#questions

6 messages · Page 364 of 1

quick citrus
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i need him discord contact

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1month without feedback

viscid maple
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how do u get the badges like instagram and twitter

mental widgetBOT
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How to claim social media rewards

Send a direct message to ONE of the following Mods+ with the link of your post and your name in the game and make sure to add your discord name + tag to your post. Once you did, be patient and wait for an answer.

Current Mods:

  • Nexo => @mild anvil (NEXØ#6092)
  • Lisa => @somber pewter (Lisa#6037)
  • Arnaud => @heady cypress (Arnaud#0865)
viscid maple
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tyvm

white wren
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@quick citrus David is not on the server. Just to prevent people from contacting him here. Try to send him a polite reminder

quick citrus
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👀 kind boring it i almost forgotten about it. but i will try...

native pasture
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If im talking to guardian is it ok if i want my ban to be shorter

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And what reason i must say for guardian to shorten it

somber pewter
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@native pasture You should explain what you need help with or what your questions are and if you speak another language we have a guardian for (french, spanish, portuguese, german, dutch, italian, chinese, vietnamese, thai, turkish we all speak english) and you prefer chatting in that language it would be great if you mention it within your first message

dull flicker
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when will the battle pass come out?

white wren
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We cannot tell when the pass starts. It will not be within the next 4 hours probably and can take a couple days. Please give us a chance to launch it correctly so we minimize the amount of issues

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@dull flicker

dull flicker
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OK thank you very much>@white wren

white wren
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You are welcome!

hoary turret
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how many days reward we can get from daily login reward?

cobalt dove
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If I understood your question correctly, the daily rewards goes on forever~~

somber pawn
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Heyy guys good night, I wanted to try to get the badge from the wiki, which wikis do you consider new information and what is their link?

hoary turret
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ok thanks

errant valve
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Everyday I look at the Special Offers of Skins and sometimes there are like an Offer with 14~15 items and other Offer with like 5 items. And they all have the same prize (380 gems).

Shouldn't be less expansive the prize of the offer with less items?

(Sorry my bad english)

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I mean like

sonic tundra
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Hi there. So in quick game mode, sometimes I come across new players who don't know the rules and roles which can make it hard to play the game since they always ask questions about their roles - so then everyone knows their role. I also try to explain everything to them in the game, but the amount of time to do that is restricted. Apart from directing them to the roles and rules pages and telling them about the different language channels, what else can I do to help explain things to new players? Sorry if this is a weird question..

quartz dragon
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How to become a staff?

white wren
calm swift
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@errant valve Hey 👋🏻 Pretty sure it was already suggested before, but you can post it in #feedback-readonly

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@sonic tundra Tbh I think that’s the best you can do. You can also try and teach them tips and strategies. But this talk would be better in #wov-chat 👀

sonic tundra
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@sonic tundra Tbh I think that’s the best you can do. You can also try and teach them tips and strategies. But this talk would be better in #wov-chat 👀
@calm swift Okay, thank you voteyes

cursive galleon
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when is the new battle pass gna come out?

noble quest
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when is the battle pass gonna come out?

mental widgetBOT
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The new battle pass will be here with a countdown after the server update as soon as it's possible! We cant give any exact date. ❤️

drowsy perch
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@cursive galleon, @noble quest & @drowsy perch Please read above

golden cargo
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hi can i ban someon here or just in game? how does that work?

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also one of my friends was banned and it was unfair, how can we fix that?

mental widgetBOT
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How to report to Guardians, and is my report bad enough?

@mellow fern
Reports that are bad enough to report to a guardian:

  • Racism
  • Extreme sexual harassment or comments
  • Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
  • Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
  • Staff impersonation

=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!

If you have any questions or issues with the contacting, ask one of our staff members in #questions

drowsy perch
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hi can i ban someon here or just in game? how does that work?
@golden cargo follow above rules and instructions

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I want it

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@drowsy perch what you want

golden cargo
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Alright thank you

drowsy perch
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I want tshirt

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Do you mean discord shirt? @drowsy perch

mental widgetBOT
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How to dispute your WWO ban

Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345).

If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.

If you have any questions or issues with contacting, ask one of our staff members in #questions!

drowsy perch
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also one of my friends was banned and it was unfair, how can we fix that?
@golden cargo follow above instructions and rules for it

delicate galleon
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@golden cargo Your friend will have to appeal themselves btw ^^'

tribal swan
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If you're the Wolf Shaman and choose someone to enchant on the same day that you are killed, will that person still be shamaned the following night?

drowsy perch
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Yes, they will be enchanted

somber ruin
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where is battle pass 14?

drowsy perch
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Battle pass 14 is not yet available and we don't know when it will be

hollow stratus
somber ruin
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thx

drowsy perch
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@drowsy perch You can either buy emojis in the shop or get them from battle pass, you can use them by pressing on the head icon at the bottom right corner when you are in game.

somber ruin
mental widgetBOT
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What is Mee6?

Read that awesome document to get some information on that

hollow stratus
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@drowsy perch It's roles given by Mee6 for chatting helpbot

tacit talon
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I dont see new bp.

hollow stratus
delicate galleon
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No, the old items discord_shirt tester_hat are not available anymore. They are replaced by discord_hood discord_cap

tacit talon
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Why i dont see new battle pas ?

delicate galleon
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It was only available to staff, designers and translators at a certain point of time. It isn't available anymore ^^

mental widgetBOT
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How to claim social media rewards

Send a direct message to ONE of the following Mods+ with the link of your post and your name in the game and make sure to add your discord name + tag to your post. Once you did, be patient and wait for an answer.

Current Mods:

  • Nexo => @mild anvil (NEXØ#6092)
  • Lisa => @somber pewter (Lisa#6037)
  • Arnaud => @heady cypress (Arnaud#0865)
delicate galleon
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Contact any one of the above mods ^

steel lagoon
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Where to send my avatar design?

delicate galleon
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If you are looking for feedback, you could ask in #avatar-ideas. If you have completed it, you may message any one of the minimod+ ^^

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Hmm, which mod do you want to contact?

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Here you go -> @somber pewter

chrome vector
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What are all the achievements I can get in game?

cedar ridge
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You get achievements for all roles+lover+sect member

chrome vector
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What are all the badges I can get? feelsfunny

cedar ridge
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You can either check the wiki page for badges or read about rewards in #links

errant valve
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Does the Bp 14 have a Theme revealed? Like the Bp 13 was Medieval. We do know the Bp 14 theme?

delicate galleon
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Magic ✨

chrome vector
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When is the Magic ✨ themed battle pass starting

delicate galleon
cursive galleon
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yes they are

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@drowsy perch

kindred saffron
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you have to invite 16 friends (to have full the outfit) and all your friends' account must have at least 1 win game to be counted as 'invited' @drowsy perch

drowsy perch
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If a game is a tie then what is change in my profile ?

Example: when you loses as a couple then a lose is added

mental widgetBOT
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I saw someone with the tester hat/ discord shirt. What are the special tester items, how do I get them?

@lusty notch
Go to #bot-commands and type ?discord shirt and/or ?discord hat. Please make sure to check your direct messages!

torn coral
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Does it count as gamethrowing if the ww's reveal who the bandit (or rk) is? And they are actually the killer?

hollow stratus
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@drowsy perch See the above bot message helpbotgreen

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@torn coral Outside of the evil collision in Ranked, no. The solo killer has to be dead for Werewolves to win and they are opposing teams

clear cedar
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Hello I want to know if it is game throwing to say uhh so I will check # and if he/she bad I spam emojis or emote idk what its called so let me know like there is no point in med then and it's so unfair to do it sometimes and people do it so do I report them or yeah let me know.

drowsy perch
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@clear cedar It's gamethrowing.

clear cedar
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Yeah thanks alot

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And people do not believe me and do not report him or she

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So still these people do not get banned

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Sadly

polar iris
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Hello there my friend gave a skin but idk how to check em, im still new thanks for the help

drowsy perch
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@polar iris You'll see a blue gift box on the homepage.

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To claim the gift, open the lootboxes.

polar iris
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@drowsy perch ah yes i see it thank you so much

drowsy perch
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Anytime

lucid kiln
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If I didn't remember it wrongly when server restarts and I have the plunger item I get 100 coins?

drowsy perch
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@lucid kiln Yes

lucid kiln
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Why didn't I get it D:

drowsy perch
lucid kiln
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What is this

weak river
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Hey how will see all the avatars of BP 14

kindred saffron
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you can now check them in game @weak river

dull delta
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Where can I find pictures of the sets in the bp?

drowsy perch
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@dull delta In #dev-vote, there's a link there.

dull delta
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Ok thanks

drowsy perch
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Hello

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Why have my server crashed?

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@drowsy perch Because of an update or a maintenance.

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Oh

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It have been about 20 min

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Let's wait. It wouldn't take that long. GWcmeisterPeepoLove

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Ok:))

wispy oracle
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@somber pewter hello r u there, contact me when u online

fluid knoll
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Will this ever restart

craggy furnace
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Hi there, my friend is having a login issue, and he can't speak English so I will in behalf of him. After updating the game in AppStore, suddenly he couldn't log in his account. He tried to log in by Facebook, Gmail, etc but still no. How can he have the account back?

mental widgetBOT
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I purchased something with real money ingame but didn't get my items!

@craggy furnace
If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!

drowsy perch
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Contact what is said above regarding account/ log in issues.

craggy furnace
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ah thanks sect_peek

neon plover
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I wrote to Lisa like a week ago (for the Instagram badge) and I still don't have a reply

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What should I do?

craggy furnace
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I wrote to Lisa like a week ago (for the Instagram badge) and I still don't have a reply
@neon plover lmao me too sect_shocked but for FB stuff

glass brook
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@neon plover write a small reminder to her, but be kind👀 she has a lot of things to do

neon plover
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I sent her a little message 2 days ago to remember her...btw of course she is very busy

chrome vector
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Why are we able to ping Mods

hazy notch
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How to take discord t shirt ig

mental widgetBOT
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I saw someone with the tester hat/ discord shirt. What are the special tester items, how do I get them?

@hazy notch
Go to #bot-commands and type ?discord shirt and/or ?discord hat. Please make sure to check your direct messages!

tawdry sparrow
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Is things from the last bp ever coming back?

drowsy perch
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@tawdry sparrow No it won't.

tawdry sparrow
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I tried to grind so bad for the ‘cleric’ look and tomb at rank 35 but with 2 day of playing I only got to 24 😭

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Thanks anyway

drowsy perch
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Is bp always there for 59 days?

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@drowsy perch 2 Months ya

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If someone joins wwo after the bp starts will he will able to join ?

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@drowsy perch Only if the battle pass didn't end.

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Okay

stoic sentinel
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Can i have guardian message

mental widgetBOT
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How to dispute your WWO ban

Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345).

If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.

If you have any questions or issues with contacting, ask one of our staff members in #questions!

solar mason
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hello, where do i find my loot boxes?

drowsy perch
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On the Bottom Left Corner of your Main Screen

sturdy cobalt
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Hey, I tried to log into a friend's wwo account through his facebook account but when I tap on ”sign in with facebook” and ”continue” it just shows the login menu again. Can someone help me?

kindred saffron
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@sturdy cobalt try clearing cache/reinstall the game may help ^

sturdy cobalt
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Alright I’ll try, thanks!

drowsy perch
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Where do I contact a moderator if I got likes on Instagram

mental widgetBOT
#
How to claim social media rewards

Send a direct message to ONE of the following Mods+ with the link of your post and your name in the game and make sure to add your discord name + tag to your post. Once you did, be patient and wait for an answer.

Current Mods:

  • Nexo => @mild anvil (NEXØ#6092)
  • Lisa => @somber pewter (Lisa#6037)
  • Arnaud => @heady cypress (Arnaud#0865)
rocky gate
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@drowsy perch follow that message above

drowsy perch
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Thx

viral adder
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Hey guys.. Anyone’s clan doing the dolphin quest? My clan doesn’t want to do it and it is literally the only costume I want. Me and my husband are looking for a permanent clan. Send a DM with your clan rules. We are active, hardcore players

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(Why is there not a clan recruitment tab?)

calm swift
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@viral adder Hey 👀 You can ask it in #wov-chat since this channel is for questions about the game or the server.

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Also, there is not a clan recruitment tab because it isn’t the server’s purpose, but you can use general.

drowsy perch
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administrators can see the player's past game, if so, please see the last game Marlboro_

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there was a restart of the server, and the game did not go further, because of which I was attributed to suicide

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What was theme of bp 13 ?

cedar ridge
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Medieval

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@drowsy perch ^

dull delta
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In the bp preview, it says that the bp will start tomorrow at 5:30. Which time zone is that?

calm swift
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it’s your own timezone @dull delta

dull delta
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Oh I see

golden cargo
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@golden cargo Your friend will have to appeal themselves btw ^^'
@delicate galleon okie thanks, i'll let him know because he has to get discord

drowsy perch
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administrators can see the player's past game? if so, please see the last game «Marlboro_» there was a restart of the server, and the game did not go further, because of which I was attributed to suicide

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Hello @drowsy perch 👋 Guardians can see game logs but only if you were reported during the game. Don't worry about the suicide, this will not affect further reports 🙂

elfin laurel
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Hello,I have a problem. I opened 2 accounts but both were opened with the same email. Later, I changed the email of the other in case it was a problem, I wanted to switch to the other account, but I could not login. How can I solve this problem?

chilly perch
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when the return of full xp in custom part

delicate galleon
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@elfin laurel You cannot register two accounts with the same email, so check if there is some mistakeGWllentThinkPika

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@chilly perch If you mean xp from custom games, I doubt it'll be changed back since that would encourage a lot of grinding which is against the spirit of the game, however the final decision is upto developers in this matter

chilly perch
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yes i mean that, and okay thx :((

cursive galleon
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If my clan didnt finish a step in time once for clan quest, does that mean we cant get the last item?

crystal anchor
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You can still play and get the item ;)

drowsy perch
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@drowsy perch I wanted perfect statistics for myself, but because of the bugs of the game I can't, I think it's not fair

cursive galleon
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You can still play and get the item ;)
even if we fail for 10 days we can still continue and get the 6th and final item? 🥺

drowsy perch
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@drowsy perch I’m sorry about that. However I don’t think the server counted this as a suicide, did it? 🤔

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@drowsy perch the server stopped working altogether, I was in the game for an hour

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@drowsy perch I see, but this shouldn’t be counted as a suicide

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@drowsy perch I know, but it was considered suicide for me, I kept perfect statistics

cursive galleon
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I have bo idea wtf is going on

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sry

drowsy perch
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@drowsy perch I’m sorry but we can’t do anything for that :(

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I see no reason to donate to this game🙄🙄

dull minnow
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How i can the discord mask?

calm swift
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@dull minnow Hey 👋🏻 The discord mask is no long available. It was available for a period of time for the staff.

dull minnow
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@calm swift como eu sei quando estará disponível?

calm swift
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@dull minnow Please only speak in english here, I can help you in portuguese at #portuguese if you want 👀

bleak escarp
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Are Battle Passes Permanent?

rocky gate
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@bleak escarp if you mean the rewards when you complete tiers during one battle pass yeah. But each new BP needs to be bought separately

bleak escarp
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oh...

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so when there's new battle passes, can i get the other old ones?

rocky gate
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Nope, if a battle pass passed and you didn't bought it afaik you can't get it

bleak escarp
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aw man

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thanks tho

rocky gate
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Unless some outfits from the old ones appear separately in the future idk

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No prob sect_love

weak river
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how to add werewolf bot to our server so that we can get all announcements!!

pseudo grove
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@weak river We don't give the bots. It's only used on this server. If you want announcements, please go to #game-updates or #community-announcements, at the bottom, you'll see the little Follow button.
That'll let you put the announcement in any servers you moderate.

frank vessel
#

Are the servers down?

calm swift
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@frank vessel Here is normal

quick citrus
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@frank vessel this appers to me some times if i am on 3/4g

frank vessel
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Well I am not on 3/4g I just restarted the router but I don’t think it will help

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As you can see I can chat here but wwo doesn’t work

drowsy perch
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Why does the Donat on Android cheaper than on the iPhone?

quick citrus
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maybe the wwo is not allow in your contry ?@frank vessel

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Why does the Donat on Android cheaper than on the iPhone?
@drowsy perch
due the store comission%

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try to play with a vpn

drowsy perch
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okay, another question, why the tech support doesn't want to understand the problem, just writes that they can't do anything?@quick citrus

frank vessel
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@quick citrus well it is. I have been playing this game a few days after release of beta and never had a problem with my country being invalid

mental widgetBOT
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I purchased something with real money ingame but didn't get my items!

@frank vessel
If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!

quick citrus
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i think you can contact suçort for it... have you tried to delete the cache ?

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@drowsy perch the support deal with many messages and Unfurtully can not do anything about it. if you think it should change send a menssage in #feedback-readonly

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or maybe to phil , i suggest a outsider gems payment in the werewolf site to avoid taxes and cambio rates by using paypal or bitcoin but i was ignored about it

drowsy perch
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@quick citrus I wrote in support about a bug due to which I always lost my account, they answered me with a prepared message, the meaning of which, we cannot do anything about it, I think this is not the right approach

quick citrus
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wow , i was wondering that was about the gems issue. in that case try to talk to phil but he is on vacations, maybe lisa can help you

frank vessel
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Well I guess it’s just my modem I guess

drowsy perch
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@quick citrus I wrote in support about a bug due to which I always lost my account, they answered me with a prepared message, the meaning of which, we cannot do anything about it, I think this is not the right approach
@drowsy perch Hello 👋 What exactly is the problem with your account?

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@drowsy perch I described it here a month ago, they sent me to write an email. in the end, they did not help anywhere

quiet burrow
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question, where do I send memes that are in a language that is not English? #meme or the aasigned language channel?
@drowsy perch you can send it in #meme if you provide a translation or the language channel works too

drowsy perch
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@drowsy perch did you check if your facebook account is the same on both devices? Normally it should not be possible to create two accounts with the same account. This is handled by Google Services and it would be weird if this contains bugs.

swift sedge
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Heya so um... I saw for the designer tournaments I need to be 18+ or to have spoken to legal guardian? I'm not sure about the guardian there, so I'll thankful if you explain for a bit.

drowsy perch
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Hello @swift sedge 👋 Your parents are meant by "legal guardian" 🙂

swift sedge
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Ahhh I see

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Tyy GWofxLove

drowsy perch
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@drowsy perch i'm sorry of course, yes i did it on the same facebook account

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What are the usernames of your two accounts @drowsy perch ?

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@drowsy perch FUUBLAT (old) Marlboro_ (new)

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@drowsy perch let's move into DM.

drowsy perch
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I have a question 🙄 how do i get gold quickly without paying real money? ☺️ can someone help me

kindred saffron
flat portal
#

quick game mode is dumb this week

drowsy perch
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Quick Game Mode is for Newbies and you can check the Pinned Messages for Role Cycle

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And Your Message is more like a Statment rather than a Question

small radish
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How can i change my facebook account in wwo to an email one?

hollow stratus
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@small radish If the Facebook account shows an e-mail when you check your Werewolf Online account settings

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You can enter the e-mail using the forgotten password option and set a password to switch a Facebook log-in to e-mail

small radish
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@hollow stratus I mean idrk where to check my Account Settings, is it the "My Account" one?

hollow stratus
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@small radish Click on the gear wheel icon on the main menu and My Account

small radish
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@hollow stratus Okay...now that im in, but i don't see any email in my WWO account settings

hollow stratus
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@small radish if it doesn't say "connected to Facebook account" and e-mail then you can't switch. You could try contacting Support though

mental widgetBOT
#
I purchased something with real money ingame but didn't get my items!

If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!

flat portal
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game is full of racist clowns that make new accounts to troll

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watch me get banned for saying they should uninstall and get a life

small radish
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I mean it does say that my account is connect to Facebook but there is no email to be found @hollow stratus.

hollow stratus
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@flat portal This Channel is for questions about the game or Discord.

flat portal
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cool story

hollow stratus
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@small radish Again if it does not show an e-mail it's unlikely you can switch but you could try contacting Support

balmy yewBOT
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  1. Stay on topic and use the texts channel as they are intended. If you find yourself in a conversation that is not about the channel’s specific purpose, move to the correct text channel. Speak English in all main channels. Any bot commands in other channels will be removed and you will be told to go to #bot-commands. #wov-chat for stuff about Werewolf Online and #off-topic for anything else. Memes go in #meme, bugs in #bugs-readonly etc.
hollow stratus
small radish
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@hollow stratus Alright, thanks for the help. Appreciate it sect_love

flat portal
hollow stratus
#

@flat portal Again this is another verbal warn to follow Channel purposes

flat portal
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ok?

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u pinged me so i answered like

hollow stratus
#

If you continue misusing Channels you could be muted and this lose access to #questions or where you should be chatting

wicked ingot
#

How can we create our own outfits to be used in wwo?

bitter hornet
#

is it possible to send gifts to people that arent in my friend list? or do i have to add to my friendlist first. Because I want to gift something to someone in my clan but she won't accept my friend request

fallow tinsel
#

Is it possible to gift auto double xp to someone?

drowsy perch
#

@fallow tinsel You can't send the auto double xp to someone at the moment.

fallow tinsel
#

is it connected to the battle pass? or not at all?

drowsy perch
#

@wicked ingot You can look it up on pinned messages on #avatar-ideas

#

@fallow tinsel You can unlock battlepass items through xp and coins.

fallow tinsel
#

I sorta bought enough gems for auto double xp to gift it to someone. Is that something a mod can handle? Could they take the gems to pay for it from me and give someone it?

#

if I dmed an owner or something

drowsy perch
#

@bitter hornet Pending friend request can i think send gifts. I tried it before.

bitter hornet
#

@bitter hornet Pending friend request can i think send gifts. I tried it before.
@drowsy perch oh really that would be great im gonna try it

#

Thank you @drowsy perch it worked!

drowsy perch
#

Okay

mental widgetBOT
#
I purchased something with real money ingame but didn't get my items!

@fallow tinsel
If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!

drowsy perch
#

If we didn't buy bp and earned 2000 xp after the start of bp. Then we will have to earn that 2000 xp or it will be included in bp ?
@drowsy perch You can unlock bp tiers without buying them.

#

@drowsy perch okay and will we able to use those tiers without unlocking bp ?

#

You won't be able to use the items on those unlocked tiers if you didn't buy them.

#

I didn't understand

#

if we didn't unlocked bp,then we can still unlock tier with xp but cannot use those tiers

#

Did you meant this ? @drowsy perch

#

@drowsy perch Yes

spice quartz
#

I got scammed by a clan,where can i report

mental widgetBOT
#
How to report to Guardians, and is my report bad enough?

Reports that are bad enough to report to a guardian:

  • Racism
  • Extreme sexual harassment or comments
  • Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
  • Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
  • Staff impersonation

=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!

If you have any questions or issues with the contacting, ask one of our staff members in #questions

drowsy perch
#

Which language guardian speaks?

#

And which guardian can not speak?

#

||In respect with above message of wwo bot ||

neat cloak
#

Is there any way to buy an outfit slot other than roses?

drowsy perch
#

@neat cloak There are no other ways at the moment.

#

@drowsy perch I'm not familiar with the guardians languages but i think they'll redirect you to a guardian that speaks your language.

sturdy slate
#

Does anyone knows how to get that discord tshirt?

mental widgetBOT
#
I saw someone with the tester hat/ discord shirt. What are the special tester items, how do I get them?

@sturdy slate
Go to #bot-commands and type ?discord shirt and/or ?discord hat. Please make sure to check your direct messages!

drowsy perch
#

You can get them by following what is said above. @sturdy slate

sturdy slate
#

Oke ty

chrome vector
#

How do i get the discord mask

echo crane
#

@chrome vector the discord mask is unavailable. I was given to staff, designers and translators for a limited time 😁

chrome vector
#

I want too

solar mesa
#

do we have to pay 1200 gold for this battle pass again?

drowsy perch
#

@solar mesa Yes

solar mesa
#

ok ty

#

if i buy the battle pass on day 30 will i automatically get the items that were before day 30?

drowsy perch
#

How much gold and gems we get from a bp ?

#

@solar mesa If you've unlocked the tiers on the previous 30 days, the answer is yes.

#

@drowsy perch 1020 gold with lootboxes gold and 240 gems.

#

Thanks for counting for me @drowsy perch

#

Anytime

drowsy perch
#

@drowsy perch 1020 gold with lootboxes gold and 240 gems.
@drowsy perch imagine counting GWcorbinHolyFuck

#

Also, does anyone know the exact date, on which wwo was released?

neon plover
#

August 2nd 2018@drowsy perch

drowsy perch
#

k thnx

neon plover
#

You're welcome

quick citrus
#

why there is a cooldown between ticktes ?

#

only staff please

umbral nacelle
#

@neon plover @drowsy perch We celebrate wwo's birthday the 1st of March
It's the 1st of March 2018

@quick citrus To prevent spam 😉

quick citrus
#

i just report someone due inappropriate names and i relly think easy find someone else in less than 45 min

umbral nacelle
#

Then wait for the cooldown to expire ^^

drowsy perch
#

roflmao

neon plover
#

@umbral nacelle Oops I was wrong @drowsy perch sorry for the mistake 🙏

drowsy perch
#

¯_(ツ)_/¯

safe gate
#

How do I see my xp count?

drowsy perch
#

just wanted to know the year actually

mental widgetBOT
#
Where do I find my xp count?

You'll find your xp count if you open Werewolf Online, click on profile and check the top xp bar. The left number is your current amount of xp!

You will see something like 1700920 / 1701800.
The xp count is the first number (1700920).

Or you can watch this gif !

safe gate
#

I mean I wanna report a guy who gamethrowed and starting harrasing me via bad words

umbral nacelle
#

@safe gate See the bot message

drowsy perch
#

I mean I wanna report a guy who gamethrowed and starting harrasing me via bad words
@safe gate lvl 1-5? 😄

safe gate
#

2 guys

#

A level 2 and a level 10

drowsy perch
#

then u cant really do anything prop altz

safe gate
#

I wish there were something like ip ban

drowsy perch
#

nah

safe gate
#

Why?

drowsy perch
#

ip checks = much work serverside

#

they only have one script where it takes an ip

#

or idk if its php

#

prop

safe gate
#

Or something to prevent theese guys from creating alts

drowsy perch
#

mhm verify email etc

#

ikr

#

still wouldnt help much

safe gate
#

Some emails requiere telephone number so you wouldn't be able to create tons of acc

drowsy perch
#

phone verify is so trash

#

fr

safe gate
#

OK, let's go to another channel

drowsy perch
#

yee

hollow stratus
drowsy perch
#

I have a question

How many ages can be staff?
And how many ages can be mentor?

woven root
#

Staff ages are in the pinned messages to read GWllentNicoPeek

scenic badge
#

What modo can give me the wiki badge ?

drowsy perch
#

also btw, what does dis @flat bane bot do ?

mental widgetBOT
#
How to claim social media rewards

Send a direct message to ONE of the following Mods+ with the link of your post and your name in the game and make sure to add your discord name + tag to your post. Once you did, be patient and wait for an answer.

Current Mods:

  • Arnaud => @heady cypress (Arnaud#0865)
  • Hyde => @crystal anchor (Hyde#0110)
  • Lisa => @somber pewter (Lisa#6037)
  • Nexo => @mild anvil (NEXØ#6092)
crystal anchor
#

and don't ping roles

scenic badge
#

sorry

drowsy perch
#

ez

#

devs users

maiden viper
#

@drowsy perch The Guardian bot helps you in case you would like to appeal your ban or would like to report someone here.

drowsy perch
#

@drowsy perch where you got it ?

#

op

#

prefix?

quiet burrow
#

@drowsy perch don't ping devs or encourage others to pong them without a reason 👀 I deleted your message

maiden viper
#

It’s the same as the main bot ? 😉

drowsy perch
#

lmfao

mental widgetBOT
#
unique atlas
#

Does anybody know how to change the snippets « language »? Cause i’ve changed my in-game language from French to English but the snippets roles are in French still.
I can write the « I’m » part manually but when I’m using the (r) fast role command to put my role it’s still in French and it won’t change so idk why or how to fix that even

drowsy perch
#

clear cache, reinstall.. idk

#

u gotta update rkstorage somehow

unique atlas
#

Yeah but the problem is that the snippets are saved on the acc so they’re always there whatever device I’m on

drowsy perch
#

lemme have a look, wait

#

okay, now i see

#

idk actually how they re transfered

#

propably when registrating

pure pine
#

They got muted

#

Because discord ToS statesthat people younger than 13 years old can't use Discord

#

And this server follows Discord ToS, so...

maiden viper
#

They’ll be temporally banned until they are 13, I guess ^^

drowsy perch
#

imagine getting unbanned after couple of years

wicked ingot
#

What happens to items we recieve from a looting that we already own?

maiden viper
#

@wicked ingot They get converted into coins (;

wicked ingot
#

@wicked ingot They get converted into coins (;
@maiden viper thats weird bc I havent been receiving coins at all from my duplicate items. Is there a place I can see a history or list of that?

maiden viper
#

@wicked ingot I don’t know exactly if there is a history of received items, but you may report it in #bugs-readonly with a video as proof. Additional information is your device and version of the game.

#

A Helper may assist you better there to find a solution for the bug or posting it for devs to see.

neon plover
#

What is this skin?

quick citrus
#

its a skin from clan missions

tawdry sparrow
#

Where can i see my loyalty tokens?

neon plover
#

@tawdry sparrow .

quiet burrow
#

@neon plover please don't post screenshots of your profile since it contains your exp count which is sensitive and private information

neon plover
#

@quiet burrow Sorry if I ask for it, why?

unreal hedge
#

@neon plover because your xp count could be used by bad users to create a fake ticket to guardians, which could make you being banned for wrong

neon plover
#

You're right...sorry for the mistake 🙏

unreal hedge
#

Where can i see my loyalty tokens?
@tawdry sparrow just press your profile button in the main home

#

You're right...sorry for the mistake 🙏
@neon plover you are welcome ^^

tawdry sparrow
#

Many thanks

unreal hedge
#

Yw ^^

leaden pagoda
#

i create my own game in WereWolfOnline and than you get 15 roses and a skin,but i dont got it can you tell me why or somthing?

unreal hedge
#

i create my own game in WereWolfOnline and than you get 15 roses and a skin,but i dont got it can you tell me why or somthing?
@leaden pagoda do you mean custom games?

leaden pagoda
#

Yes @unreal hedge

unreal hedge
#

Yes @unreal hedge
@leaden pagoda if it doesn't give you items, you may try to report it in #bugs-readonly. Helpers will reply you as soon as possible.

leaden pagoda
#

Oke thanks

unreal hedge
#

Yw ^^

fading apex
#

How can i open a ticket?

pure pine
#

@fading apex for a ban or for a report?

fading apex
#

For a ban @pure pine

mental widgetBOT
#
Wie man sein WWO-Bann anfechten kann

@fading apex
Gehe zu #bot-commands und schreibe ?appeal <Dein Nutzername> <Die Anzahl deiner XP> (Sieht dann aus wie ?appeal WerewolfPlayer 12345).

Wenn der Bot mit 'Please check your ingame-name.' antwortet, überprüfe einfach deinen WWO-Nutzernamen (Großbuchstaben, Zahlen, Bindestriche)

Wenn der Bot mit 'Please check your XP count.' antwortet, überprüfe, ob du die richtige XP-Anzahl in deinem Profil übernommen hast (probiere ?h xp für weitere Informationen!)

Sobald das Ticket geöffnet ist, erhälst eine Nachricht vom Bot. Bitte gib deine Sprache und dein Problem an, damit dir ein Guardian, der die gleiche Sprache spricht wie du, helfen kann.
Bitte sei geduldig, die Guardians werden antworten, sobald es möglich ist. Falls es zu Diskussionen kommt, sei nicht unhöflich oder der Bann wird nicht aufgehoben.

Wenn du Fragen oder Probleme mit dem Kontakt hast, wende dich an einen unserer Mitarbeiter in #questions!

stable kiln
#

How do u get the new battle pass

rocky gate
#

@stable kiln you can buy new battle pass when it's out with 1200 gold

stable kiln
#

Ok

#

Thx

rocky gate
#

Np 👍

dusk harness
#

Hello, by any chance if I have already reported a bug, how can I get the bug report badge? Where should I do the 7 tests? Thank you 🤓 WWO name is MaiiMaii2348

mental widgetBOT
#
Werewolf Online Testers Club - WWOTC

You want to know everything about the game and test the greatest myths then join WWOTC right now!

warped juniper
#

@dusk harness ↑

#

Like I said in #bugs-readonly, you should join in the WWOTC, participate in 7 tests, so you will get the bug hunter badge. If you need more info about it, you can check the rewards document, it explains all the requirements.

little forge
#

New season starting at 3 a clock. On my time zone or what zone?

pseudo grove
#

It's your time zone. The timer changes accordingly to your timezone.

little forge
#

Good job. Wonder why more apps won't use that ... It's so freaking great

pseudo grove
#

¯\_(ツ)_/¯

#

Maybe try suggesting to their developers, I guess.

static grail
#

How do we protest a ban? I was reported for hate speech which I do not engage in.

mental widgetBOT
#
How to dispute your WWO ban

@static grail
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345).

If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.

If you have any questions or issues with contacting, ask one of our staff members in #questions!

maiden viper
#

How many staffs at the moment?

drowsy perch
#

@maiden viper 10

maiden viper
#

I mean with the off lines too xD thank you btw 🤗

pseudo grove
#

Around ~100 @maiden viper

maiden viper
#

Counting in-game and discord oness?? That’s hiigh oof but counting only discord? Like Helper

pseudo grove
#

This is Game + Discord (not including Designers and Translators)

#

But I'm sure it's more less.

#

I haven't improved the list yet

maiden viper
#

I see, and discord staff? No problem btw exact number not necessary

pseudo grove
#

Only discord staff it's 42.

maiden viper
#

Ty cute_heart

pseudo grove
#

You're welcome. 😸

drowsy perch
#

When I try to get into the match I get an ad that doesn't have an output button

maiden viper
#

@drowsy perch Do you try to click on the up right corner of the screen?

drowsy perch
#

Yes

maiden viper
#

It doesn’t happen nothing then redirecting you to the ad website right?

drowsy perch
#

Yes

maiden viper
#

I see, how many loyalty tokens do you have?

prime shuttle
#

It's a known bug. And I think they gonna fix it soon

drowsy perch
#

I dont know what is loyalty tokens

prime shuttle
#

You get them when you spent money on the game

maiden viper
#

You can see them in your profile and after buying some money in the game you stop getting ads. But no need to buy something David, just wanted to know and no need to tell me how many you have.

drowsy perch
#

It's working now

bold sierra
#

i need help lol

#

nobody can see my texts ingame lol

brisk pendant
#

Is avenger be able to get reported when he kill random people?

gilded valley
#

Hey society, I totally lost the ads after trying reset google ads and other ways. Hope someone can help me with that! Many thanks!

quick citrus
#

Is avenger be able to get reported when he kill random people?
@brisk pendant
yes

#

no one can random kill until day 3

#

not even gunner or jailer. they need a reason for kill just like avg need a reason for tag or loudmouth to reavel someone

#

otherwise its can affect good roles and like the odds of someone be a villager is higther than be evil its not allow random kills/tags/muted

#

Hey society, I totally lost the ads after trying reset google ads and other ways. Hope someone can help me with that! Many thanks!
@gilded valley try to play a few games and delet the game cache, also wait 24 hrs if nothing change

gilded valley
#

Thanks a lot Matheus

quick citrus
#

i need help lol
@bold sierra
plesse can you describe it better on #bugs-readonly with details

gilded valley
#

:( bp just started but no gold. Poor meeee

sullen stump
#

Subjective, do you guys do more quick game or sandbox? I’m trying to earn as much xp as possible. I’ve been doing sandbox , although it’s longer, I’ve experienced less “dumb villagers” so to speak. But I’m not sure if it’s as efficient in gaining xp compared to quick games since it’s shorter

quick citrus
thin cedar
#

Can the game detect if you are in two different devices at the same time with same account even without being in a game?

loud blaze
#

why didn’t a new skin come out for like the gift boxes? a new one should be out but instead it shows the starter pack

final saffron
#

@thin cedar I'm not sure the game detects that if not in a game, but if you join a game and then change devices it will join back to the same game afaik.

#

@loud blaze Do you mean lootbox skins? Tbh that is something I don't know.

loud blaze
#

@final saffron like the rainbow skin is in the gift box

#

and a new one should be out now

thin cedar
#

Well... ok, ty

final saffron
#

Oh then it may just be some timezone issues, try waiting until tomorrow and also search if there's any new updates.

#

@loud blaze

loud blaze
#

oh

drowsy perch
#

I get an unskipable ad when i search where can i pay to remove this ads

final saffron
#

@drowsy perch Hello! If you want to remove ads any purchase will do the trick.

drowsy perch
#

Any one with real money or in game currency

final saffron
#

Only those with real money

hollow stratus
#

You need 3 Loyalty tokens 👍

#

@drowsy perch You can receive Gems in the Battle Pass, and there may be other ways available in the future

hollow stratus
#

@drowsy perch then please be patient 👍 Only Moderators can give reward codes

golden cargo
#

can i report someone for having an inappropriate name?

mental widgetBOT
#
How to claim social media rewards

Send a direct message to ONE of the following Mods+ with the link of your post and your name in the game and make sure to add your discord name + tag to your post. Once you did, be patient and wait for an answer.

Current Mods:

  • Arnaud => @heady cypress (Arnaud#0865)
  • Hyde => @crystal anchor (Hyde#0110)
  • Lisa => @somber pewter (Lisa#6037)
  • Nexo => @mild anvil (NEXØ#6092)
hollow stratus
#

@golden cargo Yep! As long as you reported in-game during the match

mental widgetBOT
#
How to report to Guardians, and is my report bad enough?

Reports that are bad enough to report to a guardian:

  • Racism
  • Extreme sexual harassment or comments
  • Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
  • Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
  • Staff impersonation

=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!

If you have any questions or issues with the contacting, ask one of our staff members in #questions

drowsy perch
#

In several games I have seen people who say BLM and when they say that, a lot of people start to give their opinion and if you tell them that this is not the place to talk about it, and you tell them to focus on playing they call you racist. Is it a reason to report?

#

So under which category it should be reported?

gentle cargo
#

my gold roulette doesn't appear, how do I fix it?

hollow stratus
#

@gentle cargo You can try force stopping the application and clearing the cache then restart the game. Or play a few games first. Or switcj between mobile and Wi-Fi whatever you are using

mental widgetBOT
#
How to clear your cache

If something isn't shown right ingame try to clear your cache. Here you see how to do it.

gentle cargo
#

oh ok ty

fossil bone
#

i have a questions

#

how i has banned when i gain 2000 exp ?

#

anyone reply me pls

mental widgetBOT
#
How to dispute your WWO ban

Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345).

If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.

If you have any questions or issues with contacting, ask one of our staff members in #questions!

#
Cách thảo luận lệnh cấm trong WWO của bạn

Truy cập #bot-commands và sử dụng ?appeal <tên ingame> <xp của bạn>. Xin hãy kiên nhẫn, những người giám hộ sẽ trả lời ngay khi họ có thể, khi đang thảo luận bạn không nên thô lỗ hoặc lệnh cấm của bạn sẽ không được xem xét hoặc gỡ bỏ.
Nếu bạn có bất kỳ câu hỏi hoặc vấn đề nào với việc liên hệ, hãy hỏi một trong các nhân viên của chúng tôi trong #questions!

hollow stratus
#

@fossil bone

fossil bone
#

@fossil bone
@hollow stratus tks u

hollow stratus
gentle cargo
#

My gold roulette still doesn't appear, I've already reinstalled the game and it doesn't fix my problem

#

maybe with time it appear again?

hollow stratus
#

@gentle cargo I gave all known methods to help

#

"You can try force stopping the application and clearing the cache then restart the game. Or play a few games first. Or switcj between mobile and Wi-Fi whatever you are using"

gentle cargo
#

uh ok, tomorrow I will see if it's fixed

#

ty anyways <3

hollow stratus
#

👍

drowsy perch
#

What is a loyalty token ?

crystal anchor
#

Loyalty tokens are tokens you cab get if you buy something in game with real money. With these tokens you can get special items ;)

unreal hedge
#

Has anyone got the image of all bp skins?

hoary turret
#

when i see my friend list,there is a popcorn thing,what does that mean?

unreal hedge
#

when i see my friend list,there is a popcorn thing,what does that mean?
@hoary turret if you click it, you can spectate your friend
That means he is playing

hoary turret
#

oh thanks!

unreal hedge
#

You are welcome ^^

unreal hedge
#

Thanks ^^

crystal anchor
#

And you can also fin them in the overview doc 🙈

unreal hedge
#

What overview doc?

crystal anchor
#

The one I posted after the bp vote

unreal hedge
#

Ooohh thanks!! :)

crystal anchor
hearty nymph
#

1 (ss) check 2 (villager) and 3 (ww). ww kill a villager and sk kill 3. so the result will be blue or red?

crystal anchor
#

Since the ww killed it is red 🤔

#

But most likely nothing since both are dead lol

#

You need 200 gold to buy the tier but you can also just play the xp

mental widgetBOT
#
How to claim social media rewards

Send a direct message to ONE of the following Mods+ with the link of your post and your name in the game and make sure to add your discord name + tag to your post. Once you did, be patient and wait for an answer.

Current Mods:

  • Arnaud => @heady cypress (Arnaud#0865)
  • Hyde => @crystal anchor (Hyde#0110)
  • Lisa => @somber pewter (Lisa#6037)
  • Nexo => @mild anvil (NEXØ#6092)
crystal anchor
#

And I am not on pc so I can only answer later 🤷 but sure

halcyon bolt
#

How to do the text with line on middle

crystal anchor
#

What do you mean? Crossed words?

halcyon bolt
#

Yes

crystal anchor
#

~~like that~~

halcyon bolt
#

test

#

Ok thx

crystal anchor
#

You're welcome

drowsy perch
#

Can anyone tell?

crystal anchor
#

@drowsy perch when you really want to contact a guardian take the proper way and then they split it themselves

drowsy perch
#

I didn't understand @crystal anchor

#

Just see the message of wwo in the link just above my message

crystal anchor
#

Yes I did 🤔

steel jewel
#

what happens if you participate in a quest you already have?

crystal anchor
#

You get gold for double items ^w

drowsy perch
#

How much gold?

crystal anchor
#

Depends on the items colour

worn nymph
#

where do i go for ban apeal? (i just made MULTIPLE very bad calls in ranked as avenger...[gold btw])

mental widgetBOT
#
How to dispute your WWO ban

Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345).

If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.

If you have any questions or issues with contacting, ask one of our staff members in #questions!

crystal anchor
#

^

crystal anchor
#

You get them anyways, but it shows only one gender

late dune
#

Bh trap and tough guy will get the weakest ww right?

#

Alpha and shadow / paci ww
Who the weakest ww?

drowsy perch
#

For Werewolf Strength

late dune
#

@drowsy perch

#

I cant open it

drowsy perch
#

For that... Come to General @late dune

crimson axle
#

How many people can illusionist kill on day 1?

hidden ether
#

Only one if disguise one player at night

cursive galleon
#

Why is there a shark here?

#

Im scared

cosmic void
#

@cursive galleon a) no, its allowed
b) no, because u had motives to think x was evil

cursive galleon
#

Okay thanks Mrs Shark

crimson axle
#

@hidden ether ok, that's what I thought. So, if illusionist kills 2 people day 1, it's a bug right? Just wanna make sure before I report this in bugs, lol

bleak escarp
#

If I copy the same Role Set-ups from Rank, Quick Game, Sandbox to Custom Games and play the game normally, Will we get xp's?

hidden ether
#

You can report it at #bugs-readonly if the illusionist disguise two players at one night. if theres no red lady and they kill two people

crimson axle
#

@hidden ether I was red lady, but the person I visited wasnt bad or attacked

hidden ether
#

Did you get killed by illusionist after visiting someone that got disguised?
If yes, Red Lady will disguised too if visit the player who is disguised by illusionist.
Same with corruptor

cosmic void
#

@bleak escarp no, you will get the exp you would get on a custom game

bleak escarp
#

oh... oke

crimson axle
#

@hidden ether oh ok, yes. I visited fool and they were killed by illusionist day 1, so that's why I died by illusionist too then right?

bleak escarp
#

thanks!

hidden ether
#

Yep!

crimson axle
#

@hidden ether ok, that makes sense now thanks, lol

hidden ether
#

Your welcome

bleak escarp
#

Is there anyway we can know when was a role released?

final quiver
#

Hey guys, how to obtain this outfit?

sly urchin
#

Hi. I am not getting free gold option. Anyone knows how to get it back?

drowsy perch
#

Is there anyway we can know when was a role released?
@bleak escarp it will be told in #game-updates

bleak escarp
#

Oh, thanks!

keen horizon
#

hi when are the roles changing

pure pine
#

@keen horizon the quickplay role rotation changes every wednesday

#

@sly urchin you can try:

  • closing and reopening the app
  • clearing the cache (a message under mine will explain you how)
  • switching from mobile data to wifi or viceversa
mental widgetBOT
#
How to clear your cache

If something isn't shown right ingame try to clear your cache. Here you see how to do it.

shrewd saffron
#

I made a 4 Turkish lira purchase but 1 costume and 3 chests that you will give did not come.

mental widgetBOT
#
I purchased something with real money ingame but didn't get my items!

@shrewd saffron
If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!

atomic sage
#

how to create a ticket

cosmic void
#

@final quiver it was obtainable as an old invite reward. you can no longer get it

#

@atomic sage a ticket for what?

atomic sage
#

complaint

cosmic void
#

complain of what?

atomic sage
#

gamethrowing

cosmic void
flint ermine
#

Do I get ban for doing nothing?
Turkish people are asking to report me. :)

tight yacht
#

Why am I not allowed to say the word swanky? It's not a bad word

green glade
#

bok

split copper
#

How many we can post?

jade girder
#

@atomic sage if you still need help with a ticket just say someowpumpkin

@flint ermine it depends on the situation. If you get a ban and think it was unfair you can contact a guardian. sect_love

@tight yacht first of all, what is "swanky"? It's censored because of the word "wank" in itsect_peek

@green glade Hey there! If you wanna talk I recommend you to go to #off-topic and make new friends there! cute_heart

@split copper if you wanna post your outfits you can go to #avatar-catwalk and post as many as you want! cute_heart (but please don't spamshaman_sip)

teal kindle
#

Why is saying roles as seer gamethrowing when it's not against the rules since the snippets says the good roles?

split copper
#

@jade girder I'm not spamming and also that birthday post I'm asking

tight yacht
#

@jade girder Swanky means luxurious or expensive

#

I get it now sorry

drowsy perch
#

Why did the Suggestion which asked to add Snippets about Seer saying Good roles as Good (Example: I'm Seer. 1 is good.) Got rejected?

gentle mica
#

does wwo exist on pc?

drowsy perch
#

@gentle mica No, But you can use an Emulator for playing it on PC

gentle mica
#

okey : )

keen horizon
#

what time will the roles change

drowsy perch
#

@keen horizon the quickplay role rotation changes every wednesday
Ale637 🎈#3238

You already got a Reply

#

Stop asking again

mental widgetBOT
#
How to claim social media rewards

Send a direct message to ONE of the following Mods+ with the link of your post and your name in the game and make sure to add your discord name + tag to your post. Once you did, be patient and wait for an answer.

Current Mods:

  • Arnaud => @heady cypress (Arnaud#0865)
  • Hyde => @crystal anchor (Hyde#0110)
  • Lisa => @somber pewter (Lisa#6037)
  • Nexo => @mild anvil (NEXØ#6092)
drowsy perch
#

@drowsy perch, there you go. ^^

keen horizon
#

@drowsy perch i mean what time because wednesday is almost over for me and no change

drowsy perch
#

Ahh, Just specify it and it looks like same question

#

tyy

keen horizon
#

ok sorry

pure pine
#

@keen horizon maybe i can tell you the exact time. Where do you live? The game sets his timer automatically depending on the time on your phone

ebon temple
#

I can't seem to log in, everytime I do I am presented with the screen to make a username and fill in my gender, any idea on how to fix this?

drifting dome
#

Talk about my ban.-.?

mental widgetBOT
#
How to dispute your WWO ban

@drifting dome
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345).

If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.

If you have any questions or issues with contacting, ask one of our staff members in #questions!

lean arrow
#

Why I got banned?

#

That's the 2 time

#

And I do nothing

#

What a shit game

quiet burrow
#

@lean arrow your ban reason is explained in the ban message. However if you want a more in depth explanation or wish to appeal your ban follow the steps below

mental widgetBOT
#
How to dispute your WWO ban

Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345).

If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.

If you have any questions or issues with contacting, ask one of our staff members in #questions!

drifting dome
#

Can we get banned for calling someone dumb.-.

pure pine
#

Banned, maybe no. But reported yes

drifting dome
#

Lol I was reported for hate speech for calling someone stupid cause he reported the aura seer for skin targeting and checking him , first night.

pure pine
#

Just calling someone "dumb" or "noob" counts as insult and can be reported. But i mean, getting banned for calling someone "dumb" Once is hard to happen .-. Still dont do it

drifting dome
#

Lol I mean, I just called the reason he reported the aura seer dumb, I didn't call him dumb lol

final saffron
#

Well you can get banned for that if enough people report you, which is unlikely. However if people do report you you should be more careful in game since more reports = more chances of getting banned.

rapid hawk
#

hello, how do i get discord clothes in the game

#

?

mental widgetBOT
#
Vi a alguien con el sombrero de probador/ camisa de discord. ¿Cuáles son los artículos de prueba especiales, cómo los obtengo?

@rapid hawk
Ve a #bot-commands y escribe ?discord shirt y/o ?discord hat. ¡Asegúrate de revisar tus mensajes privados!

cursive galleon
#

do u get more xp for playing with friends

#

hello, how do i get discord clothes in the game


do ?discord shirt and ?discord hat and follow the instructions

latent loom
#

What’s the link from the voting gallery web version again?

drowsy perch
#

Do we gain more xp if more zombie or more accomplice or ..... ?

cursive galleon
#

i think so

#

will the furry clan quest set ever come back

drowsy perch
#

How can I have a ticket for guardian mail????

cosmic void
#

Do we gain more xp if more zombie or more accomplice or ..... ?
@drowsy perch the exp obtained for each win is pinned here ;)

#

will the furry clan quest set ever come back
@cursive galleon if you mean the 2nd anniversary clan quest, it will more likely not come back

cursive galleon
#

I mena any furry ones in general

cosmic void
#

How can I have a ticket for guardian mail????
@drowsy perch to report or to appeal a ban?

cursive galleon
#

i think its ?appeal ur name

cosmic void
#

if they are in the 'all quests' section, they will come back

cursive galleon
#

phew thanks

cosmic void
#

i think its ?appeal ur name
@cursive galleon not true, and depends if you'd like to report someone or appeal a ban

cursive galleon
#

i think its obvious which type of ticket ?appeal is

#

no offence

cosmic void
#

maybe that is obvious. what it isnt that obvious is what the user wants to do

cursive galleon
#

mrs shark

#

why r u a shark

#

?

cosmic void
cursive galleon
#

oh okay

#

also if u die as hh before ur target dies do u win if village wins?

mental widgetBOT
#
How to dispute your WWO ban

@gloomy onyx
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345).

If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.

If you have any questions or issues with contacting, ask one of our staff members in #questions!

cosmic void
#

if you die before your target you lose if village wins

cursive galleon
#

can ur target be cursed?

cosmic void
#

no, its not possible EXCEPT if you force it in a custom game

delicate temple
cursive galleon
#

honestly rly good

#

but i think this belongs somewhere else

#

i think

delicate temple
#

i know

cosmic void
#

i have seen people doing so

#

are the birthday glasses still availible?

polar shore
#

I have a question, i saw the votes of the skins of the bp 14 and the skins are: seer apprentice, love potion magic, soul couple, tex wizard and the rainbow. And i like them, but checking the votes, a skin named "from the earth to saturn" got 954 votes when the love potion magic got 944 👀

#

So the wrong skin got ig or they confused the votes?

drowsy perch
#

I have to ask something about my ban

mental widgetBOT
#
How to dispute your WWO ban

@hushed sinew
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345).

If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.

If you have any questions or issues with contacting, ask one of our staff members in #questions!

drowsy perch
#

I haven't an idea for the game,, where i can explain it???

#

@drowsy perch

calm swift
#

are the birthday glasses still availible?
@cosmic void yes

cosmic void
#

i got answered already xdd, ty anyway ^^

calm swift
#

So the wrong skin got ig or they confused the votes?
@polar shore kem (designer manager) answered this:

serene halo
cosmic void
#

@serene halo hey. your name remains blocked during two weeks after being banned for this. have a bit of patience ^^

drifting flume
#

What is pinging?? I saw someone say that

fiery glade
#

@drifting flume This is a ping

drifting flume
#

O a highlight

meager jacinth
#

How can i contact a Guardian for a ban?

mental widgetBOT
#
How to dispute your WWO ban

@meager jacinth
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345).

If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.

If you have any questions or issues with contacting, ask one of our staff members in #questions!

hearty nymph
#

1 (ss) check 2 (villager) and 3 (ww). ww kill a villager (not 2) and sk kill 3. so the result will be blue or red?

cosmic void
#

the result would be red

hearty nymph
#

hmm

cosmic void
#

if i do !rank <@a role> what would happen?

hearty nymph
#

bug? nvm i forgot to took ss soooooo

#

i have a match in the same situation and blue

cosmic void
drowsy perch
#

Arsonist.

fading sinew
#

I got a question. If there is a couple with a voting role (headhunter or fool) and the voting role wins does the couple win or not? I'm pretty sure I know the answer but I want to know for certain because I've seen people lie so their partner can win. If couple doesn't win from that wouldn't that mean that lying for your partner would be game throwing?

pure pine
#

@fading sinew if you are hh/fool in couple, it's gamethrowing trying to win as solo. Your new team is now the couple. And no, In that case couple doesn't win if u win as solo

tacit pivot
#

if headhunters target was fool and the fool was lynched. Who would win?

pure pine
#

@tacit pivot fool wins

tacit pivot
#

What

pure pine
#

In case fool is headhunter's target, and fool gets lynched, fool wins and hh loses

drowsy perch
#

If illu disguise a player protected by bg then bg loses shield or bg is disguised or something else?

cosmic void
#

@drowsy perch bg should be disguised

maiden viper
#

Although this would be a good suggestion of test for the Testers’ Club. {;

rigid mural
#

What do the not commands do?

#

Bot lol

drowsy perch
#

@rigid mural Many things, For a Simple Explanation

mental widgetBOT
#
Werewolf Online

Common:

  • ?whitelist: Shows the links you can freely send here!
  • ?translate [<source language>-]<destination language> <text>: Translate any text into any language!
  • ?info bot: Show information about the bot!
  • ?info server: Show information about the server!
  • ?help: Shows this list!
  • ?stats: Shows bot stats!
  • ?staff cards: Shows the list of commands to display staff cards!
  • ?h all: Shows the list of all helper commands!

Arguments:

For ?translate, the language argument(s) should be replaced by their code, for example en for English. Also, the source language is optional. If it is not provided, it will be detected.

MEE6:

We also have Mee6 - You earn XP by writing.
To avoid spam or flood, you can only get XP once per minute maximum.

By going to #bot-commands, you can see your rank by writing !rank or check all levels with !levels.

Reporting someone:

In extreme cases only (racism, sexual harassment, staff impersonation, check #ingame-reports-archieved for further info), you can report someone by going to #bot-commands then writing ?report <insert your ingame name> <insert your xp count> and the bot will send you a direct message where you can report that user to a guardian.
Please note before you report anything to a guardian you'll need to report the player in-game. You don't have to take or provide screenshots, the in-game name of the reported player and your in-game report is enough that the guardian can check the issue. Please stay patient and polite! Reporting to a guardian doesn't replace reporting in-game!

Discussing your ban:

Go to #bot-commands and do ?appeal <insert your ingame name> <insert your xp count>. The bot automatically send you a dm where you can chat with a guardian. Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.

rigid mural
#

Thank you

drowsy perch
#

bg should be disguised
@cosmic void are you sure 100% ?

glass brook
#

Is it okay if somone as an inappropriate name but their nickname is normal?

autumn shard
#

Where can I read about clans roles and responsibilities?

cosmic void
#

@drowsy perch i have just been told that is confirmed by the tc

rapid portal
#

Does anyone have a link to the sandbox discord?

drowsy perch
cosmic void
#

^ is that link approved?

#

if i do !rank <@a role> what would happen?

rapid portal
#

@drowsy perch I can't verify myself though the rules

drowsy perch
#

Why did the Suggestion which asked to add Snippets about Seer saying Good roles as Good (Example: I'm Seer. 1 is good.) Got rejected?
@drowsy perch

#

@cosmic void
If you try to do rank with a role probably nothing will happen since role hasn't their own rank and you are not supposed to ping roles.

That link isn't approved but this one is: : discord.gg/WctCmSQ

#

@rapid portal I don't remember how was the verification for The Sandbox, may you please send a SS?

quick citrus
#

we are not even able to use rank for someone else

drowsy perch
#

@drowsy perch I haven't heard it being rejected, did a Dev or Staff member said it was?

rapid portal
steady pewter
#

How do we have the guardian skin ?

rapid portal
#

reactions are blocked

quick citrus
#

@steady pewter if it will be delivery a mod + will ask you guys to dm them

drowsy perch
#

@drowsy perch I heard it saying by someone

#

Looks like I have to search for it

quick citrus
#

in the guardian chat

crystal anchor
#

why do you ask here after all? <.<

#

@quick citrus and please do not answer a question you don't know the answer of.

vernal oyster
#

@serene halo When you get banned for having an inappropriate name, it usually gets changed to a random one
if this didnt happen to you, but you also are locked out of changing the inappropriate name, you should contact the guardians with a ban appeal

steady pewter
#

I saw "questions" and I had a question. I am a simple man shaman_sip

quick citrus
#

sorry this is how its work for the past items

crystal anchor
#

You are translator. You can not answer for other staff roles ^^'

drowsy perch
#

@rapid portal Try contacting a Staff from that server

steep vortex
#

Why does my personal message gets erased every time I restart the app?

drowsy perch
#

Have you tried clicking on 'Save'?

#

After writing your Personal Message you must press 'Save' in order to save it, if you did it and even like that it is erased please report it in #bugs-readonly
@steep vortex

#

we are not even able to use rank for someone else
@quick citrus Actually, you are

vivid dagger
#

I can't enter my account, it says the password or e-mail is wrong.I forget my password when I press it, it says badly formatted. Does anyone know what it means?

drowsy perch
#

i have just been told that is confirmed by the tc
@cosmic void what is tc ?

cosmic void
#

tester club

mental widgetBOT
#
Werewolf Online Testers Club - WWOTC

You want to know everything about the game and test the greatest myths then join WWOTC right now!

quick citrus
#

who did the hero day outfits ?

quiet burrow
#

It's a collab from Kem and sad

#

I can't enter my account, it says the password or e-mail is wrong.I forget my password when I press it, it says badly formatted. Does anyone know what it means?
@vivid dagger are you sure you didn't accidentally entered a space right before or after it?

vivid dagger
#

Yes, I am sure

drowsy perch
#

Is this a server, disc or phone problem

I can only send vids in this server I download from yt/google so when I download it from insta/messenger I have to post it on my yt channel, download it from converter which is not legal but it's my vid and delete it from yt, then I can send it here

proper kindle
#

So I AM reported again but i dus nothing wrong again. How can i unreport?

mental widgetBOT
#
How to dispute your WWO ban

@proper kindle
Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345).

If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.

If you have any questions or issues with contacting, ask one of our staff members in #questions!

drowsy perch
#

Follow it

quiet burrow
#

Yes, I am sure
@vivid dagger please contact our support who handle all inlog related issues

mental widgetBOT
#
I purchased something with real money ingame but didn't get my items!

If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!

quiet burrow
#

@drowsy perch I'm not really sure what the issue is, but It certainly isn't server related. I'm guessing the file you save your instagram/mess videos with is different from the yt one and not supported by Discord. 🤷

drowsy perch
#

Hmm, ok thx

vivid dagger
#

How can I contact?

drowsy perch
#

Follow what bot said bro xD

vivid dagger
#

Oke xd

meager coral
#

@drowsy perch
Are we allowed to post our gameplay links on #videos ? Or do we need to get a permission or something for that ?

drowsy perch
#

Idk ask someone from staff or try and if bot removes ya message then ask helper or moderator for permission

meager coral
#

Okay

#

Thanks for that mate !

drowsy perch
#

Np GWcentrallHUGS

#

Just leaving your Question here is enough, Anyone who knows the answer, Will answer you

#

Ye no need for ping, only ping one trial helper/helper or someone with higer rank if you are stuck on question/it's about xp count xD

meager coral
#

:)

winter glade
#

Hello. I've been trying to tell some people that giving roses like "if i give seer a rose then 10's bad". Is against the rules. I always thought this was a rule but apparently the people msging me said it wasn't. Is it, and is it reportable?

cedar ridge
#

Rose signal is definitely against the rules. Therefore it's reportable and bannable.

winter glade
#

haha thank you 😅 i thought so

final saffron
#

@meager coral You can post links that have been whitelisted in certain channels, for example, you can post YT and Twitch gameplays in #videos, but not anywhere else.

tawdry seal
#

When bug with 2nd acc will be fixed

#

?

twin sky
#

Y'all I felt attacked 😔👉👈

quiet burrow
#

@twin sky please don't publicly report players here. They may be on this discord too and we don't want to create any drama. Report them ingame and guardians will take care of it.

drowsy perch
#

@tawdry seal Devs are aware of it from when Bandit was released but it's hard to fix so let's say between next week and 30 years xD

#

No but fr it is hard to fix and they are trying their hardest and u don't need to kill in order to win, just trick village

maiden viper
#

@drowsy perch What bug?

drowsy perch
#

When bug with 2nd acc will be fixed

#

Aka bug where 2nd and all other accs can't kill

maiden viper
#

I see, tyy

ebon temple
#

I'm having log in issues, is there a specific person that can help me with them or not?

somber pewter
mental widgetBOT
#
I purchased something with real money ingame but didn't get my items!

@ebon temple
If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!

open geyser
#

@ebon temple you can message support via email. They help with login issues 9_Love

steel crow
#

So i took a screen shot of an inappropriate description how would I send it in?

mental widgetBOT
#
How to report to Guardians, and is my report bad enough?

Reports that are bad enough to report to a guardian:

  • Racism
  • Extreme sexual harassment or comments
  • Reporting whole clans (racist/ inappropriate names, descriptions, clan teaming etc)
  • Usernames, especially if they are in a language none of our guardians can speak (please provide a translation if you report this!)
  • Staff impersonation

=> If you experienced one or more of these incidents and reported the players ingame, you can go to #bot-commands, use ?report <your ingame name> <yourxpcount> (like ?report WerewolfPlayer 12345) to talk to a guardian. They will reply as soon as they are able to. Please be patient!

If you have any questions or issues with the contacting, ask one of our staff members in #questions

steel crow
#

Its on the edge it has curses and sexual stuff so I can,t tell?

#

Ah thank you

#

Would I be able to send the photo with it? (sorry I've done this)

eager kestrel
#

Which skin will come next when I finish this one? (Rose wheel skin)

worn nymph
#

where do i go to claim giveaway awards?

#

wait

#

i may have thought of the wrong channel...

#

lmao

#

*server

gilded harbor
astral swan
#

@gilded harbor Hiya! the bottom badge is the bug catcher badge. You can earn this by doing 8 tests in wwo tester club. Check #partners on how to join! The top badge's requirements is unknown though 👀

gilded harbor
#

👀👀

#

@gilded harbor Hiya! the bottom badge is the bug catcher badge. You can earn this by doing 8 tests in wwo tester club. Check #partners on how to join! The top badge's requirements is unknown though 👀
@astral swan btw i think are 7 tests

astral swan
#

As far as I know, its 8. But you may be right

mental widgetBOT
#
How to claim social media rewards

@worn nymph
Send a direct message to ONE of the following Mods+ with the link of your post and your name in the game and make sure to add your discord name + tag to your post. Once you did, be patient and wait for an answer.

Current Mods:

  • Arnaud => @heady cypress (Arnaud#0865)
  • Hyde => @crystal anchor (Hyde#0110)
  • Lisa => @somber pewter (Lisa#6037)
  • Nexo => @mild anvil (NEXØ#6092)
worn nymph
#

k

tiny pewter
#

I just got scammed 2 Times. First time: I tried the wheel you can buy with roses and I payed 60 roses for one spin and only got one gift. Second time: I bought roses for gold and dont got any rose!

#

How can I get my prices and roses?

steel crow
#

What is the wheel of roses?

maiden viper
#

I’d like to give feedback about a translation, where do I do it?

steel crow
#

Thanks!

maiden viper
#

It’s an Easter egg ^ can’t be revealed

tiny pewter
#

I don’t know if you guys have serverproblems or something like this but I also don’t got a lootbox from the battlepass. Is it a problem from me?

open geyser
#

@tiny pewter heya please delete that. The rose wheel is an easter egg.

#

as for your issue with the rose wheel it seems to be a bug so you can post in #bugs-readonly. Buying roses gives you roses to send, by the way. Not the ones you use for buying. (if youre speaking about the correct roses though, you can post it in bugs as well)

tiny pewter
#

And the lootbox is an commonbug? Or should I post it as well?

open geyser
#

@tiny pewter can you specify please?

tiny pewter
#

In the Season/Battlepass I bought some stages and I don’t got 2 Lootboxes, I only got one.

open geyser
#

You can post any bugs you find in #bugs-readonly even if they are known, as you could possibly have some additional details that could help devs LoveShake

tiny pewter
#

Ok one question left. The number in the upper left corner when im trying to buy roses I can send yk does it means how much I bought or how much I get?

dry portal
#

What are the new roles I got a notification about

drowsy perch
#

@dry portal Those are new roles in Quick games, Quick game changed it's layout

#

Can i see all japanese skins?

#

Before it comes

open geyser
#

@tiny pewter sorry for the slow response. you can buy roses in different places so could you maybe send a screen of where exactly?

#

@drowsy perch you can try checking the outfit database in pinned messages, otherwise no

rare widget
#

Does anyone know if the upgrade talisman is permanent?

drowsy perch
#

Yes but it just increases chance and more u upgrade it u have bigger chance @rare widget

dry portal
#

Is there bots in the game?

#

He also spams it

#

Without doing anything in the game

#

Then he goes off

#

Then he deletes his account

#

The censoring must be more strict and links should be censored

#

I spelled his name wrong but

#

He did delete his account

drowsy perch
#

@dry portal Or they changed name as i mentioned in #wov-chat, if you want to suggest a censor for in-game links feel free to DM Lisa.

loud blaze
#

Do skins get resold?

#

like how instead of unboxing one it shows it in the gift box in the corner

#

but can it do it more than once

hollow stratus
#

@loud blaze It depends. Sometimes they come back as a special offer but it's random. Also sometimes they become part of a monthly set. Or if they get reworked they often get offered again to promote it.

loud blaze
#

has the dog skin ever been sold because that’s my favorite skin

drowsy perch
#

I lost my old account 120774 is there anyway to retrieve it back?

hollow stratus
#

@drowsy perch You could try the lost password process or look in your Facebook/Google/Apple account to see what it is connected with. If you have purchase receipts you could try contacting Support

mental widgetBOT
#
I purchased something with real money ingame but didn't get my items!

If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!

drowsy perch
#

It didn't work

#

Can someone help please

hollow stratus
#

@drowsy perch Can you explain what didn't work?

#

Did you try "forgot password" on all e-mails you might have used?

#

Support also takes around 2 days to respond. But you need to confirm account identity

drowsy perch
#

OK so I tried to retrieve my account back by resetting my password, then when I loged in, it told me to put in my username

#

And start from scratch

#

And 120774 was not allowed

hollow stratus
#

@drowsy perch You need to check your e-mail. If not e-mail Support

drowsy perch
#

How to email support?

mental widgetBOT
#
I purchased something with real money ingame but didn't get my items!

If you have purchased an item or gems and didn’t receive them, you tried to purchase something and you were charged for it incorrectly or you can't log in, don’t freak out! We have a staff member dedicated to log in issues and store issues ready to help you. Please contact howl@werewolf-apps.com and be sure to include your in-game-name, email address, and any purchase ID or receipt you may have received. Thanks for supporting us!

final saffron
#

@drowsy perch

drowsy perch
#

Yes?

hollow stratus
#

How to e-mail. Follow the bot message

drowsy perch
#

OK.

#

Thanks

drowsy perch
#

we buy avatar slot paying 250 roses. Can we buy it with some other methods?

hollow stratus
#

@drowsy perch Only roses at this time. Usually roses are used to purchase cosmetic type items such as avatar slots and clothing pieces

drowsy perch
#

@hollow stratus okay thanks

cursive galleon
#

@drowsy perch Only roses at this time. Usually roses are used to purchase cosmetic type items such as avatar slots and clothing pieces
roses can also be used in a secret wheel

#

oops i said too much

lyric lagoon
#

I log out of my acc, and I cannot log in back 😦 its keep said the email address already in use!

cursive galleon
#

is it even allowed for me to reveal there is a secret wheel

ionic raptor
#

I am not able to open werewolf online

#

Please

#

Sat

#

Say

lyric lagoon
#

Please I need help

cursive galleon
#

I log out of my acc, and I cannot log in back 😦 its keep said the email address already in use!
r u pressing signing up insteador logging in?

#

of*

lyric lagoon
#

Its say Sign in with Facebook

ionic raptor
#

I am not able to open werewolf online

cursive galleon
#

i dont understand ur language uhh can explain futher?

hollow stratus
#

@cursive galleon No, please don't reveal Easter Eggs 👍

cursive galleon
#

I am not able to open werewolf online
@ionic raptor that doesnt sound like its the app problem

#

@cursive galleon No, please don't reveal Easter Eggs 👍
no like i revealed the easter egg existed

ionic raptor
#

Yes

lyric lagoon
#
  1. Sign in with Facebook
ionic raptor
#

Please

mental widgetBOT
#
How do I find the easter eggs?

It’s an easter egg, you have to find it yourself ;)

ionic raptor
#

Please say

cursive galleon
#

Please
try reinstalling?

ionic raptor
#

I want to play

cursive galleon
#

try reinstalling

#

?

#

or restarting ur phone?

#

i mean device

hollow stratus
#

@cursive galleon Rule 13

lyric lagoon
#

😫

hollow stratus
#

Don't try to answer bugs unless Staff

ionic raptor
#

But I have made many points

lyric lagoon
#

I cannot log in to my acc

dull delta
#

Why can't I see the gold wheel?

ionic raptor
#

How I install it

cursive galleon
#

oh

hollow stratus
cursive galleon
#

sry

#

but can i reveal that an easter egg exist as long as i dont reveal how to get it

#

like example i just mention the rose wheel

hollow stratus
#

@lyric lagoon If you log-in with Facebook and have an e-mail account too using the same e-mail it counts that e-mail as in use

#

@cursive galleon Mentioning is fine but not how to get or asking peoplw to DM you to reveal

#

@lyric lagoon You would need to log-in with your WWO e-mail account and change e-mail to use the Facebook if it's the same address

#

@dull delta Try force stopping the application, clear the cache, and see if that helps. If not switch from Wi-Fi or data whatever you are using. Or play a few games

dull delta
#

@hollow stratus oh thanks. Already tried clearing cache a few times and I somehow got logged out of my account by doing it

hollow stratus
#

@dull delta :-( That shouldn't happen. Cache is just temporary files. Clearing the data would log-out though

mental widgetBOT
#
How to clear your cache

If something isn't shown right ingame try to clear your cache. Here you see how to do it.

cursive galleon
#

is whats the maximum amount u can upgrade a talisman

dull delta
#

My game is continuously lagging and freezing, is this a server problem or something?

#

@dull delta :-( That shouldn't happen. Cache is just temporary files. Clearing the data would log-out though
@hollow stratus I just cleared cache nothing else

hollow stratus
dull delta
#

@hollow stratus report what? The log out problem?

#

Or the lag and freeze

hollow stratus
#

@dull delta Both!

dull delta
#

Ok lol

hollow stratus
dry portal
#

Can I answer questions to people even though I'm not a staff

drowsy perch
nimble geyser
#

How do i redeem codes? the redeem thing in my game gone

final saffron
#

It is in settings, there should be a tab called "Redeem", if it doesn't appear collect some screenshots and post it in #bugs-readonly

nimble geyser
#

Ok

final saffron
nimble geyser
#

I know but my dont have xd

final saffron
#

Is your game version outdated maybe?

nimble geyser
#

Hold on i will go check it

#

Nope its the newest version

mental widgetBOT
#
I’m on iOS and I can’t find the redeem button?

Good news! Now you can redeem your codes via this official website!

cosmic fable
#

Can I know who are the staffs here so I can add them in game? Please

hollow stratus
#

@dry portal Also no answering bugs, redirect someone to #bugs-readonly 👍

dry portal
#

I'll only answer in game questions

pine patio
#

Hello I have a question.

#

Is the Seer/Aura Seer/Detetective ect. being silent/not giving info on first day considered as game throwing? (excluding the protection roles was killed on first day).

hollow stratus
#

It depends their reason. If they give no information all game then you could report for Gamethrowing. But not really just 1 day

pine patio
#

Yes some even didn't give info until their death!

#

And get revived by Meidum.

dry portal
#

If there was an acc and a villager and a fool who should the fool vote out?

pine patio
#

I've seen situations like these for days now. They've been silent for days continuously and not speak up until they found a werewolf.

#

If there was an acc and a villager and a fool who should the fool vote out?
@dry portal
Fool can vote whoever they want.

dry portal
#

It's annoying

pine patio
#

I think fool should help Solo killers since it's hard to win as Solo killers.

dry portal
#

When I'm the villager the fool votes me out and when I'm the acc the villagers bribe the fool

hollow stratus
#

If you see bribing report it

#

Rose bribe is bannable

dry portal
#

Report the dude who sent it and the dude who got it right?

hollow stratus
#

@dry portal If the person who received asked for it

dry portal
#

Ooooh

#

Okay

pine patio
#

No, even when the giver give them roses they'll still help the giver. That'd considered as Rose Bribing too!

hollow stratus
#

There's a section on rules on the main menu under ?

#

@pine patio if they follow through with it. I tend to ignore people trying to bribe me in that situation

pine patio
#

True. In this situation, I would help the Solo killer (Accomplice).

#

Based on their win rarity.

dry portal
#

If the avenger killed the guy who said he was a werewolf and the guy turned out to be the medium should we report the avenger?

hollow stratus
#

Otherwise someone might send roses to someone then have people report them for it even if the person who received didn't solicit it

#

@dry portal No, report the Medium

#

They intentionally hurt their leading team by saying they were bad when good

#

Avenger just tagged a player who could be bad or Fool

dry portal
#

This happened to me today I was the avenger and the medium was coupled with a wws

hollow stratus
#

That's also hurting their Couple which is their top team. Because it would encourage people to kill them

dry portal
#

Asking to many questions but the ww can't say 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16 ww but the villagers can

#

What if the villager did that to prove that ue is good

#

Is*

#

He*

#

That's considered exploiting I think

hollow stratus
#

How would it prove they are good?

dry portal
#

The ww would get reported automatically if they revealed their team

#

And the message won't show up

#

But the villagers can

hollow stratus
#

Oh I meant the Medium situation

dry portal
#

Ooh

sullen cradle
#

Why I can't use !discord hat?

hollow stratus
#

Yeah you would have to ask a Guardian via DM on the number thing. To me personally it seems :-/

#

@sullen cradle it's ? not !

#

An exclamation point is for Mini Mod and up commands

#

The WWO responds to question marks

mental widgetBOT
#
I saw someone with the tester hat/ discord shirt. What are the special tester items, how do I get them?

Go to #bot-commands and type ?discord shirt and/or ?discord hat. Please make sure to check your direct messages!

hollow stratus
#

@sullen cradle

sullen cradle
#

Thx

hollow stratus
#

No worries!

dry portal
#

Can someone make a list of fake snippets?

hollow stratus
#

Also please change your Server nickname to one we can ping easily. Like adding a standard English character at the start @sullen cradle

dry portal
#

Time for real questions

#

Who did the ouh death sound

gentle hollow
#

Can you ask for roles day 1?

woven root
#

@gentle hollow It is allowed but not encouraged because you still have a seeing role in the game usually

gentle hollow
#

Let me put it this way. Aura seer checks for someone and they are unknown, are they allowed to force them to reveal

drowsy perch
#

What is easter egg ?

mental widgetBOT
#
How do I find the easter eggs?

@mellow fern
It’s an easter egg, you have to find it yourself ;)

drowsy perch
#

@gentle hollow Asking for their Roles is fine, But you can't force them, Or atleast, If they chose not to tell you can't ask them anymore and usually, You can force call someone either if all Informers are dead or if you are at Late game

gentle hollow
#

Thank u emoji_9

drowsy perch
#

If protector is neither afk nor in couple, so if he doesn't protect seer . Is it reportable?

pine patio
#

Of course!

#

@drowsy perch

#

Omg people are arugue whether to say someone is Good as Seer/Aura ect.

#

Cuz they say the role is revealed omfg.

#

Omg people are arguing whether to say someone is Good as Seer/Aura ect.
@pine patio

#

I need help please.

#

Does the Seer/Aura ect don't have to say someone is Good and only reveal the Evil roles when check someone?

drowsy perch
#

Pq j ai était banni

#

J ai juste dit les le 4v4

marble bolt
#

@drowsy perch Please go to #french here we only speak English
However if you want to discuss about your ban you'll firstly need to get a ticket to talk to a guardian

mental widgetBOT
#
How to dispute your WWO ban

Go to #bot-commands and do ?appeal <your ingame name> <yourxpcount> (That should look like ?appeal WerewolfPlayer 12345).

If the bot answers 'Please check your ingame-name.', just check your wwo username (uppercase letters, numbers, dashes)

If the bot answers with 'Please check your XP count.', check if you took the correct numbers on your profile (try out ?h xp for more info!)

Once the ticket is open, you will receive a direct message from the bot, please specify your language and your problem so that a guardian speaking the same language as you can come and help you quickly.
Please be patient, the guardians will reply as soon as they are able to, if it comes to discussions do not be rude or your ban will not be taken away.

If you have any questions or issues with contacting, ask one of our staff members in #questions!