Error: 022-2613

[granite hazel]

Every time I try to log in, I get that error. I'm typing everything correctly, or at least I think I am. I want to see my PNID password, but I don't know how. Can somebody please help me?

[nocturne willow]

022-2613 (3DS/2DS)

Support code detected, press to expand information

[fathom cradle]

Try opening the Friends List applet, do you get an error code?

[granite hazel]

Hi, sorry for not replying, yes this is the error

[fathom cradle]

My apologies too for taking a while to respond, here are the basic troubleshooting steps
1. Open Universal Updater
2. Search “luma” and download the Luma3ds boot.firm
3. Still in Universal Updater, also search “Nimbus” and reinstall it. If you're not sure which one to pick, choose the .cia to download (no need to uninstall first)
4. Turn off your console
5. Hold SELECT and turn it on
6. Make sure both of the top 2 options have an X in them.

• Enable game patching
• Enable loading external FIRMs and modules
7. Hit START to save and return to the 3DS HOME menu.
  8. Open Nimbus now and press START to finish the Nimbus update process from earlier in Step 3.
  9. Open Nimbus again and click Pretendo.
  10. Try again

[granite hazel]

Ok thanks I will try it in a moment, thanks for your time and help

[granite hazel]

Broo thank you so much it really works!!!

[fathom cradle]

You're welcome!
Please don't call me 'bro' though

[granite hazel]

Ok sorry