#Management / moderative / administrative duties neglection topic.

428 messages · Page 1 of 1 (latest)

last ice
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Make neglecting moderative / administrative / management duties strictly punishable (for absolutely any kind of moderation ingame / in the discord server, anything whose activities are related to management, moderation, or administering stuff in aegis). Implement a more flexible system of “processing requests” (of absolutely any kind, from appeals and up to providing high-priority assistance). And finally, please, stop fucking hiding behind “real life” or “personal lack of desire” to do your job, and even more so stop indirectly imposing on people the principle of “respecting someone’s free time” in the context of work that you are obligated to complete on time. This statement concerns all people who work in moderation or administrative structures in AEGIS (regardless of where exactly), it concerns divisional command, officer core, and overwatch together with toml. Any people who work with regular players or occupy any management position in the entire project.

Make neglecting moderative / administrative / management duties strictly punishable.

  • AEGIS currently has over 110,000 people in the group (excluding initiates – 21k). Considering that only up to 5% of this amount can actually be active in the community or ingame, let’s assume AEGIS has about 5k active players. Dealing with that many players, even if you are only responsible for a specific area of activity within the project, is difficult. I am aware of this. I know that AEGIS high command receives many messages, requests (and so on) from randoms, where some of the requests are just jokes or absurd; they also receive requests from departments, divisions, and other structures within AEGIS. Yes guys, I know you deal with a wide audience and receive many requests and appeals. But if you volunteered to take such a position, then you were absolutely aware the scope of your work. Tired or burned out? — take a vacation and put the [INAC] prefix so everyone knows you’re on inactivity notice. Can’t handle the workload, the job is harming your health, or you fundamentally prioritize other activities over your duties? — then why are you even holding this position?

  • This paragraph will get only people with nerves of steel and huge level of empathy (for example divisionals, AA staff, officer core, etc). A person’s time should be respected, and I completely agree with that. Expecting something instantly is also madness. But this doesn't apply in cases where you are being asked to do what essentially is your job, especially if that job was not completed within the designated deadline. There are always people who abuse the empathy of others. And if you do this — you are simply disgusting.

[The 2nd part in the next message]

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Why did I bring this up? Because I noticed that my respect for other people’s time is simply being abused. The incident with the discharging process was the trigger. I know that toml cannot keep track of everything. But there are 6 of you, and none of you have yet bothered to at least update the discharge Trello within almost 2 weeks. If you can't handle that pressure, what was the entire purpose of making overwatch only notify toml about discharges? My discharge request was approved back on September 22, and even I haven’t even been added to Trello. And technically, that means I never requested raid perms, although I should have had them starting October 1. Seems like "what’s the problem with waiting a week more" right? — I could wait a bit longer, but not in case where I get killed by divisionals and by acms because I’m aia-kosed (I can’t even defend myself, even something as dumb as running away can be perceived as distributing aegis duties). Do you see how poorly discharge regulations are written? Do you see how idiotic this system is? But most importantly — this isn’t the only case. A similar situation happened when I applied to acms 1.5 years ago, when I got an answer only ~3 weeks later (okay actually the case with acms doesn't sound convincing enough). And the same thing happened when I appealed strikes — I had to wait a fucking month just to find out that the officer hadn’t even sent my strike appeals into the voting process. Like what in the actual fuck is all that?

Implement a system that will “sort” requests and appeals into different categories (for example, by urgency level, by type of request, and so on).

  • Anyone working with the community in aegis (overwatch, ahrd, toml, even aia directorate along with sc leadership) receives a lot of requests from players. Want to know which request is important and which u can deal with later? Create a position in ur departments (and similar structures) that will handle the initial requests evaluation and their sorting. It could even be a secretary’s job.

Don’t take this suggestion as an insult or global discredit. I’m simply losing my patience.

spiral jay
cloud perch
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can someone ask chat gpt to resume pls?

spiral jay
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thank you for making this i was struggling to come up with something of this magnitude myself

spiral jay
cloud perch
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ooooh aight thks

spiral jay
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(they accepted his discharge over a week ago and he still hasnt been added to discharge trello)

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so if he raids does he get banned? well its his problem because management is not happening in a timely fashion

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not a good way to run on the administrative side of things, and not the first time this issue has come up either

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@late lynx hai pls updvote

late lynx
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holy paragraph

pure anvil
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(Some if I recall)

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UCs can't.

spiral jay
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yes i am aware

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but still to let them sit idle in the channel wherever it goes after #🥇uc-request for so long

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sad :(

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especially when it comes to raid perms, thats explicitly giving the person permission to experience the game

pure anvil
stone valley
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I do agree that if someone is refusing to do their duties and doesn't actually like it they should be removed, in terms of aia directorate its getting better and in terms of my ow duties I'll be doing something this arvo

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Hopefully after that too we could see some nice little things but thats after some other stoof

spiral jay
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another problem arises, if the request is accepted does it start when the toml adds it or when it was first forwarded?

cinder helm
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Let's remove @spiral jay

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😊

spiral jay
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because, its complete bullshit (for lack of utter words) if someone has to wait a week to have their request view, another week to have it sit idle, and then another week for the change to actually take effect

last ice
pure anvil
late lynx
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uc's should have raid trello perms, regcom+ should have more perms in general

spiral jay
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ah

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that does clear it up a bit

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thank you

late lynx
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its so confusing that officers cant post in #🏃training-shout yet and still have to rely on unit captains doing it for them

pure anvil
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Recently there were some issues about discharges, mostly about the points not being resetted properly.

stone valley
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Ik some people complain about aia appeals taking along time especially revaluations, i try to make sure to check through them all and notify directorates if ones taking too long, since especially for revaluations it can take abit to look through all the information, discuss if it should be adjusted or if the agent was correct in their judgement and if it needs to be adjusted then to what degree does it get modified.

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Appeals are far simpler for obvious reasons.

pure anvil
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(I'm still kinda waking up a bit, so my grammar will not be the best and yeah...Trying to make it understandable.)

stone valley
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But ye theres aias side

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In game activity tho i would say we are pretty good. Having a aussie, Britishs and americans as ow helps create a diverse range for our members.

pure anvil
spiral jay
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since its in the channel, just not viewable on the trello

quartz dock
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holy yap is there a summary

late lynx
stone valley
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ToML quota

pure anvil
spiral jay
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so... just...

pure anvil
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And if they are NOT added in the Trello, we can speak to ToMLs to put more pressure about it.

spiral jay
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so they have to be on the trello

pure anvil
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Yes.

spiral jay
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😔

pure anvil
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I don't want people getting in trouble.

spiral jay
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yeah thats fair

pure anvil
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That's why each time I discharge I make them sure they're in the Trello and NOT being punish by accident or misscommunication.

weak cloak
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Summary of Statement to AEGIS Leadership

Accountability for Duties

Neglect of moderative, administrative, or management duties should be strictly punishable across all AEGIS structures (discord, ingame, divisions, officer core, overwatch, etc.).

Excuses such as “real life” or “lack of desire” should not justify failing to complete assigned work on time. If workload or personal life prevents fulfilling duties, members should take an official inactivity notice or step down.

Request Handling System

Current systems for processing discharges, appeals, and other requests are slow and poorly managed. Examples include weeks-long delays in discharges, strike appeals, and division applications.

These delays harm players (e.g., raid permissions not granted on time, leading to unfair in-game consequences).

A new flexible system is needed to categorize and prioritize requests (by urgency and type).

Suggestion: Assign secretaries or request evaluators in each department to sort and direct requests properly.

Respect vs. Responsibility

Respecting personal time is important, but not when it means ignoring core responsibilities.

Abusing others’ patience and empathy by neglecting work is unacceptable.

Scale of Responsibility

AEGIS has ~110k members, with ~5k active players. Moderators and officers knew the workload before volunteering.

With such a large community, professionalism and efficiency are critical to prevent chaos and frustration among members. chatgpt summary of it ^

pure anvil
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Ok I need to read esch one...

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The first one, I agree.

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The second one... I'm in a 50 50.

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Third one...I won't lie, happens to me a bit, but mostly they went to the spam section (Even I don't know, SO my answers takes time.)

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Some people have an angry reaction, which is understandable, trying to solve the stuff is NOT like a wish in some situatios, mostly when you need to discuss it over and over and over again.

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The fourth one is the one I'm confused.

pure anvil
celest karma
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W suggestion finally someone addressed it.

I agree with the obligation to do your job if you cant do it then step down, so many people would love the opportunity of being an officer or higher and would actually do the duty instead of making some excuse, some people that are high ranks haven't even spoken in the discord for a week, how can you expect your colleagues to do their job when you're barely active and sure you're probably doing something "behind the scenes" but this is the POV I get from a player perspective, we also don't know if they're on LOA.

From my POV the backlog still seems to be happening with duty states and I honestly don't know how they get reviewed and if its even hard but I refuse to believe nobody can put some effort in and clear it up and clearly if stuff like this happens then the issue starts from the top of the chain which makes it clear that stuff from the top isn't being handled. We need some sort of way to see how people are actually active obviously being at the top you have more responsibility and I don't expect people to be on 24/7 but right now it looks like dead and the only "activity" I see is posting a couple announcements which my grandma can do.

warped phoenix
opaque fern
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holy preach

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aegis lazy af

thin forge
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i aint reading

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ALLAT

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summarize it

rose ferry
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the great dabestees approves of this suggestion

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lets start with the purge of supersmartypants

molten sluice
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TL;DR, tomls need to do their job, officer+ need to do their job, i know that there’s a lot for them to handle, but they signed up for it. Im mad that I don’t have raid perms yet

thorn ingot
rose ferry
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or else i will report you to an officer

fervent eagle
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Anyway, there are contingencies in place for these matters

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They aren't perfect, but it's also impossible for them to be perfect

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Though I agree there should be more incentive to be more active in higher positions of authority

thick hatch
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I agree with this. Not as much on your level, but I put a medal request in almost a month ago. It got deleted never given out. I submit it again with the note "posted before last conference wasn't given out" I got pinged by a UC saying it would be given out and it still has not been given out

pure anvil
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(Yeah, I'm still lurking)

thick hatch
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I did the command as well so idk if that's just discord or something

pure anvil
thick hatch
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I forgot the specific name

pure anvil
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In that case I will do it now, one moment. I will find the log about it.

thick hatch
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thanks

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I take back all that was said lol

pure anvil
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Some people forgot to check profile.

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(In some ocassions, even people have x2 x3 the same medal)

thick hatch
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oh right

thick hatch
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I just didn't see it as a big enough issue more of a oh that's a bit weird yk

pure anvil
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Yeah, all good.

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One moment, I will do weird mobile magic before I sleep.

thick hatch
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lol

pure anvil
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ToMLs as well got informed to make sure they don't re-give the medal.

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Now I sleep.

thick hatch
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tysm

tardy maple
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I mean, this is a game

pliant hill
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Holy text

viral belfry
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is this basically just ahrd's system but for all moderative requests, not just their cases

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cuz that'd make sense

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i dont think im getting the intended understanding of this

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yeah im not

placid girder
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Unless they were exiled or dishonrable discharge

celest karma
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@pure anvil How many officers are on inactivity notice if you can say?

cinder helm
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72

pure anvil
quartz dock
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I see about six

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could be wrong though

pure anvil
pure anvil
celest karma
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Trying to apply for a division but I cant as my duty states and many others have been left for 2+ days, is it hard to mark duty states?

quartz dock
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I was looking from #🕒inactivity-notice idk how accurate that is atm

quartz dock
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it’s just time consuming and repetitive

placid girder
celest karma
placid girder
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Current pending...

quartz dock
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yeah 😭

placid girder
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#PromoteMoreOfficers

quartz dock
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if i was officer that wouldn’t be a problem

placid girder
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Fr

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Toml are doubling up on duties

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UCs are very limited in numbers

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And officers are behind on ds

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And getting promoted is taking longer than ever in aegis

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More people need to be promoted to solve this issue

cinder helm
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Make me an officer I'll deal with duty states 😌

pure anvil
pure anvil
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I could say like a neck bottle in promotions.

placid girder
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(I feel at least)

pure anvil
placid girder
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Either leaving in their own free will or not on free will

placid girder
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Yeah

pure anvil
pliant hill
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Did someone say bottle-neck?

pure anvil
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Right now, there's like... 5 ToMLs.

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I forgot.

placid girder
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And what 8-10 AO spots?

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6 division

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Ald

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Aecd

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Aegis toml

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Soon AED toml

pure anvil
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No clue, even I can't tell what they're thinking.

placid girder
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Nxrk is secretly going to be AED AO

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Trust

pure anvil
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The AS to Officer uh...

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I'm not sure when that is gonna happen.

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New UCs or UMs that's on ToMLs.

cinder helm
placid girder
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Yeah

cinder helm
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Make me officer

placid girder
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No

cinder helm
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AFA → officer

placid girder
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Get as

cinder helm
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I'll grade duty states everyday

pure anvil
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In 2023, if I remember that was changed.

cinder helm
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If I could actually be an officer then I wouldn't need to be on 100% inactive notice lol

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Can't do Jack shit as AA staff when you can't join game

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You can grade duty states as officer tho

pure anvil
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Talking about inactivities let me check.

celest karma
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Legit probably gonna lose an oppurtunity to apply for a division because of this lol

image.png
placid girder
placid girder
cinder helm
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You'll be fine

placid girder
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Just apply anyways

cinder helm
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Mood

placid girder
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And list ur pending as ds gomoleted

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Completed*

cinder helm
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Gomoleted

pure anvil
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Just that.

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And 3 Officers are on inactivity notice.

celest karma
# cinder helm They are published every month

ofc but it would piss me off if they got accepted the day after apps close its irritating, i get people have a life, work, school but there is no way it is that bad to mark duty states. if people dont want to do it then simply step down from the job

cinder helm
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🤑 accept your own duty states

placid girder
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I think fran you should ask UC and toml about expanding the Officer+ promotion cap

pure anvil
celest karma
cinder helm
placid girder
celest karma
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bro lol

placid girder
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Not more quota

cinder helm
celest karma
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is there a limit on how many people can be officer in terms of each rank?

cinder helm
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No

placid girder
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Like this was made

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Out of lack of UCs I feel

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And the DS problem is a lack of officers

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The group has so many people and yet we just don't have the man power currently in place but we have plenty of academy staff to promote

pure anvil
placid girder
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Again it's another part of this suggestion

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Which is essentially UC and TOML laziness

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Except for u fran

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❤️

pure anvil
placid girder
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You're like the most active UC

pure anvil
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Being an octopus is hard!

placid girder
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The past 2 cong

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Conf*

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Also haven't had hardly anything at them

pure anvil
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Lack of content.

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I agree on that.

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I mean...

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It was supposed to be changes, I remember when it was each month.

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Didn't go well...

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@past charm People maded a ton of points here about the recent activity we are getting.

placid girder
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The last 3 conferences have been nothing but EFA to AFA promotions @pure anvil

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Last officer + promos were warrent officer to veteran officer and nxrk toml in one conf

pure anvil
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I know about that...

placid girder
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#📢🌎global-shout message

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The last promotion to officer

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Was over a month ago

celest karma
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Is there no open officer positions? Why does it take long for them to get promo'd

pure anvil
cinder helm
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@pure anvil promote me to officer 😁

placid girder
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Plenty of academy staff

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I just think the Temporary duty state marker role should never need to be used

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But it's have to be used recently

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I get using it when

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There's a massive influx of da

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Ds*

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Like in the summer

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When people are generally more active

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But it's just absurd

pure anvil
# placid girder

If I recall, the ones in charge of promoting people to Officers are, due to a vote. (Sadly, not all can vote for that)

placid girder
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There was also this one

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Which is just UCs not being very good at their jobs

pure anvil
placid girder
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#FranForUM

placid girder
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You're also divisionless

pure anvil
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Even I fell asleep when attending here, like an owl.

pure anvil
pure anvil
celest karma
placid girder
pure anvil
placid girder
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Whenever temporary duty state marker gets rolled out

celest karma
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gg

placid girder
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Also doesn't help that 3 officers on inac

cinder helm
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Even tho we literally know how to run ds

placid girder
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Still

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Ranking up has never been slower in aegis lol

cinder helm
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True

pure anvil
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In my time was fast.

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Now...

cinder helm
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Snail

pure anvil
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Kinda weird how it turned into slow mode discord.

cinder helm
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It makes sense

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Back in the day we needed to fill spots

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Now we don't

placid girder
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💀

cinder helm
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Ehhh

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We need active people I guess

placid girder
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Yeah

cinder helm
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All the spots are filled with people tho

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We just need to remove overly inactive people

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Some officers do the bare minimum of quota lol

placid girder
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Ngl just make the officer and UC quota public

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(idk if officer is)

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But like what even is the UC quota

cinder helm
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Nothing crazy

placid girder
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It's simple

placid girder
pure anvil
placid girder
cinder helm
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What kind of report?

cinder helm
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Week

pure anvil
cinder helm
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Ahh

placid girder
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That's a low ass quita

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Quota*

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Holy hell

cinder helm
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UC quota should be
1 event
4 report
4 UC requests
4 Training shouts

pure anvil
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🤔

cinder helm
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UC requests somehow take months to be accepted even tho it's a simple job lol

pure anvil
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I mean... I don't put the fact that people still complain in DMs about the raid events.

cinder helm
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People complain about everything

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That's on them

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Raid events are fun

pure anvil
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Like now.

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👀

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All are complaining here, which is understandable.

cinder helm
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I don't complain 😔

pure anvil
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I talk for the mayority.

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Or minority?

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Uh, not sure.

cinder helm
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😭

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Majority

pure anvil
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People still need to see that the old stuff was changed.

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In the past, UCs didn't even have a quota.

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Why do you think the activity during those times was really low?

cinder helm
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Cause if you have nothing to do nothing gets done

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😌

pure anvil
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Now we have, and you saw conference when a UC gets warned by that.

cinder helm
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Wasn't Ivan warned for bribery or something

pure anvil
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You really missed too many stuff.

cinder helm
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Probably

pure anvil
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UCs as well got warned for failing quota.

cinder helm
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I don't look at confs

cinder helm
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Failing to do 2 things

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The pain 😩

pure anvil
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I mean... I do it in the first days to be free and be focused on my stuff.

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And if they want me to speak here, I will without problems.

cinder helm
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A full week to do 2 simple things yet some UC still fail to do so

pure anvil
cinder helm
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Month????

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You don't have weekly quota???

pure anvil
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No.

cinder helm
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Ok that's just LAZY

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If you can't do 2 things in a full MONTH

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You need to step down from UC

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Atp you're just being UC for the title

pure anvil
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I'm on an inactivity notice since I need to focus and cannot think about events (Sadly, no spooky event...)

cinder helm
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Belated spooky event

pure anvil
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Mostly since the stuff I have is limited...

placid girder
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1 large event per month

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That gets shouted

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Not like a mini

cinder helm
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All event department events are large events then?

placid girder
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UC request is ehh

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Cuz that's kinda random

pure anvil
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Mini events are depending in our free time.

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For me, I LOVE to test.

cinder helm
pure anvil
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But... As I said, limited stuff.

cinder helm
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UC requests shouldn't be left for a month

placid girder
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Fr

cinder helm
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Remember the pksf shield you put on me?

pure anvil
cinder helm
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That was fun

pure anvil
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The problem tho was the collision turning on every time...

cinder helm
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That's true

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It was also hard to turn it on and off 😆

pure anvil
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I remember requesting a laser to be turned on and off for other types of events.

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Since I have some pretty good ideas with it.

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Sadly didn't happened.

cinder helm
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I should host a death run event when I get back

pure anvil
cinder helm
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Ahh

pure anvil
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Since you can control the killing block when it can appear or not.

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As well as a spinner, turning on and off with reverse to make it harder to avoid.

placid girder
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This is getting hella off topic fyi

pure anvil
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Yeah...

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At some point, the quota is still easy to get.

junior raven
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its called dont get striked

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and thats coming from someone who does actually send stuff almost instantly if im at my pc, or within a day or two if not immediately available

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the solution to being kos is to appeal your kos (or not do things to become kos in the first place)

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the big issue here is the discharges, but theres a very easy solution there, which is to finally ditch trello and its shitty member limit, and go to something like taiga which is free

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or, instead of toml being on the trello, do UC trello managers with like one or two toml

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you dont think officer+ hasnt already thought of this shit, do you?

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the problem, as always, is toml not being receptive to any change whatsoever

last ice
# junior raven its called dont get striked

You perfectly know how much useless it is to say, especially when it comes to deal with ur old strikes and warnings

Appealing kos is actually a good solution at some point, but not in my case. 1) any aia related request is usually reviewed within 2 weeks at least (im saying as somebody who had much stuff to sort with them starting from 2020); 2) If I request raid perms, meanwhile trying to appeal kos, do u believe the directorate would accept the appeal? Theres also 1 more thing I discovered when I had checked myself right before leaving MDF, and considering that my kos appeal will never be accepted (+ I won't stop raiding lol!)

last ice
junior raven
junior raven
last ice
last ice
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(🥀)

junior raven
stone valley
last ice
# junior raven no as in, toml has said prior that we cant just tell the person that we're too b...

After thinking about all this, I realize my request to hicom (whoever is essentially capable of reforming the officer core and other departments like overwatch and hicom) will most likely be ignored. Ignored cuz: 1) who the hell am I to think my suggestion would look much better to be implemented into aegis?; 2) cuz most players are fundamentally considered incompetent in the field of management.

In order to get a chance of improving the "experience" for both players and officers (at least by making "troubleshooting" stuff much better in regard of consumed time and patience), I need to forward a really complicated suggestion to the person assigned to the officer core management (toml). If the request (idk how to call this) is ignored and the problem continues to progress (for example new cases of appeals not being processed for a while, etc), I can try asking IC instead. But AHRD and IC only handle appeals and complaints; they don't interfere with bureaucracy stuff and departmental management (chain-of-command management, idk how it should be called better). Therefore we need to significantly expand the entire feedback system! (so that in AHRD server people can submit more than just appeals).

AHRD themself don't necessarily have to review such requests; other people responsible for a specific branch within the corporation can do that instead. It doesn't even matter where (it may be not in AHRD server, maybe it's better to make a specific server or just to implement this into the main server), the main thing is to be able to reach out to higher-ups with even the most unusual requests, submissions and questions.

Let's say I submit another suggestion here. i can make it huge and well detailed. There'll be a lot to read about. But would players bother themself guessing about the gist of the proposal? - Nah. Does toml check the main server and the feedback channel, considering they're in a so-called "bubble", being mentally isolated from the rest aegis servers and "confined" to their toml server (talking there, having fun and so on)? - They probably doesn't. If I contact IC, will dough even have free time to consider such requests amidst all the complaints and stuff going on besides this? - Most likely nope.

Who's left? The chairman. But he's currently focused on implementing AED (not even mentioning the fact he spends his whole free time on development aspect only). And yet, he does kick streams. How can I "attract" some attention into all that? - With subs! But would he read / consider or generally bother himself with the problem and the proposal (regardless of how much detailed I describe it)? - Also nope! But can I motivate him to influence toml in this regard? Yeah, with subs.

So, @junior raven are u interested in better future of the corporation and people there? Do u want to have a better, more comfortable experience as officer?! You're the only one who did 300+ subs. And there are stuff only you can do. trollface_aegis

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no tldr for this

pliant hill
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Holy text wall

tardy maple
placid girder
tardy maple
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lol

small terrace
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Holy yap

fervent eagle
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What are we even advocating for again?

placid girder
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Uh

placid girder
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And toml

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Make people accountable for doing shit

fervent eagle
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dill pickle already does that

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if people are slacking too much, theres always someone higher up in the pyramid to make them work

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and if its bad enough to be considered negligence or misconduct, theres a whole department for that

last ice
fervent eagle
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I did

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and I concluded that some of your assessments are correct and some were inaccurate

last ice
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It's better to find an actual solution

fervent eagle
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but that's the catch, what is the actual solution?

last ice
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It's in the first message!

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The second point

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Yk

fervent eagle
last ice
last ice
thorn ingot
molten sluice
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it’s ok to elaborate but I stop reading after 10 words