audio

[jade flame]

Music is fantastic

[hot badger]

caps at 0 volume

there is 0 sound for me

[jade flame]

Does it show the volume as 0 in game or are you able to turn it up and it doesnt change anything

[scenic marlin]

it has the inputs set correctly when I launch

[naive solar]

Hey people, I launch the game, shows a black screen, and then CTDs

[scenic marlin]

and my abilities do seem to work in game

[hot badger]

0, can turn up, does nothing

[hot badger]

im attempting to veryify

[shadow sphinx]

you guys need to check the faq

it has fixes for htat

[naive solar]

I don't see anything about black screen issues in that channel

[hot badger]

i dont see any audio fixes in that channel

[naive solar]

Oh wait you meant pinned messages

[ebon haven]

me and my friend are trying to play multiplayer but when my friend tries to join my lobby he gets kicked back to the main menu. Anyone else having this issue?

[boreal flax]

is there a known issue involving inviting friends? my friend cant join my lobby and we cant figure out why

[shadow sphinx]

have you tried using the copy id to invite?

[scenic marlin]

looks like someone else has the same issue

https://steamcommunity.com/app/632360/discussions/0/1768133742956293703/

[shadow sphinx]

fashoomp

there's a thing about this in the FAQ

[boreal flax]

@ebon haven im having the same issue

[ebon haven]

we tried both being host

[boreal flax]

we are even sitting right next to each other, invites arent working, neither is the clipboard invite thingy

[ebon haven]

but when we both tried connecting

the one that tried connecting kept getting kicked back to the menu

[junior pagoda]

The button for turning off bloom is stuck and doesn't do anything

[ebon haven]

and the clipboard aint working

[dire quartz]

Anyone got anything for this?

[humble spoke]

@eager robin well he did all the steps it said to fix it from that page

but!

[scenic marlin]

is there something that might be throwing off the detected inputs? I only have a mouse and keyboard plugged in right now as input devices

[humble spoke]

he updated his graphics driver and it fixed it!

[candid jasper]

i bought a copy for me and my one friend and i tried to buy another set for my other 2, but it wouldnt let me purchase it in gift form
was this on purpose or is my steam being dumb?

[grim linden]

Seems my game won't let me in after this point. Tried uninstalling and reinstalling, restarting my computer, just waiting, and yeah. Nothing.
https://i.postimg.cc/JhVXYNW0/screenshot-589.png

[vital delta]

I'm a gamer in China and after I've bought RoR2 I found that I didn't get a coupon because RoR2 cannot be sent as gift in China :(. Are there any way I can get another copy?

[shadow sphinx]

@scenic marlin have you checked the faw about vjoy?

[eager robin]

@humble spoke awesome!

[scenic marlin]

hmm, I don't think I have it

oh woah, I do

@shadow sphinx That was it! I have no idea when or how vjoy got installed, but removing it fixed the issue! ❤ ❤ ❤

[shadow sphinx]

No problem, always good to check the faq :p

[scenic marlin]

I read it, I just didn't realize I had vjoy, haha

[brisk tulip]

anybody have a work around for not being able to join friends lobbies?

[zinc sparrow]

does anybody have a fix for memory problems on startup?