#questions
6 messages Β· Page 410 of 1
Rose skin? U talking about Easter egg?
Oh skin for skin case
@zenith steppe you can report it
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
Reports that are bad enough to report to a guardian:
- Racism
- Extreme sexual harassment or comments
- Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
- Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
- Staff impersonation
=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!
If you have any questions or issues with the contacting, ask one of our staff members in #questions
@vernal trail ,,How to dispute a ban" is for you
I dont know the question so I'f you dont have something useful to say dont flood the chat with your "answer":kissing_heart:
@zenith steppe read the last one message that was sent by the bot
i think its more suggestion than questions
@snow forge sorry if you wanted an ,,useful" answer but it wasn't possible to be answered
@zenith steppe check the photo that GD sent
So dont answer If you dont know what's happening with the votation of the battle pass, that's all. Just answer questions on this channel if you know the answer. It's a rule.
Gruh, I said what I said. You asked whether it ended cause you can't vote
And then said thanks
what does it mean if someone's status is red?
@wraith idol that he/she doesn't want someone to send him invitations to play a game
I didnt say thanks, I copied the message the page is saying. Again, if you dont know about it just dont answer lol.
And the system doesn't let someone to send invitation for playing to that player
@snow forge again the ,,question" that you sent doesn't have any logic if you know the answer cause you are flooding. It is like ,,did my battle pass ended? Cause it asks me about coins"
It is not a question
Cause the answer is said by the user
Who asked
Bro How my ban time can upgrade ?
It's not the answer, so you just should stop answering if dont know what you're talking about. I'm still waiting for someone to tell me if the votation phase is still up
Can guardians review pre-game text
What do you mean by upgrade?
If you did smth wrong you will be banned for the time bot/guardian put. Sometimes it is possible to be bug
@vernal trail wait you were bannes for what?
Insulting?
how do i invite a friend to play together??
And you received new ban after your time expired?
@icy perch in the page where it is ,,custom game" , ,,sandbox" there is ,,invite your friends"
Click on ,,invite your friends
"
No my time dont expired in gonna be not ban the 20 at 5am and glow up To 24
Before was the 27 but reduc To 20 and live they glow up To 24
Uhh that's for #bugs-readonly @vernal trail
Wath i do?
Go to #bugs-readonly and tell about your problem
The main staff will take care of it, you must be patient. And they will ping you when answer you so you must be chilled @vernal trail
Ok i wait
@vernal trail you put your problem in #bugs-readonly ?
yeah
You to
Thanks, bro/sis!
@snow forge in case they don't see your question due to the many messages pls send it here again
@vernal trail what do you mean by grind?
Play with 16 peapols and rush the xp
Its allowed if everyone agrees with it. If not, its gamethrow
Does it say that ur attacked if ur rl? Like by bandit?
If you are attacked you will die. If you visit a player who was attacked you will be killed.
@crimson axle
You meant red lady right?
@slate thicket so if ur rl and bandit attacks u, you'll be converted or die right? Unless ur visiting right? And it will tell rl that they were attacked?
@slate thicket yes
If there is already acc you will die. The red lady dies if is attacked(not protected), visits player that got attacked and when the red lady visit evil player
@crimson axle
If the bandit try to convert the red lady the rl will be acc
If you're red lady, you will see a message 'someone tried to attack you'
I assume that also happens with bandit trying to make you acco
@vernal oyster ok thanks :)
I haven't been rl in a long time so I couldn't remember if rl got that message too or not π
Nope, it's not allowed at all unless its custom games, since those clearly state what kind of lobby it is
We still dont really support them at all, and gamethrow reports in custom XP games will still be valid.
So we can do?
In custom you dont win xp
Well, it's almost the same I said. When someone doesn't agree he/she will report, and when everyone agrees nobody reports. Also, I gave the answer a staff told me
you can get xp in custom games since an update, only if they qualify as being balanced enough
@vernal oyster can you pls answer to his/her question that I think is already answered?
If its already answered then why would I answer it again? 
Cause I told them that it is answered
And they started telling me if I can't answer it I don't have to write
And I said that it is just flooding with 1 message
well you know you shoud not answer things you dont know
I will check it I guess
Well tgat was the question
But people can repost if they are still looking for an answer as well, its not really your business
Is there a reward for meeting staff in game?
Only during staff hunt events π
Ah, I knew I heard something like that, ty
@vernal oyster they said that they will wait for the staff answer and I told them later to ask again cause there came many messages but they didn't do anything
As I said, its up to them to repost it then, not your business.
Oke...
rose/skin trading cant be reported, its at someone's own risk.
I pinged the guy and said ti check the pic
That GD sent
It wasn't so late
So I think he/she saw it...
Just wanted to make sure you got a clear answer; skin trading is done at someone's own risk, this was added to the rules, so guardians dont handle those anymore
π
you still gave a wrong answer first, dont anwer if you dont know, especially about rules/reports. You know this by now.
Why did the bot dont rep my message ?
I thought it was for report why da devs changed da rules
@vernal trail what do you mean by rep?
You arent able to vote should be a pretty clear hint that it is closed, but yeah the winners have been decided.
Having alts isnt bannable on its own, and if they dont break rules they arent gonna be caught again, so it shouldnt be a big problem. The goal would still be reached, that they learned from the ban and change their behaviour for the better ^^
Thank you, I was reading on the server and couldnt find that message
Where did you get this message?
Makestic pls also answer this btw i made it to not ping him/her
Majestic*
I am, dont worry >.>
maybe it would be easier if you dont jump and reply to things you dont understand, as usual
Fine now i restart appli a couple of time and message leave
Jump in what?
Hm okay, it says connection problems so thats not really a bug anyway
I thought many messages and wanted to make it reachable for you and the other staffs.
I made it to not ping her/him
Just stay out of things you dont understand π
Who Can put my ban off?
You have made a Guardian mail ticket, you go in there and explain about your ban
A guardian will reply within 24 hours and explain or remove the ban
I wait but is long
Uhh I understand but there is a rule to not answer if there is typing staff or if a staff handled it until it'sbeen around 14 minutes since if the staff didn'tanswer it. @vernal oyster
And I didn't want in da jail againπ³
But I wanted to help so. I don't think I made problem...
Go into your privatemesage with Guardian mail and explain the prorblem
They reply within 24 hours.
Did yeah
You should only answer things if you know the answer. And if you would stop commenting on everything, staff can find the questions easier. So please just stop, I dont want to talk to you for 30 mins again.
Then you will get an answer within a day, as i said twice ^^
Hey i got banned
Here
@obsidian hound
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
Uh
The second one was not sent by me
Why did two appear
Idk why he/she type
@silk marten the first one I typed
The last two he/she idk why
why spam
I saw the bot type it idk why
@obsidian hound pls stop flooding
I want to appeal tho
Just in case you think I was guilty again the first one was by me
So I didn't flood
Don't worry they can see history chat
Its on log
I hope so...
you have to appeal in #bot-commands , it wont work here.
please read the message carefully
Hm im curious
Can we get win streak if that is out first win of the day?
yes, I believe it carries over from previous days/play sessions
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
π
@vernal trail u can use
?h ban next time
I'm a newbie, sorry if my question is silly. How to get the gingerbread house background from Santa? I only got the cookie tray front item. Thanks and Merry Xmas π
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
Its gift from santa
Lol
Tanks
I received gifts from Santa in Sandbox several times, it only gave me the cookie tray, I guess I need to ne more lucky? Thanks π
U already check ur background?
Yep, I can't find the house
@vernal trail please dont reveal easter eggs (secret items)
I can't find it still but Thank you β€ I will keep playing, Have a nice day β€
? Wich one
A okπ€£ sorry
If santa already give u the gift multiple times and u still not get it I think its a #bugs-readonly
try restarting your game first
and yeah you need to actually receive the santa gift message, santa has to give it to you
Ok I will restart the game now
Hi, the letter to Santa, how can I check if I recieved smth from Santa. It will show up in inventory or I will get a message with code?
you will not get it right away, a Santa's helper (staff member) will check the letters first and contact you on Discord
Ok wow, I restarted the game and it does work, I found the house in my background items π Thank you so much everyone πππ
Are all ppl who write the letter will get the present or just some?
Oh ok :3 tks

How do i become a helper?
When an application for trial helper come in #community-announcements u can try apply from there
Ok
A question about xp gain, because a member of mine keeps getting banned for gaining too much xp, eventhough there is no limit specified. So, how is that even fair?
Because the limit is so high, there must clearly be cheating involved to hit that limit.
Such as using multiple devices. or playing gamethrow xp farms for many hours a day.
If they want to know more about, they should make a ban appeal ticket as usual.
But believe me, they probably know exactly what theyre doing and that it is very much wrong.
I was under the impression that xp farms are not against the rules.
It is probably not published yet, so there is no information about that
Second question would be is xp farming against the rules?
Actually yes, when u play xp farm u must throwing the game and not play it fairly
Under that notation yes indeed, but it was a discussion point amongst the wwo staff that it should be allowed, or is there a turning point on that verdict?
in custom games they are reluctantly allowed to exist, because of the restrictions to qualify for xp
However there is always people that try to get around these requirements and make it unfairly fast again
A game that earns xp is a game where the rules apply, and being reported there would be valid as far as I know.
Alright thank you for the info π, one last question, what is the limit set to on the amount that is acceptable?
We dont know this limit but as I said before it is really quite high and no human could fairly gain that at all
Alright ty for ur time, have a nice day π
I saw there is a Rewards Guidelines Document. Where can I find that?
someone has the link of the gallery vote?
Not sure if i can ask that here UwU
But can i get that emoji
photo ?
i'll check if i can find it
thanks βΊοΈ
You could try messaging Hyde
or just look on google, this cat is called Pusheen
what does a replacement mean and what is it for?
for role ideas
a role list has 16 roles, if you make a new role it has to be replacing one of them, usually a role that does a similar thing
so if we make a role idea, it has to be similar to already existing roles?
not really, but the replacement needs to be written there
as i say, you look at a role list in sandbox and make the choice, which role would you remove, and put your role instead?
ah okay
oh thank youuu
Hello, i would love to play werewolf again but i lost my account, how can i retrieve it?
@cold spire have you tried using all possible login methods with all possible login data that you might have?
Yeah, it's either linked to a dummy gmail account which i forgot password and didn't have it on my phone anymore, or not even linked at all.
then i suggest you to send a mail to howl@werewolf-apps.com with your account name that you lost, the log in method you used and proof that it is your account. proof in most cases can be ingame screenshots or in some cases payment receipts
Okay thanks.
np!
Is it gamethrowing to reveal the rk when you are a werewolf?
Nah, It's rather a strategy than Gamethrowing as you need to kill Solo killer too, in order to win and Wolves and Solo are different teams to start with
Unless if you reveal yourself to reveal Solo killer, it's not
Ok because I revealed the bandit when I got checked by the seer because it would help the ww, that wouldn't be gamethrowing, correct?
Is there a way to fix BGMs not playing? I'm experincing this issue everyday
What mode were you playing in?
dont worry about pinging me, it can take between 1-3 days to reply
Okay thanks again.
sandbox
Then it's not gamethrowing
Ok
Does participating in wwo testing gives me big hunter badge
@native pasture if you participate in enough tests, yes!
what do you mean with BGM?
@cosmic void but if it's test why is the badge called bug hunter
Also how much coins does one BP tier costs
If I have a clan quest that is about to expire does it reset whole quest or just the one we failed
200 coins

the one you failed
perhaps they meant background music
I have no clue about this, @proven drum can u answer?
@coral seal the only way to fix it is well, restarting your game. but this is a bug the developers are aware of π
this is most likely a reference to the older days of the tester club where it was just testing out bugs, but i dont have much of a better answer then that π
π
^^
yes, It can
So can every clan quest be unlocked
If it won't matter the time
Like u can open summer ones in winter
Buy*
you can buy them on summer, and you can finish them in winter, yeah
no, you can't π you can buy the special winter quest in winter, and not finish it until summer, but you cannot buy it in summer

Does the bitten player if dies and get revived and zombie who bit him is alive does he turn or no

afaik no, the player should not be converted
So it's bug
I bit tg he died and saw my role
And got rev
Ww didn't kill me bc I bit tg
And when he got Rev he turn
Fortunately I won bc of it

my experience about that was different, try reporting it in #bugs-readonly
I did
@cosmic void so if u buy this quest now can I complete it after summer is over
afaik, yeah
I once made clan and it hasn't been few days before I gave it away since nobody joined lmao
π€¦
is custom game exp farming against wwo rules
No it isnβt.
ok
Why does bandit show blue if ww seer shows red?
is there a wine glass profile icon in wwo
Wolf Seer technically doesn't attack unless resigned from ability :p
hm yea itβs weird
They attack as a team
i guess itβs also a nerf for wws
Ww seer gets the eyeballs
But bandit and accom are a team? They're solo killer
bandit is the man in the chair
Teams : village. Werewolves. Voting role. Solo killer.
And the answer I got for the question "Why does Wolf Seer shows as Red to Spirit Seer" is to not cause confusion (and spirit would really be weak since it can't confirm anyone as neither wolf nor solo)
If accom doesn't choose and bandit kills will bandit still show blue?
If Bandit kills a wolf or another Solo, Bandit would be seen as Red, Thus no
What I mean is... Spirit seer says they will check accom. Night comes and bandit kills and accom doesn't to avoid showing red.
Would it work?
What happens when I dont add time to a quest and dont try to finish it
It will start again if time is out and you lose your points (xp) in that tier. . And I'm not really sure If you can add time 
I assume that you mean clan quest?^^
Yes I meant the clan quest, but it just resets the xp count? No other consequences like losing the last item or the quest canceling itself?
Yep in that tier like if you got 20061/20078 it will be back to 0/20078. And I'm not so sure about other things. (If someone knows please correct me)
It happened once in my clan ^^
Oh so if I originally started with 0 xp nothing else will really happen?
Thx for the answers btw really appreciate it!
I suppose that it starts with that tier again

When i want to do xp game, can i have there a zpmbie?
Cuz it shows me that i cant have zombie in xp game, but when theres a serial killer it can be xp.
Is there a way to know I am rrv or not?
@coral seal if the role you are is fixed, no. if it isn't, there will be an rrv less
@icy raven no, zombie isn't an allowed role if you want to have it balanced. it can be used in unbalanced farms though. alternatively you can use sect leader, it counts as balanced rk + can be killed by wolves
ty for answering
Thank you VΔry much
As long as there's Accomplice, Accomplice will be red when Bandits kill at all times no matter what they try
Can someone show me what's in the calendar?
How to change this game account in Discord?
What do u mean
I think it is pinned here ( of you are talking about special deal calendar, full Advent calendar shouldn't be revealed, if u mean that one )
@drowsy perch I use a new game account Werewolf online And I want to switch from my old game account to a new game account.
In Discord
Where could I find my ID? :(
Well Idk how to help TZ so can someone else do it
@patent helm You have to enable 'Developer mode' in discord settings to get your Disc ID but I can get it for u now if u want
It is 452971373527302145
I didn't find it but tysm β€
Daw... Okay. Thanks
@drowsy perch I'd like to go to set something up.
Press on ya profile
search for Behaviour
and u will se 'Developer Mode'
@β‘. aθ§£γζΎγ€ο½‘π#1439
TZ I rlly gtg so pls wait for staff to answer, sorry
@drowsy perch OK Thanks.
discord and wwo account aren't connected in any way, so you dont need to do anything
if you have trouble logging in on wwo, then please be a bit more specific
Any of you has problem with dark mode in game?
Is there any way to get free gems
@rare comet hey, if you buy the battlepass (1200 gold, which can be obtained for free), and you get all tiers, you will end up with a total of 240 gems every battlepass (60 days)
Omg 60 days
(Not sure what happens when jailing or nightmaring accomplice by the way)
Helloo may I ask if we r are allowed to edit our responses for the letter to Santa?
yes you can edit them, but you should do so before the event closes
Noted, thank you!
I dont believe there is a dark mode in the game? or it must be a newer version I dont have yet
Are there any other outfits you can get via discord than hat and shirt?
Nop there are not
Hello
Hey :)
I've reached 500 likes on instagram how do I get the badge?
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
Check out the message ^
Ty
You're welcome!
should we report side servers with inappropriate name/icon?
Yes, you can report them to a mod+ when they are inappropriate
ok ty 
hello can priest be hhβs target?
No, priest can easily proof himself good
Do you have a picture about what item you mean?
thisone
We do not have any information about that at the moment. it seems to be something from an upcoming offer
oh okay thanks
You're welcome!
Not the most trustable source 
Also since it's either false info spreading or leaking and we tolerate neither, I'll delete your screenshots
for the "special" gift santa gives to those that wrote a letter to santa, does everyone that wrote a letter to santa get it or do you have to be chosen to get one?
I believe everyone gets it
unless the letter is really rude or inappropriate maybe π
aah thank you!
Ok, so many cursed players start game and fake aura to try to get killed early so they donβt turn, even at the expense of random fake seer and getting a villager killed. Players claim this is a strategy to win with village as cursed. This is clear gamethrowing though, yes?
In ranked, cursed is sort of a replacement for solo and it might be judged a little differently there
if cursed is not turned, giving fake info is not allowed
Is every letter read?
Found it, sorry
Yes 
Oof
Can you tell fake info if you aren't seer but ur sected
How can I get a Christmas shirt
@native pasture depending on your role but it might be too obvious in the late game
@thorn sequoia which one?
How can I get a Christmas shirt
@warped narwhal Which one?
Is wwo based on town of salem
special item π₯²
so it is
there isn't any information about that
Not really ^^
It depends on the days
example day 3 and day 4 :p
if you say surprisely in day 5 that sect leader is good then it might be consider as gamethrowing because you kind of reveal him then
You should ask a guardian for thart
u arent village team sooo
in ToS it says your acc is "terminated" after 6 months of not logging in I suppose, does linking your acc with Google β’οΈ heko with that? It does seem like it, as at one point I've taken a longer break (at least several months) but returned to my account intact
So I asked this question a few months ago but never got a proper answer so. If cupid couples 2 werewolves and somehow knows that both of them are werewolves is cupid allowed then to help village instead of their couple?
If cupid is aware that he won't win with the couple anymore - he can help the village
I do not understand ^^
Alright thank you for clearing that out.
Yeah i got a personal response referring to my letter 
don't log into the application for 6 months --> wwo preserves the right to delete your account
if I link it with Google, will it still be deleted?
As far as I know they do not delete the account even they have the right to
@woven root can cupid help village if both his couple are wws and wws are about to win
Yes, that is okay
that's strange as I heard cases of player's accounts being deleted-
@woven root shouldnt that be said in cupids description
i lost many games bc of it
It might be the case that they have be deleted, especially when WWO has the right to. However they don't do it very often (as you can see when users aren't online for almost 1 year)
You might suggest that but it is a kind of guardian rule and the user could think they can easily throw the game then
Can someone tell me what happens when I ask for a gem refund?
The gems will be removed from your account and the gems you already used to buy skins will remove randomly skins
Randomly? But wasn't it to remove the skins that I bought with the gems that I asked for a refund?
They remove random skins
You're welcome
Just a dumb question of curiosity
Can you anywhere see what role you deserve by what level
Or in the pinned messages of #bot-commands
When do we get the item from Santa's letter
As soon as possible! Some already got their item. Just be a bit more patient, they are working on it!
Ah okay, thanks :)
β€οΈ you're welcome
They usually reply to all letters, so everyone will probably get an answer soon
But in #community-announcements Lisa said that you may receive the gift
That probably means trolling and misbehave
Wait, I'm a bit confused π
As far as I know from last year almost everyone got their item and probably misbehaving and trolling in their won't make Santa happy ;)
So do your bans affect the thing about receiving the gift?
Will you get warned if you troll
They will not punish you for something you might never did again. I mean when you troll in the letter or when you misbehave in the letter
@drowsy perch You should ask Lisa about that
Ok
Oooh
Okay

I'm sad because I don't get the cookies plate :( even if santa give me a gift...
The cookies are another easter egg. The gift you get from Santa is a gingerbread bg @sonic wasp
I need help
How am I supposed to find all the Easter eggs...
I already can't find how to get the hat...
@sonic wasp
Itβs an easter egg, you have to find it yourself ;)
You have to never find it
Hello, I want to add a 7.avatar. I joined the inventory and found the list of avatars A B C ... F.
I missed the plus sign below the F sign.
I could not scroll down. How can I add a new ava?
Hi i dont receive the reward for dear santa, its bug ?
As Lisa said in #community-announcements, there's a huge amount of letters so it may take a while until you receive yours
@drowsy perch May you please send a screenshot?
How do I upload a screenshot?
hello, my friend got a gift from santa in the letter for santa discord giveaway. she got a code, redeemed it, but it seems she havenβt got anything. she checked everything and it seems all the same. what do you get when you redeem the prize code from the letter giveaway?
Ah, you need to be level 1. Anyways, it may blend in with the snow (Christmas background) as both are white, have you tried clicking where the [+] is supposed to be?
Can I upload the screenshot anywhere and send the link to it?
@hoary apex If you mean the letter from #community-announcements, your friend can send a direct message to a Santa's helper to verify if they received the gift succefully / explain what the gift is
@drowsy perch she already did that and received no response. thats why i came here for help
I found it out ... YOu can push the letters up and then you can find the plus sign. Thanks a lot
Glad that you can see it now 
They are giving gifts to the people who haven't received it yet so it may take a while to get an answer, just need to be patient
oh i see thanks @drowsy perch
Anytime 
Hello
I did the necessary claim for the instagram badge
When's the message from the bot?
Once the moderators are free and done giving the rewards to the people who are before you
Ty
Turkish channel has been closed due to many infractions that happened there
If you check it you can see when it'll be opened again
Well, how are Turkish people suppose to communicate if they donβt have a server ?
Xp is a private information as it's used to open tickets of any kind, basically anyone could open a ticket for you if they knew your xp
is this rose bribing as santa allowed?
That's the point
It's a punishment for all those infractions
I'm quite sure bribing is never allowed, but since it doesn't affect the game too much we should ask to a Guardian
thatβs why i asked
@summer mulch Mind answering ^
Technically briding is when you ask to win in exchange of roses, the presents has no advantages on the game but still that is using wrongly the Santa role so it can be punished
ok ty! iβll report in game, just wanted to check first
someone can send me the skins of the "destiny" pack as a private message, thanks in advance
@drowsy perch I'm not sure I understand what you mean, could you explain a bit more please?
I want a picture with the skin of destiny pack
If I buy the xmas calendar today I'll still get all the items?
Yes! 
i remember seeing a medal for reporting bugs, how exactly is it obtained?? (i might be hallucinating tho)
@drowsy perch I don't know of any pack called "destiny" could you maybe describe what it looks like?
Oh... π₯Ί
@hallow elbow you can obtain it by participating in tests in the tester club (see #partners). I believe it was 7 tests you need for the badge π
I can't describe (I ask for the skin) but you have a offer with random skin (zodiac, animal zodiac, card ect....)
ok thanksss
@drowsy perch and what collection is the skin from? Or do you mean a whole collection?
I want all skin of this collection ( I speak really bad english)
Don't worry about your English, we'll figure it out ;)
Has the collection been released already or has it yet to be released?
@drowsy perch ^
Hm, okay. Do you possibly mean the Tarot collection?
Three of the designs. Is it them? @drowsy perch
I love u @open geyser
Lemme grab the rest of them then 
I was talking about this collection, in my language it is translated "destiny"
I already considered that it may be due to translation, don't worry we figured it out nonetheless. Let me send you the rest in DMs 
Okay thanks β€οΈ
Is it allowed to speak another language in sandbox, when it's a full lobby?
I always thought that it's not allowed, but since they won't report each other, there won't be any consequences.
But now some people told me, that they think that the rules were changed and that it's allowed now....
Well to get badge you should write something that doesn't exist there
okay thank you
i know, and i dont know what can i write more bcs it seems like it is already write about everything
Well that is why I didn't even try, you have to come up with something so I can't help u either xD
oh, ok, thank u anyway =))
no need to thank me
How can i get a Christmas shirt ?
it is an item u can get from lootbox
That depends on which Christmas shirt you want. There's one in lootboxes, you can get one through Santa's letter (though that's closed) and some through paid skins
It's not allowed, if one of them happens to disconnect, a random english person will be in your X language lobby and thats really not fun
thx for clearing it :)
hey, uhh...
what if you have a youtube video, but its not really wwo,
but like a fan bassed animation (with the roles ect from wwo)
does it still count as a video of wwo?
@scarlet ruin I've asked that long ago, back then the response was that as long as it's clear that it's about wwo it should be fine. But I suggest checking in with one of the mods directly, as they give out the social media rewards 
That was the case back then but that was nearly half a year ago so I'd definitely ask a mod for ensurance. If you'd like I can do that for you and then DM you with the response? @scarlet ruin
I want the item what you get who you did an edit on instagram. How do I get the item whom nobody knows what my name is in Wereolf online and on instagram
@rich palm
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@rich palm ^
How i can claim that? @open geyser
Ok
How can I get a Christmas shirt?
@nimble kraken That depends on which Christmas shirt you want. There's one in lootboxes, you can get one through Santa's letter (though that's closed) and some through paid skins
thank you ππ
But doesnβt the ratio auto default to a ww win even if two ww are coupled?
it does, it wont be a couple win so cupid can help the village instead
only if itss 99% sure that the couple is both ww
Can I still get the sweater if I haven't included my ign in the letter? π
Ive sent a letter but I didnt receive any codes for shirts
Hey
I think they will still try to message you, but I cant be 100% sure
the document was clear about including your name
is there really a problem if it stays here? im not sure this is proof enough
Hmmm
they are still being handed out, there were many letters
Can i get back my level?
if you can message a mod with proof + explain what happened, yep
What is today's Christmas gift? You can dm me the answer if needed but I can't find it or tell what it is
21st one
Please @ me if you answer, gonna go play a few rounds
I wrote a letter 2 days ago and i didnt receive any shirt code β’~β’
I am quiet sure that i wrote my discord name and tag right
@hollow drift I've already told you in #wov-chat that they've received a lot of letters and that it'll take a while.
Because i was wondering ._. I wrote it 2 days ago and didny receive . But my friend wrote it yesterday and today he gets it
If i didnt write my discord id but i write name and hastag , can i still get it ?
They sent mine over discord so likely not, but that's not for sure
@hollow drift they closed the letters today, so it does not matter when you wrote it. Please just be patient, you will receive it soon. They got a looot of letters they can't just snap their fingers and boom everyone has it.
If your name and # are correct you should be fine
Just updated recently... why are there no more snippets?
Why are the trees green in the photo but white/blue in inventory?
Heya! The Devs are currently testing games without snippets so a portion of players are having them removed slowly. We do not know if they'll further remove them but feel free to keep an eye on #game-updates π
I'm not sure, it probably was changed before being added in-game but they forgot to change the preview as well. I'll make sure to forward it! 
Heihei, please make sure to report them in-game and check out #ingame-reports-archieved to see if what you want to report is heavy enough to report to a guardian directly. If it is and you need any help with the command feel free to DM me!
I can't send message on "#ingame-reports-archieved".
@hybrid hemlock just read the most recent message :)
@covert rock of course you can!
Oh. Where do I send feedback on this?
In #feedback-readonly 
Though I can tell you that the Devs are aware on the very split opinions
Oh. Well I really relied on snippets for my carpal tunnel pain. Wish it would come back.
Hello @winged trellis, you can ask here and hopefully someone can help you.
Hi, I reached 50 Likes on an Instagram post, where and how to claim the avatar item?
Hi. today i was doing the sweater event answering the questionnaire to win that sweater. a bot went to check my profile and asked me to send a second print. soon after the channel disappeared
How can I know that I will receive the event item correctly? is there anything i can do?
@maiden dove
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@maiden dove read above^
Thanks
A channel? Usually you should be getting a DM by one of Santa's helpers. And I do not know of any bot?
not
on that channel I think he was a helper, but now I can't contact him anymore
@open geyser he/she got confused with two different servers. So I sent them here to ask the question about the sweater.
Two different servers, okay? How did they get them confused?
So that we can clear it up
wwo verification
We don't have any verification on this Server
They filled out the document posted under #community-announcements, but waiting for the item in the game.
Alright, well for the item from the document you'll have to be patient. One of the Santa's helpers will DM you and hand it out to you. But as there were a lot of letters it may take a while.
As for that message; it had nothing to do with our official server, it's from one of the side servers you must've joined
This verification is only on the wwo event server, thereβs no verification here nor for you to claim your sweater.
is werewolf seer revealing solo (like bandit) gamethrow if they already been discovered
No, it isn't
It's only gamethrowing if they reveal their own role indirectly (or directly)
huh? i thought it was other way around
In some cases it may be unadvisable (to get more kills in total) but since solo is their own team there's nothing wrong with it
oh yeah
Reveal yourself β gamethrowing
Already revealed β not gamethrowing
i didnt know revealing yourself was gamethrowing???
i thought it was fine cuz its your own role and you're not revealing your teammates
Well when you reveal yourself you basically sell yourself to die and leave your teammates on your own π
what about if its part of strategy?
I'd check in with a guardian about more specific rule things, since they handle it
I'm on my way to bed unfortunately since it's 5am so I can't really answer anymore π
But generally speaking it's always best to ask a guardian about rule related things since they know them best
okay
Am I allowed to talk about torture devices?
Probably not
if bg gets revive does he have 2 protection or 1?
Question: So for rule 13 it says we can still be muted if we answer it in DMs
But why is it also DMs and not just things in the server?
why i cant double my exp?? is there any limit on how many times u can watch the double exp ads?
bg will have the same protections they had when they died
It's from the current Battle Pass
Everyone who did it seriously (and wasn't too naughty
) will be contacted
Because we don't want users to answer in dms to avoid the punishement
Depends on your ad provider, you can try clearing your cache but if it doesn't work, you have to wait
Is it the same in another server?
why would you even do that
As far as I'm aware, it has never happened that someone replied from #bugs-readonly to another server
Where to buy that bad santa everyone's talking about
If u already done all the tier on Battle Pass, do u still need to wait for the end of season to get the items? Or do u need to purchase it?
You have to purchase the BP
You're welcome!
i want that kiwi girl outfit etc. but usually clans don't take that quests because they already did. what can i do, any ideas??
You can basically join clans which might do that later or you can ask in #wov-chat or create your own clan
thx im gonna ask in general
You're welcome!
I have a question about an Easter Egg
Itβs an easter egg, you have to find it yourself ;)
I have a question about an Easter Egg that I know how to get but it doesn't work
It's not needed send the ?h secret commnands everytime someone mentions Easter egg...
@chrome vector You can send a direct message to a helper+ explaining your issue
oki ty!
"Well, they aren't really sorted in inventory and it is not possible to sort them in any way what Emanuel told me a while ago ^^'"
How do I sort my items?
The inventory is not sorted in any way except when the SVG is uploaded and tracked on "Set" and normal offers, Battle Pass, etc. It might be possible to put that to a whole set to make it sorted regarding to your feedback
@sick flare ^
how does the rose giving system work? (i have 34 roses in my inventory, but it says i can give 0 roses in game?)
The roses you can give to other players are the ones you buy
Those who are in your inventory are the ones you received from other players
You can only buy items/spaces using the roses you got from other players
@woven root thank you. I didn't even realize I had the Avent calender items as I assumed they were all grouped together
Advent calendar items are grouped together at the top of legendary items (except when you have old skins). I assumed it more for whole skins
Well themes in general. The Avent ones are Christmas themed.
I guess Easter might be seperated too?
I'm here
I can put easter to that as well
Can I contact you in DMs, please? ^^'
Sure!
Not sure what all the themes are. I just know of Christmas and Easter for sure
how come middle fingers are banned in the server? and is the emoji also not allowed?
I guess they're banned because that's a gesture connected to an insult
Also yea, the emoji isn't allowed either
but swearing is allowed which is why i was wondering
Only a bit is allowed and not directed
A middle finger is generally always directed to someone, implying it is for those who are seeing it, even if not meant in that way
i was hoping for a staff answer
I mean foi is correct
okkk ty, i just wanted a confirmation because i wasnβt sure
Most known mf emoji is auto detected and deleted by the bot
it's indeed a rude and directed symbol
ahh okay, thank you!
if i am coupled, and the couple wins
and i was on the village team
in my stats, will it say i lost as village?
same if vice versa
Still didn't get the Santa letter sweater, is this normal?
You won there's no point for it to say u lost

how abt vice versa?
Also lets say if i am ww, village wins. Do i lose as couple or ww?
Well since when im rk and win as couple and my rk stat not rise (idk bug or not) I think it will count villager lose
@native pasture
May be wait for staff
ok

yes it is, it takes some time to read and answer all of the letters π
eh this isnt something i pay a lot of attention to but i dont think it adds to village loss, just couple wins
losing as ww will probbaly count for ww losses since it has diff overrides
this is all just my expectations and not at all factual
Hello, I don't know why I am banned for a gamethrowing , I did nothing wrong just yesterday I was in a customizing game and 2 players played together because there are friends and i just say " band chacal " chacal is an beautiful animal but in French we say chacal like a joke and he report me and he told all his friend for report me....
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
hmm ok
hi when r the limited xmas items from loot boxes end? tks
How can I detach my WWO account from my Facebook account?
_ _- If president dies, do the couple win as well?
- If president dies, do the fool and hh win as well?
Fool only wins when they are lynched
how abt hh?
not sure
yay test time
good luck
Hh win if target alive
And lose if target dead
All win except villager if president dead, so fool win too
Idk about lover since they still villager except all ppl dead except them
If I buy the advent calendar today, do I still get the rewards of the previous days ?
yes you can claim all of the items
we dont know when exactly, depends on the devs
Also please change your profile picture, I know this is an inappropriate source
Do you get the same thing from santa like last year?
no
Kk
Log out, go to "forgot password", then insert the email your Facebook account uses. Check your mails and set a password; then you can log in with that mail and the password you set
@drowsy perch are you sure you used the correct mail?
yes
Well it should work like that 
Make sure there's no typos? And that there's no space after or before. Correct capitalisation etc?
I want to report something that cannot be reported individually and I donβt know how can I do this in here since almost everything is restricted in this sever.
Hey, what do you want to report exactly ? On discord or on wwo ?
On WWO, I think thereβs a group (around 6-8 players) playing by teaming.
Were they from the same clan ?
Concerning battle pass, do we know what are the next BP outfits, emotes and other things?
You have to wait until the battle pass is available ingame
Ok thank you. 
Is the Santa shirt thing selective?
Youβre welcome 
Yes 
I see π
^
I didnβt check. But it was the fastest game Iβve ever seen.
- I started the game as an Alpha Werewolf
-At first morning a wolf revealed all WW team members
-Nobody commented on it, shooter just shoot one, village lynched one
-Next morning shooter shoot me, Serial Killer also revealed his role and sk lynched
-The End.
It was like planned. Iβve also screenshots. I said report 1 to the players but also there wasnβt a reply.
I know I shouldnβt tell these things in this channel, but I have to tell it in order to explain it clearly
@grizzled spruce you can check on the temporary ban message
Okay @drifting parcel
Even if there are a lot of rulebreakers, you have to report them individually
Then you can open a ticket for specific cases like clan teaming, you can check #ingame-reports-archieved for further information
If you didnβt report them ingame, the guardians wonβt be able to ban them directly
In your case, it seems that you found a xp boosting game, so the next time you experience this kind of game, you have to report them ingame and then open a ticket here to report them directly to a guardian @remote helm
how?
Thanks, even though I donβt believe that ingame reports works, but okay, Iβll do it next time. Thank you so much.
No problem 
I reported one of them, so how can I open a ticket?
Reports that are bad enough to report to a guardian:
- Racism
- Extreme sexual harassment or comments
- Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
- Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
- Staff impersonation
=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!
If you have any questions or issues with the contacting, ask one of our staff members in #questions
Follow the instructions of the bot message ^
You had to send a letter to Santa -> #community-announcements message
Hi, are the snippets gone for good?
but i mean, if you wrote the letter you will 100% get the shirt or has certains requirements?
I think alway
I donβt think itβs an Easter egg, just an event item
Probably, the devs are removing them, but we donβt know if they will be officially removed, itβs up to them
@open geyser
and I think that there are no hard requirements, but the Santaβs helpers review all of the letters, so it has to be respectful and not just a few words
Okay thanks!
Anytime 
okay tyyyy
Me and my friend think that you should keep your custom snippets but not the ones that say your role
And i want the people to vote on that
Where would i post that
#feedback-readonly but at the moment is it up to the developer to decide this
Hello I was just casually recording and I met a clan that did very wierd things and was rude. I'd like to use guardian mail to report them but I forgot command. Also is it allowed if I record the guardian reaction? It would be very good for the viewers to see how guardians react to these things I think..
The command is ?report <your ign> <your xp>
About the recording, I think you should ask that in the ticket itself
Thx

You would have to ask the guardian what they think about being recorded, generally sharing guardian dms is not allowed at all.
Can i ask? ;-;
you can ask questions here yes ^^
Okay, how to suggest some things and i think that will be good (improve) for the game
oh you can post those in #feedback-readonly
unless you want to make a new role, there is #role-ideas-readonly for that
Okay ty
It takes a lot of time to read and answer all letters, they will answer you eventually π
I think talisman doesn't work.Cause i have maxed gunner talisman, and I'm have 68% to be gunner.But i be gunner 1 from 10 games
Well, it might be a bug, which is known, but it can be also affected by
- others using talismans
- gunner not in the game
- other talismans are used
Ok i have only gunner talisman and gunner ig
Then it might be part of a known bug ^^
If i post it in #bugs-readonly u report them in #bugs-devs.Or I don't need it
well it is known and the developer are aware of that
Where I inv Link For Wiki Badge ?
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
here you go
will the skins that won designer tournament come to the game any soon? π
we havent had one of those in a while, I think most winners did go in game already
including the last two?
I dont know for sure without checking them 
if they are not ingame there might hve been trouble with contacting the winners or finishing the legal stuff with them
i believe they are both cat themed
ah alright, hopefully i did t miss them then
thank you!
why is platinum league not open?
I have no idea if this is a bug so Iβm posting it here. They killed couple so acco died and loudmouth died. Loudmouth revealed someone who died. 9 couldnβt talk during the night and he couldnβt see the dead chat only see and talk in the normal chat. Than somehow 9 came back after being dead and the game ended in a tie.
So the question is this a bug or not?
I would like to know if a guardian can take off a ban if itβs already finished ?
Not enough online players with plat rank probably
there could be some other things that cause it, i heard too much countdown leavers closes it temporarily as well but this might not be official info
yes thats a bug, most likely caused by server connection issue though
Then there is nothing to take off though, so no 
Even though if I want to apply as a guardian ?
What happens when berserk is used on cursed
hm thats something different, i dont think 1 ban instantly disqualifies you for that though
but why did you wait with appealing it til its over at all?
Hmm, probably same thing that always happens
if cursed isnt protected he would turn
I actually didnβt know you could dispute your ban, so I was just letting it go even though I knew my ban was a mistake
I actually have 2 bans, but it was automatic bans and I suppose the computer made a mistake, or at least I didnβt use the word in the way the program thought i used it
I think it;s the best choice to make a ban appeal then, or to contact the guardian manager Sharon directly, she might be able to advice you on how it would affect an application
When you do a clan quest do you have to get all the xp yourself to get that item for the day or is it all the xp your clan got together collectively
for cencored words it doesnt matter how you use it, censored mean its nit allowed to say them
its collected by all participating clan members
Mh I see but how are you suppose to know which words are not allowed and which ones are allowed ?
mostly common sense, and if you type it once there will be a red warning in the chat
if you repeat it then it becomes an auto ban usually
can i make a video about a glitch / bug i found? and put in #bugs-readonly
with obs
Really ? I never had a warning βΉοΈ Well, my bad. Thanks for helping me !
sure you can report bugs with a video
if the file isnt too big you can post it there
ifyou use a link, you should just mention in the report you have a link video, or contact a minimod to post it
hm could be a strongly banned word then or somehow didt notice it
still I suggest you message Sharon or make a ban appeal about it, if you are interested what made you banned exactly
Ok, thanks so much !
Does guardians consider killing cupid by any village ability as gamethrowing?
as long as the couple is alive, and it doesnt result in a direct ww win, its probably probably not gamethrow
Okay ty
it can be a bit of a bullet waste esp in fool/random voter games, and its best to not make this choice quietly
Because couple wins often happens and it may be less often by killing cupid
yeh i know π
Heyy there, i had to make a new acc on wwo and i wanted to ask if its possible to get the insta reward on my new acc to? 
Is it allowed to ask youtubers or twitch streamers to make a video /stream to WWO and pay them for that? (cooperation with them)
i think you will have to make a new rewards ticket and have to give some really good explanation about the account issue, to prevent cheating
Hm if it involves real money its a tricky topic, you should probbaly contact Lisa or even Philipp directly about it
in any way, acting out as a representative of wwo without official permissions would be unacceptable
Okayy thank you and where should i do that?
@sage swan
Go to #bot-commands and do ?claim <your ingame name> <yourxpcount> <link to your post or page>
(That should look like:
?claim WerewolfPlayer 12345 https://www.instagram.com/p/CCT58uXps5S/?igshid=1l8seum3twt6i
Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, a moderator will come and help you quickly.
Please be patient, the moderators will reply as soon as they are able to, please stay patient and polite!
If you have any questions or issues with contacting, ask one of our staff members in #questions!
are translators staff?
Officially no, translators and designers are much appreciated volunteers but not part of the staff team
Hey
:(
Can someone tell me what the limit for βacceptable xp gainsβ is
I already answered this is not publically known, and (most) discord staff dont know it sicne this is devs/guardians work
I create ww XP lobbies in custom games. Itβs not my intention on breaching this limit (which wasnβt clearly stated) and I want to continue doing so - within the current constraints. It would be helpful to know the scope so that I donβt get a repeated ban. I canβt be alone in wanting this information.
We already do it custom games so as not to disrupt the other servers.
#bot-commands make a ticket please
And again be aware that custom games with xp means the rules apply
and things like excluding hh/fool are loopholes on the xp balancing, which is why it got patched
I donβt exclude those roles
how can i apply guardian mail?
It depends on the reason you're opening a ticket for
Do you need to appeal or to report?
first
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345. Don't add the <>.)
If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)
If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)
Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.
If you have any questions or issues with contacting, ask one of our staff members in #questions!
@drowsy perch Follow the instructions above! :)
ty good sir
is cupid currently able to be hh target?
i know they used to be able to but idk if it's changed
Yep, it's still possible, at least to my knowledge
ok i thought so
hey, there is any achievement to each role?
Yep, each role has its own achievement
thanks 
which role does santa replace?
In sandbox it is currently replacing
or 
ok ty!
so the santa role is already playable in sandbox?
Yes, it is!
ok thanks
Have all Santa's letter gifts been given?
According to what staff said a few hours ago not yet
Oki thanks
wait nvm
Just like with most other events with rewards, the mods will post a message when they are all handed out
Where can i find the results for bp 16?
They arent announced and they generaly wont be announced here either
until the bp starts ofcourse
Oh ok, thanks
is there a place to see every skin in game ?
yep, Maffin made a site
it doesnt contain the newest outfits yet probably
https://thecrazymaffin.github.io/OutfitList/outfits.html
thank you !
So a lot of my friends regularly use ads to spin the coin wheel or double xp, but I almost never get any of that. Why? And can I change that somehow?
hi,how can I know if I write the letter to santa correctly and will receive the gift,my friends got it all but i didnβt,does it mean I did it wrong?
is it possible to play werewolf online on pc?
@primal hull With an emulator
No itβs not at this moment, itβs possible to play it through an emulator though :)
@sour jewel A lot of people wrote in, so it may just be taking a while
@primal hull An Android emulator for PC. Like NOX
Okay, gonna try it, thank you bro
@covert knoll Hello! Advertising availability is dependant on Google/Apple. Sometimes you can get the icon to appear by stop forcing the application then clearing it's cache. Or switching between data & Wi-Fi. Playing a few matches can help too
If something isn't shown right ingame try to clear your cache. Here you see how to do it.
K, cap
Why Lisa isn't answering??
I asked her about censoring 2 days ago
She is ignoring me
@slate thicket Be patient, she receives a lot of DMs everyday, so it probably will take some time until she becomes avaliable to talk about it.
Also, the Dear Santa event probably can affect on it too, since all Santa's Helpers need to verify a lot of letters and DM people to give their rewards.
I sent her request to censure the name ,,tito"
But it isn't
I received friend request that I accepted by some French boy/girl called Titou__ but now he changed it into Tito__
Tito_
Titou_
But with 2 _
I sent her that 1 month ago she said that she will see about it and didn't say anything
If she said she would see about it, then she will do it, just wait and be patient. It's not that easy and fast to put more censured words in game. She probably need to redirect all these requests to devs, since they are the ones who code it, so it can take some time to takes place.
Hi,
So recently in a game, the fool was revealed by the seer day 1.
Since the fool canβt win anymore, he decided to help the werewolves to win.
Is this allowed?
hello how do i report someone through a screenshot i take? I need or help
Yes, as fool doesn't have a team when revealed so they can help anyone they want to @sturdy prism
can wwo run on android 4.4 (kitkat)???
Report in game
@drowsy finch
Reports that are bad enough to report to a guardian:
- Racism
- Extreme sexual harassment or comments
- Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
- Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
- Staff impersonation
=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!
If you have any questions or issues with the contacting, ask one of our staff members in #questions
@drowsy finch dont report here
so how do I get into a game of werewolf? Im new to this server
@drowsy finch just report in game
Open werewolf online app, press play and then choos quick game/sandbox/custom games/ranked game
@drowsy finch Please delete the public report
how do i get access to the egnlish voice channels?
I believe you need to be level 1 or 2 @novel tapir
@silk marten so then how do i level up?
Just by chatting :D
@silk marten so im already making progress π
Yep
i thought it was level 3?
Not sure, I remember it was 2
@icy perch Yeah, minimum 4.4.2
@drowsy finch As others have said; report such in-game during the match. For severe things like hate speech you then can see the process in #ingame-reports-archieved
@wispy ibex hm, not sure maybe it is 3
Scout, that command is disabled in this channel.
is the bad santa shirt everyone can have it or it is selective?
So I was cupid and I claimed twice. 12 was ww and coupled. There were two wws left, 12 and ww seer. 12 killed me, is that reportable?
Everyone who wrote a letter to Santa
Depends how many villagers are alive and how would the game end. Basically if there was a couple win possible at this point and ruined by it, it would count as gamethrowing because they probably did that on purpose ^^'
Oo thanks :)
If you aren't sure about that anyways, feel free to ask a guardian
He wants to see if he can put another name for Santa's gift
Snippets chat unavailable during the game but why i can edit chat snippets xD. Will the chat snippets fixed for some reason?
Note : found in settings
They are removed on purpose by the developer. No clue why you can edit them ^^
Maybe that's the question for devs... ^
Will ask :)
[reposting this again] some time ago my gem quest disappeared when the servers were down. no one did anything with it and it's been 2+ months. I already messaged Philipp back in october, he asked for my nickname but nothing happened afterwards. I paid 680 gems for that quest, I'm only missing the gravestone but I don't want it back so I wanted to ask if anyone could please help me get back ALL my gems - I don't want the outfit anymore after this, also gem quests got cheaper some days after I bought mine. No one cancelled the quest. I'd be really grateful if someone could do something with it or at least help me because it's been a while.
@willow steeple Well, at all you have to contact Philipp again. We can't do much against that
....why did my question get deleted?
@flat breach That either doesn't exist anymore or isn't available and the crown badge is probably done so to avoid targetting in game
Is it reportable if someone didn't follow my rules in my lobby custome game XP farm? For example: in a village XP farm ww killed a player night 1 and they didn't claim their roles when they saw in the title village farm. Is this reportable?
you canβt report someone for playing the game by the rules lel @thick mirage
Hey, I just wanna know if making outfit giveaways on Instagram is forbidden or not ? Thx in advance ^^
itβs not forbidden @sage steeple
They play the game by their rules in QB ranked and SB. I SAID IN MY LOBBY CUSTOM GAME. I put certain rules for farm to claim clan quest stage fast.
but the gameβs rules prevail over your own rules. no one is forced to play by your rules, as xp farms are basically... teaming and gamethrowing.
No I only use xp farms for quests. I usually play normal games. If they don't want to make xp farm then they shouldn't enter in the first place in my lobby. I am not forcing anyone. Because if someone wants to enter to a lobby for xp farm in custom games they should follow host rules.
So I ran into a hacker (most likely). He knew all the WW numbers on day 1. We reported him. He was level 8. So I have a feeling hes been banned before. My question is. Can someone be permanently banned FROM WWO? Or can they just keep making new accounts forever and do the same thing over and over?
itβs still teaming and gamethrowing. they can do whatever they want you know, if they want to join your lobby and play by the rules, they have the right to.
Permanent bans are not encouraged by the iOS ToS. There is some ways suggested to prevent multiple accounts but they are not impletend yet. The developer are working on that
That's unfortunate
Lol! How is this even logical? They can make their own games in custom games. 
well you can ask duden π€·π»ββοΈ
Sadly, we can't prevent at the moment using multiple devices or multiple accounts. Feel free to report gamethrowing in the game. Thank you for asking anyways @late wolf
Hey duden can you answer me here?
@thick mirage Sleepy is right. You can't report someone for your own rules because they are not the WWO rules. No matter if you agree on thir or not.
Ok tnx
Why don't they ban XP Farm if it's against the rules? I can tell it's encouraged.
I only use it to finish the quest though
It is tolerated but not encouraged to do. ^^
Ok I see
You're welcome
How do I get gems
You can buy them from the shop or from the battle pass π @vestal saffron
Anything else?
Should we expect an update as a Christmas's gift for everyone? π
At the moment there is no hint about an upcoming update and if there will be, you could check out #game-updates
I was bg and was attacked first night, losed my shield. At the same night, other bodyguard protected me and he losed a shield too. (Both shields broken by bandit attack). Is this a bug?
@snow forge if wolves did kill, it sounds like a bug and should be reported in #bugs-readonly
Thanks
How to make my clan go to top like when u wanna join clans it shows mine first



