#questions
6 messages · Page 411 of 1
I want to start quest in my clan but the cost is increasing whenever I checke
Pls tell me
The quests cost increases according to the number of members in a clan
The more they are, the more it'll cost, but each one of them will have to pay less individually
When vote is tie who dies and according to what ?
Ww seer vote or reg ww vote ?
Bcs i was ws and voted first but he voted in last second and killed my couple
Clans are shown according to the xp they get
Meaning that the more is the xp you clan has collected, the higher your clan will be shown in the search list
Where should I find the terms of service regarding IP bans?
Hello people , I am looking for a skin on which the mouth had a black paper with "sonny" on it, it looks similar to the "bad santa" skins where it says "bad girl" cvan anyone help me find it?
IP bans aren't mentionned in wwo tos
[I can't send you the link because the bot deletes it]
Edit: it got approved https://legal.werewolf-apps.com/tos.html
You mean "sorry"?
If yes, that's the "breakfast" skin, which you can see here: https://thecrazymaffin.github.io/OutfitList/?q=breakfast
Promo pic
Hello,
I had a rather unpleasant game 2 minutes ago, a werewolf ally was seen by a seer and for some reason he gave all the numbers of his werewolves allies.
And besides the serial killer just wanted to kill the werewolves and once that was done he told the villager to kill him.
Is this a valid reason to report? Personally I find it insufferable to play with people like that, and it's not the first time!...
Why are there forbidden, then?
They're just not mentioned? I'm not sure to understand what you mean
If the ww revealed the other wolves (without their consent), that is considered gamethrowing and a reason to report
nexo is typing why 👀
Ok, thank you, it was to be sure!
i hope i dont sound too impatient but i just want to make sure they havent finished reading letters for santa yet right?
We'll announce when we're done
ok phew thanks 😅😅
that’s gamethrowing and is a bannable offence
When will the bp channel be open again
No ETA
hey, every second game its freezing at voting time or end of night
i already reinstalled wwo and tried at other devices, still lagging
is there anything i can do?
You can donate a custom amount to your clan
That sounds like something for #bugs-readonly 
if the game earns xp, the game is subjected to the official wwo rules, easy as that
There is some weird bug or item that causes these numbers
oh
I need help
I lost my account
I was playing and the game go out, so I enter and it was saying me to register
I go to sign in and it don’t fount my account
Are you using Apple ID?
Yea
It's an issue that started today, and the steps to fix that is to request for the data to be manually fixed
Send a mail to howl@werewolf-apps.com explaining the problem with your ingame name
(and also bugs usually go to #bugs-readonly)
Yes, it can be fixed by doing what I said
How many avatar slot can we buy?
9 (for a total of 12)
how many gift we can find in santa's boxes, 2?
only the house background
the santa fg was from last year
Please stick to the channel topic
What is minimod?
We are staff that help people, and we can delete messages, mute and warn people
How can i talk with guards?
u mean guardians? 👀
Yes
@drowsy perch you was banned?
Yes
You need to create a ticket
How do I do that?
@dire cedar
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
Its "walkthrough"

And u will be unbanned if you didnt do something serious
I was unbanned after 4 days
18 dec-22 dec
What is reason of ban?
@drowsy perch
It writes in description of Sandbox game SPEAK ENGLISH
the manager of all the staff basically, mods/megamods have more powers than minimods
yeah thats not allowed
appealing wont really change that, probably
?tester hat
@cedar totem, Please go to #bot-commands for that!
Can you speak turkish?
not in sandbox ^^
It is nacesary send the email with the account is asocciated??
I haven't received the present from santa
Are these still obtainable and how if it is?
@stuck gazelle Not all of them were sent out yet. It will be announced when all of them are given.
hi is it okay if we know what the most recent #dev-vote is for? if not then thats okay 😊
I believe they are part of 'the fallen'' special offer outfit, the one witht he massive black wings
Ight
I have noo idea, at all
cant wait then
Does anyone knows which skin will be on the shop the first of january??
iknow there was a list where you could see how many coins/gems people have to pay in a clan, could someone send it to me?
is this a graveyard or what??
yep
we have no idea yet, but probably a skin to celebrate new year 😉
it is in the pinned messages, have you tried checking those? 
ok thx 🙂
no problem!
we will have to see, but it will most likely last like a normal offer would
i did send a letter to santa but i still did not get the special gift is that normal?
Discord role mentions have been very buggy, unfortunately. That's on discord side and we can't do anything about it @drowsy perch
@novel grove yes it is, they're still not done as there have been many many letters. They will announce when they've given out all of them in #community-announcements
as i saw some ppl get it so...
It's not specified and we don't really know either 😅
Okh
What are enough reason to report a player from the game into the wwo discord?
Check out #ingame-reports-archieved @grim crane
how do we make our badges visible to other players again?
@grim crane yes they are, you dont really need to ask
Thanks tbh my friends are opposing my thought as well
if its sexual and inappropriate, like this is, you can mke a ticket
The worst that could happen is a guardian saying this is just ingame report only, and then you;d know as well
as always, report it ingame first
i will have to check, it should be a setting
yeah thanks. i couldve sworn it was too. i just cant find it
Ah one of my collegues provided me with a screenshot
(I dont have badges myself)
tyty
What are we voting for??? ._.
I already acknowledged the mistake from a helper here. But tnx anw.
There is no information about that yet
Hope it's a new mode not new name for the game 😭
We will see ^^
Are there still special offers for real money or only for gems?
Normal offers no, but starter packs and the "Sale" for users without any Loyality Token can be bought with real money
how many loyality tokens are part of the "Sale"?
3
By talking in the server
Thanks
are there any balanced setups for each role
i wanna make custom game thats like sandbox
yes
well just copy sb then and change it a little here and there 😛
i dont know those setups
😦
is there any balanced kitten wolf setup

unless u use random ww, no
hello, I have a question about the game. Is there a way to increase the probability of having a role in custom game ? I use a talisman max but is only 67% at 16 players. I know it's a lot but I need for no miss (not to lose or win) the custom game. thanks for the answer
Talismans are the only way, other than the maker of the game having in more of the type of role.
if when you use talisman and it didnt work for a few week or month,maybe you can report it
ok thanks for your answer I undursand talisman is only way. No,the talisman works KoK? but thanks too
if sect or bandit has many converted players is it more xp
no always the same, else it would make the teaming even worse
why when ur sect leader ur sect member want you to convert last villager instead of lynching him
also if they want it and i dont
and i dont sect him next night
if they dont lynch him can i report

if ur bad and game lasts longer do u get more xp
because thats the happy ending where the last person gets xp too
its not so happy for dead unsected villagers though
I think you can report sect members who dont wanna lynch them, but its also a bit pointless to refuse to convert them
And no, xp is based only on the type of win/team, and a few bonuses, you can check it far down in the pinned messages
No, trust trading is discouraged here
you can ask if anyone knowns any servers for it, but dont offer or request to make trades with pople here
@vernal oyster but if i refuse and they still want him to win can i report them
@vernal oyster ok
I said yes
k
Why do devs wants to change the game's name 
am i allowed to post multiple pictures like 20 of them in one message
is that considered flood
we dont know f thats what the poll is for 
It could be an event, a game mode, a minigame
Maybe Philip is writing a book about the game 😛
that would be flood
Oh good 
ask a minimod in dms if you are allowed to post a link, or send a few every day
can a villager protecting zombie and aiming a zombie win considered gamethrowing??
even tho zombie has been revealed since day 1..
but they still hunt all wws and protect zombie ;/
@icy perch they are working with non villager
is gamethrow
at least gunner or marksman or jailer should kill zombie if they see village wont
it was actually suppose to be a normal match
but a person really push everyone to aim a zombie win
i got a slight ashtma after that match😩
like, being a ww is too hard on lower tier
@icy perch did jailer killed 14
nope, he was, in fact jailing protect 14 ;/
🤔 report them
no villager in that match actually do something against the zombie
except 8
but hes just a cupid
so he cant really do nothing
report in game
report that person ingame, please dont post ss of gamethrowing and naming and shaming rulebreakers
hi, if i buy the calendar today do i will have all the calendar or only since the 22th day ??
hey sorry where can i report someone because i just played with someone really mean for literally no reason i also have proof and they should get banned emmidiately
Reports that are bad enough to report to a guardian:
- Racism
- Extreme sexual harassment or comments
- Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
- Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
- Staff impersonation
=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!
If you have any questions or issues with the contacting, ask one of our staff members in #questions
@brisk quarry Read that ^
thank you
@tawdry isle You'll have all previous days as well
cooooool! thx for the answer (:
My email address which I used to make an account was an email address of my old school and got deleted. I also forgot my passwords and have a new device because the other one crashed and I’d like to get onto my werewolf online account but that seems not possible. Does someone know what I can do to fix that?
How to report a player ?
Idk of it matters but my username is Calypso_
@glass phoenix I'm not sure if there's much that can be done in this situation, but you can try contacting the support email following the instructions below 👀:
If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!
@BlueRose#7254 To report a player through GuardianMail you should follow the instructions below, but only if the reason for your report is listed on the following message :sect_love:
If you want to report them in game you should click on their profile and then on the 'Report' option :eyes:
Reports that are bad enough to report to a guardian:
- Racism
- Extreme sexual harassment or comments
- Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
- Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
- Staff impersonation
=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!
If you have any questions or issues with the contacting, ask one of our staff members in #questions
Ye thx im reporting
If you are sl in cpl with ww what do you do?
You literally have no other way but to win as couple, you can't win as sect since that would mean killing your couple thereby killing yourself
If you are a sect member, then sect is your priority and you can betray your couple then
What happens when you doused corrupted or disguised youre couple vefore being a couple and are you aloud to burn or kill players if they are disguised or doused
It won't work on your couple -> any action taken against them will be negated and they won't be killed from that
Hey yo why there is no Chinese quick game, sandbox, rank?
Like there are many Chinese speaking players in wwo
I would assume the rank game quick game or sandbox mode will fill up very quick if u add Chinese channel and it’s better for communication
You posted it in #feedback-readonly it will be answered there ^^@raven raptor
Thanks @vernal oyster did it!
The vote for the name of a game.. Is it a new game? Can we pick as many as we like with votes?
Hey, how could I change my account which is connected to Apple, to connect with my email?
We don't know, unfortunately. It's best if you just vote one but he didn't state if you can vote only one or more so feel free to 
Heyo, I don't think this is possible though you can try "forgot password" and insert the mail your Apple ID is using - but no guarantee! By chance is it not letting you log into your account?
@hallow terrace you can contact howl@werewolf-apps.com via email with your in-game and explaining the issue. They'll be able to help you!
If doctor is protecting seer and acc kills doctor and werewolves kill seer, will the seer die or not?
yes seer will die @eager kestrel
I tried to login to my account by apple but it told me create ingame name. I already had one tho.”.
@summer osprey alright then, as I told Jelle, please send an email to howl@werewolf-apps.com mentioning your in-game name and that you cannot login by Apple ID.
I just did. Thank you 💕
Let's hope they'll respond soon 
can i get a hint abt finding santa hat , i would rlly appreaciate it
which one do you mean? because we have a few santa hats ingame
i mean the big one that every1 been wearing
the one that everyone got because there was a bug
hi does anyone know the droprates of legendary, epic, and rare items
a lot of people have them because of a bug, but for now it is an easter egg which you need to find on your own 😉
like during a game ?
legendary items have 8% chance and epic 18%, it was stated on the special offer earlier (i think it got removed), for the other things left, im guessing the remaining 74% would be something like 50% common and 24% uncommon, but im not sure about those 2 last numbers
i wont say more then that it is an easter egg!
thanks!
no problem!
Is there anything I can do with people who are misbehaving so much in games?
The best thing to do is report them and encourage others to do the same
@pure coyote I know. I did but it was way worse than things I would normally report
I recommend reading that message then:
Reports that are bad enough to report to a guardian:
- Racism
- Extreme sexual harassment or comments
- Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
- Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
- Staff impersonation
=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!
If you have any questions or issues with the contacting, ask one of our staff members in #questions
Hi! #battle-pass-49-outfit-ideas channel will be reopened?
we dont know yet, even without the big discussions, past bps we have closed it until the BP is getting released
this helps against leaks/spoilers too, and people talking too much about their favourites, which can get a little mean towards other designers
Oh okay i got it tysm 
Hi I am banned for no reason, who should I talk to?
Follow the message below:
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
hey! today i tried to invite two of my friends to get the cursed skin. they opened the app with the link and made their first win, but i still havent got the shirt. what did i do wrong?
heya have you tried opening the invite screen again and claim the item?
Sadly this feature is known to be buggy, especially if you have different devices with diffrent app stores like apple/ios, android and huawei
yes the invite screen is still the same, but thank you!
do i have to play with them?
no is not needed
How do i find such stuff i dont know where to search :(
Easter eggs are meant to be found without hints, try doing stuff you normally wouldnt do, however breaking rules wont let you obtain it!
When will da Easter eggs be revealable
@slate thicket Easter eggs are not supposed to be revealed and should be found by yourself. So never really, though if one is no longer available then it probably wouldn't make a difference since you can't get it anymore anyway 
What if someone reveal? What is da problem with lil sneak peak
I didn't
But I hate when I have to search
By ma self
Gd pls
It’s an easter egg, you have to find it yourself ;)
I don't want answer
:v
I know da thing
I used it so many times
But I don't like it anymore
The thing with the easter eggs is tired thing
It's diff to be like 10 secrets but around 100 you are literally joking
Well easter eggs are easter eggs. You're not required nor forced to find them. If you do really want them that much then you should have the energy to, you'll figure it out eventually 
Also we don't have 100 Easter eggs >.>
I said around
Bandit can convert jailer, right?
@drowsy perch Yes, they can
At least how much do i have to donate when i join a gem quest?
Its your up to ur clan but u can check this
#questions message
Thank youu
Why aren't skins gender neutral or both genders all the time? Especially in clan quests, it makes others upset if the skin isn't their gender. That causes it to be more difficult to find members who will stay.
Well its up to designer to choose the gender
other skins have both tho?
^ up to them to make male, female, neutral or make both
ahh alright, ty
how do i submit a false ban?? i got banned for random killing and bad speech even though i didn't even get a killing role and was half afk on like almost all the game i played yesterday :/
hi is the break up tshirt no longer avaible plz tell ;(
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@icy perch ^
Check in your game profile if name is correct
For example, I put tensyl, but is Tensyl
ooh, if it's already correct how do i reply it to go to the next process??
If is correct your xp and name, you will be directed to a bot private message
then wait for response
One message removed from a suspended account.
You don't need to wait to give the question, they will answer after you send it
One message removed from a suspended account.
And if they wait, dw, they will answer asap
One message removed from a suspended account.
Loyalty tokens are obtained buying gems in-game
One message removed from a suspended account.
One message removed from a suspended account.
Every offer in shop has an icon like
this one, that shows how many you get buying the offer
One message removed from a suspended account.
One message removed from a suspended account.
hye ...I have santa gift..but where i can claim it ?
it auto appears
If bg receive a shield, will the shield work as the 2 others lifes ? (Like, he can still protect someone else and will lose the shield if that person is attacked) How does it work if it isn’t the case ?
And same for tg. If he receive the shield, does it mean he’ll be attacked a first time without seeing a role ?
i have an account with my apple id but i cant access it. whenever i click in “log in with apple account” it loads a little bit then it puts me in the ww account creator screen. have i lost my account forever for some reason?
please help, im worried
@gritty plover It's difficult to answer this, since I never saw a case similar with it and didn't find anything in WWOTC, so I can't provide a proper answer, I'm sorry. However, it seems like a good suggestion to WWOTC, so they can test it.
If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!
@hoary apex This is a known issue. I advice you to contact the support, they will help you from there.
Hi, i dont receive my gift after event dear santa. Its normal ? Thx
@warped juniper How do I contact them?
Probably the Santa's Helpers are still giving gifts, so you just need to be patient, there's a lot of letters to read, and a lot of rewards to give 👀
Contact the email howl@werewolf-apps.com and send your ingame name and an explanation of your issue. Since this is something that is currently happening with the Apple ID accounts, they know how to handle and fix it.
@warped juniper Thank you so much 🙂
You're welcome ^^
What different ways can we obtain gems?
if i remember correctly, either battle pass or buying them
I need help, I guess. Where can I talk to someone can help?
About what?
I logged out at my acc, and now i can't log in, i reseted my password but it still doesn't work, when i try to log in with my e-mail, I think the appeared screen is signing screen, and my user name seems taken?
Is there anything I can do about that?
it turned out, i typed my e-mail wrong when connecting it to my account nvm it's ok now
Hey I remember there is a button on the upper left corner, but I don’t know why it disappeared
@toxic wind yes, those were the snippets, which were removed due to them being abused to prove someone's role
Yep
Well it was a good thing
It’s convenient
Can I ask something?
@drowsy perch Sure!
but how does the “yesterday” ranking of the players who have done more xp work? because yesterday I did + 20k xp but I'm not in the list 😦
Wait, hold on lemme ask another staff, I've never seen that before
In “score” I see the player that have done more xp, in one year, in this month , in this week, and yesterday
Okok
What problems?
I no longer receive ads for a pearl problem gold wheel i am using huwei what should i do
I'm writing a translation, there may be typos
Mmm I'm not allowed to help you with bugs, but I advise you to report this problem in #bugs-readonly. An helper will answer you as soon as possible 🙂
Is it about insects?
I don't know what you mean with this, but I can tell you that an helper is answering right now ^^
Would you let me enter the Turkish channel, I can explain it comfortably to the Turks
I was going to but you were already here so didn't want to jump in
Yes, feel free to ask in #turkish. If no one answers you, you can get back here 🙂
@unreal hedge Turkish is closed due to the amount of infractions it has
@unreal hedge # Can you tell me how to get on Turkish channel
Yeah, I know, waiting on another staff since I haven't really noticed that
It's closed, unavailable to be used for a few weeks
Why is that
See the latest message on the channel
@silk marten Can I share the second problem privately to you
Sure!
@undone geode I think you have it turned off
I guess mine is open yours is off
No 👀
If there is mod from Azerbaijan to help me, I can agree with them
Not sure if there's a staff member who can speak Azerbaijan, I'll ask
@silk marten no
no?
I can ask them thanks for your help i will come if there is a problem
@drowsy perch It may have looked like you did 20k in one day, but the game runs a different time zone.- A mmod
@undone geode what was the problem you were going to ask? I
Ah, that is vote in game for new avatars, you can make your own in #avatar-ideas, @undone geode
When you throw the avatar there, they can directly add to the game and vote
No, you'll need to submit it 👀
guys is the break-ups shirts still obtainable ??
As far as I know all easter eggs are at the moment still obtainable 
ty❤️
Hi
I have 2 account in Werewolf Online
1 is Werewolfishere
2 is RedLadyRol
Can you check me the RedLadyRol account
The information to login
To the RedLadyRol account
Well, you basically should know that by yourself but if you have log in problems with that, feel free to contact the support howl@werewolf-apps.com
Yes I did, but they seems confuse too
My RedLadyRol account using Apple ID to login
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
23 Dec- 26 Dec
But today I use Apple ID to login, it doesn’t go direct to RedLadyRol account
They want me to create another account using that Apple ID
I contacted Howl
@crystal turtle Yes, please wait for the reply!
They asked for informations and no reply
I reply to their questions and they still don’t get my problem and said that I can login using my email, but my email login is not RedLadyRol account!
You can switch from Apple ID to Email log in when you use another email with a password
- Log out or another device
- Select Login with email
- Choose "Forget password" > put your email address you use on Facebook, Apple, Gmail there
- Go to your email and select the reset link in the email to set a new password
- Log in with the new password.
Now that you can log in with email, you can change your login email in Settings > My account ^^
Hope it helps!
I used to go in app settings and select reset data to switch accounts ||not sure if I'm allowed to say||
There's a log out button?
@carmine sonnet check out the message above
@sick flare you can basically log out with "log out button"
@woven root I've never seen it 🤣 thanks
I keep getting “kicked by host” when playing custom games... why?
Most likely because the host was kicking you 
But if you are getting kicked without the host actually kicking you, report it in #bugs-readonly
I don’t know. I join random games and am getting kicked for no reason. It’s usually during game start count
Hm, it could be because they don't know how to host private custom lobbies or they're just kicking you for no reason 👀
@viral adder I've just been informed by a mod, it's a known bug that can happen with poor connection
Oh thank you Box 🙂
Np, thank king xd
@viral adder what kind of customs were u joining?
Is there a moderation team for the game? If yes, how do you get in?
@harsh abyss Yes, there is, they're called Guardians, Guardians occasionally send applications in #community-announcements, requirements are in the pins
I believe you need to level up
I think 1 or 2
Why is my name pingable?
Unpingable names aren't allowed according to the #rules-deprected, so a Moderator has changed it
Okay.
If I play with 15 other Friends (so a closed round no randoms)
Could we play a Sandbox round in our Language or does it still needs to be english?
@wintry dock yes, you can if you make sure no random will join. if a single one joins, use english
Thanks @cosmic void
guys is the halloween easter eggs still avaiable ?
Hii uhm I got a temporary ban but the time says invalid date. How can I contact a guardian and try to turn the ban back?
I don’t think so
If mayor be acco still he have x2 vote
No their vote will turn to 1
If they vote, yes. You can strategize to vote at last sec.
If someone is banned and their clan starts and completes the quest, will they receive the quest skin as well or no?
uhh i’m having the problem of not getting messages as clan leader when people request to join the clan. they are only shown to me at the very bottom of the clan member list so i never look there. i just saw in log 2 people requested to join but gave up i guess and idk isn’t there another way i should be notified ? if not i’ll move to feedback
If that person is participating in the quest they will receive doesn't matter they contribute in xp or not
Mk thx
Hii uhm I got a temporary ban but the time says invalid date. How can I contact a guardian and try to turn the ban back?
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@vague pebble
Thank you
Hello
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@drowsy perch Read that ^
It'll get you connected with someone you can talk to about it.
is there a way around the ww win condition when the couple is two ww, or are there any plans to change the game get around it? because we ended up killing cupid at night because we didn't know who had bh trap, but if we'd killed someone else it would've been ww win anyway. so then cupid said they would report us for gamethrowing, even though we didn't actually throw because we couldn't win as couple anyway.
What is xpcount?
I cant find that
What is "xp count"
Can someone say what is it.
You'll find your xp count if you open Werewolf Online, click on profile and check the top xp bar. The left number is your current amount of xp!
You will see something like 1700920 / 1701800.
The xp count is the first number (1700920).
Or you can watch this gif !
@drowsy perch ^
Do you know of a site where I can find royalty-free free theme music?
What exactly is the issue? Does it say email is incorrect or is the password wrong? Something else?
Where can you locate art gallery/wwo gallery I'm unsure what's called
The only way around at the moment is to get really lucky; like have rk alive with couple (+Cupid) and kill them or have an avenger + villager + cupid and avenger gets killed + tags villager. So it's incredibly hard. I don't know of any plans to change the game currently, but if you have any idea to make it a bit easier feel free to post it in #feedback-readonly!
I say my name and the xp count and the bot doesnt say anithing
hhh ok, at least it wasn’t gamethrowing then
Personally I don't know any but you could Google or ask in #off-topic 
Did you include the ?appeal before your name and XP?
Yes
If what you mean is the voting gallery then go to inventory → items → rocket icon
@drowsy perch can you dm me with a screenshot of your profile as well as what you posted?
I did like this
?appeal Myname Xpcount.
How about the gallery website?
In private and please delete that 😅
Remove the . Behind the second one and it should work
Your XP count is sensitive information and shouldn't be shared publicly
@torn mirage https://voting-gallery.werewolf-apps.com/
How i delete this?
Im so stupid
I've been looking for an enternity for this. Youre a life saver 👉🏻👈🏻💕 Thank you love
It's pinned in #avatar-ideas 😉
And you're welcome 
@drowsy perch you're not, don't worry 
I must have missed it

It's in the long message from Hyde
Why some people claim doc in arso game and is it reportable?
Im talking about real doc claiming doc day 1
Well, you are supposed to don't reveal your role, since this could bring an advantage to enemy teams
There's no reason for doc to claim doc day 1 even though he wants to gamethrow
@drowsy perch
When wwo's birth day
1st March 2018
They give an excuse bcz its arso game that's why i claimed
It doesn't matter if there's the arsonist
When will santa helpers contact us?
This is a common strategy in ranked games, because doc is an unprovable role and cant protect against dousing
I dont fully see the logic in it either, but it's something to do with arso's commonly claiming doc as well
It's not gamethrow to do that, many players even like to report docs who dont claim, but that wouldnt be valid in most cases
Yeah yes, I meant that claiming doc day 1 is quite no-sense... Why should I claim doc day 1 if no one asked?
As soon as they can, there is a lot of letters so reading and replying to all is taking a while
An announcement will be made when all rewards are handed out ^^
Ty!
I just explained why, roughly at least 🤔
In more detail, if the doc claim does not die during the burn, they are the arso, thats the general logic i think
you could ask in general if there is any ranked players around who will explain it better than me
I will ask soon, thanks! 🙂
Can anyone pls ask moderators if it's reportable or not
It most likely isn't
It still makes no sense
Then go ask ranked players why they do it
In ranked they arent afraid to lose a less powerful villager role, to confirm people good/bad more efficiently
the doc in an arso game is a lot less useful because it only protects against ww attacks not the arso douse
that has something to do with it
I will wait for moderators reply,lets see
Guardians, you will have to ask a guardian who plays ranked about it probably
I am a minimod, the other person isnt staff
and again, guardians deal with rule/ban questions, not mods
No, you can do that yourself, for questions like this you are allowed to message them
Excuse my jumping in but I asked a guardian about the same thing earlier. Their response was roughly "As long as they don't mess it up it's allowed.
There's a reason ranked games are considered a bit differently, people there always stick to strategies so these claims might seem pretty much normal there but if this is done in quick or sandbox, that game will be a big mess"
@drowsy perch ^
I opened ticket and want to say tysm but then shows message like this "Please only send a message every 10 seconds. The moderators have not received your message" after that, the moderator didn't respon me, i try to claim ticket again, but it shown "you already opened ticket"
what should i do 
Be more patient... They will reply to your ticket in max. 3 days
They need to check your post is valid etc
owh they still can respond, i think they didn't received my message, i m sorry, and thankyou 
Its not an instant reply chat, you are put on the list of rewards to check
Hello, in game:
4 who was the shooter, asks me my role so I don't answer because I was a doctor and my goal is to stay alive to protect. And she says to me "Say your role or I'll shoot you" ... And she kills me for no reason, without knowing if I'm clean or not.
And then from that she shoots 11 without any information that was BH ...
I therefore report it for random shooting. Is this a valid reason...?
The idea behind this is limiting claimspace.
If you claim doctor on the first day, you will force the bad roles to counterclaim you or they won't be able to claim later in the game.
In an arsonist game this is especially common, because a doctor can't protect against arso douses so its ability naturally becomes less powerful.
This is also the reason why a doctor usually doesn't mind dying. New players tend to overestimate its protective value.
Yes, the bomber was dead. There were only werewolves left. And Shoot for no reason when the clairvoyant was going to do it the same evening ...
So the random shoot is normal?
@opal python They shot the medium?
the random shoot kills absolutely everything, it was the doctor and the Bh, and the last time it was werewolves without information, after a seer and medium ... xD
Yeah that's not normal and could probably be reported haha
If they werent checked unk or red at all, then asking someone a role and shooting because they dont answer, is NOT a valid reason for shooting them. So yes that counts as random kill.
A provable role like med or jailer is better off claiming anyway and just proving themselves, unless theres really nobody to revive etc
Meh in some situations you are forced to shoot though, if a proven med refuses to claim when you need targets to shoot/lynch I'd definitely blame the shot person and not the gunner.
I was a doctor and I didn't answer for the simple reason is that I think we should stop asking people for roles ... And I get killed in return.
And a aura seer had me clean at the start of the game. Because I appear in clean.
Asking roles is part of the game
You need to deal with that or you'll lose most of your games
Yes if you unk
As any villager
This is a sb vs ranked difference, in sb i think its considered fine to say 'im good, let seer check me' or whatever
On day 1-3 a gunner isnt allowed to shoot only for no claiming without further info
In ranked it's more serious to not claim role, they have a reason to ask, more so than in sb
guys is the halloween easter eggs still avaiable ? please answer 🙏
Where can i appeal warning(if i can)
@wide fable
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
If you mean Discord's warnings, there's really not a method to appeal for warnings
Afaik
I mean ingame
If you mean in-game, follow the message of the bot above ^
Kk ty
Are there any guardians working on tickets rn?
dont know, why is that a question?
Because I‘m banned but automatically for three months while I know it can‘t be too bad and yeah I wanted to play this evening :/
then youshould make a ticket, explain your request and they will reply, within 24 hours
Also the ban duration isnt based on how bad it was, it simply gets longer every ban
if I eliminate cupid thru matters of bullets (gunner shot, mm arrow, etc.) whilst I'm in the team of the village, can I be banned for doing so?
*couple is alive at the point of the kill
Since Cupid is part of village too, it's random killing. You can exclusively shoot at him only in extremis to make your team win instead of couple
but couple > village for cupid
Well yes, but actually Cupid usually wait for the end of the game or dies early
There's no reason to shoot at him early, I mean
I'd shoot to take out a potential threat
when it's endgame, couple n cupid alive it's basically too late anyway
Cupid is a third party role so not a villager tho
Yes, but for example, if you shoot at cursed which is not converted, it's random killing
yes cause cursed is always village til converted
It doesn't even matter if he represents a potential threat
you can't compare cursed and cupid as they work exactly the opposite from each other
Killing cupid too early can be considered gamethrowing. He is still a villager after couple dies, killing him on purpose is allowed only if couple may take over the game 👀
in this scenario couple is alive
You may kill him only if there are no better targets, of if as mentioned, couple may take over (kill couple instead of cupid if you can), so yes, Gioele was right
I'm putting the village in a potential risk zone by keeping cupid alive
you can compare cupid to a time bomb, and you're telling me I'm only allowed to diffuse it under specific conditions even tho the threat of it blowing up is always present?
But it still counts as a villager, after the couple dies, and i guess we know what is the rule about killing revealed villagers intentionally 👀
diffuse = murder cupid
not a revealed one
someone who claimed
after the couple dies
In ranked, it may be considered okay. But in other gamemodes, don't kill cupid unless couple is becoming a big threath for the game
there's a reason you get banned for revealing numbers to the village
because cupid is on team couple
But in other gamemodes
because of the playerbase, or are the rules actually different
ngl mm shooting a cupid should kill cupid
but that's a discussion for another day
As i said already: cupid counts as a villager after couple dies. It's true that it will become dangerous if let alive in late game with the couple, but killing him too early is not accepted ^^ you have to play with him and take the "risk". About ranked? The rules are the same, but cupid can be seen more like a solo in there
Or for #feedback-readonly if you prefer
the reason I would like to kill cupid when couple is up is because it's a confirmed evil, reading players in sb to tell who's coupled can go from being very hard to impossible, but cupid who almost always claimed is confirmed, a "safe lynch" as you wish
It's clearly stated in cupid's description that he is a villager once couple dies, not that he'll always stay a solo. He is not either a confirmed evil, nor a confirmed good. But if this is getting more like something you would like to change, #feedback-readonly and we keep the channel clean for questions. Or if you want to talk about it, feel free to ping me in #wov-chat 👍
^ sry for jumping in, but I've forgotten to say in the messages above that Cupid could be headhunter's target too, so we can assume that Cupid is "good"
It doesnt make sense for a non-villager to be hh target
True, but the fact is that, like Ale mentioned, Cupid is also a villager, since it's part of the Couple too
Please dont answer on rule stuff so matter of factly, you are not a guardian as far as I know ^^'
This means, that you should be careful and not state your views as if they are the facts and the rules.
In ranked cupid does replace the solo voter role and I think should be treated as such, which means shooting cupid is fair game
is revealing couple in jail reportable? is jail killing a couple made of two villagers reportable?
I assume yes and no, however I have been reported at least 5 times for the last
Its still best to ask a guardian.. For the first one i would say yes as well, it endagers them, the jailer isnt obligated to help them esp when one of them turns out ww after all
In the 2nd case, i think it applies 'only if they are a threat to the village' but in most cases you'll be handing over the win to the ww's by killing 2 villagers at once
the second was a 'missplay', I jailed a Santa who claimed being Santa coupled with seer (revealed in jail), and I thought they would probably be bandit with acco as Santa, that's why I jail killed. either way, the other option was killing the couple. was it something to report, even if that meant that bandit won?
no claim Santa btw
?
I'll ping a guardian, like @fast pawn, can u tell me your opinion about this?
yes, let me read 
About that, cupid is in the couple team first so if you shoot the cupid when the couple still alive, you shouldn't be ban for that 
@Renard_eau#9157 can i ask u sth too?
If the Santa claimed to be couple with the seer, they're supposed to play alone and not with village so you can shoot him 
yep
So before 10 min i joined a game... And i was gunner but acidentally i shot a good role so the whole ppl in server got mad and they reported for rose scam :person_facepalming:
I wanted to know if i will get unbanned or i have to wait?
thank you
rose scam ?
hmm okay
You can try to open a ticket and a guardian who speak your lang will check your reports and see 
But it's weird if you failed a shoot but the ban reason is rose scam 
Does anyone know where I go to get a temporary ban that is wrong fixed?
Cuz there is no report about the miss shoot i guess?
Also where can i open a ticket?
I'm new here
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
👀 read this msg
👌
Thx 👌
No problem 
Does anyone know if i can move the account from an email linked to a Google+ account to a regular email, used only for the game?
@crystal anchor i wanted to report a bad translation in game... Its so bad translated and i got messed up
Hey, yes you can :
- Log out
- Select Login with email
- Choose "Forget password" > put your Google login email there (the one you use to log in Google)
- Go to your email and select the reset link in the email sent by WWO to set a new password
- Log in with the new password.
Now that you can log in with email, you can change your login email in Settings > My account
Hey! 
I can redirect this translation mistake to a translator, what is the error and for which language?
It is for the Albanian (Shqip) language
The bomber is totally a mess
The sentences are repeated and it is with a bad accent
Sorry for the inconvenience and thank you for reporting 
Ok, I’ll redirect this one too
Question. Is there any complete list of alla icons obtainable from the rose wheel? More in general, is there any list of all icons obtainable in game?
https://bit.ly/RosesWheel
<- here you can see the icons in the rose wheel
Thanks!
How to claim social media badges👀
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@drowsy perch Follow the message above!
I dont understand what is happening there... i cant read that language
place bomb on trapped bh = trap breaks
next time, you can place the bomb
traps dot protect against solo killers
So it only applies to the serial killer?
The bomber's not valid either.
No, trap only kills werewolves, not solo killers
describe what happened there, step by step please
I set myself up at night
Bomber put a bomb at night
But I died even though it was my trap.
Ah, the trap doesnt activate yet in the night you place it
it starts working on the next night only
I had to break my trap here.
so you were not protected by the trap yet when he placed the bomb
My trap is active
if you had only just set it up, it isnt active
I died the night after the trap was activated.
Now
I set the trap at night
It's morning.
Then it was night again, my trap active?
To the left: trap is set but not active, you are not protected this night and die instantly
to the right: the trap is fully set up, an attack from solo will destroy it but not kill you
Right?
My trap was like the one on the right.
It's being installed on the first night.
The day is still being installed
Ah im sorry i just hear from another staff that bomber does go through all protections incl the trap
I dont think this makes sense either, I could post it in #feedback-readonly for you to ask for a change
It must have been set up on the second night.
Now, if that's the truth, there's no need to give feedback.
Is it true what I'm going through?
yeah that was correct then, it was set up and can still kill you, but only with bomber as the solo
I still think that sounds wrong and confusing so I will post the feedback myself 😛
I get it, the solo part is already hard, and I don't want to make it any harder with something like this.
Anyway, thank you for everything.
I wish you good missions @vernal oyster
Thank you, have a nice day 
Ty
Hello, how many co-leaders can a clan have?
@swift quartz hey! You can have up to 6 co leaders in a clan.
thank you
Oh ok thank you 😌
Is the Santa letter Pullover code thing still on going? Since a lot of my friends already got them I just wanted to ask😅
Yep still going on, it will be announced when all rewards are given out, just like usually
Okay thanks.
Is is possible to buy my friend and mine same 'wedding outfit' ? I want to gift my friend and buy one for myself
You can't choose the outfit, you and your friend will receive a random Wedding Outfit, you need to be really lucky to get the same as your friend
@drowsy perch thanks. Thats sad
Hi guys, how long will the role ‘Santa Claus’ stay in game?
We aren’t sure exactly, but probably a little bit after Christmas.
Hi, sorry to bother, but can someone tell me why I didn't get the Christmas present? I sent the letter 😔
Heya they are still reading all letters and handing out rewards
Just like with other events, they will announce when they are done sending rewards
So if you still didnt get it by then, you can contact them
oh thank you so much 💕🥺
I'm being, I Just was afraid that they are not sending more 😳
do as a couple, helping my couple that is on the other faction count as gamethrowing??
@icy perch no, it's not, because your couple has priority. you must aim for couple win, though. if you team up with wolves because your couple is a wolf, it'd be reportable
oh so if like, a seer about to check my couple which is a werewolf, and i, as a grandma mute the seer, it's not a gamethrow right??
correct
kk because i get scolded by a lot of angry villager for this situation xD
Heya sorry for asking again,, but my dm didn't get respon from moderator for 3 day, last my message is 22dec and now 24dec so.. idk 
If there were 4 people left in a match, (2 villagers, 1 werewolf, and 1 bandit) would the villagers get banned for voting out the werewolf, since the bandit is able to turn them into acc?.. Since their team already had no chance of winning.
Dm for what?
Nope it's ok in that case since that's your only way of winning. You can read this message for more specific cases
#questions message
Okay, thank you because I had an angry werewolf who said he would have me banned, lol
Claim wiki reward
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@fathom holly You should follow this ^
Hey
yes i already do that, but the moderator didn't respon me for 3 day
how to contact the guardian ?
Then please be patient, there are 40 tickets and they must verify if your wiki page is correct and follows rules as well ^^'
Depends on the reason, what do you want to contact for?
Can I know what r quest for next week
Nope, only the developers know about it, so it'll be a suspense 😛
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@valid stratus ^
hmm i already asked this before to another helper they said *Be more patient... They will reply to your ticket in max. 3 days
They need to check your post is valid etc"
but nvm i will wait :smiling_face_with_tear:
You did wait till now and spent time on creating the page 😅
So a bit more waiting will be well worth it, they will definitely reply though
ok ty for helping 
If i owned bad santa outfit. Can i still join the giveaway?
I cannot log in my account! when i try to sign in with my apple ID , it just takes me to the sign up page. What should i do?
There isn't really any restriction I guess but it wouldn't get you anything either so 
Not sure if you were the one I answered in mentor chat
But anyway please send an email to howl@werewolf-apps.com with your account details, both old and new
Uhm hey i got banned because my liitle sister (7 years old by the way) didnt know how to play wwo and i wasnt sitting next to her so she she shot randomly as a gunner afterwards i apologized by the other players after i found out what she did but they kept reporting me. Is there any way to unbann me ?
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@drowsy perch To appeal your ban, you can follow the instructions above 👀 
Thank you
Is there any way to reduce my ban If I asked once but guardians said no since it has been 3 months and now it is 2 days left
Can I appeal again
I appealed when I was banned for like 15 days
Now it's 2 and half months
You want to appeal now when there are only 2 days left for your ban to expire?
@delicate galleon I appealed once they said no
But I will be busy during christmas
And new year
And it has already been enough time
.___.
The decision will most likely still be same then ^^'
Though I don't understand why you want to appeal now when you are gonna get unbanned soon
Can wwb kill president (during the frenzy night?)
#dev-vote message
it was by Unzid 
I'm not sure what went wrong there 🤔 I'll check it, you're right
If guardian can not to handle with my problems what can i do now or wait 45 minutes so long time?
If I have understood right, you have opened a ticket and you're waiting for a response. In those cases, be patient. Guardians will handle every ticket when they have enough time.
If you need to do another ticket after the previous has been closed, yes, you must wait a bit before you can make another one.
@unreal hedge nah they opened a ticket and guardians closed it, and now they have to wait 45 minutes before opening another ticket (a new one)
Yeah, exactly
Yeah i think more 1 hours not 45 minutes
Why I just spinner wheel 4 times after like half year
And i ran out of ads
Why is that
When is the second esports incoming?
I remember seeing there would be another esports for wwocs 2020
uhhhh... okay? i get those.... how?
As u can read, u can unlock them bcs u have enough loyalty token
Yes, but how to unlock? I've got the same problem
Oh
how to remove an undeserved ban?
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
if u mean ig ban follow the above message
How often can santa send presents?
Once per night, up to 4 times
My account has banned from a few days ago. They send the note is 23 will let me play again, but now i still can’t ingame. Please help me! Cuz i didn’t anything ưởng in that game. Just 1 person was hate me then he banned me for 12 times in that game...
How do i get the badge?
Hey, do you mean a badge for a social media reward ? Did you already get 500 likes on a post ?
yes, i did
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
Follow the instructions of the bot message ^
ok, thank you
You’re welcome :)
Hey! How can we become guardians
@next iris tu sais comment on devient un traducteur wwo ?
Ps j'aime tes vidéos
Alors @thin cave Merci de ton petit commentaire, mais ton statut discord n’est pas approprié :’))
Pour les traducteurs il faut qu’une place se libere dans le canal Traduction 0 dispo en français depuis des années. Pour gardien il faut en gros pas de ban de grande importance, 18 ans et surtout que les candidatures soient ouvertes ce qui n’est pas le cas actuellement.
Ah d'accord OK merci
Hey can i ask something
Sure!
Umm i was taking my money from a money wheel but now it is gone and i am in turkey so it is 17.02 o'clock and it was riggt there i saw it and i looked at it again it wasnt there
What schould i do
explain in turkish maybe i can help
theres no turkish
@rapid nymph çarkı çevirdikten sonra kazandığın otomatik olarak ekleniyor parana eklenmedi mi?
Tamam
Jayır
Bak şöýle oldu
Ben bedava para yazan yere bakıyodum çıktım ordan (az önce oldu bu) sonra bi baktım yoktu ve gelmedi
only english is allowed here
i have a problem aswell
Ok sorry
@native pasture can you help?
just wait
Thank u by the way
for helper to answer
Baii
i cant log into my account it was connected to apple
so what do i do? lose my account? help please
Do we not go directly to a guardian for sexual harassment anymore?
Yes, you can report it to guardians
Follow this message:
Reports that are bad enough to report to a guardian:
- Racism
- Extreme sexual harassment or comments
- Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
- Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
- Staff impersonation
=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!
If you have any questions or issues with the contacting, ask one of our staff members in #questions
It's all there
Clan member showed us screen shots of someone in a lobby before start. I sent them here. They opened a ticket and were told to report ig
Yes. Guardians can't do anything if there's at least 1 report in-game. Be sure to report in-game first and then come there for a ticket.
I can't know, I'm not a guardian. If you just need to report, follow the message above and explain to the guardians what happened when they answer you. 👀
Thank you
yes, but how do you get the loyalty points? i can't find that info.
U can get it by buying skin/gems with real money
If u spend real money in game u will get loyalty token
ok
That token will unlock some special item in game
right now its like my account never existed and it takes me to make a new account
@strong schooner heya! This is a known issue, you should send an email to howl@werewolf-apps.com regarding your problem including your in-game name, they can help you further 😁
it was a 1v1v1 match. fool vs me (ww) vs cannibal.
cannibal and fool voted for each other.
i didn't vote because i didn't know who to trust.
now cannibal won and i got reported for gamethrowing.
is gamethrowing valid in this situation?
It isn't really gamethrowing, just a mistake, anyway in this situation is better to vote one of them (even randomly) since during the night the cannibal can kill you but you can't kill him, so that was the only chance for you to win the game
hello I was banned because my account was hacked please let me replay
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@drowsy perch ^
Question. I have been playing since a lot of time. I did never really understand this: is grinding/XP-farming in game allowed or against the rules?
It is tolerated. As long as all 16 players agree to it it's fine, but if even only one among them isn't and they report you can all get banned
Not encouraged, clearly
Ahhaha oh 😉 that's weird btw. If I can get reported at any moment, I think that is against the rules somehow.
Merry Christmas 🎄
is emoji spam personal message bannable??
Of course not that's your own profile and you are free to spam it.
Is it normal that im still able to kill as illu even when im corrupted?
Where exactly in my inventory are this two items?
No, you can report this in #bugs-readonly 
Hey! The first one is a mask and the second one a gravestone
If you wrote a letter to santa do you get a gift or is it just a few?
Same question 😭😭😭
I don’t think there are hard requirements to get the gift but as it’s written in the announcement, your letter has to be proper (not too short, understandable, respectful, ...)
Yeah i made my like i did last year and didnt get anything
Well, I do not think it was their intention to forget specific languages ^^
Simple contact Mmaarten and ask him ^^
Ummmm can i get a refund on my gems? They werent worth my gems AT ALL 😩
If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!
Feel free to contact the support and ask for a refund but keep in mind that random skills will be removed then 🙂
Does Bandit count as Solo Role
Bandit is a solo role, yea
how do i invite friends to play in sandbox mode ?
Hi, how to make my online status red instead of green in game?
There is a flag on tge upper right of your screen, click on it and change to SB.
Welcome
Be sure to be in the main home of the app. Scroll left with your finger to open the friend list. On the top of the friend list, there's written: "Friend (number of your friends)" and on the right there's a dot, which is your status, and an icon which helps you to order your friends in the list.
Click on the dot, which this one could be green for you, and select the red one "Do not disturb".
Ah ok thank you so much
👍 👍
I changed it. Ty
Yw ^^
6 said: "Good luck couple!" in a game without cupid, so I thought she was fool, I jailed her, gave her a chance to claim, she didn't claim I kill her she was a medium. I didn't understand she actually joked, should I get banned?
Is it gamethrowing if you support ww as cursed in a scenario you can't win as villager? For example, there are four villagers (including cursed) and two werewolves. There's no killing/protector role between those villagers.
If you lynch a werewolf the other one will convert you 100%
Just like when cupid couples two werewolves, kind of, you can't win with your couple unless rk is still alive but it's still really hard
To my knowledge in ranked it should be allowed due to the fact that you'd get more sp, in any other mode it is not
Since I am not 100% sure tho you could ping a Guardian
@mint frost Could you please help us? ^
I mean imo it shouldn't be gamethrowing (depending on the context). Like when you're villager and find zombie/sect leader in middle or late game and there's a lot of ww in game, you just aim for higher possibilities of winning. Again, it depends on the circumstances.
In a 2 vs 3 that's useless
Even if you lynched a wolf, the other would turn you
And instantly win
Still you should technically vote with village
(In any mode but ranked)
Sorry. It's a 2 vs 4. My bad, cursed having the possibility to tie votes
It also comes down to the situation
If in a 2 vs 3 one of the roles can either kill or protect then you're forced to play for the village
Of course, that's why I say depending on context
Yea but I mean
If you're not turned yet, then you should play for your team
Just like cupid sometimes can't help couple, cursed should be able to use his "ability" to win
Those are two different scenarios
Cupid cannot help his couple if both are wolves because he'd lose too, cursed would win no matter what happens
But in the scenario I explained (2 vs 4). It wouldn't be able to win as village, neither ww.
Again it's a very specific context but it totally can happen. Specially in quick game when in late game you pretty much know everyone's roles
You can claim Discord free items
Go to #bot-commands and type ?discord shirt and/or ?discord hat. Please make sure to check your direct messages!
Already claimed
@main python Well it is gamethrowing, as you’re part of the village. I know that werewolves would probably convert you, but until then you have to stick to your original team
And if you’re lucky you could also be protected but it yeah depends 👀
@unreal hedge Thanks but I thought there are new Christmas codes
Well, you have to find yourself 👀
@mint frost maybe you forgot an answer to that 👀
I guess that they were just kidding in this case, but you shoot without any information about them so it would be random killing 
which was the fix for notch problems?
@shrewd ferry I will ask a moderator if something happened with it or if you just need to wait a little bit more patient
Not claiming their role in jail isn't an enough reason to shoot them? 
You can see last pinned messages in #bugs-readonly
@shrewd ferry As there are a lot of tickets it may take a while but your ticket is still there and will eventually be answered 
hmh
@drowsy perch if I don't have a Samsung phone, would it work either way?
The issue is mostly reported in Samsung Galaxy devices and i guess that's why is mentioned there, i can't say for sure if it works for other devices but as long as your device has the settings to do the required steps, it might work.
You can give it a try, if it doesn't work devs are still working on a fix for devices with notch
If the player reach enough reports guardian will check them
Afaik
There auto ban for
-revealing ww teammate
-grinding xp too much
Etc
Hmm I can be wrong tho, there warn for spam, but idk about auto ban
I reported too soon ig but then I realized that it was a fake report bc of the role of the person. They randomly voted me bc 1 kept voting me for many turns after I said her friend & clan mate was sus and I didn’t trust her, I thought that’s why she voted me and I reported her but I really didn’t expect her to be sl or even sl ig. Can I be « punished » for that fake report ? Cause Ik fake report could lead to a ban but smh we were all pretty sure arso ig, idk why
For one false report that also really looked valid for most of the game, no they wont punish for that
Okay thanks !
Is game throwing/ teaming worse then bad language in game?
I know we need to report in game but we are also told we can report really bad stuff directly on discord. How do we do that?
@north sorrel
Reports that are bad enough to report to a guardian:
- Racism
- Extreme sexual harassment or comments
- Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
- Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
- Staff impersonation
=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!
If you have any questions or issues with the contacting, ask one of our staff members in #questions
I have a question. I just bought the 99c outfit and it said transaction complete but I got nothing, it also said why u try and cheat
What should I do
@lyric mantle
If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!
It's both bannable, the duartion of bans are not decided by the type of rule breaking
Heya please check in the bot message if your report fals under any of those categories
If it doesnt, reporting ingame is enough
Hi there, try restarting the game and check if you received it then
the cheat message might be caused by trying to by it twice, or having an unusual payment method
If you still didnt get it, then please send an email
@rigid copper Heya I appreciate that you are trying to help, but please dont just send a command, offer people some actual explanations or dont send them at all ...
But game throwing is much worse
It isn't, it's both not allowed, and thats it. It's not punished differently
there is many types of insults and gamethrowing they arent really comparable and both have worse and less worse ways
I did I still didn’t get it I’m going to send an email right now, the offer also disappeared from the home page
I wanna report player on discord
I will shoot u



