Log in to Pretendo at 3DS.

[deft stream]

Hey, I got a problem. I get the code “022-2613”, when I try to log in to my pretendo-Acc on 3DS, although all the datas are typed in correctly. Can someone help? I already did set it on “Pretendo” at the Nimbus-App.

[south forge]

022-2613 (3DS/2DS)

Support code detected, press to expand information

[deft stream]

It is all correct

[errant gust]

Does the friend list say that you're online, or does it show a (different) error code when you open it? If so please provide it

[deft stream]

I think I got Banned for some reason. I didnt make Amy Hacks or modding online so I don’t know the exact reason for that. Do you know where I can access the support of pretendo?

[errant gust]

Please ignore what it says under the error code, as it is false/inaccurate information most of the time. I just need to know the error code.

I think you are getting a 002-0121 error, is that right?

[south forge]

002-0121 (3DS/2DS)

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[deft stream]

The error Code is: 002-0121. But it Shows only on my 3DS. Not at my WiiU, where I am logged in with my Pretendo Acc

[south forge]

002-0121 (3DS/2DS)

Support code detected, press to expand information

[deft stream]

Here is the whole problem I have on my 3DS:

When attempting to link my existing PNID, I receive error code 022-2613. Logging into the Pretendo website works fine. Nimbus 2.2.0 displays "Loaded" under Pretendo. I am using Luma3DS 13.4, with both "Enable loading external FIRMs and modules" and "Enable game patching" enabled. The IPS files—ending in 2E02, 2F02, 2902, 3202, and 3802—are located in luma/sysmodules. Following instructions, I previously deleted the file sysdata/00010038/00000000 using GodMode9. Since then, my old NNID no longer appears, and I do not have a backup. Switching back to Nintendo, opening the eShop, and then switching back to Pretendo did not resolve the issue; the eShop displayed error code 011-3136. How can I safely check and repair the status of my account?

[south forge]

022-2613 (3DS/2DS)

Support code detected, press to expand information

[deft stream]

Well, alright, thanks for solving my Problem, Support👍🏻

[weary trellis]

Could this be linked to the pidhmac issue? #announcements message

[errant gust]

Where were you getting instructions from...?
You shouldn't have removed your old NNID; doing so is never necessary for using Pretendo (plus you risk losing access to Nintendo's official badges, Pokémon Bank, etc., until you relink your old NNID)

For 011-3136, try again later (make sure you've switched to Nintendo in Nimbus)

As for 002-0121, hold SELECT to enter Luma3DS configuration. Does the yellow text at the bottom say "Booted from SD via B9S" ?

[errant gust]

No, because 0121 is not 0122

Only the errors 002-0122 and 002-0153 are related to the mandatory pidhmac upgrade from Nimbus 2.2.0

[weary trellis]

Yeah, i know that, but the error description says the "Device certificate is invalid". hmac in my experience is linked to certificates and signatures, but the 3ds is a different beast, so im just curious

[errant gust]

0121 can be due to a missing/invalid LFCS (LocalFriendCodeSeed) file, but this is rarely the case. If it was that, this error would occur on Nintendo's server as well. But 99% of the time, it's just the usual Pretendo issue.

002-0122 on the other hand describes itself as "PID HMAC is invalid".
(However, keep in mind that this is just a specific error that Pretendo's servers are responding with; the HMAC isn't exactly "invalid", it is just being rejected for security reasons because it needs to be regenerated by Pretendo's servers.)

[south forge]

002-0122 (3DS/2DS)

Support code detected, press to expand information

[deft stream]

I don´t have much knowledge about the tecnique behind consoles, so I alwys do modding with Gemini AI.

However, I hope there will be a solution for this...

[errant gust]

You should not use AI for assistance with modded consoles. There are many, many risks that can arise from following its advice (especially if it deletes files using GM9). It is better to ask for help on support forums like this one and on the Nintendo Homebrew server.

Here is an invite to the Nintendo Homebrew server if you want to check it out. discord.gg/nintendohomebrew

In any case, focus on solving the 002-0121 error first. This one usually occurs because your 3DS has the Pretendo profile loaded and yet it is still connecting to Nintendo's servers, instead of Pretendo's server where your account (PNID) would be.

Please follow the basic troubleshooting steps below to reinstall Nimbus and Luma files on your SD card

1. Open the Universal Updater app
2. Search “Luma” and press A to reinstall boot.firm (no need to uninstall it first)
3. Still in Universal Updater, search “Nimbus” and press A to reinstall nimbus.cia (no need to uninstall it first)
4. Turn off your console, then while holding SELECT, turn it on again
5. In Luma3DS, double-check that the yellow text on the bottom screen says "Booted from SD via B9S", and that both of the settings below are marked with an X:

(x) Enable loading external FIRMs and modules
(x) Enable game patching

6. Press START to save and boot to the HOME menu.
7. Open Nimbus and press START to finish the update process from Step 3.
8. Open Nimbus again and select Pretendo.
9. Tap to open the Friend List and see if the error is gone now.

[deft stream]

Thank you for the help. I apreciate that. I managed to link my 3DS to Pretendo